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필리아 마인스 비치 리조트 여행 후기

3.5 out of 5
필리아 마인스 비치 리조트
Jalan Dulang, Mines Resort City, Seri Kembangan, Selangor

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 59개 이용 후기 중 14개" "
평점 8 - 좋아요. 59개 이용 후기 중 24개" "
평점 6 - 괜찮아요. 59개 이용 후기 중 17개" "
평점 4 - 별로예요. 59개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 59개 이용 후기 중 2개" "

7.6/10

청결 상태

7.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

NAS 님, KL

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious room & value for money. Definitely will repeat.
2020년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 1박 숙박함

8/10 - 좋아요

MUHAMMAD SYAIRAZI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 1박 숙박함

2/10 - 너무 별로예요

Xian Wei

2020년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1.Breakfast~not nice 2.Swimming pool~terrible
2019년 12월에 1박 숙박함

8/10 - 좋아요

Siew Hoong

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
nice place but staff service need to improve. very disappointed on them service. five star place burget hotel service.
2019년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
Memories
It a not so good experience that I had no aircon for two nights out of the three nights stay. I had to inform them twice before they willing to service the aircon. This is the first time I experienced after so many travel and stay in hotels book thru hotel.com. Overall the surroundings is good with a shopping mall beside with many great foods and shops. The lake beside is great for a evening walk with family or friends. Convenient to travel around too.
2019년 7월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 1박 숙박함
답변 제공: Jee Hen 님, 2019년 4월 18일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2018년 12월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2018년 12월에 1박 숙박함
답변 제공: Jee Hen 님, 2018년 12월 21일
Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback. Your feedback is important to us, and will certainly be addressing this issue with our team meeting.

8/10 - 좋아요

Safie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Below average breakfast
Room was spacious and clean, although the bedding was quite old. Breakfast was so so.
2018년 12월에 1박 숙박함
답변 제공: JeeHen 님, 2018년 12월 21일
Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback. Your feedback is important to us, and will certainly be addressing this issue with our team meeting.

8/10 - 좋아요

zainiah

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Proses check in yang lambat dan tidak memuaskan.
2018년 10월에 1박 숙박함
답변 제공: JeeHen 님, 2018년 11월 9일
Dear Zainiah, Warm greeting s from Philea Mines Beach Resort. Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback. My apologies for your experience. Your feedback is important to us, and will certainly be addressing this issue with our team meeting.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함
답변 제공: Jee Hen 님, 2018년 10월 30일
Warm greeting s from Philea Mines Beach Resort. Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback. We look forward to welcoming you back in the near future.

8/10 - 좋아요

Jaing 님, Kuala Lumpur

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
De-stressing at a beach in the city
Had a quiet and private time. Breakfast is enjoyable. Staff here very smiley, friendly and humble in servicing.TQ.
2018년 9월에 1박 숙박함
답변 제공: Jee Hen 님, 2018년 10월 2일
Dear Jaing, Warm greeting s from Philea Mines Beach Resort. Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback from Expedia.Com. We welcome all feedback as it helps us to maintain our standards and the experience you shared certainly matches our customer service culture that we aim for. I have taken note of your positive comments and will certainly share them in our team meetings. We look forward to welcoming you back in the near future.

8/10 - 좋아요

Patsy 님, Malaysia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: Jee Hen 님, 2018년 9월 18일
Thank you for the voting! :-)

6/10 - 괜찮아요

John 님, Australia

별로예요: 직원 및 서비스
Chose this hotel for the Wellness Center, Staff could NOT tell us where it was. Staff NOT friendly , need trained staff that know area. Breakfast staff helpful and good service.
2018년 8월에 3박 숙박함
답변 제공: Jee Hen 님, 2018년 8월 28일
Dear Mr John, Warm greeting s from Philea Mines Beach Resort. Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback. My apologies for your experience. Your feedback is important to us, and will certainly be addressing this issue with our team meeting.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Jee Hen 님, 2018년 8월 28일
First of all may I thank you for choosing to stay with us recently here at Philea Mines Beach Resort and for sharing your experiences. I was delighted to read that you had enjoyed our hotel. It is with thanks that I reply as my team and I are grateful for your kind words and this may be helpful to future guests. I look forward to the next pleasant opportunity of welcoming you back soon.

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
一般房間很小，但整體有特色，如果是特別的套房應該會很棒
2018년 7월에 1박 숙박함
답변 제공: Jee Hen 님, 2018년 9월 20일
谢谢您的评论！

4/10 - 별로예요

Eethy 님, Kuala Lumpur

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel staff are friendly However the hotel itself is overrated with outdated facilities and spoilt switch in the room I’m forced to stay due to it’s near to my event venue
2018년 8월에 1박 숙박함
답변 제공: Jee Hen 님, 2018년 8월 28일
Dear Eethy, Warm greeting s from Philea Mines Beach Resort. Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback. My apologies for your experience. Your feedback is important to us, and will certainly be addressing this issue with our team meeting.

