2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

더 오이스터 박스 여행 후기

5 out of 5
더 오이스터 박스
2 Lighthouse Road, Umhlanga, KwaZulu-Natal

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 270개 이용 후기 중 232개" "
평점 8 - 좋아요. 270개 이용 후기 중 26개" "
평점 6 - 괜찮아요. 270개 이용 후기 중 5개" "
평점 4 - 별로예요. 270개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 270개 이용 후기 중 1개" "

9.8/10

청결 상태

9.8/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.8/10

친환경

이용 후기

10/10 - 훌륭해요

Fabrizio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved absoultey everything about this magnificent property. We look forward to our next stay.
2024년 2월에 4박 숙박함
답변 제공: NICOLE JACOBSZ 님, 2024년 2월 26일
Dear Sir, Thank you so much for your review. We look forward to welcoming you back.Kind regards,NICOLE JACOBSZGuest Relations Manager

10/10 - 훌륭해요

Olivier

2024년 1월에 4박 숙박함
답변 제공: Justin (Guest Relations) 님, 2024년 1월 20일
Dear OlivierThank you for taking the time to rate us.We look forward to welcoming you back!

8/10 - 좋아요

Adrian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Complim
Its was good however the fruit that was placed in the room was not checked.
2023년 11월에 1박 숙박함
답변 제공: Justin (Guest Relations) 님, 2023년 11월 13일
Dear AdrianIt was a pleasure having you back at The Oyster Box. Thank you for taking the time to rate and review us.We are saddened to hear that the fruit that was sent to your room for arrival was not to the standard that you have become accustomed to. We highly appreciate you reporting this to us and have addressed this with staff concerned. We look forward to welcoming you back, hopefully in the not too distant future, sir. Warm Regards,Justin (Director of Guest Relations)

10/10 - 훌륭해요

gamenio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Justin 님, 2023년 10월 13일
Dear gamenioThank your for taking the time to rate us.We look forward to welcoming you back soon.

10/10 - 훌륭해요

julie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Oyster Box is unique and exceptional in every way. It's like stepping back in time but with first rate modern service and attention to detail. The staff are all really lovely, nothing is too much trouble and its the best hotel I have stayed in.
2023년 9월에 6박 숙박함
답변 제공: Sereesha Rohith 님, 2023년 10월 11일
Dear Julie,Thank you so much for your wonderful review, we are thrilled to know that you had a lovely stay and we look forward to welcoming you back in the near future. Have a wonderful dayKind Regards

10/10 - 훌륭해요

Nicholas 님, Fareham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yet another fabulous stay at the Oyster Box, such a wonderful place to stay and relax with ultra friendly and efficient staff. We especially look forward to the buffet breakfast, a great way to start the day, sat on the terrace looking out in to the Indian Ocean and spotting the passing whales and dolphins, such a treat. A special mention and thanks must go to Wesley and Clive along with their teams for looking after us as usual, can’t wait for next year.
2023년 9월에 7박 숙박함
답변 제공: Nicole 님, 2023년 9월 14일
Dear Guest,Thank you for taking the time to post your review following your stay with us at The Oyster Box.We are thrilled to hear how you thoroughly enjoyed yourself and look forward to welcoming you back next year.

10/10 - 훌륭해요

Noluthando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Oysterbox never disappoints 🏆
2023년 9월에 1박 숙박함
답변 제공: Justin (Guest Relations) 님, 2023년 9월 11일
Dear NoluthandoThank you for taking the time to rate us and give us feedback. We highly appreciate it!We look forward to welcoming you back, hopefully in the not too distant future.

10/10 - 훌륭해요

Pedro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay here !! One of the best hotels in SA!
This has to be one of the best hotels in South Africa. From service to offerings, to quality of offering, attention, cleanliness. Honestly i can not say one bad word about this hotel. If you can, definitely stay here!!! It is a beautiful stunning hotel! Regards,
2023년 8월에 6박 숙박함
답변 제공: Justin (Guest Relations) 님, 2023년 9월 6일
Dear PedroThank you for taking the time to give us feedback. We are deeply grateful and thrilled that you enjoyed the service and the facilities and that you had a great stay with us.We look forward to welcoming you back, hopefully not in the too distant future.

