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아하 게이트웨이 호텔 여행 후기

3 out of 5
아하 게이트웨이 호텔
Corner Boulevard and Twilight Drive, Umhlanga, KwaZulu-Natal

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 308개 이용 후기 중 136개" "
평점 8 - 좋아요. 308개 이용 후기 중 122개" "
평점 6 - 괜찮아요. 308개 이용 후기 중 31개" "
평점 4 - 별로예요. 308개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 308개 이용 후기 중 5개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Celani

좋아요: 청결 상태
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Alvina And

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Busisiwe 님, Mc Lean

좋아요: 청결 상태, 직원 및 서비스
Nice property.
2023년 2월에 1박 숙박함

8/10 - 좋아요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't give this property five stars just because there was loud music playing in a conference room or bar until midnight. I had a beautiful wall of windows in my room but unfortunately it did not block the sound well.
2022년 6월에 1박 숙박함

8/10 - 좋아요

Lucien

2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Phiwe

좋아요: 청결 상태, 객실의 편안함
2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Bless

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
The staff was super friendly, I received the utmost customer services ever. Overall, the hotel is exceptional.
2022년 3월에 2박 숙박함

8/10 - 좋아요

Mbali Portia

2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Promise

2022년 2월에 1박 숙박함

6/10 - 괜찮아요

Gert

출장 여행
좋아요: 청결 상태, 객실의 편안함
I have stayed here a couple of times before and it seems that every time I come back the hotel has slipped a little further down on my list of places to stay in Dbn. My food that I had was certainly not up to standard (the night I had dinner at the hotel). The parking had drastically escalated in price and, if you come back later the evening, you may need to park off-site as space is limited. It is not that the staff were unfriendly but they certainly weren't welcoming and eager to to make your stay enjoyable. A decent stay if you get it at a special rate but not worth the "standard rates" I feel.
2022년 2월에 3박 숙박함

8/10 - 좋아요

Jazz

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for Money
Reception is good. And efficient. The room was OK, altho my partner wanted a bath tub as the pic had showed that. Parking catered for at the mall, so it's safe. The breakfast was good.
2021년 12월에 3박 숙박함

10/10 - 훌륭해요

Kefiloe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful...loved it.
2021년 12월에 1박 숙박함

8/10 - 좋아요

Quintin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 11월에 4박 숙박함

4/10 - 별로예요

Gunilla

별로예요: 직원 및 서비스
Very disappointed and expensive with no service
I had paid for my stay but there were extra fees I still had to pay on checking in. I was soo tired and exhausted and asked to make all payments on checking out (since i had already paid for the actual stay) but was refused. I had already paid 2600R for the room and they wouldnt let me pay 50R on checking out. I had to park on the street and then check in and then get the parking and then drive around to the back street to be able to park. On morning of checking out room Service barge into my room when i am on the toilet asking to get my used towels(!?). Despite the fact that on checking in they agreed for me to check out 30 mins later. When you enter the room there is a tub next to your bed (doesnt make sense) and there is a balcony but a wall in front of it so literally no view.
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best hotel I've stayed at in a long time.
So my wife and I ended up at the aha Gateway Hotel actually by chance. The original hotel we had booked at closed down and didn't notify us or hotels.com as we later found out from customer support. On arrival we were greeted by the on duty manger, I believe her name was Sene. She was incredibly helpful and friendly, and helped lifted my wife and my spirit after the rough day we were having. We dropped our our bags off in our freshly cleaned room and headed down to the bar for a much needed drink. We were met again by incredibly friendly staff who heard about our ordeal and made some wine a food recommendations. The wine was superb especially for only being like $13 (180 Rand) and the food was good (I'll openly say I'm a tough person to please over food). Our short stay can be summarized as a wonderful and relaxing. The staff really make the hotel great. My wife and I have actually booked in for another 5-nights for the end of the month. Something to note, there was something I was unimpressed by during our stay and after making that known on a customer survey the management of the hotel called us to find out how they could improve, which is above and beyond in my books. I've stayed at a lot of hotels internationally and in South Africa including the Pearls, and this was the first time I've ever been contacted by management to learn how they could do better. I will go as far as to say when my wife and I visit Durban in the future this will be where we stay.
2021년 8월에 2박 숙박함

2/10 - 너무 별로예요

Gerald

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Stay away if you like peace and quiet
Hotel is clean, the type of selfish inconsiderate people that this hotel draws, leaves much to be desired. Shouting in the hallways at 4am is not on. No one was at reception to complain to. This happened to us 2out of the 3 nights we were there. Brought this up to reception and all we got was “sorry about that”. Stay away.
2020년 11월에 3박 숙박함

10/10 - 훌륭해요

Petrus

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 5박 숙박함

6/10 - 괜찮아요

nonto

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
2020년 8월에 2박 숙박함

4/10 - 별로예요

David 님, Johannesburg

연인과의 여행
별로예요: 직원 및 서비스
Hotel management lack of accountability for the issue raised by the customer, no hot water in the room after notifying 10h before, no milk with cereals, iron not working properly, air conditioning making noise on the heating status, no parking security, door open after 10pm for anyone to access,...
2020년 7월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property has walking access to the gateway shopping mall, a great bonus with exclusive shops and places to eat. Parking is also available. The rooms are modern and clean
2020년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service, and close to amenities
2020년 1월에 5박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
Beautiful hotel well positioned in Umhlanga Ridge. Very comfortable superior room, bath strangely positioned in the room. Very good breakfast with a wide selection of hot and cold items.
2020년 1월에 1박 숙박함

