숙박 시설 정면 - 저녁/밤

올드 타운 럭셔리 아파트먼트 바이 암스트라 여행 후기

4 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 49개 이용 후기 중 21개" "
평점 8 - 좋아요. 49개 이용 후기 중 18개" "
평점 6 - 괜찮아요. 49개 이용 후기 중 5개" "
평점 4 - 별로예요. 49개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 49개 이용 후기 중 3개" "

9.0/10

청결 상태

7.6/10

직원 및 서비스

8.6/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Debbie-Joy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good clean large apartment located close to old town and transport the breakfast were very basic the second breakfast left on doorstep all day they were to deliver the night before but did not no microwave could do well if supplied a drier to go with washing machine even if there was a charge as can not dry washing had to go to there head office for checkin which address wasnot listed when booking
2018년 10월에 2박 숙박함

6/10 - 괜찮아요

Adina

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Denne lejlighed er IKKE luksus!!!
En IKEA møbleret lejlighed med masser af fejl og mangler kan man ikke kalde for luksuslejlighed. Check in tog over en time, for man skal vente på en medarbejder, der kommer med nøglen. Flænsede håndklæder, ingen ekstra puder, en alt for hård seng, støjende naboer, toilet der løb, kun en teske i skuffen, en enkel skraldepose til hele opholdet, lamper der enten manglede eller var i stykker og lunkent vand i bruseren er, hvad der ventede os i denne lejlighed, der ellers er fint placeret tæt på bandegård og centrum. Ikke lige just det, man finder på de fine billeder på nettet. Der bliver opkrævet ekstra gebyr op 95 PLN samt yderligere 25% af hele beløbet til service. Hvilken service spørger jeg så??? Hvad får man for de penge?
2018년 10월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a great apartment just in the city centre, we rented because we wanted to go to Auzwitz but we could stay more days and enjoy! Next time!!!
2018년 10월에 1박 숙박함

8/10 - 좋아요

Joshua 님, Ilkeston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great appartment with a less than comfy bed.
The appartment's great. It's clean and well presented as well as having good and fully working amenities. The breakfast coming at 8am suited us and it was nice enough. The only negative was the bed which wasn't that comfortable and creaked loudly with the slightest movement which consistently woke up our baby. It is a great appartment for the price though.
2018년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
OMIJAĆ SZEROKIM ŁUKIEM
Cięzko napisac coś pozytywnego. Pomomo dokonania całkowitej opłaty poprzez serwis HOTELS.COM hotel dolicza sobie ponad 50% dodatkowych opłat na miejscu. I to pomimo statustu rezerwacji "W całości opłacona". Możecie być więc zaskoczeni końcową ceną pokoju. Następna sprawa to pomimo zarezerwowania apartamentu z bezpłatnym miejscem parkingowym i takim statusie w rezerwacji "bezpłatne miejsce parkingowe" hotel próbował wymusić na nas dodatkową opłatę 2 x 45 zł za dobę parkingu ponoć darmowego. Dopiero po interwencji na infolinii hotels.com okazało się, iż są jednak bezpłatne miejsca. Oczywiście wszystko jest tłumaczone nowymi przepisami hotels.com ??? ..... Apartament przypominał tanią wystawę z IKEI, skrzypiące łóżka, licha część kuchenna, niedorobiona łazienka. W łązience TYLKO dwa ręczniki, co przy pobycie dwudniowym jest raczej rzeczą niewystarczającą. Oczywiście pada z ust osoby meldującej na kótrą notabene trzeba było czekać prawie godzinę, iż wszystko można dowieźć. To jednak oznacza znowu siedzenie w pokoju w oczekiwaniu na dostarczenie brakujących podstawowych rzeczy i tracenie czasu który można poświęcić innym aktywnościom. Jednym słowem NIE POLECAM. OMIJAĆ SZEROKIM ŁUKIEM. To nasza pierwsza negatywna opinia o hotelu pomimo zarezerwowania już kilkudziesięciu noclegów na hotels.com
2018년 8월에 2박 숙박함