10/10 - 훌륭해요

Julie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Justin 님, 2023년 7월 22일
Dear JulieThank you for taking the time to rate us! We look forward to welcoming you back - hopefully in the not too distant future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely amazing! Great service and stunning hotel
2023년 7월에 1박 숙박함
답변 제공: Sereesha Rohith 님, 2023년 7월 12일
Dear Anonymous,Thank you so much for your wonderful comments and excellent rating. We hope to welcome you back to The Oyster Box in the near future.Kind Regards

10/10 - 훌륭해요

Stuart 님, Winter Haven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best hotels I have ever stayed in.
답변 제공: Nix 님, 2023년 5월 30일
Thank you for your feedback, we are happy you enjoyed your stay and look forward to you next visit.

10/10 - 훌륭해요

Shirley

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Oyster Box is one of my favourite hotels. The decor is beautiful and the ambiance warm and welcoming. The staff are attentive, helpful and pleasant giving excellent service. As usual the meals we had in the restaurants were delicious. All round another wonderful stay.
2023년 5월에 5박 숙박함
답변 제공: Justin (Guest Relations) 님, 2023년 5월 12일
Dear ShirleyThank you for taking the time to write a review. We are happy to hear you enjoyed the food and that our staff took good care of you. We look forward to welcoming you back!

10/10 - 훌륭해요

Ferial

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a short stay both times, so we were unable to use the amenities, however we still had an absolutely amazing stay. Staff and service were exceptional, they were very friendly and always ready to assist, and go over and above. The rooms are beautiful, very comfortable and cater to all needs and they made a special surprise for us when we got to the room for our anniversary celebration. We had a sea-facing room which was absolutely stunning to wake up to the sound of the waves and go to sleep to the same. Food was delicious, and the oyster and sparkling wine breakfast buffet was absolutely delicious and catered to every taste. Definitely worth staying there. We would love to go back!
2023년 5월에 1박 숙박함
답변 제공: Justin (Guest Relations) 님, 2023년 5월 11일
Dear FerialThank you so much for taking the time to give us feedback and to rate us. We are thrilled that you enjoyed your anniversary surprise on this return stay.We look forward to welcoming you back - hopefully in the not too distant future!

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is one of the finest hotels we have ever stayed. I couldn't recommend more. Room/view was fabulous. Food exceptional and the staff superb.
2023년 4월에 2박 숙박함
답변 제공: Sereesha Rohith 님, 2023년 4월 25일
Dear David,Thank you so much for your wonderful review.I am thrilled to hear that you have enjoyed your time with us. We look forward to welcoming you back in the near future.Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Oyster Box Short Break
Excellent hotel and fantastic service
2023년 2월에 3박 숙박함
답변 제공: Sereesha Rohith 님, 2023년 3월 6일
Dear Anonymous,Thank you so much for your wonderful comments. We look forward to welcoming you back in the near future. Kind Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Sereesha Rohith 님, 2023년 2월 22일
Dear Anonymous,Thank you so much for your incredible rating, we look forward to welcoming you back in the near future.Have a wonderful day.Kind Regards

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the best hotels we have ever stayed in.
2023년 2월에 2박 숙박함
답변 제공: Justin (Guest Relations) 님, 2023년 2월 8일
Dear RaymondThank you for taking the time to rate us. We appreciate your feedback and look forward to welcoming you back!

10/10 - 훌륭해요

Manon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is idyllic, and the staff is very friendly. The location on the beach with a view of the light house is amazing. Just a great place to stay!
2023년 1월에 2박 숙박함
답변 제공: Bella 님, 2023년 1월 23일
Thank you so much for your review.We are glad you enjoyed your stay and hope to see you back soon.

10/10 - 훌륭해요

JUSTIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a delight !
Amazing. The staff are charming and professional ! Breakfast is a feast And the hotel is stunning
2022년 12월에 4박 숙박함
답변 제공: Bella 님, 2022년 12월 17일
Thank you so much for your feedback.We hope to see you back soon.

10/10 - 훌륭해요

Sibusiso

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tranquilizing and relaxing with such elegance.
It was an amazing experience, a treatment of royalty.
2022년 12월에 2박 숙박함
답변 제공: Bella 님, 2022년 12월 16일
Thank you so much for your feedback.We hope to see you back soon.