6/10 - 괜찮아요

실제 이용하신 고객

Satisfactory Stay
We stayed at Philea Mines as it was the closest hotel to MIECC as we were attending a meeting there. The hotel is clean and quiet and spacious. The buffet breakfast was better than before. Also, there is a shopping centre conveniently located nearby.
2018년 7월에 3박 숙박함
답변 제공: Jee Hen 님, 2018년 8월 28일
First of all may I thank you for choosing to stay with us recently here at Philea Mines Beach Resort and for sharing your experiences. I was delighted to read that you had enjoyed our hotel. It is with thanks that I reply as my team and I are grateful for your kind words and this may be helpful to future guests. I look forward to the next pleasant opportunity of welcoming you back soon.

6/10 - 괜찮아요

Arzuan

좋아요: 청결 상태, 객실의 편안함
Toilet could not flush , and maintenance had to attend to it twice before it could work proporly. Other than that overall stay was OK.
2018년 7월에 1박 숙박함
답변 제공: Jee Hen 님, 2018년 8월 28일
Dear Arzuan, Warm greeting s from Philea Mines Beach Resort. Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback. My apologies for your experience. Your feedback is important to us, and will certainly be addressing this issue with our team meeting.

10/10 - 훌륭해요

Shin 님, KL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel has relaxing atmosphere, nice cruise facilities and good scenery.
2018년 7월에 1박 숙박함
답변 제공: Jee Hen 님, 2018년 7월 30일
We appreciate your review and are glad to hear that you had a great stay with your family. Your feedback is important to us and so also much appreciated. Thanks for choosing our resort and we look forward to your next visit.

2/10 - 너무 별로예요

Chris 님, Thailand

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No running water
I am a frequent traveller around Malay & this hotel was one of the worst I have ever stayed in. We were being collected from the hotel at 7:30 so up at 6:00, NO running water, so its off to reception to complain & request a room change, No change wait. OK so we go for breakfast. Not open, opened late at 6:40. OK back to room for a coffee, the kettle doesn't work...... Back to breakfast, to add insult to injury...the coffee the staff had brewed was like piss. Worst of the worst.Our meeting had to be re-scheduled while we were waiting for repairs. NEVER AGAIN
2018년 6월에 1박 숙박함
답변 제공: Jee Hen 님, 2018년 7월 19일
Dear Chris, Thank you for taking the time to share this review with us. We are very sorry to learn this disappointing experience during your stay. Please be assured that your feedback has been shared with the team for further improvement. We will definitely be looking into the areas you have mentioned in order to address all issues.

6/10 - 괜찮아요

Jennifer

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Our first and last stay in the hotel
We stayed for 1 night superior room lake view... Overall, nothing to shout about. Service was not up our expectation.. The concierge did not even bother to open the car door when we arrived at the hotel lobby. He merely stared at us! Good service eh?! The breakfast buffet had such a limited selection of food as compared to other 4 star rated hotels we have been to. Except for the lake view and the strategic location near The Mines Shopping Mall, will never recommend it to others.
2018년 6월에 1박 숙박함
답변 제공: Jee Hen 님, 2018년 7월 19일
Dear Ms Jennifer, Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback. My apologies for your experience. Your feedback is important to us, and will certainly be addressing this issue with our team meeting.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2018년 6월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and relaxed place
Hotel was nice and comfortable. Quiet environment. Good for family and the mall was walking distance
2018년 4월에 2박 숙박함
답변 제공: JeeHen 님, 2018년 6월 20일
First of all may I thank you for choosing to stay with us recently here at Philea Mines Beach Resort and for sharing your experiences. I was delighted to read that you had enjoyed our hotel. It is with thanks that I reply as my team and I are grateful for your kind words and this may be helpful to future guests. I look forward to the next pleasant opportunity of welcoming you back soon.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Located close to Expo Center
Philes Mines Beach Resort is conveniently located close to the MIECC, hence perfect for anyone attending an event there. However their reception staff are rude and abrupt. The room we stayed in was booked for 3 people, however they asked for more money for an extra bed, despite the fact that we had already paid for 3 people. They had reasonable breakfast at the cafe, however we had to wait for almost 1.5 hours for our dinner, after waiting for about 30mins to order it in the first place. They call this place a resort, however their services don’t match up to even a 3 star hotel! Quite disappointing. The only great thing was it’s convenient proximity to the expo centre.
2018년 4월에 3박 숙박함
답변 제공: Jee Hen 님, 2018년 4월 23일
Warm greeting s from Philea Mines Beach Resort. Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback. My apologies for your experience. Your feedback is important to us, and will certainly be addressing this issue with our team meeting.

