Dear Wan We take note of your comment. However we do not know where we failed your expectation as you did not address anything to us whilst your stay at Samsuria or in your comments. We assume that you may have expected us to be a Hotel based on your comment, but we are only operating as Holiday apartments and having the facilities that are available within the property. However, we apologise if there were any shortfalls on our side. Thank you

Dear Mr Tan, Many thanks for having stayed at Samsuria and for your very kind review. We hope to be able to welcome you again in the future. Warm regards.

Many thanks for having stayed at Samsuria. We hope to be able to welcome you again in the future. Warm regards.

Dear Afizan, Many thanks for having stayed at Samsuria and for your review. We do apologise that our reception closes at 11pm but we have security guards on duty which can assist on urgent matters. We hope to be able to welcome you again in the future. Warm regards.

Dear Sir, Many thanks for having stayed at Samsuria. We do actually have a manager-in-charge. Front Office would have been able to call him for you if you had enquired. In anycase, we do apologise if there was any shortcomings that you encountered during your stay with us.

Dear Mr Ahmad Many thanks for staying at Samsuria Beach Resort & Residence and for your very kind rating. Look forward to be able to welcome you again.

Hi Jamie. Many thanks for staying at Samsuria Beach Resort and Residence and for your kind review. We do appreciate your comments on the apartment, spacious, clean and full kitchen. However we do apologise for the inconvenience caused by some of the amenities not operating. We do have a Club Lounge that serves food to in-house guest and provides room service.

Dear Camy, Thank you very much for having stayed at Samsuria Beach Resort and for your kind review. We do look forward to welcoming you again in the future. Warm regards

Dear Sir, Thank you so much for staying at Samsuria and for your very kind review. We do look forward to welcoming you again soon in the near future. Warm regards

Dear Guest Thank you very much for your kind review and very happy to note that you enjoyed your stay at Samsuria. We do look forward to be able to welcome you back again in the near future. Warm regards

Dear Ash, thank you very much for staying at Samsuria Beach Resort and your feedback. Our beach is normally clean but we do get seasonal sandflies. We do apologise and hope to be able to welcome you again soon. Warm regards

Dear Ieja, Thank you very much for your kind comments and I do hope you we will be able to welcome you back again soon.

Dear Eric Thank you for having stayed at Samsuria and your review. We are very sorry regarding your experience but would like to make a mention here that the bites you talked about would actually be from sandflies on the beach. This problem is seasonal and we have actually posted warnings to our guests to ensure you protect yourself with insect repellents when out on the beach. Nevertheless, we do hope you have recovered and wishing you the best. Warm regards

Dear Juan Thank you very much for having stayed with us and for your kind review and comments. Hope to be able to welcome you back again to Samsuria.

Thank you very much for staying with Samsuria and for your kind review. We look forward to being able to welcome you again soon

Thank you very much for staying with Samsuria and for your kind review. We are very glad that you enjoyed your stay and we do hope to be able to welcome you back again soon

Thank you very much for your kind review and we hope to be able to welcome you again in the future.

Thank you so much for staying at Samsuria and for your kind review. We look forward to welcoming you again soon.