스포츠 시설

뫼벤픽 호텔 쿠웨이트 여행 후기

5 out of 5
뫼벤픽 호텔 쿠웨이트
Free Trade Zone, Safat, Kuwait City

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 226개 이용 후기 중 83개" "
평점 8 - 좋아요. 226개 이용 후기 중 74개" "
평점 6 - 괜찮아요. 226개 이용 후기 중 35개" "
평점 4 - 별로예요. 226개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 226개 이용 후기 중 15개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

MOTORS KOREA

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Room service menu
Mixed grill is quite tasty but housing keeping is no good.
2022년 11월에 3박 숙박함
답변 제공: Front Office Department 님, 2023년 12월 17일
Dear Guest,First of all we would like to express our sincerest gratitude for your trust and loyalty to Accor Hotels & Resorts for your holidays and for choosing our XXX hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soonRegards,Front office Department

10/10 - 훌륭해요

kang 님, 쿠웨이트

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다른곳에 가기 전에 이곳이 이리 좋은줄 몰랐었다. 적극 추천!! 조식도 맛있다:
답변 제공: Rushdi 님, 2016년 7월 17일
Dear Guest, Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,

10/10 - 훌륭해요

kang 님, 쿠웨이트

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전체적인 평점 4.5
전체적으로 시설과 서비스가 좋은편 하지만 주변 관광지와 떨어져 있는게 단점
답변 제공: Communications Manager 님, 2016년 1월 2일
Write your comment.Dear Guest, On behalf of the entire team of Moevenpick Hotel Kuwait, would like to thank you for your wonderful feedback. It gives us great pleasure to read that our service and our team were efficient and able to deliver a quality of service . It is through guest feedback such as yours that we are able to maintain and improve our standards We look forward to welcoming you back should your travels bring you back our way.

4/10 - 별로예요

seok pyo 님, Dubai, UAE

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Free Airport pickup was good but..
Spent 1 night in Deluxe King Bed room with breakfast. The hotel provides free airport limo service on request. Great. Staffs are fine and responsive. Hotel is quite old. Room and facility is quite old but clean. Food is beyond average, no variety. Swimming pool closes at 6 pm. 20 minutes drive to Central Kuwait city in the morning time. Not an ideal place for business trip.
답변 제공: Communications Manager 님, 2015년 11월 7일
Dear Guest Greetings from Mövenpick Hotel - Kuwait. Reference to the online comment received regarding your last stay in our hotel, we would like to “Thank You” for taking your valuable time to inform us about your experience at our Hotel. We were particularly concerned to always be above guest expectation. Your valuable comments have been addressed with the concerned managers; and again Thank You and we all waiting for your next visit to us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아기와 여행
매우 만족합니다. 쿠웨이트 내 아이들과 함께 수영장 이용하는 여행에 적합합니다
답변 제공: Communication Manager 님, 2015년 8월 8일
Dear Guest Thank you for taking the time to share your experience at our Hotel Our team was really pleased to read your positive feedback about the facilities and service Receiving such wonderful comment means a lot for us, this will drive us to keep doing our best and improve our quality of service. I look forward to have the pleasure of once again welcoming you to our Hotel in the near future. Sincerely yours,

10/10 - 훌륭해요

kimsj 님, Seoul. Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good choice
very good food and service..from the hotel to airport, free of charge drop off service.
답변 제공: Communication Manager 님, 2014년 3월 15일
Dear Our Guest Thank you very much for choosing Mövenpick Hotel Kuwait for your stay in Kuwait Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your completed guest questionnaire and have noted with pleasure that you have enjoyed your stay at our hotel and the services and facilities provided were to your satisfaction. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain.

6/10 - 괜찮아요

TERRY 님, A

별로예요: 직원 및 서비스
만족스럽지 않은 서비스
SMOKING ROOM으로 변경 요청에 한시간 넘게 딜레이 되고, 그나마 변경된 방이 침대 둘에서 하나밖에 없음.
답변 제공: Communication Manager 님, 2014년 3월 15일
Dear Our Guest Thank you very much for choosing Mövenpick Hotel Kuwait for your stay in Kuwait Reference is made to your recent stay with us at the Mövenpick Hotel Kuwait , for which we thank you and hope that in the meantime, you reached home safely. We are in receipt of your comments, which you were kind enough to share with us and we have taken note of your suggestions and comments, which will certainly help us to improve and fine tune our operation. Hopping to have the pleasure of welcoming you back to the Mövenpick Hotel Kuwait or to any other Mövenpick Hotel & Resort, sometime in the near future and assuring you already in advance of our best care and attention to your comfort, we remain. With Kind regards,

