외관

호텔 우니쿠스 크라쿠프 올드 타운 여행 후기

4 out of 5
호텔 우니쿠스 크라쿠프 올드 타운
ul. Sw. Marka 20, Kraków, Lesser Poland

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 842개 이용 후기 중 545개" "
평점 8 - 좋아요. 842개 이용 후기 중 257개" "
평점 6 - 괜찮아요. 842개 이용 후기 중 30개" "
평점 4 - 별로예요. 842개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 842개 이용 후기 중 5개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원들이 모두 친절하셨고 호텔 모든것이 깨끗했습니다. 구시가지쪽에 위치해 있어 이동이 편리했습니다. 다음에 온다면 또 숙박하고 싶습니다.
2022년 7월에 2박 숙박함
답변 제공: TS 님, 2022년 8월 2일
Dear Guest, Thank you for sharing your opinion about Hotel Unicus Krakow Old Town. We are pleased to hear that you are satisfied with the location and our hotel service. As a team, we do our best to make our Guests feel special. We are happy that we can exceed your expectations We hope to welcome you again when you visit Krakow in the future. Best regards, Tomasz Sokół Deputy Front Office Manager

8/10 - 좋아요

jooheon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 호텔 나쁜 인터넷
호텔은 아주 만족스러웠지만 방에서 witi가 거의 되지 않아 불편했어요
2017년 9월에 2박 숙박함
답변 제공: MM 님, 2020년 11월 26일
Dear Guest, Thank you very much for your stay in our hotel. We are glad that you enyojed it. We would like to invite you to Hotel Unicus during your next trip to Krakow. Best regards, Marcin Mazur Front Desk

8/10 - 좋아요

Hongseog

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Sarah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location. Excellent and friendly service !
2024년 4월에 1박 숙박함
답변 제공: Patryk 님, 2024년 4월 11일
Dear Guest,We are thrilled to hear that you enjoyed your stay at Hotel Unicus. It is a pleasure to receive such positive feedback from our valued guests and we feel grateful that you chose us for your stay.We do our best to provide our guests with the most comfortable and pleasant experience possible, and knowing that we have achieved this fills us with joy.We hope that you will choose us again in the future.Thank you again for your kind words.Best regardsPatryk KułaczkowskiDeputy Front Office Manager

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel in excellent area of city. Easy to access tourist areas, and lots of restaurants and bars close by. Room was decent size with comfortable bed.
2024년 4월에 3박 숙박함
답변 제공: Patryk 님, 2024년 4월 7일
Dear GuestThank you for your kind words about our hotel.We are glad that you enjoyed our convenient location and comfortable rooms.We strive to make our guests feel at home, and we are glad that we were able to achieve this during your stay.Thank you again for your positive review and we hope to welcome you again in the future.Best regardsPatryk KułaczkowskiDeputy Front Office Manager

10/10 - 훌륭해요

Loretta

2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Lisbeth

2024년 3월에 4박 숙박함
답변 제공: Patryk 님, 2024년 4월 7일
Dear Guest,Thank you very much for your stay in Hotel Unicus.We appreciate you taking the time to complete a survey regarding your stay with us.Looking forward to welcoming you next time during your visit in Cracow.Best regards,Patryk KułaczkowskiFront Office Manager

10/10 - 훌륭해요

Echelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is in an excellent location to visit old town Krakow. Numerous eating and transportation options. Easy walk from the main train station
2024년 2월에 5박 숙박함
답변 제공: Patryk 님, 2024년 2월 22일
Dear Guest.Thank you for your feedback and highlighting the convenient location of our hotel. We constantly strive to provide our guests with the highest possible level of service and hospitality. We hope to have the pleasure of welcoming you again in the near future!Best regardsPatryk KułaczkowskiDeputy Front Office Manager

8/10 - 좋아요

Karen Norma

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The double bed was too small and pushed against a wall so it was difficult to get into
2024년 1월에 3박 숙박함
답변 제공: Tomasz 님, 2024년 2월 7일
Dear Karen,Thank you very much for your stay in Hotel Unicus. We appreciate you taking the time to complete a survey regarding your stay with us. We are glad that you enjoyed your stayIf you prefer bigger beds, I highly recommend to check our Premium Rooms, which will be more suitable for you. Information about Guest preferences regarding the room or the bed size is very important for us, if you would decide to visit our hotel again please provide us this information during making a reservation and we will do our best to find perfect room for you.Looking forward to welcoming you next time during your visit in Cracow.Best regards,Tomasz SokółFront Office Manager

