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호텔 카사 포르투나 여행 후기

3.5 out of 5
호텔 카사 포르투나
234/1, A.J.C Bose Road, Kolkata, West Bengal

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 84개 이용 후기 중 31개" "
평점 8 - 좋아요. 84개 이용 후기 중 32개" "
평점 6 - 괜찮아요. 84개 이용 후기 중 13개" "
평점 4 - 별로예요. 84개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 84개 이용 후기 중 4개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

6.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

4.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
카사포르투나 최고의 서비스!
인도에 처음 도착해서 머문 숙소였는데 너무 깨끗하고 편안해서 호텔이 보이는 길목에 들어서면 안심이 되는 곳이었습니다! 무료로 비자 프린트도 해주시고 짐도 맡겨주셔서 최고의 서비스를 받다가 갑니다~
2019년 3월에 1박 숙박함
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Dear Guest, We take this opportunity to thank you for your kind feedback. We are glad you enjoyed your stay at our property and the services we provide. Looking forward to hosting you again soon. Warm regards, Team Casa Fortuna

6/10 - 괜찮아요

Isaac

Although this place is pretty unremarkable, I wouldn’t say that’s a bad thing. It’s OK, and that’s fine. The best part is the location. And if you are someone who likes to walk when travelling, this is a great place as a home base.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Dennis 님, Alachua

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean, comfortable and noise free room. Check in was quick, staff friendly and helpful. Room service good and quick. One prep was too spicy but gave us free ice cream to make up for it. Check out quick. Overall would definitely recommend!
2024년 3월에 1박 숙박함

8/10 - 좋아요

Piya

2024년 2월에 8박 숙박함

10/10 - 훌륭해요

James

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Sharada

2022년 10월에 1박 숙박함

4/10 - 별로예요

Yogesh 님, San Francisco

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This place doesn’t look or feel like the photos they have uploaded on travel sites. The bedrooms are dirty and stink of mold and mildew. Not a clean place for western travelers.
2022년 10월에 1박 숙박함

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
This property is in a good location and provides a plesant stay in busy Kolkata
2022년 9월에 3박 숙박함

8/10 - 좋아요

Priyanka

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good small property
2022년 3월에 1박 숙박함
답변 제공: Swarup 님, 2022년 4월 23일
Dear guest, Thank you for the perfect rating. We do look forward to hosting you again with your friends and family to offer you a better experience. Best regards, Team Hotel Casa Fortuna

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our second stay in this hotel. Everything, especially help from the staff and individual workers in this hotel is exceptional. We thoroughly recommend this hotel to anybody and everybody.
2020년 1월에 19박 숙박함
답변 제공: Team Casa Fortuna 님, 2022년 4월 23일
Dear guest, Thank you for the perfect rating. We are glad that our staff was suitably prompt and attentive to your needs. We do look forward to hosting you again with your friends and family to offer you a better experience. Best regards, Team Hotel Casa Fortuna

8/10 - 좋아요

Guneet

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Swarup 님, 2022년 4월 23일
Thank you for the feedback. . We look forward to hosting you again. Warm regards, Team Casa Fortuna

2/10 - 너무 별로예요

Tadeusz

별로예요: 직원 및 서비스
Definitely do not recommend this hotel !!!!
The hotel requests prepayment for airport pickup. At check-out, the hotel will charge you again and it will take 45 minutes for the hotel to clear up the matter. They know nothing and you must prove to them that you have made a prepayment - despite the relevant documents, the explanation intentionally lasts a long 45 minutes !!!! If there is not enough time to fly, you have to pay twice - I definitely do not recommend this hotel
2019년 10월에 2박 숙박함
답변 제공: Team Casa Fortuna 님, 2022년 4월 23일
Thank you for your feedback. . We are apologize for the inconvenience caused. We look forward to hosting you again. Warm regards, Team Casa Fortuna

2/10 - 너무 별로예요

Mdkasib 님, melbourne

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Never ever recommend anyone All service was dam poor
2019년 9월에 5박 숙박함
답변 제공: Team Casa Fortuna 님, 2022년 4월 23일
Thank you for your feedback. . We will try to come up to your expectations. We look forward to hosting you again. Warm regards, Team Casa Fortuna

