해변에 위치, 백사장, 비치 타월, 스쿠버다이빙
예약 가능 여부 확인

핌핌 홀리데이 리조트 여행 후기

3.5 out of 5
핌핌 홀리데이 리조트
Leam Tong Beach, Ko Phi Phi, Krabi

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 640개 이용 후기 중 308개" "
평점 8 - 좋아요. 640개 이용 후기 중 215개" "
평점 6 - 괜찮아요. 640개 이용 후기 중 73개" "
평점 4 - 별로예요. 640개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 640개 이용 후기 중 16개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Junyoung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful sea!!
2023년 12월에 2박 숙박함
답변 제공: Nat 님, 2023년 12월 13일
Dear Khun Junyoung,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

10/10 - 훌륭해요

JUNG MIN JUN 님, south Korea

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요!
투어을 나갈 필요를 못 느꼈어요. 주변이 너무 아름답고 전용해변은 투명하고 맑아서 바닷속이 예술이네요. 단 객실수준은 오래된 펜션같은 느낌! 그래도 놀거리, 먹을거리로 다 패쓰.
2017년 11월에 2박 숙박함
답변 제공: Nawarat 님, 2017년 11월 14일
Dear Sir/Madam, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Suriya Jittaratsenee Resident Manager

10/10 - 훌륭해요

HYO JUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
꿈에 그리던 휴양지의 모습 그대로
작은 나무배를 타고 들어가면 영화속의 한 장면처럼 해변과 리조트가 보여요. 친절한 직원들의 안내를 받아 작은 오두막으로 갔어요. 작은 집들이 옹기종기 모여 있는 마을에 들어온것 같아요. 아담하지만 깔끔한 방은 좀 오래되어 낡은 느낌은 있지만 깨끗하고 편안하답니다. 침대가 너무 편했어요. 리조트 안 해변이 바로앞에 보이는 식당에서 바다를 보면서 음식을 먹으니 여기가 꿈에 그리던 휴양지 모습 그대로네요. 방에서 문열고 걸어나오면 바로 들어가서 놀수 있는 맑은 바다. 여기저기 해먹들과 그네..여유롭게 책읽고 있는 외국인들..리조트네에 액티비티 센터가 있는데 여기서 스노쿨링 등등 여러가지 레포츠를 즐길 수 있어요. 통통배를 타고 스노쿨링 하러 갔을땐 바닷물빛이 환상이네요 말그대로 에메랄드 빛 바다였어요. 물고기도 많고 물에 떠서 물속을 바라보는 동안은 또다른 세상에 있는것 같았어요. 수영장은 물이깊어 어른들이 놀기에 더 좋은거 같아요. 저녁은 해산물 뷔페를 먹었는데 새우랑 랍스타 원없이 맛있게 먹었네요. 가는 길이 멀고 배도 갈아타고 오래 걸리지만 여기서 지내는 3일 동안 정말 꿈만 같았네요. 시간이 된다면 다시 또 가고 싶어요.
답변 제공: Nawarat 님, 2016년 6월 4일
Dear Sir, We thank you for sharing your experience about your stay. I am very grateful for the feedback provided as this gives us the opportunity of improving our services. Best regards,

10/10 - 훌륭해요

Yeonghwan 님, 제천 , 충청북도 , 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
홀리데이 인 최고~~
최고였습니다. 지금까지 다녔던 여행중에 단연 최고의 휴식과 엑티비티한 여행이었던것 같습니다. 바다이고 섬의 특성상 모든 수도물이 조금씩 짠것이 조금 아쉬웠는데 바다 들어가서 바닷물 한번 먹고오면 수돗물은 하나도 안짜게느껴진답니다^^;;
답변 제공: Husdinth 님, 2015년 8월 1일
Dear Yeonghwan, Thank you very much for a very nice comment about resort. We are happy to hear that you had a wonderful time during your stay with us. We are looking forward to welcome you back again soon. Best regards,

10/10 - 훌륭해요

Alice

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stage was friendly and helpful when needed.
2024년 1월에 2박 숙박함
답변 제공: Nat 님, 2024년 3월 24일
Dear Khun Alice,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