10/10 - 훌륭해요

Adam

2022년 12월에 1박 숙박함
답변 제공: Sereesha Rohith 님, 2022년 12월 12일
Dear Adam,Thank you so much for taking the time to rate your stay with us. We look forward to welcoming you back in the near future.Kind Regards

10/10 - 훌륭해요

Shivani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Bella 님, 2022년 12월 8일
Dear ShivaniThank you for taking the time to review us.We wish you a fantastic festive season and hope to see you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Paying attention to detail, customer service at i!
This truly was a 5 star experience!! My daughter literally didn’t want to leave, she called it home away from home. That’s how well they treated us. The service is amazing everyone takes you seriously as a guest. They seem to get it right all the time it wasn’t our first stay but they still managed to dazzle us with their hospitality. From the checking in, to the room, the food etc .
2022년 8월에 5박 숙박함
답변 제공: Sereesha Rohith 님, 2022년 9월 2일
Dear Anonymous,Thank you so much for your wonderful comments about your stay. I am thrilled to hear how happy your daughter was. I hope to welcome you back again in the very near future.Have an amazing day! Kind Regards

10/10 - 훌륭해요

Tabitha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was one of the most beautiful spots outside the Durban area. Love, love, love this hotel! Tabitha
2022년 8월에 1박 숙박함
답변 제공: Justin 님, 2022년 8월 30일
Dear TabithaThank you for taking the time to review us. We appreciate the lovely feedback!We look forward to welcoming you back soon!

10/10 - 훌륭해요

Mary Ellen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We thoroughly enjoyed our experience at The Oyster Box. It felt “old world” yet modern. The outdoor patio, main dining room and rooftop bar were really enjoyable. The staff is extremely welcoming. Food is quite good and it’s at a beautiful location, overlooking the ocean. The staff were wonderful.
2022년 8월에 2박 숙박함
답변 제공: Justin 님, 2022년 8월 24일
Dear GuestThank you for taking the time to write a review. We appreciate your wonderful comments with regards to the staff and look forward to your return - hopefully in the not too distant future.

10/10 - 훌륭해요

Shirley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, having stayed before and having appreciated the outstanding service and staff, I did feel the service in the Terrace had slipped somewhat.
2022년 8월에 3박 숙박함
답변 제공: Sereesha Rohith 님, 2022년 8월 23일
Dear Shirley,Thank you so much for your review.Would you kindly provide me with more feedback with regards to the service you received in The Ocean Terrace during your stay.You are also most welcome to email me directly at butler1@oysterbox.co.za.I look forward to your response. Have a lovely day further.Kind RegardsGuest Relations Manager

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Sereesha Rohith 님, 2022년 7월 16일
Dear Jeremy, Thank you so much for your incredible rating of your stay. We look forward to welcoming you again in the near future. Kind Regards

10/10 - 훌륭해요

Nicholas 님, Fareham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Oyster box is a fabulous place to stay, very luxurious with outstanding staff. This was our third stay here and are looking forward to our next visit. The buffet breakfast on the terrace is superb and sets you up for the whole day, Oysters, curry and champagne, what’s not to like!!! A long leisurely breakfast has to followed by a walk along the vey clean and safe promenade, what a fabulous stay.
2022년 6월에 7박 숙박함
답변 제공: Justin 님, 2022년 7월 4일
Dear Nicholas Thank you for taking the time to write us a review. We are overjoyed by your experience with us an look forward to welcoming you back, hopefully in the not too distant future!

10/10 - 훌륭해요

Sandile

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함
답변 제공: Sereesha Rohith 님, 2022년 6월 6일
Dear Sandile, Thank you so much for your rating of your stay at The Oyster Box. We look forward to welcoming you back in the near future. Kind Regards

10/10 - 훌륭해요

Isaac 님, Tel Aviv

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Before our arrival we received a questionnaire from the hotel asking us what our preferences were in several areas. We were met at the airport by a friendly chauffeur who drove us to the hotel and offered us bottles of water of our choosing. On arrival at the hotel we were welcomed by a welcoming party. Of particular note was the adherence to Covid-19 precautions with every item touched being wiped clean. As we were returning to the hotel after 53 years, having spent our honeymoon at the hotel in 1969, we were granted an upgrade to a beautiful sea and lighthouse facing room. Soon after our settling into our room we were presented with a bottle of champagne and of water as well as plates of cakes . We stayed at the hotel for 5 nights, ate at the bar restaurant on 2 occasions and enjoyed the wonderful and varied breakfasts. All in all we rate the Oyster Box as one of the very best hotels we have every stayed at. Very highly recommended.
2022년 5월에 5박 숙박함
답변 제공: Sereesha Rohith 님, 2022년 6월 13일
Dear Issac, Thank you so much for your wonderful review, I am thrilled that you had a wonderful stay with us. My team and I hope to welcome you back again very soon. Have a magnificent day. Kind Regards