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 2박 숙박함
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Thank you for the feedback. . We look forward to hosting you again. Warm regards, Team Casa Fortuna

8/10 - 좋아요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall a nice place
Hotel is great and included breakfast was very good. The air conditioner seemed like it was a bit dirty. I had pretty strong sinus problems while in the room, but really was only in there to sleep. The a/c blows right on your bed. Other than that the room was clean and the hote staff were fine.
2019년 3월에 3박 숙박함
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
We take this opportunity to thank you for your valuable review. We are glad you shared about the inconveniences you faced. We are pleased to know that you enjoyed our services and facilities. We hope to see you soon so we can serve you better on your next visit. Warm regards, Team Casa Fortuna

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay
We had a lovely stay, the staff was great. Only Minor downside is that the breakfast was pretty basic.
2019년 3월에 4박 숙박함
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Dear Guest, Thank you for your lovely review. We are glad you enjoyed our facilities and services. Your feedback will help us serve you better on your next visit at our property. Warm regards, Team Casa Fortuna

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable. 10 minutes walk from a metro station. Breakfast was good, but be aware it is a vegetarian hotel (no eggs).
2019년 3월에 2박 숙박함
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Dear Guest, Thank you for the lovely feedback. We are glad you enjoyed your stay at our property and found the location to be convenient. We look forward to hosting you again. Warm regards, Team Casa Fortuna

6/10 - 괜찮아요

CHIOW ANG

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Inconvenience in using WIFI
During my two-night stay with Hotel Casa Fortuna, I recall I need to remind the reception staff about five times to reset my room wifi’ as ‘data limit has been exceeded’. I have stayed in five hotels during the three weeks tour and this is the only hotel that kept the ‘data limit’ for wifi and it seems to last for only two hours.
2019년 1월에 2박 숙박함
답변 제공: Rupayan Mukherjee(AFOM) 님, 2019년 2월 12일
Dear Chiow, Thank you for rating and reviewing us. Your feedback certainly helps us do better. We regret your inconvenience due to the internet speed. We do look forward to hosting you again with your friends and family to offer you a better experience. Best regards, Team Hotel Casa Fortuna

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Nice Hospitality and warm welcome, great room service. Rooms were small, expensive food in the restaurant. I will recommend it to my friends for sure.
2019년 1월에 1박 숙박함
답변 제공: Rupayan Mukherjee(AFOM) 님, 2019년 2월 12일
Dear guest, Thank you for rating and reviewing us. Your feedback certainly helps us do better. We would like to point out that the sizes of our rooms are as per industry standards. Thank you for recommending us to your friends. We do look forward to hosting you again with your friends and family. Best regards, Team Hotel Casa Fortuna

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, my room was comfortable and clean. The staff were especially friendly and helpful.
2019년 1월에 3박 숙박함
답변 제공: Rupayan Mukherjee(AFOM) 님, 2019년 2월 12일
Dear guest, Thank you for the perfect rating. we are glad that you had a nice time with us. Our location’s convenience is something we are indeed proud of. The room’s cleanliness is a top priority with us at all times. Our staff always thrive to be of utmost help to all our guests. We do look forward to hosting you again with your friends and family. Best regards, Team Hotel Casa Fortuna

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L'hotl est propre et le personnel est tres polie. Les chambres sont perites et confortable. Le probleme vient surtout du restaurant qui ne sert que de la cuisine vegetarienne. Le petit dejeuner est typiquement indien, sauf pour des toasts, petit croissants et petits muffins. Tous le restent est indien, epice et vegetarien. D'autre part, les chambres sont vaporisées d'un insecticide, qui m'a occasionne une tres forte toux. j'ai demande que l'on me change de chambre apres avoir conclu que c'est ce produit qui occasionnait ma toux et m'empechait de dormir.
2019년 1월에 3박 숙박함
답변 제공: Rupayan Mukherjee(AFOM) 님, 2019년 2월 12일
Dear guest, Thank you for rating and reviewing us. Cleanliness is a top priority with us at all times. Our staff always thrive to be of utmost help to all our guests. We regret your discomfort with exclusive vegetarian food. We also regret your discomfort with the insect repellant’s use inside the room. We do look forward to hosting you again with your friends and family to offer you a better experience. Best regards, Team Hotel Casa Fortuna

