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오크우드 호텔 & 레지던스 쿠알라룸푸르 여행 후기

4 out of 5
오크우드 호텔 & 레지던스 쿠알라룸푸르
222 Jalan Ampang, Kuala Lumpur, Kuala Lumpur

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 459개 이용 후기 중 242개" "
평점 8 - 좋아요. 459개 이용 후기 중 152개" "
평점 6 - 괜찮아요. 459개 이용 후기 중 40개" "
평점 4 - 별로예요. 459개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 459개 이용 후기 중 12개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Jong Kyu

단체 여행
좋아요: 직원 및 서비스
직원들이나 서비스는 좋았으나 건물자체의 노후가 있음
2024년 2월에 2박 숙박함
답변 제공: Emma Razali 님, 2024년 3월 21일
Dear Jong Kyu,Thank you for your feedback. We are glad to hear that you found our staff and service to be excellent. We take note of your comment regarding the aging of the building itself and will work to address any areas that require improvement. Your feedback is valuable to us as we strive to enhance the overall experience for our guests. If there's anything else we can do to improve your stay, please let us know. We look forward to welcoming you back in the future.Warmest regards,Emma RazaliAssistant Residence Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
밤에는 버스타고 호텔로 가세요.
첫째날 룸은 도로변이라 오토바이 소리 때문에 잠자기 불편했으나, 둘째날에 호텔 직원이 조용한 방으로 변경해주었습니다. 그리고, 밤에는 KLCC역에서 300번 버스(4개정거장) 이용 추천합니다.
2023년 2월에 2박 숙박함
답변 제공: Chan 님, 2023년 3월 9일
Dear Guest,Thank you for the pleasant comments of our hotel. We appreciate that you had a good stay with us and we hope that we will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2020년 2월에 6박 숙박함
답변 제공: Chan 님, 2022년 12월 1일
Dear Guest,Thank you for the great review our hotel. We are glad you had a good stay with us and we look forward to welcoming you back soon. We will definitely share your good words with the team and till then, we wish you a pleasant day ahead.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
쿠알라룸푸를 처음 방문하엿다면 이동에 조금 힘들거라 생각죕니다. 그러나 이가격대의 숙소로는 적당한것 같습니다.
2019년 12월에 2박 숙박함
답변 제공: Vicky 님, 2020년 2월 15일
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Viknesvary Vijay Front Office Manager

8/10 - 좋아요

EUISEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Marcom 님, 2019년 9월 19일
Thank you for rating us. We are glad to know that you have enjoyed your stay with us.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 7월에 6박 숙박함
답변 제공: Marcom 님, 2019년 7월 29일
Thank you for rating us 5 out of 5.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 4박 숙박함
답변 제공: Marcom 님, 2019년 1월 9일
thank you for rating us 5.

8/10 - 좋아요

향안 님, 대한민국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
교통편리하고 깨끗한 호텔
평범하나 깨끗한 시설, 조식, 이쁜수영장등... 편리한 Lrt, 역과 버스.. 친절한 직원들.. 그러나 대로변의 차소리, 취객들의 고성.. 방음이 덜되 많이 힘들었음...
2018년 10월에 3박 숙박함
답변 제공: Marcom 님, 2018년 10월 25일
Thank you for your feedback. We will look into sound proofing the windows at our next renovation.

4/10 - 별로예요

YEONHO 님, 서울

공항에서 호텔까지의 이동이 용이하지않고 호텔의 직원은 친절하나 호텔이 오래되어서 그런지 깨끗해 보이지는 않다..가장 가까운 역은 도보로 15분 정도의 위치해있고 가격대가 $55정도면 딱 적당한 호텔
2018년 7월에 3박 숙박함
답변 제공: Marcom 님, 2018년 8월 17일
Thank you for your feedback.

10/10 - 훌륭해요

SEOB

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
태국대사관까지 걸어서 3분
태국대사관까지 걸어서 3분남짓. 바로앞에 편의점 도미노피자,길건서 마트도 있어서 이용하면서 나쁘지 않았음
답변 제공: Marcom 님, 2018년 4월 26일
Thanks for your review.

6/10 - 괜찮아요

Minjeong

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
사일 청소가 엉망임
장점. 수영장 좋음. 침구류가 안락함. 호텔 맞은편에 도미노피자 좋고. 마트 길건너라 편함. 단점. 룸청소가 안됨. 애머너티도 제대로 안갖춰짐. 조식이 사일동안 안바뀜. 진짜 별로임. 나가서 사먹는게 돈아깝지않음. 웃는직원이 한명도 없음. 불친절. 암팡파크역서 걸어서 15분은 걸어야함.
답변 제공: Marcom 님, 2018년 7월 21일
Sorry that you had a lees than perfect experience, we hope to improve in future.

