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인 & 고 쿠웨이트 플라자 호텔 여행 후기

4 out of 5
인 & 고 쿠웨이트 플라자 호텔
Safat, Fahad Al Salem Street, PO 4450, Kuwait City

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 42개 이용 후기 중 12개" "
평점 8 - 좋아요. 42개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 42개 이용 후기 중 6개" "
평점 4 - 별로예요. 42개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 42개 이용 후기 중 2개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

7.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

taiwon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치,친절 우수

8/10 - 좋아요

James

2024년 3월에 2박 숙박함

4/10 - 별로예요

Michael 님, Lexington

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was central
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Christopher L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff have been excellent and easy to contact through what’s app. I was able to arrange airport pickup easily and very affordable. Even though our late night flight was late the driver waited for us and was easy to find, had a sign with our names right as we excited. Staff very friendly and helpful once in the hotel as well.
2023년 10월에 1박 숙박함
답변 제공: inn and go Kuwait plaza Hotel 님, 2023년 11월 2일
Dear Honored Guests: Thank you for leaving such a nice review. We are glad that you have enjoyed your stay, and our dedicated staff will be pleased to learn of your high praise. Next time you or your friends want to visit us,Best regardsNirmal Sidharthan,E-Commerce In-Charge

2/10 - 너무 별로예요

Senthilkumar

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Nirmal Sidharthan 님, 2023년 5월 14일
Dear Honored Guests:Thank you for leaving such a nice review. We are glad that you have enjoyed your stay, and our dedicated staff will be pleased to learn of your high praise. Next time you or your friends want to visit usbest regardsNirmal SidharthanE-Commerce In-Charge

6/10 - 괜찮아요

Usama

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Good sized room but very old furniture. Needs upgrading
2023년 2월에 1박 숙박함
답변 제공: inn and go Kuwait plaza Hotel 님, 2023년 3월 6일
Dear Usama,We were extremely sorry to hear about your experience and that you had to face such difficulties during your stay. Problems in customer service are not something we are known for, as we pride ourselves on providing great customer service, and we'd like to do the same for you. We may not be able to change the past, but if you give us a chance, we will completely make it up to you.Best regardsNirmal SidharthanE-Commerce In-Charge

8/10 - 좋아요

Brynleif

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Godt i forhold til pengene
Ok, hotel i forhold til pengene, men bestemt ikke et 4 stjerne hotel
2022년 11월에 1박 숙박함
답변 제공: inn and go Kuwait plaza Hotel 님, 2022년 11월 29일
We were extremely sorry to hear about your experience and that you had to face such difficulties during your stay. Problems in customer service are not something we are known for, as we pride ourselves on providing great customer service, and we'd like to do the same for you. We may not be able to change the past, but if you give us a chance, we will completely make it up to you. Kindly update us with your email address or mobile number, and our front office manager will be reaching out to you personally, or you can contact him directly at 965 95592319 or Ahmed.hafez@innandgoplazahotels.com. We hope to resolve the issue and earn you back as a customer.

6/10 - 괜찮아요

Javier

출장 여행
좋아요: 청결 상태
Es un hotel justito....lo mejor el personal de los restaurantes...nada que destacar
2022년 9월에 4박 숙박함
답변 제공: Nirmal Sidharthan 님, 2022년 9월 22일
Dear we were very happy to see your positive review, and with regards to your notes please know that they will be taken into consideration and dealt with in the most serious manner, your feedback makes us better.

10/10 - 훌륭해요

Azam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super
2021년 12월에 8박 숙박함

4/10 - 별로예요

Yaser

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함

10/10 - 훌륭해요

CHOONGKEUN

2019년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
الفندق ممتاز مناسبة بالسعر، ولكن قديم. دورات المياه تعتبر جديدة ونظيفة.
2019년 11월에 1박 숙박함

6/10 - 괜찮아요

Rajab

2019년 9월에 2박 숙박함

8/10 - 좋아요

ALI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ممتاز مقابل السعر
رائع مقابل المال لكن لا يوجد مواقف للفندق موقف قريبه او بالمال
2019년 1월에 1박 숙박함
답변 제공: HM 님, 2019년 2월 6일
Dear Mr. Ali, Thank you for taking the time to review our hotel. Your feedback and comments are very appreciated. With regards to the parking, please be informed that it is belongs to Al Muthana Complex and the charges is applicable. We look forward to welcoming you again soon at Inn and Go Kuwait Plaza Hotel. Best regards, The Management

8/10 - 좋아요

Frederic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 2박 숙박함
답변 제공: HM 님, 2019년 1월 29일
Dear Mr. Frederic, Thank you for the feedback. We look forward to welcome you again. Best regards, Hotel Management