10/10 - 훌륭해요

KOICHIRO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
コスパ○
メトロのラビンドラ駅から徒歩10分ほどです。非常に交通量が多い通りに面していますが、ホテルの中は静かで快適です。お湯もたっぷり出ます。
2018년 12월에 1박 숙박함
답변 제공: Rupayan Mukherjee(AFOM) 님, 2019년 2월 12일
Dear guest, Thank you for rating and reviewing us. Cleanliness is a top priority with us at all times. Our staff always thrive to be of utmost help to all our guests. We regret your discomfort with exclusive vegetarian food. We also regret your discomfort with the insect repellant’s use inside the room. We do look forward to hosting you again with your friends and family to offer you a better experience. Best regards, Team Hotel Casa Fortuna

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff were helpful.Staff were helpful.Staff were helpful.
2018년 12월에 1박 숙박함
답변 제공: Rupayan Mukherjee(AFOM) 님, 2019년 2월 12일
Dear guest, Thank you for the perfect rating. We are glad that our staff was suitably prompt and attentive to your needs. We do look forward to hosting you again with your friends and family to offer you a better experience. Best regards, Team Hotel Casa Fortuna

10/10 - 훌륭해요

bikram

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good experience at a good location. But internet not good.
2018년 12월에 2박 숙박함
답변 제공: Rupayan Mukherjee(AFOM) 님, 2019년 2월 12일
Dear Bikram, Thank you for the perfect rating. We’re glad that you had a good experience with us. We regret your inconvenience due to the internet speed. We do look forward to hosting you again with your friends and family to offer you a better experience. Best regards, Team Hotel Casa Fortuna

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and hospitable staff with prompt and attentive service
2018년 11월에 3박 숙박함
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Dear Guest, We take this opportunity to thank you for your kind feedback. We are glad you enjoyed your stay at our property and the services we provide. Looking forward to hosting you again soon. Warm regards, Team Casa Fortuna

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Some of the other guests on my floor were smoking. When I reported this to the staff, they followed-up with those guests in question and also brought me an air purifier. Excellent customer service! Also, the breakfast spread is very tasty.
2018년 11월에 3박 숙박함
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Dear Guest, Thank you for the lovely feedback. We are glad you shared about the inconveniences you faced. We are pleased to know that you enjoyed our services and facilities. We hope to see you soon so we can serve you better on your next visit. Warm regards, Team Casa Fortuna

8/10 - 좋아요

Barry 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well presented hotel in a central location. Staff attentive, well presented and helpful, particularly with directions. The hotel restaurant was professionally managed with an extensive menu and excellent food.
2018년 9월에 4박 숙박함
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Dear Guest, Thank you for your lovely review. We are glad you enjoyed our facilities and services. Your feedback will help us serve you better on your next visit at our property. Warm regards, Team Casa Fortuna

4/10 - 별로예요

Jino

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
空気消臭剤の臭いが強すぎる
2018년 7월에 2박 숙박함
답변 제공: Team Casa Fortuna 님, 2018년 8월 30일
Dear Jino, Your feedback is of utmost importance to us and we value your opinion very much. We regret that you felt uncomfortable during your stay with us, due to the strong smell of the air freshener. We would like to draw your notice to that the strength of the smell of the air freshener, entirely depends on a guests preference. We would really like to host you again if you happen to be in Kolkata anytime soon or in the future. Do keep a tab on our social media to get updates on interesting events held at our resident restaurant – Casa Kitchen. Best regards, Team Casa Fortuna

8/10 - 좋아요

Man chun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
房間乾淨整潔，位置於市中心，但房租價相對較貴
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Dear Guest, Thank you for the lovely feedback. We are glad you shared about the inconveniences you faced. We are pleased to know that you enjoyed our services and facilities. We hope to see you soon so we can serve you better on your next visit. Warm regards, Team Casa Fortuna

10/10 - 훌륭해요

Nishana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel with friendly staff
Very neat n tidy hotel. Friendly n helpful staff. Slight noise frm street. Very busy street esp peak hours. Was quite central. Would book again if I was in Kolkata.
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Dear Guest, We take this opportunity to thank you for your kind feedback. We are glad you enjoyed your stay at our property and the services we provide. Looking forward to hosting you soon. Warm regards, Team Casa Fortuna