10/10 - 훌륭해요

Youngrok

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very well located hotel with nice environment
This hotel has very confortable bed with wonderful 5-star blanket and pillow so you will have very good sleep but please make sure it is a cozy hotel.
2017년 11월에 4박 숙박함
답변 제공: Marcom 님, 2018년 4월 13일
Glad that you enjoyed your stay with us.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함
답변 제공: Marcom 님, 2018년 4월 13일
Thanks for rating us.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
새로 단장해 오픈해서 매우 깨끗한 호텔
중심가 트윈빌딩에서 멀지 않으나 교통편이 별로없음. 전철역은 걷기엔 너무 멀고...그이외 모든것이 가성비 대비 아주 만족스러움. 특히 모든 종업원이 친절하고 조식도 훌륭함
답변 제공: Marcom 님, 2018년 4월 13일
Thanks for your compliments.

10/10 - 훌륭해요

Yoshiro

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
reasonable price and cleaned room
2024년 3월에 5박 숙박함
답변 제공: Emma Razali 님, 2024년 4월 5일
Dear Yoshiro-san,Thank you for your feedback! We're glad to hear that you found our prices reasonable and that your room was cleaned to your satisfaction. Providing value for money and maintaining cleanliness are priorities for us, and we're delighted that we met your expectations in these areas. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please let us know. We look forward to welcoming you back for another pleasant stay!Warmest regards,Emma RazaliAssistant Residence Manager

6/10 - 괜찮아요

Khalid

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Mr. SUZAN is a great and nice worker ..his work is so proficient .
2024년 3월에 1박 숙박함
답변 제공: Emma Razali 님, 2024년 3월 21일
Dear Mr Khalid,Thank you for your feedback about our team member! We're thrilled to hear that he provided you with excellent service and demonstrated proficiency in his work. We will make sure to pass on your kind words to him. If there's anything else we can do to enhance your experience, please let us know. We look forward to welcoming you back soon!Warmest regards,Emma RazaliAssistant Residence Manager

8/10 - 좋아요

Fuminori 님, kashiwazaki city

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ツインタワーから近いし、センターに近いホテルだけど、他のホテルより割安。ツアーや買物にお金を使いたいけど、センターから遠くないホテルをさがしてホテル代を抑えたい人にはオススメのホテル。
2024년 3월에 5박 숙박함
답변 제공: Emma Razali 님, 2024년 3월 21일
Dear Fuminori-san,Thank you for your feedback! We are delighted to hear that you found our hotel conveniently located near the Twin Towers and the city center, while also being more affordable compared to other options. We strive to offer a budget-friendly choice for guests who want to save on accommodation costs and allocate their budget towards tours and shopping experiences. We appreciate your recommendation and look forward to welcoming you back on your next visit!Warmest regards,Emma RazaliAssistant Residence Manager

6/10 - 괜찮아요

Ricardo de

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The rooms had multiple issues none are super bad but I would expect more from a 4 star hotel. What I didn't like: - Broken window pain; - Shower doesn't drain properly; - Room was dusty and some places were not properly wiped; - Toilette (side) lever was broken; - No hand soap when I went to the room; - Soap dispenser in shower was broken: - AC took very long to cool room and was noisy even when turned off; What I liked: - Breakfast was amazing; - Staff were incredible and always tried to assist in all of above issues including changing my room; - Nice pool and pool facilities that wasn't crowded at all; - About 10 to 15 min to the canter of the city (by taxi/car) - Some restaurants and super markets close by; - Fresh drinking tap water faucet; - WC seemed clean;
2024년 2월에 12박 숙박함
답변 제공: Emma Razali 님, 2024년 3월 21일
Dear Ricardo de,Thank you for sharing your feedback with us. We appreciate your honesty and apologize for the issues you experienced during your stay. We take your comments seriously and will address them with our team to ensure improvements are made.On a positive note, we're glad to hear that you enjoyed our breakfast, found our staff helpful and accommodating, and liked our pool facilities. We also appreciate your comments about our convenient location, nearby amenities, and the cleanliness of our water facilities.Your feedback is invaluable to us as we continuously strive to provide a better experience for our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations. If there's anything else we can do to assist you, please let us know.Warmest regards,Emma RazaliAssistant Residence Manager