8/10 - 좋아요

Tomasz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함

2/10 - 너무 별로예요

Jose A E 님, Belo Horizonte-MG

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
A Bad Experience
I booked this apartment for two employees of mine, mainly because of its convenient location, near the train station. However, they told me that, when they got there, there was nobody to receive them and give them keys to enter the apartment. They called the phone number listed on their reservation and, fortunately, got to speak with someone who, 40 minutes later, arrived to take them to the apartment. Next day, during check out, the same person charged them a cleaning fee of PLN 148.00—there was no mention of it whatsoever in the booking that I made! Furthermore, I had prepaid this booking. It was written right there: "Your booking is guaranteed and all paid for." In sum, the total lack of service and the surprise cleaning fee make this a terrible accommodation option in Krakow. My employees would not recommend it. I will not book it again.
2018년 8월에 1박 숙박함

4/10 - 별로예요

Ariella

좋아요: 청결 상태
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

Inge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great apartment.
Great place to stay a hot summerday in Krakow with refreshing aircondition. Close to Galeria Krakowa and Krakow Głovna. Would like to stay there next time we go to Krakow👌
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This apartment was amazing. So modern and clean and close to everything. Would definitely recommend
2018년 6월에 2박 숙박함

8/10 - 좋아요

Jane 님, Vancouver, Canada

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient location
This location was very central to everything in Krakow centre.
2018년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The apartments are located a walking distance from Krakow's city centre. We were welcome by a very nice agent who showed us the apartment and the car park, which is located in a special area at a public car park under the apartment. Very safe environment and amazing and modern design of the apartment. Highly recommend.
2018년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 3박 숙박함

8/10 - 좋아요

martha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No Reception Don't order breakfast
A lovely apartment. Fits the name luxury. But no reception on site. We were not aware that you had to notify Amstra half hour before we arrived at apartment. We arrived late and had to wait for a person to come with key. All staff we met were extremely helpful. One big problem was that apartment was right beside train line and trains rattled by at regular (every few minutes) As air conditioning was stuck we couldn't lower it We tried to leave a window pen but couldn't sleep with noise from trains but luckily we found a fan so used it. THen on last day we booked out at 11 am Our flight was at 9 p m but there was nowhere at apartment to store bag. THere is a railway station nearby and we left them there for a very small fee. Just one other thing. Breakfast is delivered at 8. 30. You have to get up and be dressed ready to take it from delivery person. The breakfasts come in this big box and has lots of food but we didn't like much of what was in it and a lot was wasted. I would suggest a form where guests could choose. I don't think many Irish people like a big salad bagel for breakfast. This was a super apartment decorated beautifully in a super location and at a super price so even though I have faults to find we still enjoyed our stay there. Martha

4/10 - 별로예요

MS 님, Xanten

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check In Katastrophe
Das Appartment war zunächst nicht auffindbar ( keine Beschilderung ). Es gibt keine Rezeption zum Check In. Man muss eine Telefnummer wählen um den Schlüssel nach 25 Minuten zu erhalten. Dieser Hinweis geht nur auf polnischer Sprache per mail zu. Der Herr mit Schlüssel sagte das ich noch nicht bezahlt habe. Ein Anruf bei expedia und die Sache wurde von der expedia Dame geklärt. Das Appartment hat eine sehr schlechte Ausstattung. Für gebuchte drei Nächte, lediglich 1 Handtuch per Person. In der Küche gab es nur 1Glas, dafür aber 2 Schnapsgläser :-). Es fehlt generell an Küchenutensilien, es gab einen Suppenteller, dafür aber 3 flache Teller, ein Geschirrhandtuch um die Sachen zu spülen ist Fehlanzeige. Kein Toilettenpapier vorhanden. Sitzmöglichkeit sind 4 Barhocker, diese brechen bei 75Kg Körpergewicht zusammen. Der Balkon hat keine Möbilierung, also setzt man sich auf den Boden oder nimmt den Barhocker aus der Küche. Im Schlafzimmer befindet sich ein Kleiderschrank und ein Bett, es gibt keine Nachttischlampen oder ähnliches, so muss man das Licht ausschalten und im Dunkeln dann zum Bett gehen. Nie , nie wieder !!!
2018년 3월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 1박 숙박함