10/10 - 훌륭해요

Nishana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth your money
This hotel was very good. Reception was always smiling and ready to help. Room was clean and neat. At night slightly noisy from traffic and within the building. Very central. Staff were friendly. Breakfast was great.
2018년 3월에 2박 숙박함
답변 제공: Team Casa Fortuna and Kitchen 님, 2018년 4월 14일
Dear Nishana, Thank you for the perfect rating. We are glad that you found your stay satisfying. Our service staff always thrive to provide our guests with the best service possible. Cleanliness is a top priority with us as you saw during your stay. Our location makes us a convenient choice for most travellers and the traffic noise is something which although isn't quite in our hands, but we do try to subdue it by taking proper precautions. Our breakfast, as you agree is one of the best spreads in the city and we do get a lot of compliments for it. We look forward to hosting you soon again. Best regards, Team Casa Fortuna and Kitchen

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall stay was excellent. Staffs are excellent and so does the hotel & room condition
2018년 2월에 4박 숙박함
답변 제공: Anindita 님, 2018년 3월 13일
Dear guest, Thank you for your perfect rating. We are delighted to know that you liked our rooms' condition which we make a point to keep clean at all times. We are glad that you found your stay with us well-suited to your likes. Your excellent review has certainly helped in increasing the morale of our staff. Looking forward to hosting you soon again. Regards, Team Hotel Casa Fortuna

10/10 - 훌륭해요

CHARLES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable, friendly
Very comfortable room. Front desk staff extremely helpful with touring recommendations. Tasty cuisine in restaurant. Only issue was with wifi having a daily cap on data transfer, which is resolved by a call to front desk. Still, it's inconvenient and unnecessary.
2018년 2월에 2박 숙박함
답변 제공: Anindita 님, 2018년 3월 13일
Dear Charles, Thank you for the perfect rating. We are glad to know you found our staff to be friendly and helpful with touring recommendations. The cleanliness that you appreciated is something we make a point of keeping. it gives us pleasure to hear that you liked our restaurant's food which has been appreciated by all guests including yourself. We keep a daily cap on data transfer to facilitate a smooth traffic across all users however as you saw, we do comply with needs of our guests. Looking forward to hosting you soon again. Regards, Team Casa Fortuna

10/10 - 훌륭해요

Prannoy 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in city centre
I stayed with my parents for 4 days. The restaurant (Casa Kitchen) in hotel is very nice. Staff is polite and courteous specially the support staff (e.g. Raju da, non-front desk staff). Some of the front desk staff (2 ladies) were also helpful. Breakfast spread was nice as well.
2018년 2월에 4박 숙박함
답변 제공: Anindita 님, 2018년 3월 13일
Dear Charles, Thank you for the perfect rating. We are glad to know you found our staff to be friendly and helpful with touring recommendations. The cleanliness that you appreciated is something we make a point of keeping. it gives us pleasure to hear that you liked our restaurant's food which has been appreciated by all guests including yourself. We keep a daily cap on data transfer to facilitate a smooth traffic across all users however as you saw, we do comply with needs of our guests. Looking forward to hosting you soon again. Regards, Team Hotel Casa Fortuna

10/10 - 훌륭해요

Dennis 님, Tampa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfectly satisfied
I stayed three nights at the Casa Fortuna before joining my group tour at another hotel and everything was fine. The hotel restaurant, Casa Kitchen, is located in the building and the included breakfast is very good. I also ate several other meals in the restaurant and the food was very good. I eat mostly vegetarian and the restaurant only serves vegetarian food was was fine with me. The metro station is only about a ten minute or less walk away from the hotel which is convenient. I am going back to Kolkata in November to join up with another tour and will stay at Casa Fortuna for the days prior to joining the tour.
2018년 1월에 3박 숙박함
답변 제공: Anindita 님, 2018년 3월 13일
Dear Dennis, Thank you for the perfect rating. We are glad to know that you enjoyed our breakfast spread along with other carefully curated meals prepared by our able chefs at Casa Kitchen. We are strategically positioned to facilitate an ease of access to the rest of the city as you experienced.It gives us immense pleasure to hear that you would like to stay with us again. Looking forward to hosting you again in November. Regards, Team Hotel Casa Fortuna

