야외 수영장, 수영장 파라솔, 일광욕 의자

훌라 훌라 리조트 아오낭 여행 후기

4 out of 5
훌라 훌라 리조트 아오낭
222, Moo 3, Klonghang Road, Ao Nang, Krabi, Krabi

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 238개 이용 후기 중 118개" "
평점 8 - 좋아요. 238개 이용 후기 중 75개" "
평점 6 - 괜찮아요. 238개 이용 후기 중 25개" "
평점 4 - 별로예요. 238개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 238개 이용 후기 중 5개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Ji Hoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무 친절한 직원분들 ㅎㅎ
직원들이 진짜 친절합니다 ㅎㅎ 시설도 좋은 편이구요 이왕이면 수영장과 연결된 방을 추천합니다 아오낭비치에서 도보 13분 정도 걸립니다 주변에 아오낭 나이트 마켓도 괜챃구요
2018년 7월에 3박 숙박함
답변 제공: Jaew 님, 2018년 8월 8일
Dear Khun.Ji Hoon, Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, If I can be of assistance to you, please do not hesitate to call.

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함
답변 제공: Jaew 님, 2018년 7월 12일
Dear Ms.Kim, Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kind people, a bit far from the main beach, peaceful pool.
2018년 2월에 10박 숙박함
답변 제공: Jaew 님, 2018년 3월 4일
Dear Value customer, Thank you for taking the time to review your stay with us.As per your comments has been noted, we have to discuss with hotel management in this matter to avoid the problem in the future, If you’re traveling to our area again soon, don’t hesitate to call us if there is anything we can help you with. Personal regards, Have a great day

8/10 - 좋아요

Ha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hulahula
Happiest place in So many.
2018년 1월에 5박 숙박함
답변 제공: Toi 님, 2018년 1월 20일
Dear Values Guest, Thank you for taking the time to review your stay with us. We are looking forward to welcoming you again for your next holiday. Personal regards,

10/10 - 훌륭해요

Jose 님, Zephyrhills

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, rooms are a little outdated but we enjoyed the swim up bar, swim up pool & it’s convenient shuttle to and from the landmark area
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Patti

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool area was incredible. Really set the property above others. A bit of a walk to beach and busy area. If you didn’t want to walk cabs are available. Breakfast buffet was great. Staff very helpful. Room air conditioner was not working well. Overall a good stay.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Serge

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superbe hotel avec une magnifique piscine. La chambre était grande et très confortable. Un peu éloigné de la plage et des commerces. Pas de signal Wifi dans la chambre, et faible signal sur la terrasse.
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Daniel

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

KELLY

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT BOOK HERE!!! I REPEAT: SAVE YOUR MONEY AND BOOK ANYWHERE ELSE BUT THIS HORRIBLE HOTEL. This is NOT a 4 star hotel, it’s barely a 3 star! I booked a 5 day stay here based on reviews on google and Expedia and the 4 star rating. STAFF: Not helpful. I was 3 hours early for check in (due to my flight arrival time) and the check in process was disorganized and slow. My room wasn’t ready for an hour past start time. ROOMS: DIRTY! EXTREMELY UNHYGIENIC. I was immediately disgusted by the state of the room as I walked in. Staff does NOT clean the rooms or change the sheets. The first room I was put in (“Premium Swim Out”) still had HAIR IN THE BATHTUB & SHOWER. Rooms are unpainted. Writing on furniture and walls. Cracks on walls. Bathroom fixtures rusted and dirty. I immediately called Expedia and went to the front desk and the staff was unwilling to help! The staff moved me to a “newer room” with dirty bedsheets and a dirty shower. Again, old rooms, old fixtures, nothing like the photos posted online. 3 days and the staff never changed the sheets or cleaned the bathroom. They put water and “new towels” (Some of which had stains; the towels shed) and say that they’ve cleaned your room. FOOD: not good. Considering a great meal directly outside the resort will cost you about $5 CAD the included breakfast here is horrible. I bought breakfast every morning. The outside aesthetic of the hotel is the only nice thing about this place- it’s extremely deceiving.