10/10 - 훌륭해요

Song Heng

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall is good except that the lift only allows access from basement carpark to lobby but not vice versa, i.e. need to take the stairs from lobby to basement carpark.
2024년 2월에 2박 숙박함
답변 제공: Emma Razali 님, 2024년 3월 21일
Dear Song Heng,Thank you for your feedback! We appreciate your positive overall experience with us. We apologize for any inconvenience caused by the lift only allowing access from the basement carpark to the lobby. We will take your feedback into consideration as we strive to improve our services and facilities for our guests. Your satisfaction is important to us, and we look forward to welcoming you back for a more seamless experience in the future.Warmest regards,Emma RazaliAssistant Residence Manager

10/10 - 훌륭해요

Muluken

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a bit far from the city unless it’s nice hotel…there breakfast is so good
2024년 2월에 3박 숙박함
답변 제공: Emma Razali 님, 2024년 3월 21일
Dear Muluken,Thank you for your feedback. We're glad to hear that you enjoyed our delicious breakfast. Regarding the distance from the city, we understand that it may be a concern for some guests. We strive to offer a comfortable and enjoyable stay despite the distance, and we appreciate your understanding. If there's anything else we can do to enhance your experience or if you have any suggestions, please let us know. We value your feedback and look forward to welcoming you back in the future.Warmest regards,Emma RazaliAssistant Residence Manager

8/10 - 좋아요

Taoufik 님, Saint Denis

좋아요: 청결 상태, 직원 및 서비스
Satisfaisant dans l'ensemble. 2 points négatifs néanmoins: 1- Loin du centre ville et le cout de déplacement est assez couteux 2- Pas de lieux ni a la reception ni ailleurs pour recevoir des invites ou tenir des reunions, reception ouverte sur l'exterieur et aucun endroit pour se poser
2024년 2월에 5박 숙박함
답변 제공: Emma Razali 님, 2024년 3월 21일
Dear Mr Taoufik,Thank you for your feedback. We are pleased to hear that you had an overall satisfactory experience. We understand your concerns about the distance from the city center and the cost of transportation. We will take this into consideration as we strive to improve our guests' experience.Regarding your second point about the lack of spaces to host guests or hold meetings, we apologize for any inconvenience this may have caused. We will look into creating suitable areas for receptions, meetings, or gatherings in the future.Your feedback is valuable to us as we continuously work to enhance our services and facilities. If there's anything else we can do to improve your experience or if you have any further suggestions, please feel free to let us know. We appreciate your input and hope to welcome you back for an even better stay next time.Warmest regards,Emma RazaliAssistant Residence Manager

10/10 - 훌륭해요

Kamil

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is ok.
2024년 2월에 5박 숙박함
답변 제공: Emma Razali 님, 2024년 3월 21일
Dear Mr Kamil,Thank you for your excellent rating! We are thrilled to hear that you had a fantastic experience with us. Your satisfaction is our priority, and we're glad that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future. If there's anything specific you enjoyed about your stay or if there's anything we can do to make your next visit even better, please let us know. We're here to ensure you have a memorable and enjoyable experience every time you stay with us!Warmest regards,Emma RazaliAssistant Residence Manager

6/10 - 괜찮아요

Vandna

2024년 1월에 12박 숙박함
답변 제공: Emma Razali 님, 2024년 3월 21일
Dear Vandna,Thank you for your rating and feedback. We appreciate your honest evaluation of your experience with us. Your feedback is valuable as it helps us identify areas for improvement. If there are specific aspects of your stay that you feel could be enhanced or if there's anything we can do to make your next visit more enjoyable, please let us know. We are committed to providing our guests with the best possible experience and look forward to the opportunity to exceed your expectations in the future.Warmest regards,Emma RazaliAssistant Residence Manager

6/10 - 괜찮아요

Sau Ying

2024년 1월에 6박 숙박함
답변 제공: Emma Razali 님, 2024년 3월 21일
Dear Sau Ying,Thank you for your rating and feedback. We appreciate your honesty and value your input as it helps us identify areas for improvement. We apologize if your experience did not meet your expectations, and we would like to learn more about your concerns to address them accordingly. Please feel free to share any specific feedback or suggestions you have so that we can work towards making your next stay more enjoyable. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Warmest regards,Emma RazaliAssistant Residence Manager

