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호텔 아카시 강가 여행 후기

2 out of 5
호텔 아카시 강가
1, Orient Row (Behind 195 Park Street), (Beside Park Circus Maidan), Kolkata, West Bengal

이용 후기

3.6
평점 10 - 훌륭해요. 6개 이용 후기 중 0개" "
평점 8 - 좋아요. 6개 이용 후기 중 0개" "
평점 6 - 괜찮아요. 6개 이용 후기 중 1개" "
평점 4 - 별로예요. 6개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 6개 이용 후기 중 2개" "

3.4/10

청결 상태

4.6/10

직원 및 서비스

3.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Leopold

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
If you dislike cleanliness, then choose this hotel
I am not certain that any cleaning has been carried out in this hotel this century. Everything was filthy The management had a "do not care attitude". At breakfast, I rejected six plates that were clearly not clean, before finding one that at least had no visible dirt Checked out after one night. Value my health too much to stay
2018년 1월에 4박 숙박함
답변 제공: Owner 님, 2018년 2월 5일
We apologize for the inconvenience caused to you. We will be taking stern action against the staff. We will surely improve our service. Thank you sir.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Close to US consulate/Airport and helpful staff
Close to US consulate/Airport and helpful staff. But room was extremely dirty especially the bathroom. The wall inside the bathroom were literally black due to mild dew or mold. It was a huge shock for me. I am not being picky here if you see this in person you will know what I mean. I was scared of getting sick. The photos of hotel at Expedia are not true representation of what rooms are in real. I chose this hotel due to the reason it was near to US consulate where I had my work. Hotel staff was very helpful they allowed me to check-in early and also helped with booking cabs. But bottom line if I have to stay again in Kolkata I will not pick this hotel. They should really pick cleanliness as the highest priority.
2017년 12월에 1박 숙박함
답변 제공: Owner 님, 2017년 12월 7일
Sir, we are extremely sorry for the inconvenience you faced at our Hotel. However, we would like to tell you that you can always change the room if you donot like it. Thank you.

6/10 - 괜찮아요

ASHOK

답변 제공: General Manager 님, 2017년 3월 6일
Thanks for the rating. Do visit us again.

4/10 - 별로예요

Nandu

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth
Hotel in not good locality,poor service nd cooperation...
답변 제공: General Manager 님, 2017년 2월 1일
We apologize for the inconvenience caused to you. We assure you that we will immediately act upon your complaint and you would not face the same problem on your next visit.

4/10 - 별로예요

Krishna 님, Odisha

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing...
Hotel is not as per pictures provided by the hotel....
답변 제공: Ashok Midde 님, 2017년 1월 4일
Sir, we have taken note of your complaint. We are currently renovating the premises. Kindly let us know what exact problem you faced so that we could solve it. Thank you.

2/10 - 너무 별로예요

abhi 님, phoenix, Az

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
dirty is what I found
Dirty carpet, dirty linen, dirty towels, dirty blanket, mosquitoes in bathroom. Relieved that the stay was for myself and not my family for one night Only. Expedia should provide health insurance for such hotels if being advertised
답변 제공: Ashok Midde 님, 2016년 12월 8일
Sir, we apologize for the inconvenience you had at our Hotel. We have already started renovation and will be renovating the premises soon and will definitely take action against our complaint. We request you to give us a chance and visit us again. Thank you.