4/10 - 별로예요

Asaad

좋아요: 청결 상태
별로예요: 직원 및 서비스
إقامتي لابأس بها ولاتفاجئنا ببعض الامور عند الحجز عن طريق بوكينج كان شئ والواقع شئ آخر للأسف وذلك مثلا موقف السيارات لايوجد وفطور لطفل بالغ لايوجد أمن من ناحية نظافة الغرفة نظيفة ومقبولة ولاكن اتمنى لو تغير وسادات النوم لانها سيئة ورديئة أثناء النوم اما موقعه رائع ويمكن الذهاب للمباركية مشيا ونظافته رائعة والزل نظيف جدا
2019년 1월에 1박 숙박함
답변 제공: The Management 님, 2019년 1월 9일
Dear Mr. Asaad, Thank you for taking the time to review our hotel. These comments encourage us to do better and improve our services. We truly value your opinion and we apologize for not meeting your expectations. Rest assured that your concerns were already been addressed. With regards to the parking, please be informed that it is belongs to Al Muthana Complex and the charges is applicable. We hope to have the opportunity to welcome you back at Inn and Go Kuwait Plaza Hotel. Best regards, The Management

10/10 - 훌륭해요

Robertus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel, would stay here again
The Inn & Go is a good hotel. It's an older building but in good state. Breakfast was good. The gym was nothing special, three running machines, one crosstrainer and one fitness bike that was broken. There are some shops/supermarkets in the neighbourhood and also some fast food and small restaurants. And there is a restaurant in the hotel too. Overall I would stay here again.
2018년 11월에 5박 숙박함
답변 제공: Hotel Management 님, 2018년 11월 18일
Dear Mr. Robertus, Thank you for taking the time to review our hotel. Your feedback and comments are very appreciated. Unfortunately, it seems that we did not meet all your expectations. Meanwhile, we have taken a note of your comments and it may interest you to know that the Management is planning to have renovation on the early next year to further enhance the stay of our guests. Looking forward to seeing you again here at Inn and Go Kuwait Plaza Hotel. Best Regards, The Management

8/10 - 좋아요

Hui Lue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Generally good and clean
2018년 10월에 4박 숙박함
답변 제공: Best Regards, The Management 님, 2018년 10월 18일
Dear Valued Guest, Thank you for your taking time to review our hotel. We truly value your opinion. Looking forward to welcome you again here at Inn and Go Kuwait Plaza Hotel.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pleasant short stay, but could be better
Positive points: - friendly staff - nice breakfast - spacious room Negative points: - pool is too small - wifi is very slow - furniture and especially closets seem too old and need to be replaced - although hotel is offering free shuttle bus and paid private car ride to and from the airport, they couldn't find an available driver for any of those services and I had to look for a taxi
2018년 6월에 3박 숙박함
답변 제공: Best regards, The Management 님, 2018년 8월 7일
Dear Valued Guest,Thank you for taking the time to review our hotel. Your feedback and comments are very appreciated. Unfortunately, it seems that we did not meet all your expectations. Meanwhile, we have taken a note of your comments and it may interest you to know that the Management is planning to have renovation on the early next year to further enhance the stay of our guests. With regards to the airport transportation, kindly be informed that we are requiring at least 48 hours to secure the timing. Looking forward to seeing you again here at Inn and Go Kuwait Plaza Hotel.

4/10 - 별로예요

Rajab

별로예요: 직원 및 서비스
2018년 5월에 3박 숙박함

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

OBAFEMI T

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 4박 숙박함

8/10 - 좋아요

HM 님, Oklahoma

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice but expensive
Normal not that 4 start's for other hotels. .......................................................................................................................................................................................
2018년 3월에 3박 숙박함

8/10 - 좋아요

Simon

좋아요: 청결 상태, 직원 및 서비스
2018년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very good hotel with kind staff and good prices. excelent breakfast
2018년 2월에 6박 숙박함
답변 제공: HM 님, 2018년 2월 20일
Dear Valued Guest, Thank you for the feedback. We look forward to welcome you again. Best regards, Hotel Management

8/10 - 좋아요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
amazing staff
amazing staff, so helpful. Rooms are a good size and the bathrooms large and well equipped - huge bath and great shower. Would definitely recommend this hotel.
2018년 2월에 1박 숙박함
답변 제공: hm 님, 2018년 2월 11일
Dear Mr. Glenn, Thank you for the feedback. We are glad to know that you had a good stay with us and we look forward to welcome you again. Best regards, Hotel Management

10/10 - 훌륭해요

Kasper

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kuwait👍
Fremragende tur til Kuwait. Dejligt vejr og flinke og rare mennesker..
2018년 1월에 4박 숙박함
답변 제공: hm 님, 2018년 2월 11일
Dear Mr. Kasper, Thank you for the feedback, we look forward to welcome you again. Best regards, Hotel Management