6/10 - 괜찮아요

MAZEN A

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The elevator was a a piece from a hunted house. And the rooms smells like they were fluided before.
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 16일
Dear Mr. Mazen,We greatly appreciate the time you spent to review your recent experience in our hotel, at Movenpick Hotel Kuwait we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We sincerely regret the wait you experienced when using our lifts, our hotel counts with XX lifts at disposal of our guests to minimize the wait during peak hours, nevertheless we commit to study ways to improve in this aspect of our services. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Regards,Hotel Management

10/10 - 훌륭해요

Dmitriy

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Nice staff. A strange location for a hotel: in industrial area at the port
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 16일
Dear Mr. Dmitriy,First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. We also would like to thank you for pointing out the professionalism of our waiting team, they indeed have a great impact on the overall dining expérience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing during mealtimes. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Regards,Hotel Management

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Front Office Department 님, 2023년 12월 17일
Dear Mr. Paul,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel Kuwait and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soonRegards,Front Office Department

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Otelin konumu çok kötüydü
Otelin konumu iyi değildi ve otele giden yol tam bir felaketti. Bununla birlikte otel oldukça eski olmasına rağmen oldukça konforlu idi.
2023년 1월에 2박 숙박함
답변 제공: Front Office Department 님, 2023년 12월 17일
Dear Mr. Otelin,First and foremost we would like to thank you for the praising review you shared following your recent visit to our XXX hotel and are delighted to read that we were able to match your expectations. We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Also i would like to inform you that our hotel is a heritage classic look and if you will be coming in future to book through us we can assist you with the hotel location Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Regards,Front Office Department

10/10 - 훌륭해요

Andreas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large property with nicely landscaped outside pool area and garden. Large room with balcony and garden view. Very friendly and helpful reception staff, particularly Ms. Ryzza and Mr. Khaled Shawky who were very helpful to solve a cancelled first night reimbursement after a flight cancellation. Excellent restaurant available in the hotel as well.
답변 제공: Front Office Department 님, 2023년 12월 17일
Dear Mr. Andreas,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive criticsThank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Regards,Front Office Department

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Not "the" Movenpick you would expect.
First and most importantly, this hotel is located in Al Shuwaikh industrial area near the sea port so don't expect services, restaurants or entertainment here, you need a car to move around and it's quiet a distance to the nearest live area as the traffic is sometimes very hectic. Although rated 5* the hotel is not even close to 4* as it's very old and designed to look very historic and classic old. The hotel atmosphere is very pleasant with good staff, however, it lacks focus in cleanliness as the hotel is old and needs more attention to details. The poolside rooms are very spacious and very welcoming but the furniture is not so luxurious and it looks of a local made. All in all it was a pleasant stay and I thank the management for doing their best to satisfy the hotel residents.
2022년 12월에 5박 숙박함
답변 제공: Front Office Department 님, 2023년 12월 17일
Dear Guest,Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future successWe have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you again for choosing our hotel on this occasion and for the courtesy of your time, even though we understand that this was not the best fit for your travel party, therefore we strongly encourage you for a future occasion to go on our Website from where our agents will be able to give you all the relevant information to make sure that you book the Accor hotel that can make all your holiday wishes come true. Regards,Front Office Department

4/10 - 별로예요

Robert

가족 여행
좋아요: 직원 및 서비스
Wir hatten irgendwie andere Erwartungen von einem Mövenpick Hotel. Die Lage war eher ungünstig, da sie sehr weit vom Stadtzentrum entfernt war (Wo man sowieso nicht viel machen konnte). Das Hotel sah eher alt aus und in einer Art und Weise heruntergekommen, dass man sich nicht so richtig wohl gefühlt hat. Die gesamte Infrastruktur des Hotelgebäudes sah alt und rissig aus, der Pool war dreckig und ungepflegt und das Essen in dem internationalen Restaurant war auch nicht das Beste wirklich. Das einzige was es hervorzuheben gilt war die Freundlichkeit der Hotel-Mitarbeiter. Da hört es aber auch schon auf dann! Zusammenfassend lässt sich eher sagen, dass das Hotel sich auch keine wirkliche Mühe gibt einen angenehmen Aufenthalt zu vermitteln. Wir würden also definitiv nicht wiederkommen.
답변 제공: Front Office Department 님, 2023년 12월 17일
Dear Mr. Robert,Thank you for the time you took out of your day to share your comments regarding your recent stay in our Movenpick hotel kuwait.We want to apologize for not being able to make you feel supported when having an issue with XXX, we do our best to offer a caring and personalized service giving all the possible solutions to make sure you fully enjoy your stay among us Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Movenpick Hotel KuwaitRegards,Front Office Department