8/10 - 좋아요

Elizabeth

연인과의 여행
좋아요: 직원 및 서비스
The property was within walking distance of the attractions and close by to bars and restaurants, I wouldn’t rate the hotel 4 star and the bedroom photos are deceiving on their website, the room was small but bathroom was amazing, it was clean and the rooms cleaned daily. There’s isn’t a bar as states on the website, breakfast was just ok. I would stay here again because of the location
2024년 1월에 4박 숙박함
답변 제공: Patryk 님, 2024년 1월 28일
Dear Guest.Thank you for posting review about your stay.We appreciate your comment and will take it all into consideration.We are glad to see your stay was comfortable and that our location in the heart of Old Town made your touring convenient.I recommend contacting us next time you are in Cracow so we can provide you with best possible accommodation that you will be most pleased at.We hope you do visit us again in the future.Best regardsPatryk KułaczkowskiDeputy Front Office Manager

6/10 - 괜찮아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Tomasz 님, 2024년 1월 17일
Dear Jennifer,Thank you very much for your stay in Hotel Unicus. We appreciate you taking the time to complete a survey regarding your recent stay with us. We are sorry that your stay did not meet all your expectations. We encourage you to report any inconvenience during your stay at the hotel reception, we always try to respond immediately to improve the comfort of your stay. Best regardsTomasz SokółFront Office Manager

8/10 - 좋아요

Zaneta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Tomasz 님, 2024년 1월 17일
Dear Zaneta, Thank you for your review and for sharing your recent experience at Unicus Hotel in Krakow. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon!Best regardsTomasz SokółFront Office Manager

8/10 - 좋아요

Monika

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel very clean, but I was on the first floor facing a bar which was very very loud at night. Thankfully, I had earplugs so I was able to sleep well. I did not receive any VIP benefits. Location is perfect and staff very friendly and kind.
2023년 12월에 5박 숙박함
답변 제공: Patryk 님, 2023년 12월 31일
Dear Guest,Thank you for your kind opinion.We appreciate your honest words about your stay.I am very glad to know you had a restful stay at our Hotel.It's great to know you found the beautiful architecture of our Hotel to your liking.Our staff does its best to provide the best possible service and it's rewarding to see our guests appreciate it.Thank you for your stay with us.Happy New YearBest regardsPatryk KułaczkowskiDeputy Front Office Manager

10/10 - 훌륭해요

GILLES

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L hôtel unicus est tres bien situé dans la vieille ville de cracovie, l on peut visiter a pied. La chambre est propre avec très bonne literie. Le personnel est sympathique.
2023년 12월에 4박 숙박함
답변 제공: Patryk 님, 2023년 12월 15일
Dear Guest,Thank you very much for your kind opinion.We are happy to know your stay with us was enjoyable.It's great that our central location made your touring more convenient.We are also glad to receive such kind words about our service. Once again thank you and we hope to see you in the future.Best regardsPatryk KułaczkowskiDeputy Front Office Manager

10/10 - 훌륭해요

mandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Patryk 님, 2023년 12월 15일
Dear Guest,Thank you very much for your stay in Hotel Unicus. We appreciate you taking the time to complete a survey regarding your stay with us.Looking forward to welcoming you next time during your visit in Cracow. Best regards,Patryk KułaczkowskiDeputy Front Office Manager

10/10 - 훌륭해요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Great hotel perfect for the Old Town Square and Christmas market. Friendly, helpful staff. Lovely breakfast. All in all fabulous for a city break.
2023년 12월에 3박 숙박함
답변 제공: Patryk 님, 2023년 12월 15일
Dear Guest,Thank you very much for your stay in Hotel Unicus. We appreciate you taking the time to complete a survey regarding your stay with us.We are glad to know our location and services were to your liking. Looking forward to welcoming you next time during your visit in Cracow. Best regardsPatryk KułaczkowskiDeputy Front Office Manager.

10/10 - 훌륭해요

Ole Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Veldig bra!
Flott hotell i gamlebyen i Kraków. Vi var der for å besøke julemarkedet, og det var kun en kort spasertur unna. Stort og flott rom, rent og pent overalt. Serviceinnstilt og hyggelig personale.
2023년 12월에 2박 숙박함
답변 제공: Patryk 님, 2023년 12월 15일
Dear Guest,We are thrilled to receive such kind review.Thank you for taking your time to write us an opinion about your stay.As always we appreciate such positive feedback and pleasant words about our services.I'm glad we managed to make your stay enjoyable.Both your feedback and beautiful photos are greatly appreciated!We hope to see you again next Christmas or sooner!Best regardsPatryk KułaczkowskiDeputy Front Office Manager.