10/10 - 훌륭해요

Meg

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unbelievably perfect! Loved the staff and beauty of this exquisite hotel.
2022년 5월에 2박 숙박함
답변 제공: Justin 님, 2022년 5월 17일
Dear valued guest Thank you for taking the time to rate us and give us feedback.

10/10 - 훌륭해요

Jeanette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved every minute of our stay…
2022년 4월에 3박 숙박함
답변 제공: Justin 님, 2022년 5월 10일
Dear guest Thank you for taking the time to rate us and for the great feedback. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Timothy 님, DOLLAR

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding hotel with wonderful staff.
2022년 4월에 2박 숙박함
답변 제공: Justin 님, 2022년 4월 16일
Dear sir Thank you for the lovely feedback. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Marius

2022년 3월에 2박 숙박함
답변 제공: Sereesha Rohith 님, 2022년 4월 6일
Dear Marius, Thank you so much for your rating, we hope to welcome you back in the near future. Have a wonderful day further. Kind Regards

10/10 - 훌륭해요

Wihan

2022년 3월에 3박 숙박함
답변 제공: Sereesha Rohith 님, 2022년 3월 30일
Dear Wihan, Thank you so much for your rating of your stay at The Oyster Box Hotel. We look forward to welcoming you back in the near future. Kind Regards

10/10 - 훌륭해요

ARVIND

2022년 3월에 1박 숙박함
답변 제공: Sereesha Rohith 님, 2022년 3월 19일
Dear Arvind, Thank you so much for your wonderful rating. We look forward to welcoming you back in the near future. Kind Regards

10/10 - 훌륭해요

Morongwa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 2박 숙박함
답변 제공: Sereesha Rohith 님, 2022년 3월 10일
Dear Valued Guest, Thank you s much for your rating of our hotel. We look forward to welcoming you back in the near future. Kind Regards

10/10 - 훌륭해요

Wiseman

2021년 8월에 1박 숙박함
답변 제공: Justin 님, 2021년 9월 17일
Dear Guest Thank you for taking the time to rate us! We look forward to welcoming you back. Warm Regards, Justin P. Botha Director of Guest Relations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Amazing Stay Made our stay special
2021년 5월에 1박 숙박함
답변 제공: Justin 님, 2021년 6월 6일
Dear Anonymous Thank you for taking the time to write a review and rate us. We look forward to welcoming you back! Warm Regards, Justin P. Botha Director of Guest Relations

10/10 - 훌륭해요

Joanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional experience at the Oyster Box
Outstanding hotel that goes above and beyond to curate the most exceptional experience for their guests. Sublime location on South Africa’s eastern coastline with unparalleled vista and service to please the most discerning traveller.
Pool side
Sunrise
Entrance
Beach
2021년 4월에 1박 숙박함
답변 제공: Justin 님, 2021년 4월 14일
Dear Valued Guest It was an absolute pleasure hosting you at The Oyster Box. Thank you for taking the time to rate us and leave such a lovely review. We look forward to welcoming you back, hopefully not in the too distant future. Warm Regards, Justin P. Botha Director of Guest Relations

10/10 - 훌륭해요

jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 5박 숙박함
답변 제공: Justin 님, 2021년 3월 27일
Dear sir Thank you for taking the time to rate us. We look forward to welcoming you back!

