아난타라 시 카오 리조트 여행 후기

5 out of 5
아난타라 시 카오 리조트
198-199 Moo 5, Tambon Maifad, Sikao, Trang

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 122개 이용 후기 중 63개" "
평점 8 - 좋아요. 122개 이용 후기 중 40개" "
평점 6 - 괜찮아요. 122개 이용 후기 중 15개" "
평점 4 - 별로예요. 122개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 122개 이용 후기 중 1개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Namuk 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
한가로운 여행
여유있게 한가로이 휴양만을 즐기고 싶은 분께는 추천합니다.
답변 제공: General Manager 님, 2016년 8월 11일
Dear Namuk, Thank you for giving us a great rating. I am pleased to know that you and your family had an excellent overall stay experience with us and that you thoroughly enjoyed the resort as a whole for your relaxing holiday. I do hope that we will have the chance to serve you again in the near future should you travels bring you back to Si Kao. Regards, Adrian Stoppe, General Manager, Anantara Si Kao Resort

10/10 - 훌륭해요

Naree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Hiro 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
4 days holiday
We have visited 4N5D for our friends wedding party. We satisfied room and pool, and other facilities. But foods are not so good. This is the only point we could not enjoy at this place. However, if you have vehicles to drive to beach road side restaurant, they are good to enjoy Thai foods.
2018년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Good Hotel but too commercial
Loved the hotel, location, staff but everything is way to expensive for the location. I have stayed in several resorts before but no one charged to ride a bicycle. We paid a deposit which was returned after the bike is returned but ONLY in Anantara they charge 100 thb for 1 hr rental and the list goes on. Airport shuttle one way is 1650 which I thought was expensive too for what we are paying for the stay and food. Drinks are 300+ a drink min but the cocktails are not good. Please change your pillows...they are very soft with lumps inside.
2018년 3월에 4박 숙박함

10/10 - 훌륭해요

Nattaporn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
สวย ส่วนตัว เป็นกันเอง บริการดี
การบริการ ดูแล และสภาพโดยรอบของโรงแรม ดีมาก อาหารเช้าดีมาก แต่ในส่วนผ้าเช็ดตัว ควรจะเป็นผืนใหม่และสภาพดีนำมาให้บริการ

6/10 - 괜찮아요

R 님, Amsterdam

Er zitten klanten die op verschillende verzorgingsbasis hebben geboekt en dus ook All Inclusive. Deze klanten kunnen hinderlijk zijn voor andere gasten
2017년 12월에 5박 숙박함
답변 제공: Adrian 님, 2017년 12월 30일
Dear R, Thank you for your recent stay at Anantara Si Kao and for taking the time to provide us with feedback. Our resort offers many dining options for our guests to choose upon arrival their preference. You can choose from an all-inclusive, full board, half board package, etc. if you find it valuable for you. Please feel free to contact us for further information about activities, food and spa packages and promotions for each season. We are happy to send you any needed information about our current offers. However, I do apologize for your disappointing experience and I do hope that this does not mar your confidence towards our resort and we do hope to have the chance to welcome you back again for another stay. Warm regards, Adrian Stoppe General Manager, Anantara Si Kao Resort

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for traveling with kids, good pool area, breakfast was plentiful and delicious. Staff working in children’s club were kind, service personnel overall very friendly.
2017년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in a fairly remote location for the area. Seems good for families, there were a lot of kids.
2017년 12월에 3박 숙박함

8/10 - 좋아요

Rainbow 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We booked a suites with swimming pool. If you want to avoid the crowds then it is suitable for you. The selection of restaurant is limit but ok. You can try Thai boxing or cooking class at extra course.
2017년 11월에 3박 숙박함

10/10 - 훌륭해요

ดีมากครับ 님, ตรัง

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ชายหาดที่เป็นส่วนตัวมากที่สุดครับ
ชอบมากๆ
2017년 12월에 1박 숙박함

10/10 - 훌륭해요

Fairy 님, BKK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
พนักงานบริการดีมากค่ะ
บรรยากาศดี พนักงานต้อนรับ พนักงานทุกคนยิ้มแย้มบริการดีค่ะ
2017년 12월에 1박 숙박함