8/10 - 좋아요

Milva 님, Aldeno

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Struttura in un contesto meraviglioso mare stupendo ,bei bungalow immersi nella natura e colazione abbondante e variegata.Lungo il tragitto per arrivare e per spostarsi da li visto che li non c è altro .Buone le escursioni A mio parere dovrebbero stare attenti a piu particolari da sistemare nella struttura e ce ne sono parecchi sia nei bungalow che nella struttura
2024년 3월에 4박 숙박함
답변 제공: Nat 님, 2024년 3월 24일
Dear Khun Milva,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. However, we apologize for the inconvenience that may cause your experience during your stay with us. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

6/10 - 괜찮아요

Tedd 님, Plymouth

별로예요: 직원 및 서비스
Isolated, food was mediocre at best.
2024년 3월에 7박 숙박함
답변 제공: Nat 님, 2024년 3월 24일
Dear Khun Tedd,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. However, we apologize for the inconvenience that may cause your experience during your stay with us.Best regards,Nat RattanakereeAssistant Front Office Manager

6/10 - 괜찮아요

Gabriela

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Sorry to say this is my first mediocre review of any accommodation in Thailand. The resort seemed to be entirely staffed by teenagers. Our room was very tired and dated. Towel rack falling off the wall, vinyl doors wouldn’t close, no artwork, terrible lighting. Bed was fine and AC worked so there’s that. Posting for yoga on the beach but teacher on holiday; posting still up. No towels at infinity pool, gym had equipment strewn all over the place, happy hour at beach bar advertised 2-5 pm and we get there at 445 and they say not serving after 430…breakfast buffet was good and plentiful and varied. Phi phi is stunningly beautiful don’t was hard to ruin anything with that beauty around you. Great treehouse restaurant “chilli and pepper” and amazing best bar ever called camel rock in local town down the road. Anyway this is called a 4-star but should really be a 2-3 star IMHO.
2024년 3월에 3박 숙박함
답변 제공: Joy 님, 2024년 3월 19일
Thank you for sharing your feedback. I apologize that we did not exceed the standard you received during previous stays. I have already stated that the issue has been raised with my management team, to ensure that we will be taken to minimise the occurrence and I assure you I take them seriously.Hope you will not let this mar your whole experience and we look forward to the opportunity to welcome you back again.Best regards,Nawarat Pew-onExecutive Assistant Manager

6/10 - 괜찮아요

Heiner

연인과의 여행
좋아요: 직원 및 서비스
Die Lage und der Strand ist super, das Hotel hat schon bessere Zeiten gesehen, teils stark renovierungsbedürftig, schlechtes Preis/Leistungsverhältnis. Frühstücksauswahl zwar groß , aber von teils schlechter Qualität und unappetitlich. War kein Vergnügen damit. Das ganze eigentlich keine 4 Sterne, deshalb nicht unbedingt weiterzuempfehlen. Schade.
2024년 2월에 5박 숙박함
답변 제공: Nat 님, 2024년 3월 10일
Dear Khun Heiner,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. However, we apologize for the inconvenience that may cause your experience during your stay with us. We will take your comment seriously to improve our hotel.Best regards,Nat RattanakereeAssistant Front Office Manager

10/10 - 훌륭해요

Raul Omar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente lugar, todo está hermoso y tranquilo, las instalaciones están muy bien y el personal súper amable
2024년 2월에 4박 숙박함
답변 제공: Nat 님, 2024년 3월 5일
Dear Khun Raul Omar,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

10/10 - 훌륭해요

Edward 님, Ft. Simpson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Have stayed here 15 times..Great view, great staff.
2024년 2월에 6박 숙박함
답변 제공: Nat 님, 2024년 2월 23일
Dear Khun Edward,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment and your loyalty to the hotel. We are looking forward to welcoming you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

6/10 - 괜찮아요

Ahmed Amine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very nice and helpful stafff. Limited food choice and transportation.
2024년 1월에 3박 숙박함
답변 제공: Nat 님, 2024년 1월 30일
Dear Khun Ahmed Amine,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. However, we apologize for any inconvenience that may cause your experience during your stay with us. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

8/10 - 좋아요

Teresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a private pool that made our stay perfection. It’s not convenient to get back and forth to the ferry. Otherwise it was lovely
2024년 1월에 1박 숙박함
답변 제공: Nat 님, 2024년 1월 30일
Dear Khun Teresa,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. However, we apologize for any inconvenience that may cause your experience during your stay with us. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

