Dear Kaipui, Greetings from Silka Maytower Kuala Lumpur! Thank you for sharing your feedback and we are sorry for any inconvenience during your stay with us. Regards, The Management

Dear Thomas, Greetings from Silka Maytower Kuala Lumpur, Thank you for sharing your feedback regarding your recent visit to the hotel. We are glad that you find our staff are good, understanding and helpful. We hope to be able to welcome you back soon. Regards, The Management

Dear HYGINUS, Greetings from Silka Maytower Kuala Lumpur! Thank you for taking the time to share your feedback on your recent visit to the hotel. We are very much appreciate all the feedback received and will ensure this will be taken care off. Thank you for choosing Silka Maytower Kuala Lumpur and we hope to see you again. Regards, The Management

Dear Nori, Warmest greetings from Silka Maytower Kuala Lumpur. Thank you for your comments and reviews. Indeed, our location is part of our main attraction here, as well as our services and associates. We truly appreciate your support and we hope to welcome you again soon. Best regards, The Management

Dear pascal, Warmest greetings from Silka Maytower Kuala Lumpur. Thank you for the kind and generous with the positive comments, positive reviews like yours are what keeps everyone in the team going! Truly appreciate your support and look forward to having you back with us on your next trip. Best regards, The Management

Dear pascal, Warmest greetings from Silka Maytower Kuala Lumpur. Thank you for taking the time to write us a review. We are pleased that you had an enjoyable stay with us. We pledge to provide the finest service and facilities for our valued guests and we are glad that you have good comments on our hospitalities and facilities. Therefore, comments like yours will definitely motivate us to further strive for excellence. We certainly look forward to your next visit. Best regards, The Management

Dear Spencer, Warmest greetings from Silka Maytower Kuala Lumpur. Thank you for the great rating. We certainly look forward to your next visit. Best regards, The Management

Dear Nurul abidah, Warmest greetings from Silka Maytower Kuala Lumpur. Thank you for choosing to stay with us during your recent trip to the city. We write to let you know that we greatly appreciate your positive comments on the hotel’s hospitality level. Your feedback is an encouraging factor that will drive us further to continue working towards a higher and impeccable standard. We really appreciate your support and we look forward to having you back here soon. Best regards, The Management

Dear Guest, Warmest greetings from Silka Maytower Kuala Lumpur. Thank you for the five-star ratings and review. We certainly look forward to your next visit. Best regards, The Management

Dear Guest, We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We apologize for the shortcomings you experienced and we're currently taking steps to upgrade our facilities. Regards, The Management

Dear Guest, Greetings from Silka Maytower Kuala Lumpur. Thank you for your feedback regarding your stay with us. We hope to welcome you again in the near future. Regards, The Management

Dear John, We are sorry to read that your stay had not been up to expectations. We are open to receiving feedback highlighting specific areas that need immediate attention, such as room condition and facilities. Reviews like yours will definitely help us improve for a better guest experience in the future. Your feedback matters to us, and we've taken necessary action to ensure a better guest experience in the future. We're truly sorry for the inconvenience caused and we hope that you will give us another opportunity to look after you in the near future. Regards, The Management

Dear tsz him, Greetings from Silka Maytower Kuala Lumpur. Thank you for rating our hotel and sharing your feedback. We have taken note of how we can further improve to better serve our guests moving forward, and will work on delivering a better guest experience in future. We do hope you will give us a chance to welcome you again. Regards, The Management

Dear Valued Guest, Greetings from Silka Maytower Kuala Lumpur. Thank you for your feedback and ratings. Hope to welcome you again in the near future. Regards, The Management

Dear Valued Guest, Thank you for recently choosing to stay with us and for taking the time to share your feedback. We’re very sorry to read that you had such a disappointing stay with us. We greatly appreciate you taking the time to share your feedback with us as it is only through valuable guest's concerns such as yourself that we are able to continually monitor and enhance our level of guest service. We apologise for the inconvenience caused and we hope that you will give us another opportunity to look after you in the near future. Regards, The Management