8/10 - 좋아요

KEUTGEN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 3박 숙박함

8/10 - 좋아요

Matthias

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Luxuriöses Hotel abseits vom Trubel
Nach dem Halli Galli in Ao Nang ein ruhiger, erholsamer Ort, wo man wenige Kilometer südlich des Hotels menschenleere Buchten wie vor 35 Jahren findet.
2017년 11월에 2박 숙박함

10/10 - 훌륭해요

Dennis 님, mill creek wa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent resort hotel
This hotel consistently exceeded expectations in terms of rooms, staff, restaurants and overall quality. This was my 5th stay and it seems to consistently provide excellent guest experience
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

oh 님, bkk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ติดหาด ใกล้ท่าเรือไปดำน้ำ
ห่างจากตัวเมือง 1ชม โรงแรมมีสิ่งอำนวยความสะดวกครบครัน เหมาะกับเด็ก
2017년 10월에 3박 숙박함

10/10 - 훌륭해요

mar 님, กรุงเทพ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ห้องพักเหมาะสำหรับครอบครัวที่มีเด็กมาก
ที่พักห่างจากตัวเมือง 1 ชั่วโมง ติดหาดและสิ่งอำนวยความสะดวกครบ
2017년 10월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tres bonne location avec vue magnifique Mobilier de l hôtel un peu âgé et besoin de rénovation Dinner buffet très médiocre mais bon resto Italien
2017년 7월에 4박 숙박함

8/10 - 좋아요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A lovely resort however...
It is a beautiful resort in a lovely location but be warned that the marine park is closed from May to October. It was a long way to come to not be able to swim in the ocean so I wish the Hotels.com website had notified us of this. We had a good stay despite this disappointment.
2017년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Creepy Crawlers
The service is great. The staff goes the extra mile to make sure you are happy and satisfied. Unfourtunately that can not make me look passed the condition of the facilities. The hotel is old and needs some TLC. The rooms are worn and weathered to many critters (flies, frogs, mosquitoes, geckos etc...) are around the entrances of the room and even in the room. Traveled with 2 young kids so the critters were a major concern. Breakfast was good with lots of selections and worth adding to the stay. Dinner was disappointing and not worth the price Hotel is about 45min-hour from the Trang airport. Yao beach is about 20km away and worth the trek.
2017년 7월에 3박 숙박함
답변 제공: Pattarawan 님, 2017년 7월 26일
Dear A Traveller, Thank you for choosing Anantara Si Kao for your stay and for sharing your feedback with other readers. I am delighted to hear that you had a great experience with the service from our team members. I do apologize for any inconveniences caused and regarding the tired hotel, please be informed that we have plans to continue upgrading and renovating the physical aspects of the resort and our guest rooms this year. I also acknowledge that we need to get there faster by driving this plan forward as well as managing it carefully and positively so that guests still enjoy a comfortable and relaxing stay with us. Thank you once again for your recent stay with us and we do look forward to welcoming you and your family back to our resort for another vacation. Regards, Adrian Stoppe General Manager, Anantara Si Kao Resort

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ได้ห้องวิวสวยมาก
ไปทำงานถือโอกาสพักผ่อน โรงแรมไกลหน่อย แต่บรรยากาศดีมาก พนักงานต้อนรับดูแลดี
2017년 5월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
โรงแรมน่ารัก มีหาดส่วนตัว
ห้องพักสะดวกสบาย สะอาด พนักงานบริการดีเยี่ยม อาหารเช้ามีหลากหลาย และอร่อยมาก โดยเฉพาะข้าวต้มไก่ มองวิวจากห้องพักเห็นสะพานข้ามสวยงามมาก
บริเวณรีสอร์ท ร่มรื่น อากาศดี
วิวจากห้องพักสวยมาก

10/10 - 훌륭해요

Tommaso 님, Italy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Splendido hotel
Ottimo hotel/resort con pochissime pecche . Camere 9 - spazi comuni 9,5 - colazione 10 - personale 10 - posizione 6 (8,5 se lo si tiene come base x escursioni tipo ko kradan , emerald cave , cascate etc) Rapporto qualità/prezzo 9,5 In definitiva da scegliere sicuramente per 4-5 notti .