6/10 - 괜찮아요

Sverre 님, Norway

좋아요: 청결 상태
별로예요: 객실의 편안함
Drop the "LUXURY" tiltle
Arrival procedure is not specific enough, there should have been a more specific meeting point, and the attendant was late in showing up. The apartment is very short on kitchen utensils, only one glass etc. One towel per person per stay is not good enough, no hand-towels. The apartment was equipped with one half roll of toilet paper. The worst thing was the seating in the living room, two sofa-beds with poor comfort, no chairs at all. The sofabeds was squeeking over each minor movement, not easy to get a good nights sleep on this. One of the sofa-beds should be replaced with a real sofa or a couple of chairs with some comfort. I expected more from "Luxury Apartments"
2017년 10월에 3박 숙박함
답변 제공: ETX-amstra 님, 2017년 12월 15일
Thank you very much for your stay and your feedback. Every day we try to improve the quality of our services becouse We would like to our guests will be always fully satisfied with their stay. We apologize for any inconvenience. We are sorry that we did not fully meet your expectation of staying in our apartment. We hope that despite the unpleasant experience we will be able to host You again. We will do our best to make your stay a wonderful one. Best greetings,

10/10 - 훌륭해요

Tan Thien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent sur tous les critères
Appartement spacieux, moderne et très bien équipé. L'emplacement est idéal, juste au dessus d'un supermarché avec des produits de qualité et des horaires étendus. Un grand centre commercial se situe à 5 min à pied et le centre historique à moins de 10 min. Après un coup de fil et une attente de moins de 10 min, nous avons reçu les clés et les instructions. Je retournerai dans cet appartement la prochaine fois que je viendrai à Cracovie.
2017년 9월에 2박 숙박함
Merci beaucoup pour une excellente note. Nous sommes heureux que nos efforts aient été appréciés. Je vous encourage à profiter de nos services à l'avenir. Cordialement,

6/10 - 괜찮아요

Jaime

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice place, terrible service
There is no hotel office, so you have to phone 30mins in advance and wait for someone to meet you with keys. Our flight the day before was cancelled and when we called they initially said outlets reservation was cancelled despite that I had called hotels.com to tell them we would arrive a day late and were told it would be okay. They did not refund or discount the missed first day. The parking garage is locked and we were unable to get out in the morning without a security guard as the remote didn't work before a certain time. They did not tell us about that and it drained 30 mins of time trying to find someone to let us out en route to the airport. It was also confusing as to where to drop the key. They sounded irritated when we called to ask for help with the garage, so we had to figure it out for ourselves. The location is close to downtown and the place is very modern, bright, clean and a good size.
2017년 8월에 2박 숙박함
Thank you very much for your stay and your feedback. Every day we try to improve the quality of our services becouse We would like to our guests will be always fully satisfied with their stay. We hope that we can host you again in the future. Best greetings, Monika Amstra team.

8/10 - 좋아요

Janet

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Modern apartment.
lovely modern apartment, but not very comfortable, no housekeeping! only two bath towels that were not changed for the 5 days we were there, no hand/face towels.
2017년 6월에 5박 숙박함
답변 제공: Justyna 님, 2017년 7월 18일
Thank You for Your staying and great opinion. I encourage you to choose our services again in the future. Best wishes,

8/10 - 좋아요

Mick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely apartment close to town centre
The apartment is very close to the town centre (5 to 10 minute walk). A good supermarket 50 paces from the door. Krakow is a beautiful city.
2017년 6월에 4박 숙박함
답변 제공: epc-10640216 님, 2017년 7월 14일
Thank you very much for your stay and your feedback. Every day we try to improve the quality of our services becouse We would like to our guests will be always fully satisfied with their stay. We hope that we can host you again in the future. Best greetings,