2/10 - 너무 별로예요

Rupali

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beware!! Alert!!! We booked the Hula Hula resort from expedia and we got the room as per choice and confirmation mail and everything but when we reached they said they are overbooked and now they can give some other hotel option which was not that good also cost wise lower then what we paid. So we asked for refund and they said they will return only partial amount and deduct service tax and other charges that too without using a single service they didn’t even offered water. We contacted expedia as well but nothing happened and while transferring refund they again deducted some heavy charges bcoz we didn’t had account in the bank which they asked for. So without using any facility or services or room we almost paid 150 SGD to them as we booked 2 rooms for 3 days. Like this they might cheat u as well so please beware before booking.
2023년 10월에 3박 숙박함

2/10 - 너무 별로예요

Jan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함

4/10 - 별로예요

henrik

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotellet er ved at være træt personalet i restaurant og ved poolbaren er sløve bade håndklæder vi fik udleveret tillod de ikke man tog med til stranden de var kun til poolen morgenmaden er simpel (de løb tør for toastbrød Kl. 8.15 på vores første dag og der var ikke andet brød.)
2023년 6월에 5박 숙박함
답변 제공: Thanya 님, 2023년 7월 2일
Dear Mr/Ms Henrik,We regret to hear that your stay with us was not an enjoyable one. Please be rest assured your feedback and comments have been taken on board and discussed with concerned departments for review and correction of processes where necessary to ensure we exceed our guest expectations and deliver on standards.We would like to clarify that on those particular minutes white bread ran out quicker than usual and whole wheat bread was still available. We were able to source and refill white bread within minutes after.Due to considerable amount of damage and loss in the past years, we do not permit pool towel brought to beach or to anywhere outside hotel. However, nearby shops have towels and mats sold at low prices, 100-200 Baht.We thank you again for your feedback and look forward to welcoming you back again when the opportunity permits. Best Regards,Thanyani Lekmak Ms.Assistant Front office Manager

10/10 - 훌륭해요

Terence

2023년 6월에 3박 숙박함
답변 제공: Thanya 님, 2023년 8월 5일
Dear Value customer,Thank you very much for taking the time to review our property, And thank you very much for your comments because Your feedback is very important as we are constantly looking for ways to improve our services. Unfortunately, during your stay with us if you informed we are very happy to solve the problem and make your good memory for your holiday. We are looking forward to having you again as a guest in our hotel, If I can be of assistance to you, please do not hesitate to call us we can help you with.

4/10 - 별로예요

Radjesh

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Inchecken verliep moeizaam, medewerker was gestresst. Pendelbus chauffeur onbeschoft. Kamer, vooral de badkamer smerig. Zwembadwater smerig. Geen 4 ster hotel!
2023년 5월에 1박 숙박함
답변 제공: THANYA 님, 2023년 5월 29일
Dear Khun Radjesh,Thank you for taking the time to review your stay with us, As per your comments we have informed the department concern to immediately recheck and solve the problem, If you’re traveling to our area again soon, don’t hesitate to call us if there is anything we can help you with.Best regards,

6/10 - 괜찮아요

John

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Truculent staff
Staff were miserable and made every request seem like an inconvenience. Rooms were tired. The pool was average.
2023년 2월에 4박 숙박함
답변 제공: THANYA 님, 2023년 5월 23일
Dear Khun John,On behalf of everyone at Hula Hula Resort, Ao-Nang, we would like to thank you for being a customer. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services, As per your comments we have informed the departure concern to immediately recheck and solve the problem. We are looking forward to having you again as a guest in our hotel, If I can be of assistance to you, please do not hesitate to call us we can help you with.

8/10 - 좋아요

Simone P.

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: THANYA 님, 2023년 3월 5일
THANK YOU FOR CHOOSING TO STAY WITH OUR HULA HULA RESORT

6/10 - 괜찮아요

Benjamin

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
A éviter
Belle réception et belle piscine et c’est tout. Concernant les chambres : photo mensongère. Merci Photoshop… Hotel très prisé par la communauté indienne. Une nuit pas deux.
2023년 2월에 1박 숙박함
답변 제공: THANYA 님, 2023년 3월 5일
THANK YOU FOR YOUR REVIEW AND LOOKING FORWARD TO WELCOME YOU BACK TO OUR HULA HULA RESORT.

8/10 - 좋아요

Jesús

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place so stay Near the An Nang Beach. Bad check-in, they overbooked and we had to stay in a other Hotel until next day.
2023년 1월에 3박 숙박함
답변 제공: LOOKPAD 님, 2023년 2월 18일
Dear Value guest, Greetings from Hula Hula Resort, Aonang. Thanks for your recent stay with us and feedback review. We apologize for any inconvenience may cause. We will address this issue in order to improve our services and looking forward to welcome you back in nearly future. Best Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 8박 숙박함
답변 제공: LOOKPAD 님, 2023년 2월 18일
Dear Value guest, Greetings from Hula Hula Resort, Aonang. Thanks for your recent stay with us and feedback review. We apologize for any inconvenience may cause. We will address this issue in order to improve our services and looking forward to welcome you back in nearly future. Best Regards,