8/10 - 좋아요

Ahmet

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2022년 4월에 5박 숙박함
답변 제공: Front Office 님, 2022년 6월 26일
Dear Mr.Ahmet Thank you for your valuable feedback about our hotel and associates. We are glad that you have enjoyed your stay with us, and We always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards, Front Office Department

10/10 - 훌륭해요

Kazem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
arrived one hour before check in and they allowed me to have my room with upgrade thank you guys
2022년 3월에 1박 숙박함
답변 제공: Front Office Department 님, 2023년 12월 17일
Dear Mr. Kazem,First and foremost, Happy Belated Birthday! Thank you for choosing to spend such an important event with us at the Movenpick Hotel Kuwait where our goal is to make our home feel like yoursThank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much.Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Regards,Front Office Department

10/10 - 훌륭해요

NAWAF

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellency.
Friendly infront desk stuff, very nice room over looks the Pool.
2021년 9월에 2박 숙박함
답변 제공: Adele.M 님, 2021년 10월 16일
Dear Mr.NAWAF Thank you for your valuable feedback about our hotel and associates. We are glad that you have enjoyed your stay with us, and We always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards, Front Office Department

10/10 - 훌륭해요

실제 이용하신 고객

2021년 6월에 1박 숙박함
답변 제공: Adel Meylibaeva 님, 2022년 8월 11일
Dear Valued Guest, Thank you for your valuable feedback about our hotel and associates. We are glad that you have enjoyed your stay with us, and We always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards, Front Office Department

10/10 - 훌륭해요

Ahmad

좋아요: 직원 및 서비스
2021년 2월에 2박 숙박함
답변 제공: Front Office Department 님, 2023년 12월 17일
Dear Mr. Ahmad,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel Kuwait and are delighted to read that we were able to match your holiday expectations. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Regards,Front Office Department

6/10 - 괜찮아요

Naser

2020년 9월에 2박 숙박함
답변 제공: Front Office Department 님, 2023년 12월 17일
Dear Mr. Naser,Firstly we would like to thank you for the lovely review you shared following your recent visit to our Movenpick hotel Kuwait and are delighted to read that we were able to match your holiday expectations. Once more we thank you for sharing your experience with us and look forward to serving you again soon.Regards,Front Office Department

2/10 - 너무 별로예요

hamad

2020년 8월에 1박 숙박함
답변 제공: Front Office Department 님, 2023년 12월 17일
Dear Mr. Hamad,Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chanceRegards,Front Office Department

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2020년 2월에 2박 숙박함
답변 제공: Front Office Department 님, 2020년 2월 29일
Dear Valued Guest Thank you for your positive rating about our hotel. We are glad that you have enjoyed your stay with us, and we always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards,

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태
Eravamo un grande gruppo di imprenditori italiani , la struttura e’ orribile e fatiscente, il personale non è all’altezza specialmente al ristorante dove devi ripetere le Cose quattro volte . L’hotel è un tre stelle , inoltre è in una zona orribile dove c’è attorno solo il deserto ed altre strutture orribili . Andate in centro anche in un quattro stelle così spenderete meno e starete meglio .
2020년 2월에 3박 숙박함
답변 제공: Front Office Department 님, 2020년 2월 13일
Dear Valued Guest, Reference to the online comment received regarding your last stay in our hotel, we would like to apologize for the inconvenience caused and we want to thank you for taking your valuable time to inform us about your experience at our Hotel. We were particularly concerned to learn that some of our services did not meet your expectations on this occasion. Your valuable comments have been addressed with the concerned managers Once again please accept our apologies for the inconvenience caused, and we do hope that you will give us the opportunity to welcome you back to Mövenpick Hotel Kuwait. Kind Regards,