2/10 - 너무 별로예요

Syed

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Nat 님, 2024년 1월 30일
Dear Khun Syed,Allow me to clarify your feedback as you are the agent and we didn't have any record that the guests who stayed with us were dissatisfied during their stay with us.Best regards,Nat RattanakereeAssistant Front Office Manager

10/10 - 훌륭해요

Julian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schönes Hotel, große Anlage. Personal extrem freundlich und bemüht. Frühstücksbuffet war auch top. Der Strand ist wunderschön und weitläufig. Das Highlight an diesem Hotel ist der Sunset view Pool mit einer Bar.
답변 제공: Nat 님, 2024년 1월 18일
Dear Khun Julian,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Relaxing, beautiful stay
Visited during the Christmas holiday and enjoyed our 5-day stay. The hotel is a bit on the older side and there was construction happening in some of the suites close to ours that woke us up each morning (even on Christmas Day). The room we were in (Coral Sea View) was a bit outdated and had some quirks but still clean and comfortable with privacy and a gorgeous view. Included a cool outdoor shower we enjoyed. The staff was overall very friendly, though at dinner the service was very slow and drinks took a while, sometimes forgotten. The spa was wonderful for massages and scheduling boat tours and activities was super easy. The highlight was the Sunset pool and bar - so special. Highly recommend walking over to Jasmine’s for a few meals (right next door) and walking 20 mins the viewpoint 2 - then walking 5 mins further to Sai’s beach bar which was very nice.
2023년 12월에 4박 숙박함
답변 제공: Nat 님, 2024년 1월 8일
Dear Khun Nicole,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. However, we apologize for any inconvenience that may cause your experience during your stay with us. Best regards,Nat RattanakereeAssistant Front Office Manager

10/10 - 훌륭해요

Tyler 님, Cowichan Bay

2023년 12월에 2박 숙박함
답변 제공: Nat 님, 2024년 1월 30일
Dear Khun Tyler,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

10/10 - 훌륭해요

Georgios 님, Setauket

a nice place for vacation
2023년 12월에 4박 숙박함
답변 제공: Joy 님, 2024년 1월 4일
Hello Georgios,,Thank you for sharing your experience with us.We are very grateful for the feedback provided. I have shared your comments with our team members who are currently working on the service issues you have highlighted.We thank you again for sharing your experience with us and hope that we will have the opportunity to welcome you again next time soonest. Best regards,Nawarat Pew-onExecutive Assistant Manager

6/10 - 괜찮아요

Matthew

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This property is in desperate need of TLC and much more. The ceiling had large areas of water damage. The siding outside was so old and Sun damaged it was brittle. Grass was knee high behind the unit but got cut the day before we left. The lack of info on their not running water taxis after 2 (get flights arriving before Noon is a must) is a deal breaker. They bait and switch you on the better room and if you lay in advance you lose a day on the water taxi fiasco AND once there is when you find out you have a lesser room. The people are delightful but way too much wrong with the place to redeem it. Even fixed up it shows it’s age. Coffee machine broke. Their solution, wait until seven for a new one and go pay for coffee instead of them bringing it to you free like it is in the room, asap. Not ever a flicker in their eyes that the right response for an old broken coffee maker was to bring us a couple coffees. Sad but this isnt even close to an 8 something property.
2023년 12월에 4박 숙박함
답변 제공: Joy 님, 2024년 1월 4일
Dear Matthew,Thank you for sharing your feedback. I apologize that we did not exceed the standard you received during previous stays. I have already stated that the issue has been raised with my management team, to ensure that we will be taken to minimise the occurrence and I assure you I take them seriously.Hope you will not let this mar your whole experience and we look forward to the opportunity to welcome you back again.Best regards,Nawarat Pew-onExecutive Assistant Manager

10/10 - 훌륭해요

Martin

가족 여행
2023년 12월에 3박 숙박함
답변 제공: Joy 님, 2024년 1월 4일
Hello Martin,Thank you for sharing your experience with us.We are very grateful for the feedback provided. I have shared your comments with our team members who are currently working on the service issues you have highlighted.We thank you again for sharing your experience with us and hope that we will have the opportunity to welcome you again next time soonest. Best regards,Nawarat Pew-onExecutive Assistant Manager

