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파크뷰 홀리데이 아파트먼트 여행 후기

3.5 out of 5
파크뷰 홀리데이 아파트먼트
17 Boscombe Place Apartment 609, The Parkview Durban, North Beach, Durban, KwaZulu-Natal

이용 후기

6.6
평점 10 - 훌륭해요. 14개 이용 후기 중 4개" "
평점 8 - 좋아요. 14개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 14개 이용 후기 중 2개" "
평점 4 - 별로예요. 14개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 14개 이용 후기 중 2개" "

7.2/10

청결 상태

7.2/10

직원 및 서비스

6.2/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Uh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a stay
It was a marvelous stay. I think of visiting again in December
2018년 10월에 1박 숙박함
답변 제공: Germaine 님, 2018년 10월 12일
Thank you for staying with us! We are glad to hear that you enjoyed your stay with us. Kind Regards, Germaine Barnard

10/10 - 훌륭해요

Mmathapelo 님, North west

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and affordable.. Staff friendly.. Good beach view not bad at all.. 8/10
2018년 9월에 3박 숙박함
답변 제공: Germaine 님, 2018년 9월 19일
Dear Mmathapelo, thank you for staying with us. We are happy to hear that you enjoyed your stay. Kind Regards, Germaine Barnard

4/10 - 별로예요

Malenhle 님, Pietermaritzburg

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Post Stay at the hotel
The hotel still need a lot of improvement. The funiture is old and the aircon was not working. The carpet is also old. The utencils are also a huge concern. There were only two towels. The room was smelling.
2018년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bad!
The hotel was dirty and smelt bad. Cupboards in the room were staffed with rubbish and boxes. Its not even safe, i found my bagler door open and the room was not even cleaned yet it was around 4pm. The cutlery un the restaurant was worse very dirty including the plates and cups. They need to put hairdryers in the rooms its near the beach and need to improve on the bedding quality. Thembi from the restaurant was great, aya and yo from the reception aswell kept my trip going. They need to put wi fi in the rooms aswell. Im disappointed with the place. The codes for tv and lights wer lying around the whole room not even covered with tape and i fell coz of this.The lifts are so small. They need to renovate the whole place. Looks like an old prison I will never go back to that place again. There was no tissue when i checked inn i had to go downstirs to ask for tissue
2018년 2월에 1박 숙박함
답변 제공: Germaine Barnard 님, 2018년 2월 20일
Dear Guest I am sorry that your stay was not comfortable, however, I would like to know the room that you were placed in as my apartments do not have burglar gaurds or any cables lying around. I fear you may have been placed in another apartment owned by one of the other owners in the building. Kind Regards,

8/10 - 좋아요

Hein 님, Johannesburg

좋아요: 청결 상태, 직원 및 서비스
Good
It was very noisy at night because it is close to a pub. In general all is good. Hotel Restaurant is magnificent although it only takes cash. Staff is friendly and very helpful.
2017년 12월에 4박 숙박함
Dear Hein Thank you for your valued feedback. I am pleased that in general you had a pleasant stay. Apologies about the noise at night which is a problem due to the pub. Kind Regards, Germaine Barnard Parkview Holiday Apartments

10/10 - 훌륭해요

Hendrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
It was an amazing experience and stay at your Hotel with plenty of hospitality. Everything is on the doorstep e.g shops,beach,transport, entertainment places. The only snag is lack of WIFI
2017년 11월에 7박 숙박함
Dear Guest Thank you for your positive feedback and we are very pleased that you enjoyed your stay with us. The wifi in the public areas is problematic and erratic hence we are looking into placing wifi into the apartment. Kind Regards, Germaine

4/10 - 별로예요

Manj

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Noise from locals in the park opposite apartment made sleep impossible. Cleanliness an issue Apartment not maintained-painting. Apartment smelly. No refunds
2017년 11월에 2박 숙박함
Dear Guest We are so sorry to hear that you did not enjoy your stay. Unfortunately during the festive and holiday periods the area does get a bit noisy as it is located on the beachfront with lots of tourist around. Regarding the apartment being smelly we are looking into this as the apartment is cleaned daily. We will definitely work harder on this as maintaining a clean environment is very important to us. Kind Regards, Germaine Barnard

6/10 - 괜찮아요

Greg

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
You get what you pay for
It would have been helpful to know a few things about the place beforehand. This is a retirement community as well as a place to stay. That's not a deal-breaker but we only found that out by looking at the reviews. The advertised wifi was only available in the lobby, not in the rooms. There is a night club across the road that is very loud which made sleep difficult for the both the nights we stayed. The room was clean and basic. It's very close to the beach which is nice.
2017년 7월에 2박 숙박함
Dear Greg Thank you for your valuable feedback. I agree that it would be helpful to have a description that states that the establishment is part retirement hotel and part holidays apartments. I did try in the beginning to have this done on this booking site however, they do the write up from the amenities provided by the establishment and my request was declined. We do have this stipulated on our own website and other sites where we are allowed to do our own write up. My sincere apologies for this inconvenience. I do believe that it is advertised on the site that wifi is only available in public areas of the building. I am sorry about the noise from the night club which unfortunately we have no control over but we are looking into sound proofing the windows in the room. Kind Regards, Germaine Barnard

6/10 - 괜찮아요

Thandeka

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was beautiful and had enough space. I didn't like the smell
2017년 5월에 1박 숙박함
Dear Thandeka Thank you for you valued feedback. I will ensure that the cleaners use the room spray to give the room a good smell. Please accept my apologies for that inconvenience. Kind Regards, Germaine Barnard

10/10 - 훌륭해요

MaryRose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was tidy no complaints at all
We reaĺly had an amazing stay at Parkview the staff had a warm welcoming
Dear MaryRose Thank you for your valued feedback. We are very pleased that you enjoyed your stay. Kind Regards, Germaine

10/10 - 훌륭해요

Mpho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay!!
I had an amazing stay at Parkview and Im definitely coming back there next month. The place is homely. My only suggestion is that please buy blankets that will be in the store room sometwhere so that customers can get an extra blanket if they want cos i was feeling a bit cold.
Dear Mpho Thank you for your valuable feedback. I am very concerned to hear about the blanket as the rooms do have a set of blankets each. I will make sure there is a blanket for your next stay. Kind Regards, Germaine

8/10 - 좋아요

Nomcebo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had very pleasant stay I also love the bed it was so comfortable

2/10 - 너무 별로예요

ROLIH

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nothing that was advertised was at the property. No TV, No Fridge, No free parking, No free Wifi
답변 제공: General Manager 님, 2016년 11월 11일
Dear Guest My sincere apologies for the inconvenience caused. As explained via email and telephonically we had a mishap with the description between the Superior double room and the Standard Double room. These mistakes have been rectified and your refund given. Kind Regards, Germaine Barnard

4/10 - 별로예요

Busisiwe

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very bad stay
This is an old people's home, not a hotel. The lock on the door was broken and I was locked inside the room twice. The handle was not working. It took a long time for the staff to come and open the door from the outside. I would not recommend this place to anyone.
답변 제공: General Manager 님, 2016년 9월 29일
I am very sorry to hear that you did not enjoy your stay with us. The write up does explain that the accommodation is part retirement residence and part holiday apartments, and not a hotel. The accommodation is also listed under apartments. In regard to the lock on the door I will definitely look into this as I was at the accommodation on the 27 September and all was in working order with the door. My apologies for the inconvenience caused. Kind Regards, Germaine Barnard