2/10 - 너무 별로예요

SHIU YAN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
VERY BAD EXPERIENCE
very bad experience. car parking should be free as mentioned in hotels.com but I was charged 90PLN. it is unreasonable. no hairdryer in apartment. upon my repeaed requests, they spent 12 hours to send a hairdryer to me at midnight. very disturbing.
답변 제공: Justyna 님, 2017년 4월 28일
Thank You for Your staying in Amstra Luxury Apartments and for Your opinion. Constantly, we try to improve quality of our services so Your comment help us to fix our mistakes. I hope that we will host you again while the next residence in Krakow. All the best,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 12월 6일
Thank You for Your staying at Amstra Apartments and for opinion.

8/10 - 좋아요

Kiran 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great location
short walk from old town and main train statio. make sure to call the guys before you arrive, they forgot to be there though i emailed them.
답변 제공: General Manager 님, 2016년 12월 6일
Thank You for Your staying at Amstra Apartments and for opinion. Your satisfaction is the most important for us. We try to care about everything what need for our guests. From this reason our staff is available 24 hours per day. I hope that we will host you again while the next residence in Krakow. All the best,

6/10 - 괜찮아요

Marco

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Difficult to find and not easy to get keys....no reception, no identification (signs), just an address and timing for keys. Person was not there in time, we had to contact him by begging someone to use their phone. Stressful experience.
답변 제공: General Manager 님, 2016년 11월 9일
Thank You for staying and for Your an opinion on the quality of our services. Each time we analyze all comments and suggestions, which will help us improve our services. Matter of checking in guests will take care immediately to improve this prosces. We hope that despite the unpleasant sensations we can host you again in the future. We will make every effort so that you can be considered for a successful stay. Greetings,

10/10 - 훌륭해요

Ann-Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superläge!!
Fin lägenhet mitt i stan. Vänliga och serviceminded på hotellet. Vi är mycket nöjda!!!
답변 제공: General Manager 님, 2016년 11월 8일
Tack för en bra vistelse och för uppskattning av våra tjänster. Vi är glada över att din vistelse hos oss gjorde dig lycklig. Vi hoppas att vi kommer att kunna ta emot dig igen i framtiden. hälsningar,

8/10 - 좋아요

Slawomir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Blisko dworca
Zadowalający
답변 제공: General Manager 님, 2016년 11월 8일
Bardzo dizękujemy za pobyt w naszych apartamentach oraz za opinie dotyczącą jakości naszych usług. Zachęcamy do odwiedzienia nas ponownie podczas następnej wizyty w Krakowie. Serdecznie pozdrowienia Zespół Amstra!

10/10 - 훌륭해요

Marcin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
jak najbardziej polecam
super apartament, bliziutko dworca, blisko starówki
답변 제공: General Manager 님, 2016년 9월 23일
Serdecznie dziękujemy za wybranie naszych usług oraz za opinie dotyczącą Apartamentów Amstra. Jest nam bardzo miło, za pozytywną wypowiedź na temat lokalizacji oraz naszych pokoi. Zapraszamy ponownie w przyszłości! Pozdrawiam,

10/10 - 훌륭해요

Przemek 님, Adelaide SA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Modern Apartment in Old Brewery complex
We stayed in apartment located at 17A Lubicz Street for few days. We were met by the Amstra staffer just before getting to the car park who explained everything in professional manner and helped us to get those little things that make life easier :) Overall it was a pleasing stay. Facility itself was located on the grounds of the Lubicz old brewery with security team making it a very safe place. Very close to the shop "Piotr i Pawel" and Pub from the main entrance to the building. Apartment was new and functional although it would benefit with some extras that most likely were omitted during fitting up process. Items like clothes dryer, ironing board, hangers, few more knives and knives sharpener will pop up as in short supply ONLY when one tries to live there for a while. All those were sorted out with Amstra staff very quickly and to our satisfaction. There was some noise coming from the street traffic (trams and trains) but double windows were soundproof so that was not a big issue. It was only 10 minutes walk to Old Town from there so for those looking for a place close to it without hotel price tag - that place certainly provided decent alternative
답변 제공: Monika 님, 2016년 9월 6일
Thank you for leaving your comment and evaluation Amstra Apartments. We are glad that you liked the location. Thank you also for the attention to the quality of service. Every day we do our best to meet the expectations of our guests, so your words of appreciation are very important to us. Any tips for your kitchen we consider to improve the quality of our apartments. We hope that we will be able to host you again in the future. We invite you to use our services. Best wishes,

