Bed linen was clean, however Doona was inadequately rated for winter which combined with the lack of heating it was freezing. Cutlery was dirty, main light fitting in fan not working, Air Conditioning did not work (controller was defective, fan would switch on with difficulty but no heating). Photograph does not represent the room offered. In summary room requires maintenance to lighting and air-conditioning, cutlery dirty&unhygienic, doona and heating inadequate for winter occupancy.