Lobby
Check availability

Reviews of Go Carcow Resort

3 out of 5
Go Carcow Resort
22 Glowackiego Str., Kraków, Lesser Poland

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 64 reviews" "
Rating 8 - Good. 36 out of 64 reviews" "
Rating 6 - Okay. 17 out of 64 reviews" "
Rating 4 - Poor. 3 out of 64 reviews" "
Rating 2 - Terrible. 1 out of 64 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Traveler, USA

Business traveler
Disliked: Property conditions & facilities
The 1st room received was not clean and had a ton of someones hair left all over the sink. :-( The second one was in the sections for smokers and it retained that musty/tobacco stench. Won't go back there.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast had no fruit and was overall mundane. Staff at desk very helpful
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Zdjęcia chyba sprzed 20 lat Meble zniszczone Mydło tylko z dozownika a te i tak prawie puste Recepcja i hol główny do generalnego remontu Śniadania choć dosyć smaczne to skromny wybór Zero owoców, kawa tragedia
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019

8/10 Good

Ek, Charlotte NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderful hotel needs some updating but very comfortable
Stayed 4 nights in Sep 2018

10/10 Excellent

Paul

Demel Delight
My stay was Excellent very nice comfortable hotel, excellent staff receptionist on arrival was most helpful and made you feel welcome. Food excellent too
Stayed 2 nights in Sep 2018

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and convenient though not in Old Town
Very helpful and friendly reception, on-on-site restaurant, large room with fridge and cable tv. Close to train station Plowdov (so?),which is on the line between the airport and the main train station, Glowny. And with plenty of trams passing a few hundred metres away. The hotel is 3 star and has a lot of rooms but doesn't have any special atmosphere as you may get in the old city. Decor is a little tired. But it is quiet and spacious and the included breakfast was good.
Stayed 1 night in Jul 2018

8/10 Good

David, North Shields

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Exceptional staff - always friendly and helpful ( receptionists, cleaners, taxi driver associated with hotel). the surrounding area was not particularly pretty, although I didn't go there to stare out of the window. The room was adequate and included a fridge which was a godsend in the heat

8/10 Good

Steve, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the City
Helpful staff and close to the city either by walking or by tram. Tram numbers available at reception.

8/10 Good

Verified traveler

Liked: Staff & service
krakow
bit out of town , but easily within walking distance. public transport very close

6/10 Okay

Sarah , Gander, Canada

Liked: Staff & service, property conditions & facilities
The staff at Demel are amazing
I cannot day enough good things about the staff here . They will do anything to help you out and are so Kind and friendly. The lobby and restaurant are very modern and your first impression is that it's a nice place. The downfall to this place is the rooms. They are in serious need of an update. In comparing the lobby area to the rooms you would think you were in two different hotels. First off I visited in August and it was hot 35 hot! There is NO air conditioning in the rooms, this is a must. The lobby has it but the rooms are sweat lodges. It was very uncomfortable to sleep and towards the end of my trip I could feel my exhaustion. Th rooms also need an upgrade in everything. Get rid of the ugly old couch, it takes up room and looks old. upgrade the bedding as it is straight from the 80s. Mine had a cigarette burn in it. And of course , air conditioning in the rooms. If Demel did this I would rate it 5 stars as the staff are truly amazing and the lobby lovely.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fair location
Old hotel. However, they had great customer service. breakfast was very good with a variety of items. Neighborhood was not that great, but it was secure.