10/10 - 훌륭해요

Juan-Ettienne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oysters Box stay
Amazing stay, never felt so at home in a hotel.
2020년 10월에 1박 숙박함
답변 제공: Sereesha Rohith 님, 2020년 11월 2일
Dear Juan-Ettienne, Thank you so much for your review. I am thrilled that you had an amazing stay and felt so at home. we look forward to welcoming you back in the near future. Kind Regards

10/10 - 훌륭해요

Thabiso

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel
This was a great experience with excellent service. The room was very comfortable and staff were really friendly and accommodating.
2020년 10월에 1박 숙박함
답변 제공: Tiffany Gore 님, 2020년 10월 26일
Dear Guest Thank you for taking the time to rate us. We are thrilled that you had such an enjoyable experience with us. We look forward to welcoming you back, hopefully in the not to distant future! Warm Regards

4/10 - 별로예요

Danie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
We stayed for one night as a romantic getaway. The room was small with a sea view and little verandah but nothing special for the 350usd a night price tag. The breakfast was under par for a 5 star hotel, and the service was also not great. The hotel itself is beautiful and the location is great, but at this price tag not to be recommended.
2020년 9월에 1박 숙박함
답변 제공: Angela Venniker 님, 2020년 10월 5일
Dear Danie, Thank you for staying with us, we truly appreciate you choosing The Oyster Box. I would like to take this opportunity to convey my heartfelt apologies for the service you experienced. I can assure you we are trying everything in our power to provide all we could before and sadly have had to limit various things due to government regulations and the circumstances surrounding Covid-19. We do have various rooms to book in the hotel including suites that provide more space than the room you booked. I would however like to kindly request for you to consider staying with us again so that we may have the chance to make this up to you. While I realize it will not take away the experiences of your last stay, I would like to extend a complimentary night’s stay in one of our beautiful suites as part of your next booking as a small token of our apologies, as we would sincerely appreciate the opportunity to regain your faith in our service delivery. I hope to hear from you and please accept our heartfelt apologies once again. Warm Regards, Angela Venniker Revenue & Reservations Manager

4/10 - 별로예요

Jaco

별로예요: 직원 및 서비스
Overrated
I have stayed a lot of times in the Beverly Hills hotel across the road and it was always a dream to stay in the Oyster Box. After n tiresome trip with Covid 19 regulations we arrived at the hotel hungry and I wanted a salad. We could only order from current menu being send from one restaurant to another (16:00 in afternoon). Well I had to settle for a scone and tea. As a gold member on hotels.com no one offered us any of the extras that was promised. No free bottle of wine, we could not have a late check out and also no R95 credit on food as promised. The only good thing was we had to check out at 11 and we had high tea from 12 to 4 as our flight was at 18:00. This was a very disappointing experience, I will definitely not be back at the Oysterbox soon.
2020년 8월에 2박 숙박함
답변 제공: Sereesha Rohith 님, 2020년 9월 2일
Dear Mr. Jaco, Thank you so much for your feedback. We would like to profusely apologize for the negative experience that you had with us during your stay. We take feedback like this very seriously and ensure that the proper measures are taken to avoid incidents like this from happening again in future. kindly note that you will be receiving an email from our Acting General Manager, Tyler Liebenberg. Kind Regards

8/10 - 좋아요

Junaid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Justin 님, 2020년 8월 12일
Dear valued guest Thank you for taking the time to rate us. We look forward to welcoming you back in the future!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
Die Zimmer sind etwas klein geraten,balkon türe sind nicht so funtion tüchtig.
2020년 2월에 6박 숙박함
답변 제공: Sereesha 님, 2020년 3월 10일
Lieber Gast, Vielen Dank für Ihre Bewertung. Wir bieten andere Catergory-Zimmer an, die viel größer sind, zum Beispiel unsere Sea Facing Suite sowie unsere Garden Villa. Bitte teilen Sie uns bei erneuter Buchung mit, dass einer unserer Mitarbeiter Sie entsprechend unterstützt. Mit freundlichen Grüßen

10/10 - 훌륭해요

Janine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 2박 숙박함
답변 제공: Justin 님, 2020년 3월 2일
Dear Guest Thank you for taking the time to rate us. We look forward to welcoming you back, hopefully in the not to distant future! Warm Regards, Justin P . Botha Director of Guest Relations

10/10 - 훌륭해요

Rachel 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food is incredible however breakfast service was slow even with lots of staff
2020년 2월에 5박 숙박함
답변 제공: Justin 님, 2020년 2월 20일
Dear guest Thank you for taking the time to rate us. We are thrilled you enjoyed the food! Warm Regards, Justin P. Botha Director of Guest Relations

10/10 - 훌륭해요

Antti

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 5박 숙박함
답변 제공: Justin 님, 2020년 2월 21일
Dear Guest Thank you for taking the time to rate us. We look forward to welcoming you back, hopefully in the not too distant future! Warm Regards, Justin P. Botha Director of Guest Relations