10/10 - 훌륭해요

Sandy 님, Knoxville, TN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic service
I spent a week at Casa Fortuna with several friends and we had a terrific experience. The staff was great, particularly in the restaurant. They took very good care of us, even anticipating our needs a couple of times. I would definitely stay here again.
2018년 1월에 7박 숙박함
답변 제공: Anindita 님, 2018년 3월 13일
Thank you for the perfect rating. We are indeed delighted at knowing how much you enjoyed your stay with your friends. Your appreciation of our staff certainly boosts our morale and we too look forward to hosting you again soon enough. Regards, Team Hotel Casa Fortuna and Casa Kitchen

10/10 - 훌륭해요

dan 님, austin texas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great hotel
The menu is great. The room service is fast and friendly. They don't bother you constantly like other hotels I've been in and are generous with providing extra bottle water when you need it. Its a 10 minute walk to Victoria memorial
2017년 12월에 3박 숙박함
답변 제공: Team Casa Fortuna 님, 2018년 1월 9일
Dear Dan, Thank you so much for your glowing review, it has made us very happy indeed! It was a pleasure hosting you, thank you for appreciating our food, service and hospitality. We’re glad that our convenient location helped you to explore the sights and sounds of the city. Looking forward to hosting you on your next visit to Kolkata. Regards

8/10 - 좋아요

Ravi K

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cosy hotel close to Park street area
This is a cosy hotel close enough to park street that one can walk to it. The amenities were good, room was clean. The only complaint is the way the shower is designed. There is no barrier between the shower and the surrounding area which tends to spill the water over the bathroom. I would definitely stay here again.
2017년 12월에 3박 숙박함
답변 제공: Team Casa Fortuna 님, 2018년 1월 9일
Dear Ravi, Thank you for the positive rating and your kind words about our amenities and hygiene, it was a pleasure hosting you. We’re glad that our convenient location helped you to explore Park Street and other sights and sounds of the city. Regarding the shower issues, we take the comfort of our guests very seriously and are taking steps to ensure that this does not happen. Looking forward to hosting you on your next visit to Kolkata. Regards

6/10 - 괜찮아요

Ray 님, hong kong

좋아요: 직원 및 서비스
It's good but expensive for what's on offer
it's a small hotel, a modern and clean one, right in the middle of the city, less than a mile to Victoria Memorial.It provide a good middle range accomadation. But for US65 per night, it is a bit expensive for Kolkata. There are plenty of hotels around charge much less for the same service. The staffs are good, and the room, though small, are adequent. The breakfast buffet offer vegetation options only.Wifi works OK, and the MRT stop is 500 meters away. Many shops nearby, include a new Forum Shopping Mall. My only critisism is they don'e help foreign visitors to look Uber or Ola Service. so if you don't have a local Indian mobile number, you are in bad luck. I am lucky to bump into the manager of the hotel, who is willing to help me to book a vehicle to the airport. I think the hotel should change the policy about this.
2017년 10월에 2박 숙박함
답변 제공: Team Casa Fortuna 님, 2018년 1월 9일
Dear Ray, Thank you for taking out the time to review us and to appreciate our location, service, amenities, hygiene; among other things. Our prices are as per industry standards and keeping in mind our facilities, we’re sorry you found us pricey. Regarding the taxi service, our hotel policy prohibits us from booking third party taxis on personal apps, and we apologize for the inconvenience faced. Looking forward to hosting you on your next visit to Kolkata. Regards.

8/10 - 좋아요

Steve 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Noise and convenience
Kolkata is noisy. It is on the corner of 2 main roads one of which is below a major elevated highway. Therefore can be noisy even if well insulated. It says it is vegetarian. Actually it's vegan and the choice of breakfast food is limited If you are prepared to take on India roads then Victoria Monument is 25 mins inconvenient walking away. Not located particulary centrally should you want to be nearer town and better shops and restuarants
2017년 10월에 4박 숙박함
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Dear Guest, Thank you for your valuable feedback. We are glad you conveyed your inconveniences with us and enjoyed a pleasant stay at our property and our services. We look forward to hosting you again soon. Warm regards, Team Casa Fortuna

6/10 - 괜찮아요

awa 님, bkk

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Money small exchange was fully rejected by ftont female staff.
2017년 10월에 3박 숙박함
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Dear Guest, We take this opportunity to thank you for your valuable feedback. We are glad you conveyed your inconveniences with us. We are looking forward to hosting you again soon to serve you better. Warm regards, Team Casa Fortuna