6/10 Okay

Greg

Disliked: Cleanliness, staff & service, room comfort
With better management, has potential
After 50 continuous nights travelling Europe, this hotel has reminded us to ask a few more questions online and on check in, and not to rely on what we read online, even at the hotel's own website: 1. I requested strong wifi in my online reservation. I got garbage, unusable. The front desk admitted some rooms are ok, and some VERY BAD. They are cutting corners by not subscribing to an adequate internet service. 2. It would be nice if they vacuumed the old carpet once in a while. Seeing someone's pills on the floor is not pleasant. There is no excuse for a dirty floor. 3. the ads you see announcing "air conditioning" are not exactly truthful. Only the pricey apartments have a/c. Aside from these issues caused by poor management, the staff are great, and not surprised by our complaints. We got a fan that helped with the heat problem. Breakfasts, with the "cook to order" option, are in the top 5 in our 50 days. Location is very good. With better management and cleaning, this place could be 4.5.

8/10 Good

David, Harrisburg PA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Demel Krakow
Quiet location, friendly and helpful staff and convenient to trams. Would stay here again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Caleb, United Kingdom

Liked: Cleanliness, staff & service
Decent stay in Krakow
I managed to stay in this hotel on a very good deal wiith Hotels.com and it's got everything you need for an affordable stay in Krakow. It's a little out of town, but a tram stop is very near and you can be in the centre within fifteen minutes. The front desk staff are very friendly and helpful, answering all questions with a smile. The breakfast is fantastic, a varied buffet with eggs and sausages made to order. The breakfast room/restaurant has clearly been recently renovated. The wifi is fairly decent. The only disappointment was that the water pressure in the sink and shower aren't great, and the curvature of the sink sends a fine spray of water out towards the user. But that might not be the case in all rooms.

8/10 Good

Lynn, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot for airport departure
We needed to be at the airport fairly early and had already stayed in central Krakow for part of our visit, so this was a good choice for our final night in Poland. The room was comfortable and breakfast one of the best during our visit. The hotel is back from the street, so quiet at night, and we didn't hear any noise when the neighbouring room departed at 4:30am. All in all, good value for the night. Our taxi ride to the airport was about 15 mins and cost 80 zlotys.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpet and Drapes need change

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
good one
everything fine, just a bit cold room at october
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Bra service. Bar öppen 24 h. Frukost OK, väldigt enkel även om där fanns äggröra och skivad stekt korv. Lugnt och fint läge med bra kommunikation in till stan - max 15 minuter så är du i city. Sängarna var ovanligt hårda.
Stayed 10 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service
Ihan ok, kun ottaa huomioon alhaisen yöpymishinnan. Paikallisbussilla pääsee helposti keskustaan.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Petr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, room comfort
Quite good
Overall good place but a little old fashioned inside.
Stayed 2 nights in Sep 2018

8/10 Good

Milos

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Området
Lugnt o trevligt område Nära till spårvagn o buss
Stayed 4 nights in Sep 2018

4/10 Poor

Ewa

Liked: Staff & service
Disliked: Cleanliness, room comfort
ila luktande rum med utsikt mot sopområdet
Gamla slitna, ila luktande rum med utsikt mot sopområdet. Ingen insläpp av dagsljus in i rummet. Skum området långt utanför Krakow centrum.
Stayed 2 nights in Jul 2018

6/10 Okay

Johnny

Liked: Cleanliness, property conditions & facilities
Greit Hotel
Enkelt og greit Hotel rent og pent og billig Ikke noe hotel jeg ville tatt med kona på men greit for en natt eller to på forettningsreide Kort vei til trikken
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Adecuado
Adecuado. LEJOS de la ciudadela pero tranquilo.
Stayed 2 nights in May 2018