8/10 - 좋아요

Ali

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel.
Good hotel.
2020년 1월에 3박 숙박함
답변 제공: Front Office Department 님, 2020년 2월 11일
Dear Mr. Ali, Thank you for your positive rating about our hotel. We are glad that you have enjoyed your stay with us, and we always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards,

2/10 - 너무 별로예요

Ahmad

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
average or below
The hotel condition is bad. Old furniture. Thinnest room door ever. the elevator is super slow. services take too much time. small lobby area. TV channels don't work most of the times.
2019년 12월에 3박 숙박함
답변 제공: Front Office Department 님, 2019년 12월 22일
Dear Valued Guest, Reference to the online comment received regarding your last stay in our hotel, we would like to apologize for the inconvenience caused and we want to thank you for taking your valuable time to inform us about your experience at our Hotel. We were particularly concerned to learn that some of our services did not meet your expectations on this occasion. Your valuable comments have been addressed with the concerned managers Once again please accept our apologies for the inconvenience caused, and we do hope that you will give us the opportunity to welcome you back to Mövenpick Hotel Kuwait. Kind Regards,

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
accogliente, personale professionale, che non mi ha piaciuto, è la posizione, perché è lontana dai negozi,
2019년 12월에 2박 숙박함
답변 제공: Front Office Department 님, 2019년 12월 19일
Dear Valued Guest Thank you for your positive rating about our hotel. We are glad that you have enjoyed your stay with us, and we always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards,

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This hotel is in the middle of nowhere and is definitely NOT 5*
2019년 12월에 2박 숙박함
답변 제공: Front Office Department 님, 2019년 12월 9일
Dear Valued Guest, Reference to the online comment received regarding your last stay in our hotel, we would like to apologize for the inconvenience caused and we want to thank you for taking your valuable time to inform us about your experience at our Hotel. We were particularly concerned to learn that some of our services did not meet your expectations on this occasion. Your valuable comments have been addressed with the concerned managers Once again please accept our apologies for the inconvenience caused, and we do hope that you will give us the opportunity to welcome you back to Mövenpick Hotel Kuwait. Kind Regards,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice staff and rooms very comfortable but location isn’t great
2019년 12월에 5박 숙박함
답변 제공: Front Office Department 님, 2019년 12월 9일
Dear Valued Guest Thank you for your positive rating about our hotel. We are glad that you have enjoyed your stay with us, and we always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 11월에 2박 숙박함
답변 제공: Front Office Department 님, 2019년 12월 4일
Dear Valued Guest Thank you for your positive rating about our hotel. We are glad that you have enjoyed your stay with us, and we always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards,

8/10 - 좋아요

M.fathy 님, Uae , Abu Dhabi

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was friendly and the food was realy good The location very poor and pool letter small
2019년 11월에 1박 숙박함
답변 제공: Front Office Department 님, 2019년 12월 2일
Dear Valued Guest Thank you for your positive rating about our hotel. We are glad that you have enjoyed your stay with us, and we always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards,

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 1박 숙박함
답변 제공: Front Office Department 님, 2019년 12월 1일
Dear Valued Guest Thank you for your positive rating about our hotel. We are glad that you have enjoyed your stay with us, and we always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards,

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is in the center of a commercial zone. Cabs need to be ordered. Nothing within walking distance.
2019년 11월에 2박 숙박함
답변 제공: Front Office Department 님, 2019년 12월 1일
Dear Valued Guest Thank you for your positive rating about our hotel. We are glad that you have enjoyed your stay with us, and we always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards,

8/10 - 좋아요

Harry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A pleasant surprise
Accidentally booked the wrong Movenpick Hotel in Kuwait. Because we prepaid they wouldn't change it which meant we were not on the beach and we stayed quite far from our daughter who works in Kuwait. From the front, the hotel looks unimpressive, but the back is a different story. The hotel is an old-fashioned hotel designed for the comfort of wealthy businessmen doing business in the free trade zone. The rooms are very comfortable, the staff is friendly and helpful, the food is good and the amenities are to[ notch.
2019년 11월에 2박 숙박함
답변 제공: Front Office Department 님, 2019년 11월 29일
Dear Mr. Harry, Thank you for your valuable feedback about our hotel and associates. We are glad that you have enjoyed your stay with us, and We always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards,