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I suggest getting a king deluxe room, bath tub and great bed
2022년 10월에 1박 숙박함
답변 제공: Lookpad 님, 2022년 11월 23일
Dear James,Greetings from Hula Hula Resort AonangThanks for your recent stay with us and your wonderful review. I am delighted to learn that you had a fantastic experience during your recent stay and enjoyed our hospitality. We are looking forward to welcome you back in nearly future.Best Regards,

10/10 - 훌륭해요

Sofie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good poolarea but many people reserved the sunbed.
2020년 3월에 10박 숙박함
답변 제공: Jaew 님, 2020년 10월 9일
Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff are amazing, resort offers free shuttle to Ao Nang beach. Room decor a little tired.
2020년 3월에 28박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HULA BAD HULA BAD
This is more like a hostel and shouldn’t be more than 2 stars. Towels smelt of grease.Very uncomfortable reception area, very limited breakfast, not enough sun loungers. Would I recommend it NO NO
2020년 3월에 3박 숙박함
답변 제공: Jaew 님, 2020년 3월 31일
Dear Value customer, Thank you very much for taking the time to review our property, And thank you very much for your comments because Your feedback is very important as we are constantly looking for ways to improve our services. Unfortunately, during your stay with us if you informed we are very happy to solve the problem and make your good memory for your holiday.We are looking forward to having you again as a guest in our hotel, If I can be of assistance to you, please do not hesitate to call us we can help you with.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
2020년 3월에 12박 숙박함
답변 제공: Jaew 님, 2020년 3월 26일
Dear Value customer, On behalf of everyone at Hula Hula Resort, Ao-Nang, we would like to thank you for being a customer. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services.

10/10 - 훌륭해요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vi är nöjda med vår vistelse!
Fint och lugnt ställe strax utanför centrum, lite få solstolar vid poolen (fanns visserligen inte så mycket plats för fler heller). Personalen var trevlig. Gick transfer flera gånger om dagen till och från Ao Nang beach och en annan strand jag inte minns namnet på. Frukosten är också bra. Vi bodde 3 nätter med pool access mest för att komma närmare Krabi flygplats (var på Koh Lanta övrig tid i Thailand).
2020년 3월에 3박 숙박함
답변 제공: Jaew 님, 2020년 3월 26일
Dear Khun.Caroline, On behalf of everyone at Hula Hula Resort, Ao-Nang, we would like to thank you for being a customer. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Henkilökunta oli ystävällistä ja hotellialue oli kaunis ja viihtyisä. Hyvä hintalastusuhde.
2020년 3월에 9박 숙박함
답변 제공: Jaew 님, 2020년 3월 19일
Dear Value customer, On behalf of everyone at Hula Hula Resort, Ao-Nang, we would like to thank you for being a customer. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services.

10/10 - 훌륭해요

Karla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 2박 숙박함
답변 제공: Jaew 님, 2020년 3월 19일
Dear Khun.Karla, On behalf of everyone at Hula Hula Resort, Ao-Nang, we would like to thank you for being a customer. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services.

10/10 - 훌륭해요

Freija

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 3박 숙박함
답변 제공: Jaew 님, 2020년 3월 18일
Dear Khun.Freija, On behalf of everyone at Hula Hula Resort, Ao-Nang, we would like to thank you for being a customer. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services.

8/10 - 좋아요

Dajana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 7박 숙박함
답변 제공: Jaew 님, 2020년 3월 18일
Dear Khun.Dajana, On behalf of everyone at Hula Hula Resort, Ao-Nang, we would like to thank you for being a customer. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services.

10/10 - 훌륭해요

Anders

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint hotell med bra frukost. Ca 15 min promenad till Ao nang beach
2020년 3월에 11박 숙박함
답변 제공: Jaew 님, 2020년 3월 16일
Dear Khun.Anders, On behalf of everyone at Hula Hula Resort, Ao-Nang, we would like to thank you for being a customer. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스
Wifi was poor, breakfast was not that exciting power went out and we were never told, air conditioning leaked, there was no hot water
2020년 3월에 3박 숙박함
답변 제공: Jaew 님, 2020년 3월 14일
Dear Value customer, Thank you for taking the time to review your stay with us. We do apologize for any inconvenience during your stay, However, thank you again for your comments, we have to discuss with hotel management in this matter to avoid the problem in the future, If you’re traveling to our area again soon, don’t hesitate to call us if there is anything we can help you with.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the property is fantastic, just lacking in sunbeds just a minor fault
2020년 2월에 12박 숙박함
답변 제공: Jaew 님, 2020년 3월 14일
Dear Value customer, Thank you for the positive feedback about our hotel. We do take pride in catering to our guests needs in the best way we can. As per your comments we have informed the department concern to immediately recheck and solve the problem, If you’re traveling to our area again soon, don’t hesitate to call us if there is anything we can help you with.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
prisvärt och okej hotell :)
Bra hotell med ganska bra läge. Gick buss till stan/ stranden flera gånger om dagen vilket underlättade. Fint men litet poolområde - dock skugga större delar av dagen. Helt okej frukost. Trevligt hotell och hade kunnat bo där igen :)
2020년 3월에 3박 숙박함
답변 제공: Jaew 님, 2020년 3월 14일
Dear Value customer, Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.