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible service! Don’t lose your money there!
This hotel is one of my terrible holiday experience in my life. Management team very rude, very unprofessional! Save your money and spend it in better hotels! I paid for one week but I didn’t stayed even one minute in hotel. There is no shuttle service to Tonsai (Centrum)so you have to pay all the time 2.000+ baht each time. If you complain something, they don’t care! If you have any problem, they don’t care! If you want something, they don’t care! They just care how much money they got from people! No guest relations service! All workers are traines / interns, there is no professional people in hotel. My recommendation is don’t throw your money to the trash bin if you guy’s planing to go there! Pools very dirty, sunbeds very old! Everything was very bad!
2023년 11월에 6박 숙박함
답변 제공: Joy 님, 2024년 1월 4일
Dear Sir,Thank you for sharing your feedback. I apologize that we did not exceed the standard you received during previous stays. I have already stated that the issue has been raised with my management team, to ensure that we will be taken to minimise the occurrence and I assure you I take them seriously.Hope you will not let this mar your whole experience and we look forward to the opportunity to welcome you back again.Best regards,Nawarat Pew-onExecutive Assistant Manager

8/10 - 좋아요

LUKE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love how quiet it is and how polite the staff are, they are all just so wonderful people. My only issue was my room's shower, the water pressure was not so great and the shower heads looked like they should be replaced. Other than that, maybe some small construction updates(some cracked concrete and wood in a few places), like the walkway up to my room and the wood on the deck on the porch of the room. Also, some bug spray foggers and a free bottle when you check in might be a good addition to the resort, because the mosquitos are insatiable. But don't focus on the less-than-pleasurable things. Phi Phi Holiday Resort is amazing. From start to finish, the experience is so smooth and streamlined. They got it figured out Excellent stay!
2023년 11월에 3박 숙박함
답변 제공: Joy 님, 2023년 11월 13일
Dear Luke,We are grateful for your comments and for sharing your experiences of staying. As for the shower, I will address these issues with my entire team to better our products. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Hope you will not let this mar your whole experience and we look forward to the opportunity to welcome you back again soon. Best regards,Nawarat Pew-onExecutive Assistant Manager

10/10 - 훌륭해요

blaine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful tropical place to stay. Great and attentive staff cared for our every need. Highly recommended.
2023년 11월에 2박 숙박함
답변 제공: Nat 님, 2023년 11월 7일
Dear Khun Blaine,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. We hope to have an opportunity to welcome you back again :)Best regardsNat

10/10 - 훌륭해요

David Gonzalez

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the view from our room. The staff was very helpful and friendly I would definitely recommend it.
2023년 8월에 4박 숙박함
답변 제공: Joy 님, 2023년 8월 31일
Dear David,Well thanks for taking your time, we as a team really appreciate it. we love to hear from our guests every time they stay with us, If there is anything else we can do, just let us know and we be on top of it, again THANK YOU SO MUCH! See you again soon!Best regards,Nawarat Pew-onExecutive Assistant Manager

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스
Alles in allem war es ein fantastischer Urlaub. Die Bungalows sind nicht mehr die neuesten aber gemütlich eingerichtet. Warmes Wasser, Klimaanlage usw. war alles prima. Der Außenbereich wird im Moment wieder komplett aufgearbeitet und aufgeräumt aber man fühlt sich wohl und man kann herrlich auf der Anlage rum laufen. Das Frühstücksbuffet ist echt lecker und es ist für jeden etwas dabei. Die Restaurants und Bars direkt am Strand sind echt zu empfehlen und haben ne grosse Auswahl. Das Fitnessstudio ist echt prima und auch dort ist für jeden etwas dabei. Das Personal und die Bewohner sind echt fantastisch. Super freundlich und wirklich bemüht den Gästen einen super Urlaub zu verschaffen. Probleme in den Zimmern usw. werden direkt vom Personal beseitigt. Der Strand und das Wasser sind der Hammer. Sehr sauber und vor allem eine herrliche Ruhe zum entspannen. Auch die Freizeitaktivitäten sind prima. Schnorcheln, Kanu oder Kajak, Bootstouren rund um die Insel, Fitnesscenter oder einfach nur faul am Strand liegen. Circa 30 minuten Fußweg zum nächsten kleinen Dorf mit Supermärkten, kleine Shops, Bars und Restaurants. Transfer mit dem Boot zum Resort und zurück klappen auch prima. Das Resort ist genau das richtige für Leute die Ruhe und Entspannung suchen. Keine Clubs, Discos, Autos oder sonstiges. Ein grosses Dankeschön an die gesamte Belegschaft des Resorts und natürlich auch an Expedia für den reibungslosen Ablauf dieser Reise. Gerne wieder und bis zum nächsten Mal auf Ko Phi Phi.
답변 제공: Joy 님, 2023년 10월 1일
Dear Daniel,Thank you for taking the time for the review. we love to hear about our great staff and services. we really appreciate it and hope to see you soon, take care!Best regards,Nawarat PewonExecutive Assistant Manager

