This is an apartment unit in a great area near restaurants and bars. It is not, contrary to how it appears on Hotels.com, a hotel. I had to call the property to tell them that we would be arriving late. In response, I got an email telling me that I had to go to another location, the Bentley Lodge some distance away, to pick up the keys. If I had not done that, I don't know how I would have found out about how to get in. While there, I wrote to ask several questions, including what to do with the keys on check out and did not get an answer until after I left. The unit itself is spacious and well equipped, but the process of checking in and checking out needs some work.