6/10 - 괜찮아요

Kit Yee Jody

연인과의 여행
No regular check for amenities. No bath gel for 1st day and no toilet roll on 2nd day.
2024년 1월에 2박 숙박함
답변 제공: AF 님, 2024년 2월 3일
Dear Miss Jody, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We have taken note on your comments during your stay with us and rest assured that we have shared your feedback with the respective department for immediate improvement. We look forward to your future support and the opportunity to be of service to you. Sincerely, Oakwood Hotel & Residence Kuala Lumpur

8/10 - 좋아요

Fredrik Pettersen

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: AF 님, 2024년 2월 3일
Dear Mr. Pettersen, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur

10/10 - 훌륭해요

Leung 님, Poughkeepsie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Courtesy and helpful staffs
2024년 1월에 3박 숙박함
답변 제공: AF 님, 2024년 2월 3일
Dear Leung, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur

10/10 - 훌륭해요

Aburisheh

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel but need to be carful about cleening
The hotel in general is excellent. The breakfast is good. The swimming pool is good. The staff are excellent. There was a problem with the mattress covers. We found many stains on them, so we asked to change them. When they put the new washed covers on, there were also stains in them, indicating that the lawndry was not cleaning well. We found hair on the bathroom floor. We discovered that the room had not been cleaned. After the previous guest used it
2023년 11월에 4박 숙박함

8/10 - 좋아요

Ma Ambelle Ines

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Mohamed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Only real trouble was getting to the hotel. It’s near light rail station Dato Keramat but not obvious to figure out how to get to it. The bridge crossing the river from the station to the hotel street is hidden between a shantytown area on one side and behind a house on the other. You have to look for a dirt path in the grass on the house side when heading to the metro, and when exiting the station you have to turn directly left towards the river on the first turn into the shantytown area. Don’t do this at night though, walk from Ampang Park station instead. Otherwise the hotel itself is fantastic. Pool, large, clean, modern rooms, and all the amenities they come with (including drinking water from the tap). It really is an apartment. Not very many amenities nearby but there’s a grocery store 7 minutes away towards downtown.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We appreciated our stay. The staff were terrific, the breakfasts were excellent, the laundry facilities were new and the service from the front desk was terrific. Highly recommended.
2023년 9월에 14박 숙박함
답변 제공: Chan 님, 2023년 10월 12일
Dear Robert,Thank you for the great review our hotel. We are glad you had a good stay with us and we look forward to welcoming you back soon. We will share your good words with the team and till then, we wish you a pleasant day ahead.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

10/10 - 훌륭해요

monique

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property cleanliness , staff friendly ,transportation excellent, supermarket near, good stuff to buy, all kind restaurants around
2023년 10월에 1박 숙박함
답변 제공: Chan 님, 2023년 10월 12일
Dear Monique,Thank you for the great review our hotel. We are glad you had a good stay with us and we look forward to welcoming you back soon. We will share your good words with the team and till then, we wish you a pleasant day ahead.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

10/10 - 훌륭해요

monique

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Drinking water from the filter not from the tap, tolett has water jet to wash your but, safe deposit box, coffee and tea, iron, carpet along corredor clean, staff walk on with bare foot
2023년 10월에 2박 숙박함
답변 제공: Chan 님, 2023년 10월 12일
Dear Monique,Thank you for the pleasant comments of our hotel. We appreciate that you had a good stay with us and we hope that we will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

8/10 - 좋아요

SOON SIONG

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, the stay was good. However, the one aspect to be seriously improve is the breakfast buffer as compared to my other stays.
2023년 10월에 1박 숙박함
답변 제공: Chan 님, 2023년 10월 12일
Dear Soon Siong,Thank you for choosing to stay at Oakwood Hotel & Residence Kuala Lumpur. We appreciate you taking the time to share your feedback. We are pleased that our rooms are to your liking. We have taken note on your specific comment made pertaining to our breakfast and rest assured that we have shared your feedback with our Food & Beverage department for immediate improvement. At Oakwood Hotel & Residence Kuala Lumpur, we pride ourselves on delivering exceptional guest experiences and your insights help us continually improve. We hope to see you again at Oakwood Hotel & Residence Kuala Lumpur soon. Kind RegardsOakwood Hotel & Residence Kuala Lumpur

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a walkable distance to any tourists area. Overall, good service, fast check in, and very clean. Breakfast, really have to improve.
2023년 9월에 1박 숙박함
답변 제공: Chan 님, 2023년 9월 25일
Dear Guest,Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a given us a positive review for our rooms. Please be assured that your comments on our breakfast will be shared with the department concern as an avenue for improvements.We hope that Oakwood Hotel & Residence Kuala Lumpur will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon.Kind regards,Oakwood Hotel & Residence Kuala Lumpur