10/10 - 훌륭해요

Jeffrey

2023년 7월에 3박 숙박함
답변 제공: Nat 님, 2023년 8월 12일
Thank you for taking the time to share your experience during your stay with us. We hope to have an opportunity to welcome you back again :)

8/10 - 좋아요

Dianne and Michael 님, Banksia Grove

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We haven’t been to the resort for a few years due to COVID etc but was pleasantly surprised that it was still very quaint and relaxed, the staff are great and spa and restaurants/bars fantastic. Can’t wait to plan another holiday back to Phi Phi island. It is also great to see that the resort is updating rooms to enhance the experience
2023년 7월에 3박 숙박함
답변 제공: Nat 님, 2023년 7월 16일
Dear Khun Dianne and Michael,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. We are looking forward to welcoming you back again :)Best regardsNat

10/10 - 훌륭해요

Pascal

2023년 5월에 4박 숙박함
답변 제공: Nat 님, 2023년 5월 16일
Thank you for your stay and for taking the time to leave us the feedback :)

10/10 - 훌륭해요

Denise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 5박 숙박함
답변 제공: Joy 님, 2023년 5월 14일
Dear Denise,Thank you for your stay and for taking the time to leave us feedbackBest regards,Nawarat Pew-onExecutive Assistant Manager

10/10 - 훌륭해요

Edward 님, Ft. Simpson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My favorite beach holiday
2023년 5월에 3박 숙박함
답변 제공: Nat 님, 2023년 5월 8일
Dear Edward,Thank you for taking the time to share your great experience. We really appreciate it and hope to have an opportunity to welcome you back, take care!Best regards,Nat Rattanakeree

10/10 - 훌륭해요

lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would definitely return. As expected, ask for bungalow 118 if you want to step out to the sea and be able to watch the sunrise from your panoramic window. We kept our garbage in the fridge because there are ants (they will find anything sweet or food related) The restaurant staff are slow especially if there is a tour group in at the same time. Otherwise magnificent. Nicest room I’ve had in all my travels for view. This is in a national park zone so they do not spray for bugs. Surprisingly I never saw any roaches or anything strange. We had a gecko one night and a wierd spider outside the door. Zip up your suitcases and don’t leave food out (as in any warm climate country) Bed was lovely, room service was super super quick. Beach was unbelievable and zero garbage. Make sure to note you need a speedboat and A longtail boat to get here. We didn’t have a hitch with scheduling these. Make sure to bring 40baht cash for the environmental fee when you get off the speedboat. For those that get seasick, it was doable. I was fine. Wouldn’t hesitate to recommend the massage either BUT completely different than a North American massage. Book for 90minutes. Loved it.
2023년 4월에 3박 숙박함
답변 제공: Nat 님, 2023년 5월 8일
Thank you for taking the time to share your great experience. Also, apologize for the inconvenience during your stay with us. However, we really appreciate for your comment and hope to see you again, take care!

2/10 - 너무 별로예요

chon shalom

2023년 4월에 2박 숙박함
답변 제공: Joy 님, 2023년 5월 14일
Dear Chon Shalom,We are grateful for your comments and for sharing your experiences of stay. As for the feedback, I will look into it together with the management team seriously to better our products and service. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. We look forward to the opportunity to welcome you back again soon. Best regards,Nawarat Pew-onExecutive Assistant Manager

8/10 - 좋아요

zac

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
The staff and property was great however they also offer a transfer service that wasnt advertised and that was a huge pain cause even the speed boat company didnt know about it. It would have saved so much time and hassle knowing and using that
2023년 4월에 1박 숙박함
답변 제공: Nat 님, 2023년 5월 8일
Dear Zac,We thank you for sharing your experience with us to continuously make changes to our improvement of the guest experience and we apologize for the inconvenience that may cause your experience. We would be more than happy to have an opportunity to welcome you back.