10/10 - 훌륭해요

Ivar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Godt fornøyd med hotell og beliggenhet
Store og komfortable rom. God frokost i sjarmerende kjellerlokaler. Kun få skritt til gamlebyens gågate og julepyntet torg. Fantastisk katedral med overdådige utsmykninger. Mange gode restauranter i nærområdet.
2023년 12월에 3박 숙박함
답변 제공: Patryk 님, 2023년 12월 11일
Dear Guest,We are thrilled to see your opinion!Thank you for such kind words. We are very happy your stay with us was comfortable.Central location is indeed one of our strong points, and we are glad it made your touring convenient.Also, thank you for eating at our beautiful restaurant. We are glad you found not only food enjoyable but the decor as well.We hope you will visit us again in the future.Best regardsPatryk KułaczkowskiDeputy Front Office Manager

8/10 - 좋아요

Turid

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Patryk 님, 2023년 12월 9일
Dear Guest,Thank you very much for your stay in Hotel Unicus. We appreciate you taking the time to complete a survey regarding your stay with us.We hope your stay was comfortable and memorable.Looking forward to welcoming you next time during your visit in Cracow. Best regards,Patryk KułaczkowskiDeputy Front Office Manager

8/10 - 좋아요

Sidsel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Desember 23
Rommene er rene og gode senger. Savnet kroker på veggen til å henge opp yttertøy. Spiste frokost der noen dager. Veldig god mat, men nå vi kom 1 time før det stengte,var endel pålegg og brød tomt for og ble ikke etterfylt. Var også tomt for diverse kaffe
2023년 12월에 4박 숙박함
답변 제공: Patryk 님, 2023년 12월 9일
Dear Guest,Thank you very much for taking your time to write a review of your stay.We appreciate your honest opinion and are thrilled to see you've enjoyed your time with us.Our kitchen staff will be thrilled to know you liked the breakfast they prepared.We hope you enjoyed not only the taste but atmosphere of our beautiful restaurant.We hope you will be able to visit us again in the future.Best regardsPatryk KułaczkowskiDeputy Front Office Manager.

10/10 - 훌륭해요

Diana

2023년 12월에 2박 숙박함
답변 제공: Patryk 님, 2023년 12월 31일
Dear Guest,Thank you very much for your stay in Hotel Unicus. We appreciate you taking the time to complete a survey regarding your stay with us.Looking forward to welcoming you next time during your visit in Cracow. Best regards,Patryk KułaczkowskiDeputy Front Office Manager

8/10 - 좋아요

Stig Edvard

2023년 11월에 3박 숙박함
답변 제공: Patryk 님, 2023년 12월 9일
Dear Guest,We are thrilled to see your opinion. Thank you for taking the time to complete a survey regarding your stay with us.We assume your stay was very satisfying. Hope we managed to make it as best as possible.Looking forward to welcoming you next time during your visit in Cracow. Best regards,Patryk KułaczkowskiDeputy Front Office Manager

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super hotel in a perfect area of the Old Town. End of November visit for the Christmas markets and it did not disappoint. Rooms are toasty with enough space and everything you need for a long weekend. Breakfast also great, in fact better than expected. Will be recommending to others. If in doubt don’t be, book it!
2023년 11월에 3박 숙박함
답변 제공: Patryk 님, 2023년 11월 29일
Dear GuestThank you so much for such kind words on your review.We are thrilled to see you loved your accommodation in our Hotel.I'm glad you appreciated our professional staff and hope you found our service always helpful.We hope to see you again in the future.Best regardsPatryk KułaczkowskiDeputy Front Office Manager

8/10 - 좋아요

Roger

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bra läge i gamla stan med bara tio minuters promenad till tågstationen.
2023년 11월에 2박 숙박함
답변 제공: Patryk 님, 2023년 11월 29일
Dear GuestWe are happy you took your time to write an opinion on our Hotel.We appreciate your review and hope you had a wonderful time with us.Central location is indeed one of our strong suits but I hope you liked our accommodation, breakfast and helpful service as well :)We look forward to welcoming you again.Best regardsPatryk KułaczkowskiDeputy Front Office Manager.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, courteous and friendly, great location.
2023년 11월에 1박 숙박함
답변 제공: Patryk 님, 2023년 11월 29일
Dear GuestWe appreciate your most kind opinion.We are most thrilled to see you had wonderful time here at Hotel Unicus.The location in Heart of Old Town is certainly one of the strongest points of our Hotel thus we hope your touring was more convenient for it.We hope to welcome you once more.Best regardsPatryk KułaczkowskiDeputy Front Office Manager

