So many things not up to standard ; old bed linen and towels , no kitchen equipment , air conditioner struggled to cool room , fridge barely cooled contents , had to wait 24 hours for technician to fix tv reception [ not able to get anything in English except sport] , reception unwilling to accommodate even simple requests ,spa service not available , was told we could not go to our room up on the hill as the drive up there was too dangerous in the rain......WAY too expensive for what it provided .