테라스/파티오
예약 가능 여부 확인

더 세인트 제임스 온 베니스 럭셔리 게스트 하우스 여행 후기

4 out of 5
더 세인트 제임스 온 베니스 럭셔리 게스트 하우스
100 Venice Road Morningside, Durban, KwaZulu-Natal

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 64개 이용 후기 중 29개" "
평점 8 - 좋아요. 64개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 64개 이용 후기 중 7개" "
평점 4 - 별로예요. 64개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 64개 이용 후기 중 2개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

Rajeev

2022년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Très bel endroit
Personnel accueillant, Décorations, meubles et plafonds merveilleux. Quartier agréable.
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Thamsanqa

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

King

2022년 3월에 1박 숙박함

10/10 - 훌륭해요

jonathan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 4박 숙박함

10/10 - 훌륭해요

Kassandra

2020년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 4박 숙박함

10/10 - 훌륭해요

Karina

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place with kind, helpful staff and good breakfasts.
2020년 3월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Since the door of the balcony was not really closable and the bar was direct in front of my room, it was much to noisy, even late in the night. The standard was good but definitely not luxury
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

Karina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함

8/10 - 좋아요

Craig

The guest house is great with an old but welcoming feel to the reception. The rooms however, are very modern, spacious and luxurious. My only criticism of the rooms is that the wash basin is in the room instead of inside a conventional bathroom. There is a flat screen TV in the rooms with ample channels for viewing pleasure. The staff are extremely friendly and go out of their way to make you feel welcome. I looked at the menu in the guest house restaurant (The Fig Leaf) and was shocked at the high prices for the food on the menu. The menu is also limited and it is important to note that the guest house is strictly Halaal, so if you enjoy a glass of wine or a beer with your meal, this is not the place to dine. Overall, the room was comfortable and my stay was a pleasant one.
2018년 11월에 1박 숙박함
답변 제공: Mich 님, 2019년 1월 9일
thank you for a very informative review. We certainly hope we will be able to welcome you back to our establishment in the future

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great guest house with friendly staff. Fantastic rooms. Really nice outdoor dining area and great breakfasts, and in a quiet neighbourhood within walking distance to Florida Road and nice cafes.
2018년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Not what it promises to be...
Two and a half star hotel masquerading as a four. Rooms are very small, no sound proofing so very noisy, and decor is garish. Restaurant was good until we found out it was staffed by students from the local catering school who are not paid for their efforts!!
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

Fathima

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome stay
I loved the warm hospitality. The decor and setting is amazing. People who work there are super friendly and helpful

6/10 - 괜찮아요

Wayne

좋아요: 직원 및 서비스
별로예요: 청결 상태
St James is okay for one night maximum
St James is not amazing! Room no 7 has a bath tub with a hand shower attachment. Very disappointing. Hate bath tubs! The shower head was ineffective making ablution facilities below expectation. No buffet breakfast as expected. Was a la carte. Good location.

10/10 - 훌륭해요

Cedric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Manga Gauthier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gauthier
It was amazing and confortable

8/10 - 좋아요

Ayanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 1박 숙박함

8/10 - 좋아요

Trevolin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay at Morningside
The staff at St James were amazing, especially Sam. We were travelling under difficult circumstances as my Father in Law had passed. Even though they didn't know, they went out of their way to accommodate all our requests. Coming back to the hotel each evening with a wonderful typed note on the pillow and homemade truffles brought a smile to our faces.The food was amazing. Thank you to the chef who made a peppercorn sauce for my son's steak. The only downside of staying here is constantly having to key in codes to access the Wi Fi. Each time you arrive at the hotel it needs to be keyed in and then if not in use for a while, it needs to be re-keyed. We were fortunate enough to see a monkey at breakfast.
2017년 12월에 7박 숙박함

10/10 - 훌륭해요

Arthur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 1박 숙박함

10/10 - 훌륭해요

Jordan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon hotel
Très bon accueil, jolie chambre et propre. Très bon petit déjeuner, jolis extérieurs. Parking pour se garer très pratique. Hotel bien situé.
2017년 10월에 1박 숙박함