6/10 - 괜찮아요

amardeep 님, melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
I stayed there for 2 days , room was good, the only thing which I found was not good or even satisfactory was in room menu even the restaurant haven’t got much options. Specially if you go around 9pm you will be waiting around 20-30 mnts for food, except one restaurant in lobby none other are open.
2018년 4월에 3박 숙박함
답변 제공: Jee Hen 님, 2018년 4월 23일
Warm greeting s from Philea Mines Beach Resort. Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback. My apologies for your experience. Your feedback is important to us, and will certainly be addressing this issue with our team meeting.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything in this hotel is up to the standard except the taste of breakfast(no proper cooking quality control). The breakfast could be improved.
답변 제공: Jee Hen 님, 2018년 4월 23일
Warm greeting s from Philea Mines Beach Resort. Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback from Expedia.Com. We welcome all feedback as it helps us to maintain our standards and the experience you shared certainly matches our customer service culture that we aim for. I have taken note of your positive comments and will certainly share them in our team meetings. We look forward to welcoming you back in the near future.

6/10 - 괜찮아요

MARK

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Cheap and good but old!
Very reasonable price but place is old. House keeping is so eager to make my room at 8am! I have not even left the room. But they were nice to extend my late check out to 2pm even though I left at 11:30am. Location of lobby is a little difficult for cab drivers to locate.
답변 제공: Jee Hen 님, 2018년 4월 23일
Warm greeting s from Philea Mines Beach Resort. Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback from Expedia.Com. We welcome all feedback as it helps us to maintain our standards and the experience you shared certainly matches our customer service culture that we aim for. I have taken note of your positive comments and will certainly share them in our team meetings. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to the beach
It’s a great and nice hotel but the only thing that i kinda disappointed is about check out time.. why must 11am? Then the check in time like 3pm late then why check out time before 12? Should be check out early n check in time also early.. I wouldn’t mind if check in 4pm then check out 2pm.. i think la but others i don’t know. Tq
2018년 3월에 1박 숙박함
답변 제공: Jee Hen 님, 2018년 7월 1일
Warm greeting s from Philea Mines Beach Resort. Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback. Your feedback is important to us, and will certainly be addressing this issue with our team meeting.

8/10 - 좋아요

Rajasegaran

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

Can consider this hotel if you are planning to look for the hotel in around seri kembangan
2018년 3월에 1박 숙박함
답변 제공: Jee Hen 님, 2018년 4월 23일
Warm greeting s from Philea Mines Beach Resort. Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback from Expedia.Com. We welcome all feedback as it helps us to maintain our standards and the experience you shared certainly matches our customer service culture that we aim for. I have taken note of your positive comments and will certainly share them in our team meetings. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice, clean, old but good Maintainance, my wife, and daughter enjoys.
2018년 2월에 1박 숙박함
답변 제공: Jee Hen 님, 2018년 3월 29일
Warm greeting s from Philea Mines Beach Resort. Thank you very much for choosing our Hotel for your stay and for taking the time to write a feedback. My apologies for your experience. Your feedback is important to us, and will certainly be addressing this issue with our team meeting.

10/10 - 훌륭해요

shah 님, singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
rest n relaxation
..the hotel is awesome shopping centre n dining nearby n the staff are very ..friendly. good for relaxation n e view.
2017년 12월에 2박 숙박함

10/10 - 훌륭해요

Zhi Ling

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
overall is good experience
room is clean and comfort. good hotel view. breakfast variety is limited, can be further improve
2017년 12월에 1박 숙박함

6/10 - 괜찮아요

Muhammad

별로예요: 청결 상태, 직원 및 서비스
The hotel is old.
2017년 9월에 1박 숙박함

8/10 - 좋아요

Benny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall was good.
2017년 6월에 1박 숙박함

8/10 - 좋아요

Leonard

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Gym needs upgrading. Very basic. Breakfast was very basic. Occupancy is low probably due to fasting month.
2017년 5월에 2박 숙박함

6/10 - 괜찮아요

jason 님, lai

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Toilet now not fictional after call repair still the same , extend stay cannot need

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Room needs to be checked and repaired.
Toilet and shower switch all can't work well, need to be fixed before rent out the room. At least three time rang the receiption to get someone picked up the phone.

6/10 - 괜찮아요

annie 님, dallas, texas

좋아요: 직원 및 서비스
별로예요: 청결 상태
Average hotel
I asked to change the room when I got there. The view was facing a very dirty river with trash. The hotel staff was very accommodating and fast. They gave me a nicer room with a pool view. The 3rd day of my stay, my bed sheet was making me very itchy. I called house keeping and they changed the bed sheets for me, they told me they ran out of clean pillow cases and duvet covers. overall the staff was very nice and accommodating. They should do something about the dirty river across.

8/10 - 좋아요

Chan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay
Nice and quiet hotel away from the city,good relaxing,shopping mall just close by,overall is ok

10/10 - 훌륭해요

cheong 님, singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal hotel for family
Helpful and attentive staff Relaxing environment for retreat Sumptuous spread of breakfast

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
HOTEL NEAR A LAKE
The ambiance of the hotel was great being near a lake. It was peaceful and the scenery very peaceful. Was here attending a seminar at the exhibition hall, so it was very convenient.