8/10 - 좋아요

andres

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Es un buen lugar, muy bonito y agradable. Tienen que considerar que la única manera de salir y volver al hotel es en bote y por la lejanía del hotel no es barato. Lo demás muy agradable !!
2023년 4월에 3박 숙박함
답변 제공: Nat 님, 2023년 5월 8일
Dear Andres,Thank you for taking the time to share your experience. We really appreciate it and hope to have an opportunity to welcome you back.Take care!

10/10 - 훌륭해요

Zachary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is heaven on earth!
2023년 4월에 2박 숙박함
답변 제공: Nat 님, 2023년 5월 8일
Thank you for taking the time to share your great experience. We really appreciate your comment and hope to have an opportunity to welcome you back :)

8/10 - 좋아요

vegar

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Fin plass og bra service .. men noe slitt og gammelt. Tenger en oppussing!
2023년 4월에 2박 숙박함
답변 제공: Nat 님, 2023년 5월 8일
Dear Vegar,We thank you for sharing your experience with us to continuously make changes to our improvement of the guest experience and we apologize for the inconvenience that may cause your experience during your stay with us. We will take it seriously and definitely improve our property to be better. We would be more than happy to have an opportunity to welcome you back after everything is done so that we can deliver our higher standard. :)

8/10 - 좋아요

Lyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel was undergoing renovations and new construction so some of the amenities were closed with some building noise. This didn’t really cause too many problems and will enhance the hotel when completed. The main bar was extremely quiet and lacked any atmosphere unfortunately. The beachfront studio we had was nice and well situated but needed some upgrading, especially in the bathroom. Again, it didn’t detract from our stay. We didn’t use the pools but one was out of use for a day? The beach is lovely but again could do with a bit of cleaning. The breakfast restaurant needs hand sanitizer as everyone uses the same implements for serving the food. The staff were friendly & helpful. All this said we had a great stay and loved Phi Phi. Would also stay here again.
2023년 3월에 4박 숙박함
답변 제공: Nat 님, 2023년 3월 7일
Dear Lyn,We thank you for sharing your experience with us to continuously make changes to our improvement of the guest experience and we apologize for the inconvenience that may cause your experience during your stay with us. We would be more than happy to have an opportunity to welcome you back after everything is done so that we can deliver our higher standard Best regards,Nat Rattanakeree

10/10 - 훌륭해요

Ian

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location fantastic views right on the beach. One hour speed boat trip to there which was ok. Food at the 3-4 restaurants was good. Very relaxing 7 days.
2023년 2월에 7박 숙박함
답변 제공: Nat 님, 2023년 2월 15일
Dear Ian,Thank you for taking the time to share your great experience. We really appreciate it and hope to see you soon, take care!Best regards,Nat Rattanakeree

8/10 - 좋아요

Francine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Phi phi holidays ressort
Très bel établissement, personnel accueillant surtout le service de réception et le spa Le personnel du restaurant manque de formation et surtout pas très efficace Les bungalow sur la plage extra et le ménage tout les jours super A déconseiller aux personnes âgées ayant des difficultés à se déplacer
2023년 1월에 5박 숙박함
답변 제공: Joy 님, 2023년 2월 10일
Dear Francine,We thank you for sharing your experience with us.I am truly sorry to hear that your trip your stay was not up to your expectations and that you have felt left down by the service provided.I have shared your comments about the service in the restaurant with our Food and Beverage Manager, is currently working on improving our service.Best regards,Nawarat Pewon

8/10 - 좋아요

andrea

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It needs updating but they trying after covid…
2023년 1월에 3박 숙박함

6/10 - 괜찮아요

Kristin

단체 여행
별로예요: 숙박 시설 상태 및 시설
Beautiful scenery, but very secluded. Food options are mediocre. Any boat transportation arranged by the hotel was not pleasant… they stuff you in so tight.
2023년 1월에 2박 숙박함
답변 제공: Joy 님, 2023년 2월 10일
Dear Kristin,Thank you for sharing your experience with us.I have shared your comments with the Speedboat company that the passenger are not inconvenienced by the service during the trip to the hotel. We thank you once again for sharing your experience with us and hope that we will have the opportunity of making things right for you on your next visit.Best regards,Nawarat Pewon

2/10 - 너무 별로예요

Jane

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel offered very poor customer service - had a n issue with the Gala Ball which was very poorly handled
2022년 12월에 3박 숙박함
답변 제공: Joy 님, 2023년 2월 10일
Deat Jane,Thank you for sharing your experience with us.I am truly sorry to hear that your trip your stay was not up to your expectations and that you have felt left down by the service provided.I have shared your comments with the relevant manager, to ensure that we will be taken to minimize re-occurrence. We thank you once again for sharing your experience with us and hope that we will have the opportunity of making things right for you on your next visit.Best regards,Nawarat Pewon

