로비 좌석 공간
예약 가능 여부 확인

더 워터프런트 호텔 & 스파 바이 미스티 블루 호텔 여행 후기

3.5 out of 5
더 워터프런트 호텔 & 스파 바이 미스티 블루 호텔
Corner of Mahatma Gandhi & Browns Road, Durban, KwaZulu-Natal

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 217개 이용 후기 중 59개" "
평점 8 - 좋아요. 217개 이용 후기 중 86개" "
평점 6 - 괜찮아요. 217개 이용 후기 중 37개" "
평점 4 - 별로예요. 217개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 217개 이용 후기 중 18개" "

8.2/10

청결 상태

7.8/10

직원 및 서비스

4.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

LINFORD

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2021년 6월에 3박 숙박함

4/10 - 별로예요

Lindokuhle

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It wasn’t as what was advertised
2021년 6월에 2박 숙박함

2/10 - 너무 별로예요

Thabani

2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

Mlungisi

Hotel closed
This hotel is closed due to Covid-19 but they still accept bookings and you cant even get a refund.
2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

Lucia

가족 여행
별로예요: 직원 및 서비스
We arrived friday afternoon. We were placed on the third floor. We booked 2 rooms which we expected to be placed close /next or opposite each other but that was not the case. The lifts were not working and when we asked when are they going to be fixed the lady lied to us and said on that same friday which it never happened until we checked out the next monday. What irratated us was that there was no one to help us the guest with the laggages, we had to carry them to the third floor ourselves. On Saturday we went out and when we came back at night
2021년 6월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
2021년 6월에 1박 숙박함

2/10 - 너무 별로예요

Emmanuel baba

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 2박 숙박함

6/10 - 괜찮아요

Isaac

좋아요: 청결 상태
별로예요: 객실의 편안함
2021년 6월에 1박 숙박함

4/10 - 별로예요

Fisokuhle

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Letter of complaint
They were not friendly
2021년 6월에 2박 숙박함

10/10 - 훌륭해요

Nkosinathi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 2박 숙박함

8/10 - 좋아요

Mr J Sipho

2021년 5월에 2박 숙박함

6/10 - 괜찮아요

Gurshem

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Too noisy and its a construction site
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

Khosi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was amazing, staff was cery friendly and helpful
2021년 4월에 1박 숙박함

6/10 - 괜찮아요

Tsepiso

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 2박 숙박함

8/10 - 좋아요

Nhlanhla Mavis

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Good rooms, bad service at Waterfront hotel
The hotel itself has lovely rooms, clean and spacious. The service is terrible at reception. Not answering calls, even the welcome was disappointing.
2021년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel Review
I would not recommend the hotel to anyone. My first impression when I got there is that the place is in disrepair. Tiles missing from walls, only one elevator working, dirty couches as you enter the lobby, etc.. My experience of the room was also not good, there was no toilet paper in the room, there was smelly rotten water in the kettle, it smelled of smoke and the carpet was very dirty. The staff is friendly, but the building is in need of maintenance and and a deep clean.
2021년 5월에 1박 숙박함

4/10 - 별로예요

Virgil

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Not so Great this time
It was disappointing to say the least. The last time we went there the service was impeccable. This time around the we asked to change a room as the balcony door couldn't lock so we had to wait for the maintenance guy to come in the following afternoon. The carpets have stains on them, the outside balcony was layered with dust and so where the curtains. They only gave us one set of one set of moisturisers when we where there. The food was a mish mash of slop. Only saving grace is the kind and patient front desk staff and the maintenance guy.
2021년 2월에 2박 숙박함

10/10 - 훌륭해요

Nolwazi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함

8/10 - 좋아요

Mandla

좋아요: 직원 및 서비스
2020년 10월에 3박 숙박함

10/10 - 훌륭해요

Thembeka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel and Great Stay
Enjoyed the stay and service was excellent. Wish they had bar fridge in the room
2021년 3월에 2박 숙박함

8/10 - 좋아요

Ayanda

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
My stay was wonderful, the problem I had my Linen was sticky, pillows as well. I don’t know why but It was a horrible smell.
2021년 3월에 1박 숙박함

8/10 - 좋아요

Sbongakonke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함

6/10 - 괜찮아요

Thabisitse

단체 여행
좋아요: 청결 상태, 직원 및 서비스
It looked like it was under construction, it looked nothing like the pictures. The aircon in our room was not working and we were booked in a superior room facing the sun, so it was hot.
2020년 11월에 1박 숙박함

8/10 - 좋아요

Jerome Sbusiso

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Important improvements necessary
All rooms should have bar fridges so the visitors don't have to ask for ice at reception. The shower has no hot water at all or takes. Long for hot water to heat up.
2020년 11월에 1박 숙박함

6/10 - 괜찮아요

Noluthando

별로예요: 청결 상태, 직원 및 서비스
2020년 3월에 1박 숙박함

2/10 - 너무 별로예요

Sylvester

단체 여행
별로예요: 직원 및 서비스
2020년 3월에 1박 숙박함

8/10 - 좋아요

Mthokozisi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 3월에 2박 숙박함

10/10 - 훌륭해요

Aresh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I love the hotel and ill be Back!
It was absolutely amazing.
2020년 3월에 1박 숙박함

6/10 - 괜찮아요

Sibusiso

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
We had a disappointing stay for 1 the water in our room was cold in d eving only hot in the morning. The cleaning lady we had an encounter with was rude and unfriendly which led to an argument. But management was great in resolving the issue. Otherwise that was the first and last time we booked that hotel.
2020년 2월에 2박 숙박함