8/10 - 좋아요

Jean-Pierre 님, Pontoise

좋아요: 청결 상태
Séjour JPH 2016
L'appartement comprend un ensemble : une entrée salon séjour cuisine Une salle de bain avec toilette Une chambre avec un lit 160 Il est situé à coté de la gare mais ceci entraine des nuisances sonores (bruit de train)
답변 제공: General Manager 님, 2016년 8월 8일
Dear Jean-Pierre, Thank You for Your staying and opinion. We try to care about everything what need for our guests. From this reason our staff is available 24 hours per day. Your comment help us to fix our little mistakes. I encourage You to choose my apartments while the next journey to Krakow. All the best,

8/10 - 좋아요

Ingvard

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Moderne leilighet med fin beliggenhet.
Meget fin og moderne leilighet. Nytt kjempefint kjøkken, og nydelig bad. Fin beliggenhet og bare 6-7 minutter å gå til gamlebyen. Stille område. Informasjon om fasilitetene var mangelfull og de som viste oss leiligheten fortalte nesten ingenting. Vi måtte spørre om alt og fant også ting ut på egenhånd. Det lå ingen info i leiligheten om noe. Vi hadde bestilt frokost og den måtte spises på en kafe 200 meter unna, eller kunne leveres på døren til fast tid (uten varmretter og kaffe). God frokost, men dette burde vi ha fått vite om. I bookingen stod det daglig vask, men det viste seg var feil. Vi bestilte kaffemaskin på forhånd, men den kom etter to dager. Kjempefin leilighet og beliggenhet, men svak og mangelfull organisering av utleier. Anbefales, men pass på.
답변 제공: General Manager 님, 2016년 8월 4일
Thank You for Your staying in Amstra Luxury Apartments and for opinion. Every day we strive to improve the quality of our services so that our customers are always satisfied with your stay. Therefore, your comments on the organization of our work is very valuable to us. Any inconvenience we will try to fix it. I encourage you to choose our services again in the future. Best wishes!

8/10 - 좋아요

Ronny

좋아요: 객실의 편안함
Helt godkjent
Hyggelig folk. Fin plassering. Digg terrasse, men ingen ute møbler. Heller ikke ved etterspørsel. Hadde bestilt kaffemaskin til rommet. Den var ikke der. Ringte besetning, fikk beskjed om at den ikke var betalt for. Hadde heller ikke fått noe faktura. Lys over speil på badet var gåent og dusjen lekker litt. Men totalt en god opplevelse.
답변 제공: Justyna 님, 2016년 8월 2일
Takk for tilbakemeldingen angående vår leilighet. Hver gang vi analysere alle kommentarer og observasjoner som kan hjelpe oss å møte forventningene til gjestene i en tilfredsstillende måte. Vi er veldig glade for at plasseringen og kvaliteten på våre tjenester for deg. Vi håper at vi vil være i stand til å betjene deg igjen i fremtiden. Beste ønsker,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Visite de Cracovie
Appartement bien situé, propre (ménage non effectué quotidiennement malgré la spécification sur hotels.com), dans un immeuble récemment restauré, à 2 pas d'un petit supermarché. Très bonne adresse pour visiter Cracovie, proche de la gare (mais calme): utile pour visiter la mine de sel (20 min de trajet) et de plusieurs lignes de tram. Problème avec le chauffeur qui n'est jamais venu pour le transfert de retour, nous avons dû prendre un taxi en catastrophe. Service de transfert utilisé pour l'aller sans problème.
답변 제공: Justyna 님, 2016년 8월 2일
Merci de rester et à gauche derrière une opinion. Nous sommes heureux que l'emplacement et la chambre que vous aimez. Chaque jour, nous faisons de notre mieux pour offrir à nos clients un confort durant leur séjour. Je vous encourage à nous rendre visite à l'avenir lors de la prochaine visite à Cracovie. Cordialement!