10/10 - 훌륭해요

Supradit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
บริการดีมาก
โรงแรมสบาย บริการดีเยี่ยม

8/10 - 좋아요

Hariss 님, BKK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Real luxurious, with utmost conveniency
Nice room, great sea view, i love to stay there again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr schönes Hotel direkt am Strand
Einziger Nachteil ist, dass es keine anderen Restaurants bzw. Bars in der Nähe gibt, man also immer im Hotel bleiben muss, deshalb macht ein All Inclusive Sinn

4/10 - 별로예요

Michael

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth the money
Service in Thailand is always fabulous. But everything else was not worth the money. My shower still had the previous guests' hair and soap. Some of the outlets weren't working. As a fix , I was told to blow dry my hair next to the bar in the room. The bed was uncomfortable. Overall for the money we paid I expected more. Oh and tell your guests who are only staying two nights and basically one day that they need to sign up very early for the boat to the hotels island. Breakfast was good some days, others not. And don't take the yoga class. But do go to the spa. Very relaxing and great massage.
답변 제공: Pattarawan 님, 2017년 3월 23일
Dear Michael, Thank you for choosing Anantara Si Kao and for taking the time to share your feedback. I am very disappointed to learn about your experience during your recent stay with us. Firstly, I do apologize for your disappointing experience at our resort. Your comments regarding the bathroom condition, the uncomfortable bed and the inconvenience during the boat booking process and the inconsistent breakfast service are duly noted. Please rest assured that I will look into these matters with my team and they will definitely become a focus of our ongoing improvements and training initiatives. However, it is really great to know that you enjoyed the service from our team members and the spa treatments at our resort. Once again, I do apologize for your disappointing experience and I do hope that this does not mar your confidence towards our resort and we do hope to have the chance to welcome you back again for another stay. Regards, Adrian Stoppe General Manager, Anantara Si Kao Resort

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
althought the beach is unaccessible the staff are the difference in this hotel, i enjoyed my stay and hopefully looking forward to return to this hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It was a precious experience in the hotel. There are a lot of delicious food with reasonable prices. In additition, the kid's room, which the staffs are kind and friendly, helps my kids to enjoy it. However, I felt other staffs are not profferional. Other than that, I would like to recommend this hotel in overall.

10/10 - 훌륭해요

Teemu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Huippu hotelli ja ammattitaitoinen henkilökunta!
Korkeatasoinen hotelli ja hyvät ravintolapalvelut. Hotelli rauhallisella alueella, josta matkaa ostoksille ja vilkkaampiin kohteeseen. Hotelli järjestää ilmaisia päiväretkiä läheiselle Ko Kradanille, jossa upea ranta vesileikkeihin ja snorklaukseen.

8/10 - 좋아요

kH 님, SG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice resort with a childcare
The resort is pretty secluded. 1hr30+mins drive from Krabi Airport. Staffs are friendly and attend to your needs. Some missing amenities in the room which are quickly addressed by the staff. Kids club at the resort is great, with activities and toys for toddlers to explore and with ample space for kids to run about. The view at my room is exactly the same as the hotel photo gallery very surreal. Just 2 minor issues which can be improved. 1. Room Service timing is only until 10pm, which is kind of restricted 2. Return airport transfer MPV aircon is spoiled, we are sweating all the way to the airport
Ensuite bath
Seaview room
Beach at the resort
Kids club corner

8/10 - 좋아요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay, but more of a 4-star hotel
Went with my girlfriend to this hotel for 4 nights, and was expecting a truly great 5-star resort. While it was a really wonderful stay, we had a couple small issues with the hotel. Overall, it is has nice facilities, food was excellent, and the service was very good. However, the hotel felt more like a 4-star hotel instead of a 5-star. Small things could have been fixed to make this a much more luxurious experience and the hotel in general needs some updating. For instance, the adults only pool really needs to be re-grouted as it looks like it is aging. The furniture in the rooms are getting a little old, and the gym could definitely use some updating and cleaning. Despite these small things, we would still really recommend this hotel. Be wary of the prices of all the lunch and dinner buffets though - it is much cheaper to eat a la carte at their Beach House restaurant. Definitely recommend going on their two-island excursion.

8/10 - 좋아요

Haroon

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Amazing!
The resort is located in a beautiful part of Krabi and it takes about 1.5 hours to reach. Despite the dated look of the resort, it can be easily overlooked by the wonderful service given by the staff of the resort. The services of the drivers, receptionists, promoter (Chloe), the managers & staff at the restaurants and everywhere around the resort including the staff at Koh Kradan beach, were impeccable! We were impressed! Thank you for treating us so well and always find the time to chat with us and suggesting fun activities. We wish you all the best!