10/10 - 훌륭해요

Kelly

2023년 10월에 1박 숙박함
답변 제공: Patryk 님, 2023년 11월 23일
Dear Guest,Thank you very much for your stay in Hotel Unicus. We appreciate you taking the time to complete a survey regarding your stay with us.We are very grateful for your kind opinion.Looking forward to welcoming you next time during your visit in Cracow. Best regards,Patryk KułaczkowskiDeputy Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Patryk 님, 2023년 11월 6일
Dear GuestThank you for your opinion. We very much so appreciate you taking spearing your time for us.We are thrilled to see you've enjoyed your stay with us.We hope we managed to provide you with best experience and make your stay very comfortable.Don't hesitate to visit us again in the future.Best regardsPatryk KułaczkowskiDeputy Front Office Manager

10/10 - 훌륭해요

Andreas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Patryk 님, 2023년 10월 29일
Dear Guest,Thank you for leaving us a great score.We hope we managed to make your stay memorable and comfortable.We would very happy if in the future you'd consider visiting our Hotel and beautiful City of Cracow once more.Best regardsPatryk KułaczkowskiDeputy Front Office Manager

10/10 - 훌륭해요

ALEXANDER

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Anbefales
👍👍👍
2023년 10월에 1박 숙박함
답변 제공: Patryk 님, 2023년 10월 29일
Dear GuestThank you very much for your stay in Hotel Unicus.We are thrilled to see you've enjoyed you stay with us.We hope you found our rooms comfortable and service - helpful.It would be a great pleasure if you decide to visit us again.Best regardsPatryk KułaczkowskiDeputy Front Office Manager

10/10 - 훌륭해요

Leena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hyvä sijainti
Ihana hotelli loistavalla sijainnilla. Lähellä kaikkea, mutta silti rauhallinen sijainti. Suosittelen lämpimästi. Kulman takana Rynek Glownyn turistivilinät, toisen kulman takaa lyhyt matka puiston läpi kauppakeskus Galleria Krakowskaan, jossa myös paikalliset shoppailevat.
Tyylikäs kylpyhuone.
2023년 10월에 3박 숙박함
답변 제공: Patryk 님, 2023년 10월 26일
Dear Guest,We are most grateful to you for taking your time to write such an amazing review. We are thrilled to see you took our strongest points into consideration. Central localization of our Hotel has always been great starting point and we are glad to see you were able to have comfortable time here because of it as well.We hope you will be visiting us again in the future.Best regardsPatryk KułaczkowskiDeputy Front Office Manager

10/10 - 훌륭해요

Inger Margrethe Lunde

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Patryk 님, 2023년 10월 26일
Dear Guest,Thank you deeply for rewarding us with such high score. We very much appreciate it.We hope your stay was fulfilling and comfortable.Of course, we would be glad to welcome you again if you decide to come back in the future.Best regardsPatryk KułaczkowskiDeputy Front Office Manager

10/10 - 훌륭해요

Eva

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was an excellent location for sightseeing, proximity to the train station, and shopping. Krakow Galeria is very nearby, as are many other shops and excellent restaurants. Very close to the Renaissance Marketplace Sukkenice, St. Mary's Church, and a short walk to the Jagellonian University. Nice breakfast buffet. Clean, well maintained. Pleasant and informative front desk staff. Would definitely stay here again.
2023년 10월에 3박 숙박함
답변 제공: Patryk 님, 2023년 10월 26일
Dear GuestWe are thrilled to see you've enjoyed your stay with us.We take our pride in having helpful, professional staff and it is always rewarding to see our guests notice it.We're happy to know that your stay was successful. Of course, central location was always one of our strong points.We're glad that you were able to have breakfast at our restaurant. Hope you've enjoyed not only great food but also atmospheric underground decor.We look forward to seeing you again at our Hotel.Best regardsPatryk KułaczkowskiDeputy Front Office Manager

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is located in the heart of Old town, Great location, easy walk to everything. Hotel is very modern, great bathrooms.
2023년 10월에 5박 숙박함
답변 제공: Patryk K 님, 2023년 10월 18일
Dear Guest,We are thrilled to know you've enjoyed your stay at our Hotel.It comes with great pleasure to know that our service made your stay comfortable and enjoable. Our personel always does their best to assist with every problem and I'm glad that it didn't go without notice.I'm certain that our localization in heart of Old Town Centre made you touring so much more convenient. We pride ourselfes on both exellent personel and great location. It's great to know you've enjoyed it both.With that being said we hope to see you again in the future.Best regardsPatryk KułaczkowskiDeputy Front Office Manager.

