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레인보우 스위트 앳 타임스 스퀘어 여행 후기

3 out of 5
레인보우 스위트 앳 타임스 스퀘어
Bejaya Times Square East Tower, No. 1, Jalan Imbi Bukit Bintang, Kuala Lumpur

이용 후기

6.4
평점 10 - 훌륭해요. 27개 이용 후기 중 9개" "
평점 8 - 좋아요. 27개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 27개 이용 후기 중 6개" "
평점 4 - 별로예요. 27개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 27개 이용 후기 중 7개" "

6.0/10

청결 상태

7.0/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

geewon 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GREAT SERVICE OF STAFF
service of staff was impressive. Kind and gentle. Room waa clean and wide.
2017년 9월에 3박 숙박함
답변 제공: ripon 님, 2017년 11월 12일
thank you

4/10 - 별로예요

gustavo

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I killed 8 roaches

6/10 - 괜찮아요

Lawrance

4/10 - 별로예요

KE

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 7박 숙박함
답변 제공: ripon 님, 2023년 11월 19일
thank you

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was an amazing well lit apartment along with ample space for the guests. There was warm water available 24 hours. I would recommend everyone to stay here as it is just walking distance away from main attractions.
2023년 9월에 1박 숙박함
답변 제공: J Islam Ripon 님, 2023년 9월 22일
Thank you

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good service
2023년 9월에 1박 숙박함
답변 제공: J I Ripon 님, 2023년 9월 21일
Thank you

2/10 - 너무 별로예요

check khoon

아이를 동반한 가족 여행
Booking was not valid when my family got there, one of them said they longer have listing with Expedia, tried calling the phone stated on the booking, take few times before someone picked up. And refund process from Expedia was terrible, i have to keep calling back 5-6 times before i finally get my refund. Everytime i called, all the agents keep telling me they will contact the owner and asked me to call back the next day to follow..they did not managed to contact the owner and they still keep this listing on their website..
답변 제공: ripon 님, 2023년 2월 9일
we sorry for this happening

10/10 - 훌륭해요

Zainab

2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Shabnam

가족 여행
별로예요: 청결 상태, 객실의 편안함
2022년 6월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Habib

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
“Yes location was excellent . Very good and clean room and view also nice . Everything is near by . We will enjoy in this apartment and swimming pool. Staff was great person specialist Mr. Islam very helpful and friendly. Thank you so much mr.islam we will come back again this apartment.”
2019년 9월에 1박 숙박함
답변 제공: Islam 님, 2019년 9월 13일
Thank you

2/10 - 너무 별로예요

Shaharuddin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad
Not enjoy
2019년 9월에 1박 숙박함
답변 제공: Islam 님, 2019년 9월 11일
Hi sir /madam Thank you for your review Please tell us our problem we will update our service.

6/10 - 괜찮아요

Phil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not what we expected
We arrived at our first accommodation in Kuala Lumpur with our 2 young children to find it had been cancelled while we were in flight, so after 2 hours on the phone to hotels.com we had to be relocated to this hotel. Who also did not have room for us. The agent very kindly found us a space in another hotel around the corner, which was not the standard I would expect but we were grateful for a roof over our heads. The next day we got the keys to this place. I had no idea that we were booking accommodation more like Airbnb does and these were not actual hotels but rather serviced apartments in a building that also has a hotel. We had access to the facilities of the hotel which was great but we also could not buy drinks at the pool without cash as we couldn’t charge anything to our room, we also had to ring the agent to check in (more expense on our phone) as the hotel check in is separate. I can’t fault the service we received from the agent and the hotels.com staff but I won’t be booking again with hotels.com
2019년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
the place is very very dated reno is way way over due
2019년 6월에 2박 숙박함
답변 제공: mr ripon 님, 2019년 6월 24일
thanks

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property looks nice and convenient but inside is disappointing no aircon, the rm looks dirty and smelly, toilet bowl cover cracked.
2018년 11월에 1박 숙박함
답변 제공: Ripon 님, 2018년 11월 27일
Thank you for your review, will update our best service

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
Satisfied Stay
Good location with reasonable price. Few plugs unworkable and no LED TV. Should provide more floor mats due to the drainage system in the bathroom slightly slow.
2018년 11월에 1박 숙박함
답변 제공: Ripon 님, 2018년 11월 20일
Thank you very much for your review , We will update our service

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
“Lovely attentive host Ripon. I had been staying at the hotel side. But decided to move. Best decision. Not only is it cheaper. My room was nicer with a kitchennette. I would advise anyone to take the apartment not the hotel . The host picked up on first ring when I had a query.”
2018년 10월에 1박 숙박함
답변 제공: Ripon 님, 2018년 10월 26일
thank you very much

6/10 - 괜찮아요

nizam

rainbow suites
the bathroom sink,shower no hot water and kitchen,spacious but not what i expected for the price.
2018년 9월에 4박 숙박함
답변 제공: Ripon 님, 2018년 10월 6일
thank you very much for your comment... we will improve our service

10/10 - 훌륭해요

Lin 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spacious, value for money!
Basic amenities are covered. room was spacious. food in the surrounding areas are good. felt secure staying in this area with the security presence at the lobby.
2018년 7월에 2박 숙박함
답변 제공: Ripon 님, 2018년 7월 18일
thank you very much for comment

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Review on Rainbow Apartment Suite
When we reach the apartment service lobby, we need to meetup with the agent from Expedia in order to collect lift & apartment suite access. Need to pay a deposit of RM$200 deposit, whereby RM$20 was for tax purpose. Therefore upon check out, you'll only be returned with RM$180 deposit. Location is fine. Bedroom door was spoilt. Common room aircon was weak. Caught 2 insects crawling in the wardrobe. The air-con compressor storage space was noisy.
2018년 6월에 2박 숙박함
답변 제공: Ripon 님, 2018년 6월 18일
we are sorry for all happens and we will improve our service for next guest.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor room management
Room cleaning was not done daily. Need to always remind the staff.
2017년 12월에 1박 숙박함
답변 제공: j islam ripon 님, 2018년 1월 4일
sorry for this happen

10/10 - 훌륭해요

Fareed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the stay...
They stay was good. But the front desk service was awful. If this cab be sorted out, then it'll make the customer save time. Not all foreigners have a local HP and the need to call them upon arrival and departure makes it very unprofessional. The WiFi also a bit slow. Location and room excellent.
2017년 7월에 1박 숙박함
Thank You very much for your nice comments. As we are running service apartment the management of berjaya did not allow any front desk for us. This is our limitation.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Hotel is in a very convenient location for transportation. It is ok overall. With some small cleaning and organization effor it could become a better place.
2017년 7월에 5박 숙박함
답변 제공: Johirul Islam 님, 2017년 7월 31일
Thank you very much for your nice comments. We will definitely work on your suggestion.

10/10 - 훌륭해요

Mizan 님, Bangladesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice service apartment with a big mall.
very much enjoyable stay. you can get all the facilities with a very good price. staffs were very nice and helpful. enjoyed the gym facilities, sauna and superb pool. obviously my recommendations goes to this apartment for their nice and clean room.
2017년 5월에 1박 숙박함
답변 제공: Johirul Islam 님, 2017년 7월 23일
Thank you very much for your nice comments. We love to get back you whenever you come to Kuala Lumpur.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함