6/10 - 괜찮아요

rita 님, china

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
收费收的毫无道理,比同类五星级酒店贵
请前台叫车,贵了3-4倍,在任吃新年晚会上,竟然矿泉水要收费,客房里送同样的矿泉水是免费的,这样是十分不合理的
답변 제공: Adrian S. 님, 2017년 2월 13일
Dear rita, Thank you for choosing Anantara Si Kao for your recent stay and for taking the time to share your feedback. I am terribly sorry to hear that our resort did not live up to your expectations. Regarding your comment on the price, we haven’t increased our Food and Beverage pricing in over two years and our hotel is not expensive compared with other hotels in our region. It has been always very important to us to maintain a price level below all our competitors in Krabi including Food and Beverage offerings, Tours and Activities etc. Therefore our hotel wide price point is lower than other 5 star resorts in Krabi or Phuket. Once again, I do apologize for any inconveniences caused during your stay and I do hope that this does not mar your confidence towards our resort and we do hope to have the chance to welcome you back again for another stay. Regards, Adrian Stoppe General Manager, Anantara Si Kao Resort

10/10 - 훌륭해요

Kateryna 님, P.

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay in the peaceful location
The hotel is located in the remote and quiet area next to the coast with an amazing view which is nice but from other side all the sights and shops/restaurants are far away. Rooms are super clean and staff super helpful though on occassions we faced communication barrier with Thai staff. It's good place for family or romantic flopout. Both pools are amazing too. Though for the beach and swim it's recommended to go to another island Koh Kradan.

10/10 - 훌륭해요

yamayan 님, singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ホスピタリティ溢れるホテル
家族旅行で行きましたが設備は勿論ホテルスタッフのホスピタリティに癒された日々でした。最終日家内が眼鏡を忘れてしまいましたが見つけ出して送って頂けることになりました。また是非行きたいなと思います。

10/10 - 훌륭해요

chatchada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel très bien mais rien autour
L'hôtel est très confortable mais il n'y a rien aux alentours. Pas de marché, pas de restaurant ou bar sur la plage,rien à voir sauf les excursions en bateau. Donc si vous n'aimez pas rester tout le temps dans un hôtel même pour manger ( c'est en plus très cher) c'est endroit n'est pas pour vous.

10/10 - 훌륭해요

Bethany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel and staff, but very isolated
Very very nice hotel, amazing staff and activities. The facilities were great and the beach was quiet and pristine. It is not in Krabi and there is nothing near this hotel though.

10/10 - 훌륭해요

Patama

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Beatrice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing rooms, views and grounds. Absolutely 5* No tampons anywhere at resort: closest bodega was 15min. I mean women are half of population no? Why isn't this a common room amenity? Also beach is not swimmable.

8/10 - 좋아요

RR 님, Tokyo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice huge green resort at the beach!
it is great for a family with kids. we had wonderful 5 nights stay around christmas and also joined their christmas party which was cool - dinner prep, location, stage, live band, Santa gifting kids etc. not so positive - we didn't do our research and found out after reaching at airport that it wasn't really krabi and 1.5hours away a taxi ride. also found mosquitos in room but good supply of spray and repellent. food is good but on the expensive side. overall a totally recommended place

2/10 - 너무 별로예요

Yasmine

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dyrt, slitet och dålig mat samt bekvämligheter!
Förvänta er inte vanlig standard av ett fem-stjärningt hotell. Jag har tidigare bott på Anantara på Bali och trodde därför att standarden skulle vara liknande i Si Kao. Här är du fast på ett slitet, oromantiskt resort med begränsat utbud av mat och faciliteter på och utanför hotellet. Förrutom thaimaten håller maten dålig västerländsk standard och vi tyckte efter 2 dagar att det var trist och besvärande att äta. Finns ett begränsat minibar paket att tillgå och ingen affär eller kiosk att tillgå. Har du någon koll på hur det ska vara att bo på ett femstjärnigt hotell kommer du garanterat att bli besviken. Hårda sängar, och ytterst dålig wi-fi uppkoppling som hoppar ur var och varannan minut och man tvingas logga in upprepade gånger. Vi åkte som par och blev placerade i ett rum vid familjepolen, där barn lekte högljutt hela dagarna. Vi framförde våra klagomål per e-post till resortet och ingen har fortfarande inte besvärat sig att återkoppla kring våra klagomål. Personal var vänlig och tillmötesgående. Det finns mycket bättre och finare resorts att tillgå, om det är lyx du är ute efter. Säkerligen passar det barnfamiljer med lite mindre förväntningar av vad ett femstjärnigt hotell bör kunna erbjuda, och se ut.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Chuasai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice place Clean & quiet. Very peaceful. All staff are well trained. Very good service mind.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Faires Preis-Leistungs-Verhältnis!
Alles in allem dem Preis absolut gerecht.
답변 제공: General Manager 님, 2016년 11월 28일
Dear Traveler, Thank you for your recent stay with us and for rating an excellent score on Hotels.com. I am also pleased to hear that you enjoyed the overall experience with us. My team and I look forward to taking care of you again at the Anantara Si Kao. Regards, Adrian Stoppe General Manager, Anantara Si Kao Resort