10/10 - 훌륭해요

Yuichi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Patryk 님, 2023년 11월 6일
Dear GuestThank you very much for your opinion.We hope we helped to make your stay with us most comfortable experience.Next time you decide to visit our beautiful town consider staying with us again.Best regardsPatryk KułaczkowskiDeputy Front Office Manager

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in central location
Great location near central square but still quiet. Room was spacious and clean. Good breakfast. Staff was the best.
2023년 10월에 4박 숙박함
답변 제공: Tomasz 님, 2023년 10월 13일
Dear Joseph, Thank you for your review and for sharing your recent experience at Unicus Hotel in Krakow. We love feedback and are pleased to hear that you enjoyed your time with us. The entire hotel team is looking forward to welcoming you back soon!Best regardsTomasz SokółFront Office Manager

10/10 - 훌륭해요

Yuichi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good circumstances, close to the town. delicious breakfast
2023년 10월에 1박 숙박함
답변 제공: Tomasz 님, 2023년 10월 10일
Dear Yuichi,What a wonderful review, thank you! We would be honored to welcome you back to the Unicus Hotel in the near future again.With best personal regards,Tomasz SokółFront Office Manager

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Tomasz 님, 2023년 10월 10일
Dear Andrew,Thank you very much for your visit.We appreciate your kind feedback and hope to see you soon again.With kind regards,Tomasz SokółFront Office Managere

10/10 - 훌륭해요

sharon tracy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel. Great location. Furniture in bedroom a little bit tired but bathroom amazing. Staff friendly. Small continental breakfast but sufficient. Very clean. Excellent location.
2023년 9월에 3박 숙박함
답변 제공: Tomasz 님, 2023년 10월 10일
Dear Sharon,Thank you for your recent stay at the Unicus Hotel. We are overjoyed that the staff and room facilities met your expectations.We believe that we will be able to meet again in the future. Hope you enjoyed your time in our hotel.We wish you all the best.Tomasz SokółFront Office Manager

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable hotel located in a quiet location in the Old Town, close to the main square, railway station and main shopping centre. Couldnt have picked a better hotel to stay in.
2023년 9월에 4박 숙박함
답변 제공: Tomasz 님, 2023년 10월 1일
Dear David,Thank you so much for your wonderful review! We're delighted to see that you love our hotel and that you found our location convenient for exploring Cracow. Being within walking distance of all important places to visit in Cracow is indeed a privilege.It was a pleasure to have you as our guest, and we'd be honored to welcome you back whenever you're in Cracow.Yours sincerely,Tomasz SokółFront Office Manager

10/10 - 훌륭해요

gwen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Tomasz 님, 2023년 10월 1일
Dear Gwen,We are delighted that your recent stay at the Unicus Hotel met your expectations. We are looking forward to welcoming you back in the near future again! With very best regards from Cracow and all the Unicus Team,Tomasz SokółFront Office Manager

10/10 - 훌륭해요

Monica Heier

2023년 9월에 3박 숙박함
답변 제공: Tomasz 님, 2023년 9월 25일
Dear Guest,Thank you very much for your stay in Hotel Unicus. It's always great to see that guests enjoyed their stay and it comes with great pleasure when we see positive opinion such as one you've given.Thank you for taking your time to rate our Hotel.Looking forward to welcoming you next time during your visit in Cracow. Best regards,Tomasz SokółFront Office Manager

8/10 - 좋아요

Vivi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Tomasz 님, 2023년 9월 25일
Dear Guest,Thank you for taking your time to rate our Hote It's always great to see that guests enjoyed their stay and it comes with great pleasure when we see positive opinion such as one you've given.With that in mind we hope to see you some time in the future during your return to Cracow.Best regards,Tomasz SokółFront Office Manager