10/10 - 훌륭해요

Theng Yong

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
A clean, safe and private place. 7 minutes to KLCC. Good value.
2023년 8월에 4박 숙박함
답변 제공: Chan 님, 2023년 9월 25일
Dear Theng Yong,Thank you for the great review our hotel. We are glad you had a good stay with us and we look forward to welcoming you back soon. We will share your good words with the team and till then, we wish you a pleasant day ahead.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

10/10 - 훌륭해요

Pierre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tres bon rapport qualité prix
Vraiment très bon rapport qualité prix, les chambres sont grandes, personnel aux petits soins pour les clients. Peut être petit bémol sur le nettoyage des chambres qui reste approximatif sans être sale.
2023년 8월에 4박 숙박함
답변 제공: Chan 님, 2023년 9월 25일
Dear Pierre,Thank you for your comments regarding your recent stay with us. We are delighted that you enjoyed your stay and you found our location, property facilities to your liking. We look forward to your future support and the opportunity to be of service to you.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

6/10 - 괜찮아요

Ruward

2023년 8월에 2박 숙박함
답변 제공: Chan 님, 2023년 9월 25일
Dear Ruward,Thank you for the pleasant review of our hotel. We appreciate that you had a good stay with us and we hope that we will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

10/10 - 훌륭해요

SHUPENG

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Chan 님, 2023년 9월 25일
Dear SHUPENG,Thank you for the great review our hotel. We are glad you had a good stay with us and we look forward to welcoming you back soon. We will share your good words with the team and till then, we wish you a pleasant day ahead.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

8/10 - 좋아요

MIKHAIL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor breakfast
2023년 8월에 2박 숙박함
답변 제공: Chan 님, 2023년 9월 25일
Dear Mikhail ,Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a given us a positive review for our rooms. Please be assured that your comments on our breakfast will be shared with the department concern as an avenue for improvements.We hope that Oakwood Hotel & Residence Kuala Lumpur will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon.Kind regards,Oakwood Hotel & Residence Kuala Lumpur

6/10 - 괜찮아요

Niang Tawi Cing

2023년 8월에 4박 숙박함
답변 제공: Chan 님, 2023년 9월 25일
Dear Niang Tawi Cing,Thank you for the pleasant review of our hotel. We appreciate that you had a good stay with us and we hope that we will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

6/10 - 괜찮아요

SATOSHI

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
朝食が美味しかったです 少しKLより離れていますが静かで過ごしやすかったです 1人の受付の女性だけ無愛想でしたが 後は皆さんすごく気持ちのいい対応で過ごしやすかったです
2023년 7월에 4박 숙박함
답변 제공: Chan 님, 2023년 9월 25일
Dear Satoshi,Thank you for the pleasant review of our hotel. We appreciate that you had a good stay with us and we hope that we will be your preferred choice of accommodation in the future. We look forward to welcoming you back soon.Sincerely,Oakwood Hotel & Residence Kuala Lumpur

8/10 - 좋아요

MASAAKI

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Wifiが使えなかった。室内にUSBが無い=設備が古い。
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Shukor

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room was spacious but the fridge didn't work. We asked for a replacement. It came but the "new" fridge also didn't work. We informed front desk and they said it would be replaced, again. We returned to the room but the fridge - whether replaced or not - was still not working! We were put up on the 3rd floor, with a lawn facing, and somebody had thrown diapers from the top floor! Ridiculous...
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Syazana Arinatul Afiqah

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Haroon

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Faria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is amazing for short or long stays. We stayed with our kids and all had an amazing time. The only drawback is that its 10-15 minutes walk from the train station but you can always order a ride. They have great breakfast and pool at hotel
2023년 6월에 2박 숙박함
답변 제공: JD 님, 2023년 6월 11일
Dear Faria, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur

10/10 - 훌륭해요

Mats

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trevligt hotell.
Bra hotell med trevlig personal.
2023년 6월에 3박 숙박함
답변 제공: JD 님, 2023년 6월 11일
Dear Mats, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur

10/10 - 훌륭해요

Terence

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very big rooms! Pool is also very nice
2023년 4월에 1박 숙박함
답변 제공: JD 님, 2023년 6월 9일
Dear Terence, thank you for providing feedback about your stay at Oakwood Hotel & Residence Kuala Lumpur. We are thrilled that you enjoyed the experience and that you found our location, property facilities to your liking. We will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Oakwood Hotel & Residence Kuala Lumpur soon. Kind Regards, Oakwood Hotels & Residence Kuala Lumpur