4/10 - 별로예요

Mohammed Imraan

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not very happy been peak time
Just wanted to say how my holiday turned out .on the 1st night the aircon was not working and they gave me a fan to use .my wife and I are people that cannot sleep without aircon .when I phoned reception they said they can only help in the morning and also they could NOT move me into another room.I really felt that my one night was not worth it and I should definitely get a refund or a free night since I was put in so much of inconvenience. Also when we went down for breakfast and we wanted to know if the potatoes we fried in the same oil as the other food as we are muslims and we are worried about eating haraam food .the staff were very rude and they laughed at us.Then also one of the days when we came back to the room there was a lady that came out of the toilet and she had her own card to the room.She did not even say anything to us to say that she was just checking if everything was in order but rather hurried out of the room.How can people just enter the room at any time,what about our personal belongings. Just to mention also that the aircon also troubled for one more day after that .Also one of the lifts were not working and this also was very irritating and inconvenient because been peek time in December and have to wait for some time for the one lift to come .Also after I checked out and the hotel called me for some feed back,and they told me that how is it possible that your family is here and they dont have any complaints and that we had such a bad time .
2019년 12월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Nice hotel overall as long as you have a room on the back since there is lots of traffic noise. Great breakfast and good service from all staff. Only disappointment was the pool that does not deserve to be called a pool...
2019년 11월에 14박 숙박함

2/10 - 너무 별로예요

Balakrishna

가족 여행
별로예요: 직원 및 서비스
worst hotel in the world
My paid reservation was cancelled ... I had a shouting match with a clerk for 2 hours ...no senior management were available . Worst experience , EVER . TAKE THIS HOTEL OFFF YOUR LIST .
2019년 11월에 6박 숙박함

8/10 - 좋아요

Leo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Very comfortable room. Recommend improving brightness of bedside lighting.
2019년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 2박 숙박함

8/10 - 좋아요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함

8/10 - 좋아요

Arthur

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gateway Hotel - A pleasant and enjoyable stay - re
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함

8/10 - 좋아요

Mahomed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AHA GATEWAY
All in all being attached to the Gateway Shopping Centre has its advantages as you can go directly to the centre without crossing any roads .
2019년 6월에 5박 숙박함

10/10 - 훌륭해요

Adilson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Otima opção. Recomendo.
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2019년 5월에 3박 숙박함

10/10 - 훌륭해요

Punkaj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay with close proximity to eating and shoppertainment. Suggested that during next revamp, replace carpets with tiles(personal preference). Good breakfast service
2019년 4월에 3박 숙박함

10/10 - 훌륭해요

SULIMAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함

8/10 - 좋아요

Premal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property could do with a bit of upgrading. It was difficult to move the suitcases on the carpeted areas. Zamazuli , at the front desk , was very helpful. Brian drove us around to see some touristy locations
2019년 3월에 2박 숙박함

10/10 - 훌륭해요

Mogamat Shahien 님, Cape Town

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Central location
Good service and location
2019년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: Sujeeth 님, 2019년 2월 28일
Dear Anonymous Thank you for the feedback, we are glad you enjoyed your overall stay. Kind Regards, Sujeeth Sewnarayan FOM aha Gateway Hotel

2/10 - 너무 별로예요

mohamed

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Room and bathroom in one
Lifts are old and doesn’t have hotel feel more like visiting old building lift Room and bath room in one no divider very cold feeling Really dint enjoy my stay couldn’t wait to check out
2019년 2월에 1박 숙박함
답변 제공: Sujeeth 님, 2019년 2월 28일
Dear Mr Mohamed Thank you for the feedback provided. We would like to apologize for any inconvenience caused during you stay. Kind Regards, Sujeeth Sewnarayan

10/10 - 훌륭해요

Lindokuhle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
birthday outing
It was an amazing trip and excellent service from very friendly staff
2019년 1월에 1박 숙박함
답변 제공: Sujeeth 님, 2019년 2월 28일
Dear Lindokuhle Thank you for the feedback, we are glad you enjoyed your stay. We look forward to welcoming you back in the near future. Kind Regards, Sujeeth Sewnarayan FOM aha Gateway Hotel

10/10 - 훌륭해요

Lindokuhle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was an amazing trip. The staff were very friendly and very helpful. Top class service, am thinking making this my yearly trip for my birthday
2019년 1월에 2박 숙박함
답변 제공: Sujeeth 님, 2019년 2월 28일
Dear Lindokuhle Thank you for the feedback, we are glad you enjoyed your stay. We look forward to welcoming you back in the near future. Kind Regards, Sujeeth Sewnarayan FOM aha Gateway Hotel

8/10 - 좋아요

Nonhle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 4박 숙박함
답변 제공: Sujeeth 님, 2019년 2월 28일
Dear Nonhle Thank you for the feedback, we are glad you enjoyed your overall stay. We look forward to welcoming you back in the near future. Kind Regards, Sujeeth Sewnarayan FOM aha Gateway Hotel

8/10 - 좋아요

ABDULLAH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 4박 숙박함
답변 제공: Sujeeth 님, 2019년 2월 28일
Dear Abdullah Thank you for the feedback, we are glad you enjoyed your overall stay. We look forward to welcoming you back in the near future. Kind Regards, Sujeeth Sewnarayan FOM aha Gateway Hotel