2/10 - 너무 별로예요

Jashika

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disasterfront Hotel and Spa
Misleading and really sad that the hotel which is in prime location, is just pathetically being allowed into ruin. Booked a family room for my colleague as a 30th birthday gift. imagine my dismay. The hotel did not have a family room available, as they are apparently being refurbished. pax was given a standard room with a COT for the 4 year old child! it does not end there... the aircons in the room were also not working. Saturday 22 Feb - the weather recorded at over 31 degrees celcius, with no aircon. the saddest part is that absolutely no service recovery was done. i will NEVER send anybody to this hotel again. EVER! What was supposed to have been a lovely 30th birthday celebration, was marred by the hotels dissinterest.
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the Waterfront to the rescue
I had a booking at Mthonjeni Residence and Café, but the neighbourhood was just to scary to get out of the car, had to find another hotel fast on Hotel.com and the service in helping me out was excellent at the Waterfront
2020년 1월에 2박 숙박함

4/10 - 별로예요

Sthabile

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 2월에 1박 숙박함

2/10 - 너무 별로예요

Bc

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
What a Terrible stay we had at Waterfront We would like a refund on this stay it was so so bad. Never ever again
2020년 1월에 2박 숙박함

10/10 - 훌륭해요

Mavuso

2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Nkosenhle

2019년 12월에 1박 숙박함

10/10 - 훌륭해요

LOUISE

2019년 10월에 1박 숙박함

4/10 - 별로예요

Pascal

별로예요: 청결 상태, 직원 및 서비스
Abgelegen
üble Umgebung... direkt am frachthafen. der Parkplatz wird bewacht aber man kommt sich vor wie in einem Gefängnis, sogar beim rausfahren werden Führerschein und Gesicht fotografiert !? was wäre wenn man das nicht will, muss man dann dort bleiben??
2019년 10월에 1박 숙박함

8/10 - 좋아요

Mkululi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

EC

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DONT EVEN BOTHER!!!
It was terrible, Service at front desk was appalling!!! Didn't have my booking number and refused point blank to even try and assist. Even when showing a copy of the booking confirmation that it was paid they still refused to help
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
ビジネスユーズ
建物が古く、内部は綺麗になっているが、エアコンが煩く、温水も不安定。　写真よりもかなり狭い。シャワー室にドアが無く、フロアーが水浸しになる。　スリッパ無し、レストランは雰囲気も良いが、エアコンが無い。朝食は普通。
2019년 3월에 3박 숙박함

10/10 - 훌륭해요

thierry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great and surprising hotel
Great and surprising hotel. Fridge in the room would be nice. Invest in a real parking door with spikes. It was my first time in your hotel and I love it. I will come back n stay longer. I love you guys. I just hope you will change things. Your hotel deserve those and we will be so happy too.
2019년 6월에 2박 숙박함

10/10 - 훌륭해요

thierry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great and surprising hotel
Great and surprising hotel. Fridge in the room would be nice. Invest in a real parking door with spikes. It was my first time in your hotel and I love it. I will come back n stay longer. I love you guys. I just hope you will change things. Your hotel deserve those and we will be so happy too.
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

Alma

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함

8/10 - 좋아요

Adrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함

8/10 - 좋아요

Christian

좋아요: 청결 상태, 직원 및 서비스
2019년 4월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Erstes Zimmer schrecklich Schimmel an der Decke vom Bad Wasserflecken und Haare auf dem Boden vom Bad haben dan ein neues Zimmer bekommen was zwar größer war aber aber man sieht das da schon ewig nichts mehr gemacht wurde für den preis nie wieder und es wurde mit einem poll Geworben obwohl sie keinen haben .
2019년 3월에 2박 숙박함

4/10 - 별로예요

Gershom

별로예요: 청결 상태, 객실의 편안함
Amazing staff, amazing service but lacks rules
We arrived and the front desk was very helpful. We however had to wait to book it which is normal but gave us enough time to explore Durban. Food was amazing and service. The thing that was most unpleasant was the fact that we were unable to sleep due to noisy neighbors who were playing loud music all night long. For some reason the walls were thin but no rules were in place for guests playing loud music and partying in the rooms. The staff were very kind and very helpful. Would have been one of our many great stays if it were not for the thin walls and if there were rules against partying and playing loud music in rooms. This made it feel more like a motel than a hotel.
2019년 3월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel itself is very nice. We unfortunately arrived and the key maker was down so we never received keys. We had to be escorted to our rooms when we needed. We also had a lot of luggage and asked for a luggage trolley/cart so we could bring it all up to the room and that was met with a little bit of confusion. In the end they brought an actual freight trolley even though we could see a luggage cart in the window. That was fine though. On the second day, our shower or faucet did not work. No cold water. So we couldn't shower. We also asked for a late checkout (check out is 10 and we were hoping for 12:30) and were told 11 was the latest they could do. Normally I totally understand that that is not always possible. But if there were 10 other guests in the hotel, I'd be surprised. So the fact that there wasn't room for us to have a late check out with a very empty hotel seemed odd to me. We also had a paid a little extra for an ocean view. We did sort of get it but it was definitely a low floor and from the side. So mostly our view was of the parking lot.
2019년 3월에 1박 숙박함

8/10 - 좋아요

Thore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in a not so nice location. Service and condition good, but the food in the restaurant was not satisfying.
2019년 2월에 2박 숙박함