10/10 - 훌륭해요

Jordan 님, Wellington, NZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely little hotel in a good location.
I very much enjoyed staying at Casa Fortuna, it was an excellent base for exploring Kolkata for a week. It is located in a nice neighborhood, close to good shopping and food options. The Maidan/Victoria Memorial is very close also. The Hotel staff are very pleasant, well organised, and helpful. While the rooms are a touch small they are well appointed and very comfortable. I would gladly stay again next time I am in Kolkata.
2017년 6월에 4박 숙박함
답변 제공: Kaustubh Das 님, 2017년 9월 8일
Dear Jordan, Your review has made our day! Thank you so much for appreciating our food, service, rooms and convenient location. We’re glad you had a great time and are looking forward to hosting you on your next visit to the beautiful and historic City of Joy. Best regards, Team Casa Fortuna

6/10 - 괜찮아요

Roope

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Noisy but staff make it pleasent!
Staff was superior class and very nice with every situation!
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
: Dear Guest, Thank you for your valuable feedback. We are glad you conveyed your inconveniences with us and enjoyed a pleasant stay at our property and our services. We look forward to hosting you again soon. Warm regards, Team Casa Fortuna

8/10 - 좋아요

christophe

bon hotel à prix modéré
joli petit hotel situé dans le centre de Calcutta. Un personne aimable et souriant. Un bon rapport qualité prix. Je recommande.
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Dear Guest, Thank you for your valuable feedback. We are glad you conveyed your inconveniences with us and enjoyed a pleasant stay at our property and our services. We look forward to hosting you again soon. Warm regards, Team Casa Fortuna

8/10 - 좋아요

BB 님, Houston

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel much more like Western hotels
Nice hotel close to park street, Victoria memorial, US consulate, etc. Ameties wise very nice and Western tourists would feel much more like the facilities they are used to back home. Food is very nice in their restaurant although a bit pricey. Complementary breakfast is really excellent. Front office staff left a lot to be desired, never felt the welcome feeling or basic details were also not provided during check-in two times when I stayed this year. Earlier it used to be very good when I stayed a couple of years ago.
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Dear Guest, Thank you for your valuable feedback. We are glad you conveyed your inconveniences with us and enjoyed a pleasant stay at our property and our services. We look forward to hosting you again soon. Warm regards, Team Casa Fortuna

6/10 - 괜찮아요

gaudet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
chambre près d<un moteur qui faisait beaucoup de bruit et selon la reception, devait arrêter d<un moment a l<autre mais a fonctionne une partie de la nuit. Aussi , très long avant d<avoir le mot de passe pour utiliser le Wifi
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
: Dear Guest, We regret the inconveniences caused to you during your stay. Your valuable feedback helps us serve you better. Looking forward to hosting you soon. Warm regards, Team Casa Fortuna

8/10 - 좋아요

Steve 님, Scotland.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good hotel.
Well run hotel. Excellent and attentattive staff. Very clean.Hotel slightly out of the main area. Shame about just having a veggie menu. The only main negative report was that needing a lick of paint here and there. Would certainly stay again. 9/10.
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Dear Guest, Thank you for your valuable feedback. We are glad you conveyed your inconveniences with us and enjoyed a pleasant stay at our property and our services. We look forward to hosting you again soon. Warm regards, Team Casa Fortuna

8/10 - 좋아요

Geoff 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great staff.
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Dear Guest, Thank you for the lovely feedback. We are glad you enjoyed your stay at our property and found the location to be convenient. We look forward to hosting you again. Warm regards, Team Casa Fortuna

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
답변 제공: Team Casa Fortuna 님, 2022년 4월 23일
Thank you for the feedback. . We look forward to hosting you again. Warm regards, Team Casa Fortuna

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location!
It was very nice, the staff was friendly and helpful. We enjoyed the vegetarian breakfast!
답변 제공: Rupayan Mukherjee 님, 2019년 9월 6일
Dear Guest, Thank you for the lovely feedback. We are glad you enjoyed your stay at our property and found the location to be convenient. We look forward to hosting you again. Warm regards, Team Casa Fortuna