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Under doesn't cover into the old town but you can arrange a taxi with the hotel out walk cl for 7 minutes to the Uber pickup place which is very easy even with luggage. The hotel is really nice and clean. The fitness sauna was clean every struggle time we used it(4 days). Clean towels and tidy room every day on our way back to the hotel. We were in floor 4 and the view was nice! Quite for being so close to the main square. We didn't get the hotel breakfast since their are way too many good options of traditional restaurants around the area. It's a 40 minute walk to the Schindler' factory, or a 17 minute walk to wltgr Wawel Castle 🏰.
2023년 9월에 4박 숙박함
답변 제공: Tomasz 님, 2023년 9월 25일
Dear Guest.We are always extremely happy to see such positive and insightful reviews of our Hotel.We are thrilled that you were able to have an enjoyable time here.If you decide to return please contact us as Hotel can help with transfer both from and to the airport. We are able to arrange taxi that delivers our guests in front of the hotel doors.Of course of cleaning service keeps every room clean and I'm sure they will be thrilled to be recognized for that.Being at the centre of Old Town is one of our strong points so it's great you've found it comfortable.In the future I hope you will have a chance to visit our restaurant. I assure you it is worth trying :)With all of that in mind we hope to see you again.Best regardsTomasz Sokół,Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great property, conveniently located but noisy
This is a great property conveniently located in the old city. Its a 10 minute walk from the central station. The hotel property itself is very nice, updated modern facilities and great staff. They offered a 15% discount at a nearby restaurant which was great. Only issue is that this area of the old city has bars and cafes where the revelers make lots of noise until after 2:00 a.m. It is bothersome and intrusive for folks who want to sleep.
2023년 9월에 2박 숙박함
답변 제공: Tomasz 님, 2023년 9월 25일
Dear Guest,We are always thrilled to see such a positive review of our Hotel. The centred location inside Old Town is one of your Hotel's strong points. Unfortunately we have no means to stop the noise, but we hope you had a good night rest at our comfortable beds non the less :).It's great to see that our rooms and staff were to your liking. We try to accommodate to our guests needs and it is nice to see it didn't go unnoticed.With all of that in mind we hope you will visit us again in the future.Best regardsTomasz Sokół,Front Office Manager

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reception staff and manager very helpful , very clean room and breakfast facilities Super, food service excellent staff very attentive. Wonderful weekend break
2023년 9월에 4박 숙박함
답변 제공: Tomasz 님, 2023년 9월 25일
Dear GuestThank you very much for your positive feedback.However short it perfectly summarizes what we strike to accomplish!We are always thrilled to see that our services did not go unnoticed.Lastly, thank you for dining with us. We hope that not only breakfast but the beautiful decor and atmosphere of our restaurant were to your liking.We hope to see you again in the future.Best regards,Tomasz SokółFront Office Manager.

8/10 - 좋아요

Knut Erik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotell i gamlebyen Krakow
Behagelig hotell i gamlebyen i Krakow. Kort vei til «alt» Ingen restaurant i hotellet, kun frokost rom, men det var helt supert. Savnet et lite kjøleskap på rommet.
2023년 9월에 2박 숙박함
답변 제공: Tomasz 님, 2023년 9월 8일
Dear Knut Erik,Thank you for choosing to stay at Hotel Unicus and providing your feedback regarding your past stay with us.I'm glad to know that the overall experience in our hotel was excellent. We hope to have the possibility to welcome you again soon.On behalf of entire team here at Unicus Hotel with hospitality regards,Tomasz SokółFront Office Manager

10/10 - 훌륭해요

Ihor 님, KYIV

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank
2023년 8월에 3박 숙박함
답변 제공: Tomasz 님, 2023년 9월 8일
Dear Ihor, We are delighted that your recent stay at the Unicus Hotel met your expectations. We are looking forward to welcoming you back in the near future again! With very best regards from Cracow and all the Unicus Team,Tomasz SokółFront Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Tomasz 님, 2023년 9월 6일
Dear Guest,Thank you very much for your visit.We appreciate your kind feedback and hope to see you soon again.With kind regards,Tomasz SokółFront Office Manager

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Tomasz 님, 2023년 9월 6일
Dear Bradley,Thank you very much for your visit.We appreciate your kind feedback and hope to see you soon again.With kind regards,Tomasz SokółFront Office Manager

10/10 - 훌륭해요

Erick 님, OSWEGO

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location.
2023년 8월에 4박 숙박함
답변 제공: Tomasz 님, 2023년 9월 1일
Dear Erick,Your opinion means a great deal to us, we are happy your expectations were met and invite you to come back soon in Kraków to the Unicus Hotel!With best personal regards,Tomasz SokółFront Officew Manager