6/10 - 괜찮아요

Moneerah

좋아요: 청결 상태, 객실의 편안함
2019년 11월에 3박 숙박함
답변 제공: Front Office Department 님, 2019년 11월 25일
Dear Valued Guest, Reference to the online rating received regarding your last stay in our hotel, we would like to apologize for the inconvenience caused and we want to thank you for taking your valuable time to inform us about your experience at our Hotel. We were particularly concerned to learn that some of our services did not meet your expectations on this occasion. Once again please accept our apologies for the inconvenience caused, and we do hope that you will give us the opportunity to welcome you back to Mövenpick Hotel Kuwait. Kind Regards,

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
Totally disliked it especially location and appearance.
2019년 10월에 2박 숙박함
답변 제공: Cosette 님, 2019년 11월 8일
Dear Valued Guest Reference to the online rating received regarding your last stay in our hotel. We were particularly concerned to learn that some of our services did not meet your expectations on this occasion. Once again please accept our apologies for the inconvenience caused, and we do hope that you will give us the opportunity to welcome you back to Mövenpick Hotel Kuwait. Kind Regards, Cosette El Chaer Guest Relations Manager Movenpick Hotel Kuwait

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: cosette 님, 2019년 11월 4일
Dear Valued Guest Reference to the online rating received regarding your last stay in our hotel. We were particularly concerned to learn that some of our services did not meet your expectations on this occasion. Once again please accept our apologies for the inconvenience caused, and we do hope that you will give us the opportunity to welcome you back to Mövenpick Hotel Kuwait. Kind Regards, Cosette El Chaer Guest Relations Manager Movenpick Hotel Kuwait

6/10 - 괜찮아요

Neil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
It was ok
Neither phones worked in the room so could not arrange room service, transport etc., without visiting reception. This was resolved on the 2nd time of asking the next day. No room service menu in room either. No emergency details on inside room door showing escape routes - I thought that was a legal requirement? Location pretty poor. Concirege was excellent. Great breakfast. Very pleasant staff. Nice late check out at 4pm.
2019년 10월에 1박 숙박함
답변 제공: Front Office Department 님, 2019년 10월 16일
Dear Mr. Neil, Reference to the online comment received regarding your last stay in our hotel, we would like to apologize for the inconvenience caused and we want to thank you for taking your valuable time to inform us about your experience at our Hotel. We were particularly concerned to learn that some of our services did not meet your expectations on this occasion. Your valuable comments have been addressed with the concerned managers Once again please accept our apologies for the inconvenience caused, and we do hope that you will give us the opportunity to welcome you back to Mövenpick Hotel Kuwait. Kind Regards,

6/10 - 괜찮아요

Ashraf

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
طاقم الفندق ممتاز و النظافة ممتاز و لكن الفندق بحاجة لتجديد ديكور + المصعد
2019년 10월에 1박 숙박함
답변 제공: Cosette 님, 2019년 11월 1일
Dear Valued Guest Reference to the online rating received regarding your last stay in our hotel. We were particularly concerned to learn that some of our services did not meet your expectations on this occasion. Once again please accept our apologies for the inconvenience caused, and we do hope that you will give us the opportunity to welcome you back to Mövenpick Hotel Kuwait. Kind Regards, Cosette El Chaer Guest Relations Manager Movenpick Hotel Kuwait

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
الموقع في الميناء بعيد عن كل الخدمات. الفندق ليس له من موفنبيك الا اسمه.
2019년 10월에 2박 숙박함
답변 제공: Cosette 님, 2019년 10월 31일
Reference to the online rating received regarding your last stay in our hotel, we would like to apologize for the inconvenience caused and we want to thank you for taking your valuable time to inform us about your experience at our Hotel. We were particularly concerned to learn that some of our services did not meet your expectations on this occasion. Once again please accept our apologies for the inconvenience caused, and we do hope that you will give us the opportunity to welcome you back to Mövenpick Hotel Kuwait. Kind Regard Cosette El Chaer Guest Relations Manager Movenpick Hotel Kuwait

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
الصور الموجوده غير الحقيقه
2019년 7월에 6박 숙박함
답변 제공: Front Office Department 님, 2019년 7월 28일
Dear Valued Guest, Reference to the online comment received regarding your last stay in our hotel, we would like to apologize for the inconvenience caused and we want to thank you for taking your valuable time to inform us about your experience at our Hotel. We were particularly concerned to learn that some of our services did not meet your expectations on this occasion. Once again please accept our apologies for the inconvenience caused, and we do hope that you will give us the opportunity to welcome you back to Mövenpick Hotel Kuwait. Kind Regards,