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not Impressed
The room was pleasant, but the Halaal conditions were not clearly marked in the description. I do not mind Halaal food, but the lack of alchohol was not explained when I booked. The staff were slow, it took 25 minutes just to get a couple of coffees in the restaurant. I had to go looking for milk for coffee in the room on the second morning. I will not be staying there again, I would rather go to a hotel.
2017년 9월에 2박 숙박함

10/10 - 훌륭해요

pam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No need to return, nothing special
Not much to say. Extremely uncomfortable bathroom (bathtub) with hand held shower and no curtain. Big mess after every shower. Electric plugs behind curtain difficult to find and use. staff with no interest in assisting anyone
2017년 6월에 3박 숙박함
답변 제공: Tracy 님, 2017년 6월 26일
Good day and thank you for your review and your feedback on the areas that we need to pay attention to. The Saint James on Venice has been sold and the new owners are looking at possibly adding showers into bathrooms with only bathtubs or failing that replacing them. I will speak to my staff, as we pride ourselves in our friendliness and service excellence, to ensure that they are always aware and available to assist guests when and where possible. Kind Regards

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely poor
The hotel management is absolutely poor. We book 3 rooms 2 months in advance all paid for yet the day arrive the don't have any rooms cant provide alternative rooms or a refund
Good day, Thank you for your email. I would like to assure you that in the event that a refund is due to you and that we have directly received payment from you we will be more than happy to attend to a refund. I am not aware of any situation where we have had 3 rooms booked and paid for and not been able to accommodate guests on arrival. Unfortunately you have not furnished me with your name and/or contact details so I am unable to investigate this further, however should a refund be due to you please contact me or your tour operator and I will most certainly process such refund. Kind Regards Tracy

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointed
Checked in after 5pm . Area for parking was very dark . Room was old but we'll furnished. The room smelt bad ;like it had not been opened for awhile and the bed had curly hairs and dirt on the top.
Thank you for your feedback. I am as disappointed as you as we pride ourselves in our cleanliness and service excellence. We have very strict procedures in place and I assure you that this instance will be dealt with accordingly. Kind Regards Tracy

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay in a fantastic place with very friendly and accommodating staff! The breakfast was amazing and the breakfast setting was delightful
Dear Timothy, We are so happy that you enjoyed your stay with us and we appreciate your great feedback. Thank you and we look forward to seeing you again. Kind Regards Tracy

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy, peaceful, friendly, safe and not far from downtown. Close to Suncoast Casino and entertainment complex.
답변 제공: owner 님, 2017년 3월 22일
Glad we were conveniently situated for you and that you enjoyed your stay.

10/10 - 훌륭해요

Bulelani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2017년 1월 30일
We aim to give our guests 5 star treatment and look forward to welcoming you again.

8/10 - 좋아요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very good bed and breakfast, with exceptionally friendly staff, who always went the extra mile to ensure I was comfortable. The room was always in a neat state, and with more-than-sufficient facilities, such as free WiFi, air conditioning, and cable TV, it was a comfortable and enjoyable living space. The extra touches such as the note and chocolate left daily on the bedside table by the cleaning staff, further added to the feeling that you are important and cared for. There was also a charming shared living room adjacent to the guest rooms, with couches, air conditioning and a flat screen TV, that made for a lovely place to relax and watch TV or perhaps read a book. Location was also very convenient, being close to Florida Road (a strip of restaurants, with some fast food delivery stores as well; helpful for organising lunch or dinner if you're having a lazy day, and the guard will even escort the delivery man to your door) and only 5km from uShaka Marine World, and even less to the beach front. Overall, a very comfortable stay, and I would definitely recommend this hotel as well-priced and well-placed.
답변 제공: General Manager 님, 2017년 1월 30일
Thank you for your positive feedback and recommendation. We value people and we are pleased your stay with us was enjoyable.

8/10 - 좋아요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
답변 제공: General Manager 님, 2017년 1월 30일
Thank you for your feedback; we appreciate every response.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2017년 1월 30일
Thank you for your rating - we appreciate all feedback.

8/10 - 좋아요

Sean

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient, clean, contemporary hotel in good area
Quick weekend getaway in Durban. Would recommend the Saint James on Venice without hesitation.
답변 제공: General Manager 님, 2016년 12월 5일
Thank you for your positive recommendation.