8/10 - 좋아요

Trevor 님, Ipswich, Suffolk

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I would stay here again. We had a pool access room which was a good choice with your own sun beds. The room was very big and we loved the large bed. Breakfast was ok but nothing changed throughout our 10 day stay. It was about a 10 minute walk to Aonang beach and the main area for restaurants, which was fine for us. The hotel does provide a shuttle service to the beach and return journeys which we used a couple of times. The swimming pool was very nice and the hotel provided towels each day. The staff were polite and friendly. The rooms could do with redecoration and we did not like the pebble floor within the shower. Nice having a bath in the room though. Hot and cold water was fine and so was the air conditioning. A fridge and kettle were in the room along with a safe and hairdryer👍. Overall, we enjoyed our stay at the Hula Hula and loved Krabi and the lovely weather.
2020년 2월에 10박 숙박함
답변 제공: Jaew 님, 2020년 3월 9일
Dear Value customer, Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.

10/10 - 훌륭해요

marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 10박 숙박함
답변 제공: Jaew 님, 2020년 3월 2일
Dear Value customer, On behalf of everyone at Hula Hula Resort, Ao-Nang, we would like to thank you for being a customer. We value the trust you have put in our services and would like to thank you for that. It’s always a pleasure serving you and we certainly look forward to doing that in the future. Your feedback is very important as we are constantly looking for ways to improve our services.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 2월에 14박 숙박함
답변 제공: Jaew 님, 2020년 2월 20일
Dear Value customer, Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.

8/10 - 좋아요

Kirsti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
helt ok og god service
Det ser bedre ut på bildene enn i virkeligheten. Det bærer preg av slitasje å dårlig vedlikehold. Vi bodde på deluxe rom og det var stort å rent med en stor (hard) seng. Stort å fint bad men I dusjen var det umulig å få stabil vanntemp. Ved bassenget var det alt for få solsenger og de som var der ble okkupert tidlig, selv om ingen lå der. Poolbaren virket aldri til å bemannet. Alt i alt ett ok hotell med super service fra de ansatte, selv om de 4 stjernene kan diskuteres .
2020년 2월에 4박 숙박함
답변 제공: Jaew 님, 2020년 2월 12일
Dear Khun.Kirsti, Thank you for the positive feedback about our hotel. We do take pride in catering to our guests needs in the best way we can. As per your comments, we have to discuss with hotel management in this matter to avoid the problem in the future, If you’re traveling to our area again soon, don’t hesitate to call us if there is anything we can help you with

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 7박 숙박함
답변 제공: Jaew 님, 2020년 2월 12일
Dear Khun.Peter, Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 11박 숙박함
답변 제공: Jaew 님, 2020년 2월 8일
Dear Value customer, Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.