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jaroslaw, Basel, Schweiz

Liked: Cleanliness
Wenn es sein muss
Bis auf die Tatsache, dass der Frühstücksraum relativ schlecht beheizt war (draussen herrschten Minustemperaturen) und bis auf den letzten Nachmittag, an dem ich einen späteren Check-out (15:00 anstatt 12:00 Uhr) gegen ein Zusatzgebühr von PLN 30.-- beantragt habe, war alles mehr oder weniger ok. An diesem Nachmittag ging ein wildes Klopfen los, wo ich das Gefühl hatte, es hämmert einer gegen die Wand irgendwo unter mir. Auf meine telefonische Reklamation bei der Rezeption hat es geheissen, es sei der Koch, der das Fleisch in der Küche für das Abendessen klopft... Sie würden schauen, was sich machen liesse. Das Klopfen hat nicht aufgehört. Ich rief erneut an, aber der Koch blieb bei seiner Aufgabe noch 10 Min. lang. Beim Auschecken war das Hotel nicht bereit, mir als Kompensation für die Unannehmlichkeit die 30 PLN zu erlassen. Das finde ich sehr kundenunfreundlich. Wenn sie wissen, das das Gebäude so ringhörig ist, dann sollten sie keine Gästezimmer im ersten Stock über der Küche verkaufen oder die Gäste davor warnen und ihnen sagen, dass es zwischen 14:00 und 15:00 Uhr Lärm gibt. Dann sollten aber auch die Zimmerpreise entsprechend runtergesetzt werden. Ich habe schliesslich keine Metzgerei oder Küche sondern ein Hotelzimmer gebucht.
Stayed 2 nights in Mar 2018

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krótki pobyt w przyjemnym hotelu
Bardzo miły i spokojny pobyt w hotelu Demel. Polecam!

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Obsługa hotelu bardzo miła, pomieszczenia czyste, 30 min spacerem do centrum. Polecam

6/10 Okay

Anne Dorte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt bud på billigt hotel
Vi delte etage med en skoleklasse, selvom vi havde bedt om et stille værelse. Da internettet ikke virkede på de sidste værelser på gangen, inklusive vores eget, blev gangen brugt som opholdsrum af de unge mennesker. Lidt ærgerligt at wifi ikke virker på de yderste værelser på gangen, når man booker et hotel bla pga wifi. Belysningen er noget dunkel på værelserne. Når dette så er sagt, må vi sige, at medarbejderstaben er yderst hjælpsomme, venlige og imødekommende. Vi havde brug for støvsuger til at vakuumpakke nogle ting. Ingen problemer med det. Morgenbuffeten er rigtig god værelsets pris taget i betragtning og restaurationslokalet er meget hyggeligt! Man parkerer gratis ved hotellet, det er også et plus. Hvis man vil bo billigt, er Demel bestemt et godt bud!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
blisko centrum Krakowa
Obsługa bardzo miła i zaangażowana, dobre posiłki. Cena nieco wygórowana. Hotel i pokoje czyste, ale widać, ze nie pierwszej świeżości.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Inte värt 3 stjärnor
Mycket trevlig och serviceminded personal. Restaurang och lobby helt ok och fräsht. Vi hade bokat ett dubbelrum och fick en "apartement". Rummet var mycket nedgånget och slitet, dessutom väldigt smutsigt. Inte dammsuget på en hel vecka!!! Sängens madrasser var mycket dåliga, man kunde känna spiralerna då man låg, inga bäddmadrasser. Urusla kuddar.

8/10 Good

お父さん

Liked: Cleanliness, staff & service, room comfort
トラムの終点のホテル
トラム０P(ゼロピー）の終点。中央駅から１０分の所。小さい５階建て。Barもやっている。 部屋が内装は簡素。

8/10 Good

Marcin, Janowice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super dla dwojga

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Wifi is weak. A convenient store is near by and a super market is about 300m away. It took me 10 minutes to walk to tram stop and about 13 minutes to downtown.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Joanna

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Petr, Olomouc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dostupný hotel s dobrým spojením do centra
Kousek od hotelu je zastávka tramvaje, která vás za pár minut doveze do centra. Parkoviště před hotelem je zdarma, výborná snídaně. Byli jsme v hotelu už potřetí.

6/10 Okay

Jacek, Lublin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Szkoda
Pobyt po 10 latach. Rozczarowanie hotel nie zasługuje na 3 gwiazdki. Stary zniszczony pokój i łazienka. Śniadanie OK bezpłatny parking bardzo wolne wifi