8/10 - 좋아요

Trond A I 님, Kristiansand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fin leilighet med sentral beliggenhet.
Fin leilighet med sentral beliggenhet. Meget imøtekommende dame som tok oss i mot og viste parkering og leilighet. Leiligheten ligger 3-4 minutters spasertur fra inngangsporten til gamlebyen og 10 minutter fra markedsplassen. Det var noe begrenset utstyrt kjøkken, men fungerte til frokost og kaffe. Et positivt opphold.
답변 제공: Justyna 님, 2016년 8월 2일
Takk for at du bor i våre leiligheter, og for mening. Tusen takk for din positive utsagn om kvaliteten på vårt team. Vi er glade for at leiligheten og området du likte. Vi håper at vi vil være i stand til å betjene deg igjen i fremtiden. Hilsener!

10/10 - 훌륭해요

Atle 님, Norge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stor, ren og pen leilighet til en grei pris
Stor flott leilighet, rent og pent. Sentralt i forhold til handlesenter og togstasjonen. Vi kom med tog og skulle videre med tog morgonen etter, heilt grei gåavstand. Også grei gåavstand til gamlebyen. Anbefaler gjerne, og bur her gjerne igjen.
답변 제공: Justyna 님, 2016년 6월 30일
Takk for at du forlater din kommentar og evaluering av våre leiligheter. Vi er glade for å være en positiv uttalelse om plasseringen av leiligheten og rommet. Vi er glade for at ditt opphold hos oss gjorde deg lykkelig. Vi inviterer deg igjen i fremtiden å benytte seg av våre tjenester. hilsen,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank You for Your stay in Amstra Luxury Apartments in Krakow and for your great opinion!

6/10 - 괜찮아요

Thomas 님, Healdsburg, CA

좋아요: 청결 상태
Not luxury, but a nice efficient apartment.
Not luxury, but a nice efficient apartment. There is no staff on site so any requests are difficult to fulfill (lack of soap, instructions for washer/dryer).
Thank you very much for your feedback. Each comment is valuable to us, because every day we try to improve the functioning of our apartments. We make every effort to stay in our apartments as pleasant as possible. We will try to remove any inconvenience to the next stays in our apartments and we hope that you will be impressed. Best regards,

10/10 - 훌륭해요

Petronella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good value for money
Perfect location. Washing machine in the place. Comfortable bed and linen.
답변 제공: Justyna 님, 2016년 7월 23일
Thank you for your review. We try to provide everything what need to your convenient. Your satisfaction is the most important for us. I hope you will come back to Krakow and to us. We invite you! Best wishes.

10/10 - 훌륭해요

Willfridy 님, Barcelona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Appartment and good location
Nice Apartment, few minutes from the main atractions. Certainly I ll go back!!!
답변 제공: Justyna 님, 2016년 6월 18일
Le damos las gracias por su opinión y puntuaciones más altas. La satisfacción de nuestros clientes es la clave para nosotros, porque sólo cuando sabemos que nuestro trabajo se hace correctamente. Espero que hayan tenido un buen pasó el tiempo en Cracovia y os animo a que nos visite de nuevo en la próxima estancia. Saludos,

10/10 - 훌륭해요

Peter 님, Ashausen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sehr zu empfehlen!!!
Ganz nah am Bahnhof, ganz nah an der Innenstadt. Freundlicher Empfang der Mitarbeiterin bei der Schlüsselübergabe. Tolle Ausstattung des Apartements, alles neu, super Blick über die Häuser hinweg. Ruhig. Direkt neben einer kleinen Brauerei.
답변 제공: Justyna 님, 2016년 6월 11일
Vielen Dank für die verlassenen Meinung. Wir freuen uns, dass Sie mit dem Niveau der Dienstleistungen zufrieden sind wir anbieten. Ich ermutige Sie ein, unser Angebot in Zukunft zu übernehmen . Viele Grüße.