4/10 - 별로예요

Rob 님, Aalsmeer

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Vergane glorie
Dit hotel is sterk verouderd, vergane glory, de kamer en badkamer met gebreken, gedateerde kleuren, ouderwets, het personeel was wel heel aardig netjes en behulpzaam. Achter aan het hotel vast zit een winkelcentrum waarvan de meeste winkels leeg staan. Al met al een armoedige sfeer.
2018년 1월에 2박 숙박함
답변 제공: hm 님, 2018년 1월 23일
Dear Mr. Rob, Thank you for the review. We hope to welcome you again. Best regards, Hotel Management

6/10 - 괜찮아요

Maher

별로예요: 숙박 시설 상태 및 시설
Not a Hotel really
Old hotel , not maintained well, no parking, abandoned connected shopping center to the hotel, moving around in the hotel like a maze.. Not for business and not for family..
2017년 12월에 6박 숙박함
답변 제공: Hotel Management 님, 2018년 1월 8일
Dear Mr. Maher, Thank you for your feedback. We hope that you had a comfortable stay despite your concerns. as for the parking, please be informed that we do have chargeable parking facility. Best Regards, Hotel Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Budget hotel- nothing fancy but good service
Good budget hotel
2017년 12월에 1박 숙박함
Dear Valued Guest, Thank you for the feedback. We look forward to welcome you again. Best Regards, Hotel Management

6/10 - 괜찮아요

hesham

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Decent hotel but in real need of revamping. Location is 10 minutes walk from mubarkiyah
2017년 11월에 3박 숙박함
Dear Mr. Hesham, Thank you for the feedback. Please be informed that our management has a plan to revamp our rooms early next year. We hope that you have enjoyed your stay with us and we look forward to welcome you again. Best Regards, Hotel Management

8/10 - 좋아요

Benjie Yen 님, Taiwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good and feel welomung
2017년 9월에 2박 숙박함
Dear Mr. Benjie, Thank you for the feedback we really appreciate. We look forward to welcome and serve you again. Best regards, Hotel Management

6/10 - 괜찮아요

abdullah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
فندق محبط سعر غالي خدمات عكس السعر
الصراحه كنت اتوقع انه فندق على السعر انه راح يكون راقي لكن للاسف فااااشل مقارنه بالسعر , اتوقع حده 200 ريال في اليوم . كان فيه صوت مزعج بالمكيف , لم اجد فرشات اسنان , الفوط قليله جداً , الاثاث مررررررره قديم , رائحه المكان كانت جداَ سيئه جدا جدا .. مواقف السيييييييييييييييييييييييارات لا يوووووجد وهذا اكبر سبب يخليني ما ارجع للفندق لو كان ليلته 100ريال (10دينار ) استحااااله
2017년 9월에 1박 숙박함
Dear Valued Guest, Thank you for taking time to post a review. We are very sorry for the inconvenience we have caused you during your stay with us. Concerned departments have been informed and follow ups are monitored to prevent occurrence of the same. We still look forward to welcome and serve you better. Best regards, Hotel Management

10/10 - 훌륭해요

Wassim

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Todo bien nada d qué quejarse

8/10 - 좋아요

World Traveler 님, Qatar

좋아요: 청결 상태, 객실의 편안함
A very comfortable stay
I had a comfortable stay at the Inn and Go Plaza Hotel. The night of my arrival was a bit cool and the custodial staff provided a heater. The room was very clean as a well as the bathroom. The hotel is surrounded by supermarkets and stores. The area is quite safe, as most countries in the Middle East. In my opinion, a very good location. The breakfast buffet was delicious. I enjoyed going to breakfast the time spend. While I did not encounter any rude employees, the mannerisms of one or two of the receptionists were not as friendly-perhaps it was just their personalities. Needless to say I had a great trip overall. Although I shared this with the manager, I will mention it for the purpose of informing others. Upon arrival I was not given information as to how to go about sightseeing. It wasn't until the next day that I wondered over to the receptionist's area and began to inquire. In the midst of me asking questions, the receptionist volunteered answers, and it was at that moment when I understood that the hotel provided car service with a driver. I must also mentioned that I emailed the hotel on two occasions inquirng about the services they provided; however, no one responded to my emails. Although I have rated the hotel very high overall, it does need to do a better job in providing important information to its guests.

8/10 - 좋아요

Colin

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very bad stay with this hotel and staff. It is very dirty rooms. The staff is not cooperative with guest and they are lying. The health club was very nasty. The parking inside the mall neighboring the hotel and you have to pay for barking. I recommended all guest to find another hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great find and very reasonable price
Great find for business trip at a very reasonable cost for Kuwait
Dear Valued Guest, Thank you for your feedback. We hope to welcome you again on your next visit to Kuwait. Best regards, Hotel Management

8/10 - 좋아요

Abdullah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
clean and quite hotel
it was very nice and the people their were very freindly
Dear Mr. Abdullah, Thank you for taking to post a review, we really appreciate. We are happy to know that you were happy during your stay with us. We look forward to welcome you again. Best regards, Hotel Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함