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dem Preis gerecht!
Das Hotel und der Service der Mitarbeiter ist beispielhaft. Wenn es überhaupt etwas zu kritisieren gibt, dann ist das Hotel etwas hellhörig bzw. die Zimmertüren sind etwas zu wenig schalldicht. Ich bin aber auch sehr lautstärkenempfindlich.
답변 제공: General Manager 님, 2016년 11월 28일
Dear Traveler, Thank you for choosing to stay at the Anantara Si Kao and rating us with a great score. I am delighted to hear that you had a good time during your stay with us and appreciated the service from our team members. I do acknowledge your feedback and apologize for any inconveniences caused. Thank you once again for choosing Anantara Si Kao and we do hope to have to chance to welcome you to our resort again in the near future. Regards, Adrian Stoppe General Manager, Anantara Si Kao Resort

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel and close to beach
Excellent hotel and close to beach. Good staff (very friendly, and try to help us everything).
답변 제공: Adrian S. 님, 2016년 11월 25일
Dear Traveler, Thank you for choosing our resort, Anantara Si Kao, for a relaxing holiday and for giving us a great rating. I am pleased to hear that you enjoyed our resort as well as the service by our team members. With that, I hope that we will have a chance to serve you again in the near future. Regards, Adrian Stoppe General Manager, Anantara Si Kao Resort

8/10 - 좋아요

Sabina M

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent stay but could improve
It was a mixed stay. We were lucky enough to be upgraded to a sea view room. Beautiful view. Our air con was broken upon arrival and the hotel quickly fixed it. In the evening we got a chocolate plate to apologize for the air con. The staff was super friendly. Food was OK. Food took awhile to be prepared. Breakfast buffet decent. Kids club ok. Need activities more for boys. Turned on movies most of the time. Beach was dirty with trash.
답변 제공: General Manager 님, 2016년 11월 16일
Dear Traveler, Thank you for choosing our resort for your relaxing holiday. I am pleased to hear that you enjoyed our sea view rooms. I do apologize for inconvenience caused with our air con and thanks for letting me know that it has been resolved immediately. I also do acknowledge your comment regarding the beach cleanliness and I am aware of this issue we are coming out of a strong monsoon season and we have resolved all issues and the our beach is back to its beautiful natural condition. Thank you once again for your recent stay with us and we do hope to have to chance to welcome you to our resort again in the near future. Regards, Adrian Stoppe General Manager, Anantara Si Kao Resort

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for Families
The staff was great and this place is REALLY great for families.........
답변 제공: Adrian S. 님, 2016년 11월 28일
Dear Traveler, Thank you for choosing our resort for your recent stay in Si Kao. It is great to know that you are pleased with the overall experience as well as the service that were provided during your stay with us. We certainly look forward to have the chance of welcoming you and your family back again in the near future. Regards, Adrian Stoppe General Manager, Anantara Si Kao Resort

8/10 - 좋아요

Nathaphon 님, Bkk

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good location , nice staff , too old furniture outdoor car park , excellent dining room private vacation
답변 제공: Adrian S. 님, 2016년 10월 26일
Dear Khun Nathaphon, Thank you for choosing our resort for your recent stay. I am pleased to hear that you enjoyed our resort location, the dining and the service our team members provided you with. I do acknowledge your comment regarding the aged furniture and please be informed that a soft renovation of our guest rooms and public area is already on process. Thanks once again for your feedback. My team and I would be delighted to welcome you back to Anantara Si Kao in the near future. Regards, Adrian Stoppe General Manager, Anantara Si Kao Resort