10/10 - 훌륭해요

Wayne

2023년 1월에 3박 숙박함
답변 제공: Joy 님, 2023년 2월 10일
Dear Wayne,Thank you for taking your time for your score.we really appreciate it and hope to see you soon, take care!Best regards,Nawarat Pewon

10/10 - 훌륭해요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
9.9/10
Having stayed for 2 nights 8 years ago, I was really looking forward to returning. Having paid for a superior room I was a little disappointed about the room which was very tired looking, as was the communal areas! However, after I got over that this still is a really terrific resort. It may not quite be 4 star standard but I noted that there was some refurbishment going on, so hopefully it will be really nice when complete. The rooms were clean and comfortable, but a bit dated, while the breakfast was reasonable without being spectacular. It is the location that is the main attraction though. Situated on a lovely beach shared with 2 or 3 other hotels the setting is wonderful. There are 3 restaurants situated beside the long-tail boats, that can take you to see around the islands. At the far end there is another restaurant which is a kind of tree house with typical Thai food that I recommend. Beside that restaurant there are motorbike side car taxis that take you to the next bay which has a lovely small wooden village. The old sunset bar at the hotel has been replaced with other apartments, a bar and pool area which was nice. The hotel did not seem full which added to the peace and quiet which was only disrupted by a few tour boats at lunchtime. Despite my initial feeling this still is a wonderful place which I would return to again!
2022년 12월에 7박 숙박함
답변 제공: Joy 님, 2023년 2월 10일
Dear Stuart,We are grateful for your comments and for sharing your experiences of stay. As for our product, I will look into it together with the management team seriously to better our products and service. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best regards,Nawarat Pewon

10/10 - 훌륭해요

Uday Kiran

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved staying here on the sunset pool view room. It was an overall unforgettable experience with pleasant stay and excellent staff.
답변 제공: Joy 님, 2023년 2월 10일
Dear Uday Kiran,Thank you for taking your time for the review. we love to hear about our great staff and services. we really appreciate it and hope to see you soon, take care!Best regards,Nawarat Pewon

10/10 - 훌륭해요

naoto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2022년 12월에 2박 숙박함
답변 제공: Joy 님, 2023년 6월 21일
Dear Naoto,Thanks so much for sharing your experience with us. We hope to see you again soonBest regards,Nawatat Pew-onExecutive Assistant Manager

6/10 - 괜찮아요

Sevil Buket

좋아요: 직원 및 서비스, 편의 시설/서비스
2022년 11월에 2박 숙박함
답변 제공: Joy 님, 2023년 6월 21일
Dear Sevil,Thanks so much for sharing your experience with us. We hope to see you again soon.Best regards,Nawarat PewonExecutive Assistant Manager

10/10 - 훌륭해요

Bernadine

2022년 10월에 3박 숙박함
답변 제공: Joy 님, 2023년 6월 21일
Dear Bernadine,Thanks so much for sharing your experience with us. We hope to see you again soonBest regards,Nawarat Pew-onExecutive Assistant Manager

2/10 - 너무 별로예요

Marc-Olivier

2022년 10월에 2박 숙박함
답변 제공: Joy 님, 2023년 6월 21일
Dear Marc,Thanks so much for sharing your experience with us. We hope to make it right on your next visit.Best regards,Nawarat Pew-onExecutive Assistant Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Phi phi holiday resort
Two things were great: the location and the spa service. Amazing beach... Although peoople were friendly, the hotel was understaffed, service was poor. Staff were mainly inexperienced. Rooms are run down, requiring considerable face lift and repair. Breakfast menu needs a significant make over. It contributed significantly to the below par score.
2022년 10월에 4박 숙박함
답변 제공: Joy 님, 2023년 6월 21일
Dear Sir,Thank you for sharing your feedback. I apologize that we did not exceed the standard you received during previous stays. I have already stated that the issue has been raised with my management team, to ensure that we will be taken to re-minimize the occurrence and I assure you I take them seriously.Hope you would not let this mar your whole experience and we look forward to the opportunity to welcome you back again.Best regards,Nawarat Pew-onExecutive Assistant Manager