8/10 - 좋아요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 nights at Hula Hula Resort
We loved our stay here in this hotel. We had a room with pool entry on the ground floor which I loved for 5nights. The room itself was large with lots of room for Hanging clothes etc. The bathroom was a good size and so used the bath in our room too. People have mentioned cosmetically it needs paint work here and there and some furniture has had wear and tear but it doesn’t spoil the room or holiday for me. The breakfast was super...lots of choice and always plenty. I loved the waffles but eat them hot. My hubby enjoyed the omelettes everyday too. We didn’t use room service as we ate out all the time at night. We did use the 7-11 opposite for drinks for the fridge. I would spend the extra on the pool room again!
My pool room
The tut tut
The front of Hula Hula
2020년 1월에 5박 숙박함
답변 제공: Jaew 님, 2020년 2월 8일
Dear Value customer, Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food was gorgeous and the staff were extremely friendly, very helpful indeed.
2019년 3월에 10박 숙박함
답변 제공: Jaew 님, 2020년 1월 30일
Dear Value customer, Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 6박 숙박함
답변 제공: Jaew 님, 2020년 1월 30일
Dear Value customer, Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Hula Hula's staff was very friendly, but their English is limited. The pool is nice and is under the shadows, which we appreciated given how hot it is. The room was okay, but the bed wasn't comfy. It wasn't a King bed, it was two single beds pushed together. Location isn't great, but they offer a free shuttle to the beach every hour. We didn't enjoy the beach as it isn't a nice one. The most negative element was the restaurant; food is not good at all, we didn't even eat the free breakfast given how poor the quality is. Instead, we used Foodpanda app for deliveries, or went out to eat elsewhere in Ao Nang.
2020년 1월에 7박 숙박함
답변 제공: Jaew 님, 2020년 1월 30일
Dear Value customer, Thank you very much for taking the time to review our property, As per your comments we have informed the department concern to immediately recheck and solve the problem, If you’re traveling to our area again soon, don’t hesitate to call us if there is anything we can help you with.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 3박 숙박함
답변 제공: Jaew 님, 2020년 1월 21일
Dear Value customer, Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
Die Zimmer waren groß und schön eingerichtet. Die Oase der Ruhe die das Hotel versprach war irreführend, da sich im Pool viele Kinder laut gröhlend aufhielten, so dass der Lärmpegel bis spät in die Nacht zu hören war. Im Bad waren die Spender von Duschseife un Haarwaschmittel leer und warmes Wasser gab es eh nicht. Frühstück war erbärmlich und nicht angemessen für Europäer. Es gab 17 Sonnenliegen und etwa die Hälfte an Sonnenschirmen die schon teiweise recht beschädigt waren und das für 70 Zimmer, an den Pool Tüchern waren Löcher und der Stoff löste sich, auf. Nach 14 Tagen gab es Hochwasser im Gang, wir brachen den Urlaub vorzeitig ab, und buchten ein anderes Hotel. Niemals würde ich das Hotel nochmals buchen, oder jemandem Empfehlen.
2019년 12월에 20박 숙박함
답변 제공: Jaew 님, 2020년 1월 9일
Dear Value customer, Thank you for taking the time to review your stay with us, We are very sorry during your stay with us, we have many families from Sweden and have many children, Normarly children's they like to swim, However our management solves the problem at the pool, Now we have more new chair at the pool no have the problem any more.We are looking forward to having you again as a guest in our hotel, If I can be of assistance to you, please do not hesitate to call us we can help you with.

10/10 - 훌륭해요

Mathias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bodde i poolvillan och den var utmärkt.
2019년 12월에 6박 숙박함
답변 제공: Jaew 님, 2020년 1월 9일
Dear Khun.Mathias, Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: Jaew 님, 2020년 1월 7일
Dear Value customer, Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
An experience in Hula Hula
The receptionist staff at Hula Hula were exceptional. Breakfast food can be improved. The 711 convenient store is directly opposite. Book all our daily excursions via the hotel and are great offers too - hassle free.
2019년 12월에 3박 숙박함
답변 제공: Jaew 님, 2020년 1월 4일
Dear Value customer, Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
pessima esperienza
ho prenotato e pagato una stanza deluxe con area soggiorno, stanza silenziosa. in hotel mi hanno dato una stanza basic comunicante (con porta sottile a fianco al mio letto) con una stanza con ospiti rumorosi fino a tarda notte e sul lato strada trafficata (che nelle foto dell'hotel non si vede..). ho dovuto far presente piu volte il disservizio. solo dopo 3 giorni - e grazie all'intervento di Expedia - mi hanno dato una stanza un po migliore, sul lato interno, ma di livello inferiore a quella pagata e senza area soggiorno. incredibilmente, mi hanno detto che questo upgrade gratuito é un "regalo dell'albergo". oltre il danno, la beffa. PESSIMA ESPERIENZA. a parte questo grave disservizio l' hotel é ok, pulito e carino e lo staff é gentile e disponibile.
2019년 12월에 5박 숙박함
답변 제공: Jaew 님, 2020년 1월 30일
Dear Value customer, Thank you very much for taking the time to review our property, We’re sorry you were unhappy, we’ll work hard to fix the issue you experienced. Thanks for letting us know.As per your comments has been noted, we have to discuss with hotel management in this matter to avoid the problem in the future, If you’re traveling to our area again soon, don’t hesitate to call us if there is anything we can help you with.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tres beaux très propre personnel superbe très calme une cadre magnifique
2019년 12월에 3박 숙박함
답변 제공: Jaew 님, 2019년 12월 14일
Dear Value customer, Thank you for giving us this wonderful opportunity to serve you, Our management is confident enough that you get satisfaction during you stay with us. We are looking forward to having you again as a guest in our hotel, I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care.If I can be of assistance to you, please do not hesitate to call.