6/10 - 괜찮아요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely spacious and comfortable
Guesthouse and room was lovely, clean and spacious. Wooden floors do mean that you hear the other guests though. Breakfast was disappointing. It says served from 6h30. By 6h50 the coffee machine was only started. No freshly squeezed juices as promised either. Not ideal if one is in a rush. However the food served was tasty. A nice place. I would stay again.
답변 제공: General Manager 님, 2016년 12월 5일
Thank you for your constructive feedback, and we apologise for the inconvenience at breakfast. We have made some changes in the kitchen and resolve not to disappoint when you stay again.

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
convenient and clean
Old style charm with modern facilities
답변 제공: General Manager 님, 2016년 12월 5일
We look forward to welcoming you again.

4/10 - 별로예요

Christina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I cannot rate my stay because after I showed up and checked in the hotel said it was over booked and I was asked to leave. I didn't get my money back and the hotel they arranged for a second location was a sub par hostel. Overall I did not have a good experience.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The solution to large chain hotels
Nice place the antithesis of large hotel chains. Nice courtyard for breakfast with garden. Wood floors, nice bathroom fixtures

6/10 - 괜찮아요

Not Provided 님, Kimberley

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast menu is too limited. Continental breakfast doesn't have variety...

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Air condition not working Breakfast not that apetising

10/10 - 훌륭해요

Cheri 님, The Gold Coast Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was amazing, super friendly and very helpful

10/10 - 훌륭해요

Margaret 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks to all at St James who gave exceptional service

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No Room at The Inn
When we arrived, our second room had been given away and both managers were unaware of who the guest who had taken it was. We requested a full refund for both rooms and left.

10/10 - 훌륭해요

niel 님, Vancouver

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved it!!!
A home away from home! What a fantastic guest house. Great venue close to kings park and the cbd, quiet suburb, great service, excelent atmosphere! The restaurant is highly recomended!

8/10 - 좋아요

Rene' 님, Johannesburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
St James a good option
we had a short trip so only stayed one night. The room was beautifully furnished, beds and pillows very comfortable. The staff were very friendly and the breakfast was very good. Overall a good experience.

10/10 - 훌륭해요

Phoebe 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Durban break
The staff were all very friendly and accommodating suggesting places to eat and things to see and do. The room was lovely and very clean. Breakfast was great and the garden dining area was beautiful and peaceful. I would definitely recommend staying here as it was an easy to access area and I always felt very safe.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good position and friendly staff
All was great except the old wooden floors which was a bit noisy as you could hear guests walking around outside the room.

10/10 - 훌륭해요

bill 님, australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel
The hotel stay was amazing. It was affordable, very relaxing and comfortable and the staff were always willing to help out. Will be staying there again
답변 제공: Sunet 님, 2014년 11월 15일
Good Day Bill Thanks so much for taking the time to write this note. We hope you enjoyed the rest of your holiday in our beautiful country. Keep Well

10/10 - 훌륭해요

Robbie 님, England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding!!!
Found this hotel last minute for a really short break. What a fantastic place.. I really can't say enough good things about it.. Can't wait to go back.. Only bad thing I will say is that Expedia charged me quite a bit more than I would have if I had contacted the hotel directly.. Please go and stay there it's awesome!!!
답변 제공: Sunet 님, 2014년 11월 15일
Good Thank-you so much for your kind words, if you do recall anyone's name in particular please let me know as I would like to thank them. We look forward to welcoming you back soon I hope!

4/10 - 별로예요

Mick & Mags 님, Scotland

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Below Par on a 4 day visit
Room No 9 found to be impractical, bath with hand held shower led to flooded floors. Personal room safe awkwardly positioned to allow safe usage. Room door latch faulty, repaired following day. Ended up asking for another room with decent shower. Room 8 much better when available on day 3. Breakfast buffet on two days only. Inefficient service last two days due to short staff, not helped by management offering any explanation. Did so when we complained of delays. Lighting throughout hotel and inn garden area on the dim side. Neighbours dogs noisy.
답변 제공: Sunet 님, 2014년 11월 15일
Good Day Thank-you for your constructive feedback. We are currently working on ways to improve the issues mentioned. I am glad you did however found room 8 to be more convenient.