10/10 - 훌륭해요

Antra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy and homelike
The Movenpick Hotel offered a pleasant and enjoyable stay. This hotel is where old meets new- cozy and homelike feeling with a modern twist. Hotel was clean and quiet, filled with lovely guests and super friendly staff. I loved the garden and the pool area. I only wish the pool would stay open to guests longer, the pool area closes at 6 pm.
2019년 6월에 2박 숙박함
답변 제공: cosette 님, 2019년 6월 14일
Dear Valued Guest, Thank you for your valuable feedback about our hotel and associates. We are glad that you have enjoyed your stay with us, and We always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards, Cosette Guest relations Movenpick Hotel Kuwait

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very clean the staff is wonderful and very helpful. The area is close to the airport and all places to have fan.
2019년 5월에 2박 숙박함
답변 제공: Front Office Department 님, 2019년 5월 28일
Dear Valued Guest, Thank you for your valuable feedback about our hotel and associates. We are glad that you have enjoyed your stay with us, and We always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
- Spacious - Wonderful view and balcony - Helpful staff
2019년 4월에 2박 숙박함
답변 제공: Front Office Department 님, 2019년 5월 6일
Dear Valued Guest, Thank you for your positive rating about our hotel. We are glad that you have enjoyed your stay with us, and We always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards, Front Office Department

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2019년 4월에 4박 숙박함
답변 제공: Front Office Department 님, 2019년 5월 6일
Dear Valued Guest, Thank you for your positive rating about our hotel. We are glad that you have enjoyed your stay with us, and We always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards, Front Office Department

8/10 - 좋아요

Saud

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great Customer service
Service was excellent especial thanks to Mr. Mahmod for his excellent customer service skills although the location is not the best but good to relax.
2019년 4월에 2박 숙박함
답변 제공: cosette 님, 2019년 5월 23일
Dear valued guest Thank you for your positive rating about our hotel. We are glad that you have enjoyed your stay with us, and We always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards, Cosette Guest Relations Movenpick Hotel Kuwait

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 2박 숙박함
답변 제공: Front Office Department 님, 2019년 4월 27일
Dear Valued Guest, Thank you for your positive rating about our hotel. We are glad that you have enjoyed your stay with us, and We always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards,

8/10 - 좋아요

ABDULAZIZ

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 4월에 4박 숙박함
답변 제공: Front Office Department 님, 2019년 4월 23일
Dear Mr. Abdulaziz, Thank you for your positive rating about our hotel. We are glad that you have enjoyed your stay with us, and We always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards,

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 4월에 4박 숙박함
답변 제공: Front Office Department 님, 2019년 4월 21일
Dear Valued Guest, Reference to the online rating received regarding your last stay in our hotel, we would like to apologize for the inconvenience caused and we want to thank you for taking your valuable time to inform us about your experience at our Hotel. We were particularly concerned to learn that some of our services did not meet your expectations on this occasion. Once again please accept our apologies for the inconvenience caused, and we do hope that you will give us the opportunity to welcome you back to Mövenpick Hotel Kuwait. Kind Regards,

6/10 - 괜찮아요

Mustafa

Not good,not bad
2019년 4월에 3박 숙박함
답변 제공: cosette 님, 2019년 5월 23일
Dear Valued Guest Reference to the online rating received regarding your last stay in our hotel, we would like to apologize for the inconvenience caused and we want to thank you for taking your valuable time to inform us about your experience at our Hotel. We were particularly concerned to learn that some of our services did not meet your expectations on this occasion. Once again please accept our apologies for the inconvenience caused, and we do hope that you will give us the opportunity to welcome you back to Mövenpick Hotel Kuwait. Best regards, Cosette Guest Relations Movenpick Hotel Kuwait

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Mahmood was a great host and provide a great service
2019년 4월에 1박 숙박함
답변 제공: Front Office Department 님, 2019년 4월 16일
Dear Valued Guest, Thank you for taking the time to share your recent experience during your stay at the Mövenpick Hotel Kuwait. We are extremely thrilled to know that you have an excellent stay .Your kind comments will be shared with the entire team as it is always great to hear that we made such an impression during your stay. We always look forward to welcoming you back to the Mövenpick Hotel Kuwait, and assure you that we will spare more efforts to make your stay with us the most enjoyable and memorable one. Kind Regards, Front Office Department