10/10 - 훌륭해요

ANDREA 님, Costa Rica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
EXCELENTE HOTEL
답변 제공: Justyna 님, 2016년 4월 30일
Gracias por tus puntuaciones más altas y le recomendamos que vuelva a su llegada a Cracovia. Saludos.

8/10 - 좋아요

Zuzanna 님, Glendale, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location
Location is perfect close to everything, bus stops, shopping mall, grocery store located on the premises. Apartment was nice and spacious, kitchen was fully equipped with dishwasher, microwave, electric tea pot and dishes. On the negative note the bedroom was not that comfortable there was no nightstand or little table and no lamp or clock. There is no place to put your glasses or medicine, you have to put them on the floor by the bed if you need to check the time when its dark you have to get up from the bed and turn on the light with the switch by the door, very inconvenient.
답변 제공: Justyna 님, 2016년 2월 25일
Thank you for your opinion. We try to do everything to improve quality of our services. I encourage to visit us again. Best greetings.

10/10 - 훌륭해요

Mirian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and comfortable
We had a great weekend stay at these apartments. The apartment we stayed at is located about a 5 minute walk away from the train station. We were about 8 minutes walking distance from the main square. Through the apartment, we booked a tour to Auschwitz and Birkenau. The driver was pleasant and the ride was comfortable. We were hand delivered breakfast and the items provided were plentiful and tasty. We were only steps away from a food market which made stocking up on groceries very convenient. We enjoyed our stay very much and we would gladly return.
답변 제공: Justyna 님, 2016년 4월 2일
Thank you for your staying and great opinion. Our team care about guests as much as possible. I encourage you to visit us while the next trip to Krakow. Best greetings,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
답변 제공: Justyna 님, 2016년 2월 27일
Thank you for your opinion. We try to provide you everything what need. I encourage you to choose our services again in the future. Best wishes

8/10 - 좋아요

Lynda 님, Wales

좋아요: 청결 상태, 직원 및 서비스
Good area
The position was great. There was a few little things that needed attention but it was a nice stay.
답변 제공: Justyna 님, 2016년 2월 27일
We are really thankful for your words of recognition. Your satisfaction is the most important for us because then we know that our efforts were appreciated. I hope that we will host you again in future. We invite you! Best wishes.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Justyna 님, 2015년 10월 24일
Merci pour vos commentaires. Nous sommes très heureux que notre appartement Met vos exigences. Nous invitons à nouveau!

8/10 - 좋아요

Nitin 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Few days in Kraków
We decided to stay for two reasons, one it was close to everything and second that we wanted to park our car somewhere safe. Both were as mentioned on the website and were exact. Apartment was very clean and modern with the latest tech that everyone needs. It is a Fort Knox when it comes to security as they will provide you with codes, keys and fobs to go in and out of building. Bed comfort is not to the standard as it is way to soft and no extra pillows or towels provided. There is no service available in the apartments so if you need linen change, extra towel etc, you are out of luck. Right next to the apartments is major construction site which to our surprise they start work at 6:30am. Not an amazing way to wake up. We were out most of the day so by the time we got back it was ok. On the positive side as I mentioned before, location is great and is walking distance to everything. They also have a convenience store just below the building which was handy. Some feedback for the management: you have a good size balcony and we would recommend that you have a table and few chairs to enjoy a coffee out in the open. Provide extra towels, pillows and a courtesy call. Overall as this was our first time staying in the apartment as we normally have hotels, it is a decent play to stay that provided value for money. You have a kitchen should you fancy cooking dinner, great wifi, good location, clean and secure car park.
답변 제공: Justyna 님, 2015년 10월 10일
Thank you for your opinion. Constantly, we doing everything to improve our services, so your comment is very valuable for us. I encourage you to visit us again. Best wishes.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in a Great location. I would definetly stay here again
답변 제공: Justyna 님, 2015년 9월 26일
Thank you for your opinion! We invite you again in the future! Best wishes!