Dear Stephannie, Warmest greetings from Silka Maytower Kuala Lumpur. Thank you so much for the outstanding review on Hotels.com and Expedia. We are thrilled to know that you had a great experience with us and we would be more than happy to extend the same quality service to you at any given opportunity. We’ve shared your compliments to our associates for each department head's so that it can be communicated to everyone. It will be a great encouragement for them to continue giving their best in ensuring the pleasure and well-being of our guest always remains the number one priority. At the same time, we appreciate all the pointers suggested for improvement, rest assured we have taken note of them and will include them in our future planning and betterment of the hotel. Best regards, The Management

Dear MORZIAH, Greetings from Silka Maytower Kuala Lumpur. Thank you for your feedback regarding your stay with us. We look forward to serving you again soon. Regards, The Management

Dear OTC, Greetings from Silka Maytower Kuala Lumpur. Thank you for taking the time to tell us about your experience with us. We're truly sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your stay experience really alarming, thus making us more wary and attentive to our guest's needs. The issues regarding stained towels, it has been conveyed to the Executive Housekeeper for further action. We're truly sorry for the inconvenience caused and we hope that you will give us another opportunity to look after you in the near future. Regards, The Management

Dear Emma Toft, Thank you for taking the time to tell us about your experience at Silka Maytower. We're truly sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We had taken all your comments seriously and reviewed them with our team. Preventive actions have been taken immediately and sincere apologies for the lack of attentiveness and promptness of the service. The managers of other department also have been alerted on your experience and will repeat training sessions for all personnel again. Again we apologise for the inconvenience caused and we hope that you will give us another opportunity to look after you in the near future. Regards, The Management

Dear Valued Guest, Warmest greetings from Silka Maytower Kuala Lumpur. We very much appreciate your comments regarding your recent stay with us. Thank you for your generous review and ratings especially on our hospitality. On the other note, we've relayed your constructive comments to the Housekeeping team for their further action. Thank you again for your great feedback and we look forward to welcome you back at Silka Maytower Kuala Lumpur. Best regards, The Management

Dear Valued Guest, Greetings from Silka Maytower Kuala Lumpur. Thank you for your feedback regarding your stay with us. We hope to welcome you again in the near future. Regards, The Management

Dear Valued Guest, Thank you for recently choosing to stay with us and for taking the time to share your feedback. We’re very sorry to read that you had such a disappointing stay with us. We greatly appreciate you taking the time to share your feedback with us as it is only through valuable guest's concerns such as yourself that we are able to continually monitor and enhance our level of guest service. We assure you that the Operation team has been informed and actions have been taken to ensure that it does not happen again. Again we apologise for the inconvenience caused and we hope that you will give us another opportunity to look after you in the near future. Regards, The Management

Dear william, Greetings from Silka Maytower Kuala Lumpur. Thank you for your feedback with us about your stay. We truly appreciate your support and we hope to welcome you again soon. Regards, The Management

Dear ABDULHADI, Thank you for rating our hotel and sharing your feedback. As for your comment on the slow lifts, it happened during the high occupancy and we're working closely with the service provider to enhance the movement during those period. We apologise for the inconvenience caused and we hope that you will give us another opportunity to look after you in the near future. Regards, The Management

Dear Valued Guest, Warmest greetings from Silka Maytower Kuala Lumpur. Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. Best regards, The Management

Dear Katia, Greetings from Silka Maytower Kuala Lumpur. Thank you so much for your generous review and we are humbled by your tribute to the service and location! Also your kind words keep everyone in the team going and we will work harder for a better guest experience in the future. We really appreciate your support and we look forward to having you back here soon. Regards, The Management

Dear maryline, Greetings from Silka Maytower Kuala Lumpur. Thank you for your positive review. We appreciate very much your wonderful feedback. We are pleased to hear that you had an enjoyable stay with us. We have also noted your feedback on the other issues and will address them to ensure they will not happen again. Thank you for your patronage and we certainly look forward to welcoming you back again soon. Regards, The Management

Dear Mohammad Sharkawi, Greetings from Silka Maytower Kuala Lumpur. Thank you for your feedback on your stay experience with us. Appreciate your support and hope to welcome you again in the near future. Regards, The Management

Dear Hanne, Greetings from Silka Maytower Kuala Lumpur. We very much appreciate your reviews regarding your recent stay with us. We look forward to welcome you back at Silka Maytower Kuala Lumpur. Regards, The Management