Breakfast served, Regional cuisine

Reviews of Apa Hotel Kyoto-Ekimae

3 out of 5
Apa Hotel Kyoto-Ekimae
806, Minami Fudodocho, Shiokoji-sagaru, Nishinotoin dori, Shimogyo-ku, Kyoto, Kyoto

Reviews

8.2

Very Good

Rating 10 - Excellent. 379 out of 1000 reviews" "
Rating 8 - Good. 409 out of 1000 reviews" "
Rating 6 - Okay. 144 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Close to kyoto station
Stayed 1 night in Apr 2024

2/10 Terrible

Mace

Disliked: Cleanliness, staff & service, property conditions & facilities
They advertised as "No smoking" hotel, but the room they assigned to me has a very strong smell of cigarettes. They tried to give me different rooms on 4th and 5th floor, but they all smell so bad. Their excuse was they are fully booked and there's no other room available. Since they gave me no choice, I stayed on the 4th floor for a few hours and went back to the counter again, because the room smells so bad with cigarettes, masking it with some strong perfumes. Finally they gave me a room on 11th floor single bed even though I booked a double bed. The Lady told me that the 4th and 5th floors used to be "SMOKING ROOM" Floors.
Stayed 3 nights in Mar 2024

10/10 Excellent

xiangrong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine except the room size, very small!
Stayed 2 nights in Mar 2024
Response from Receptionist YASUGI on Apr 8, 2024
Thank you very much for staying at APA Hotel Kyoto Ekimae.We apologise for any inconvenience caused regarding your room. Our rooms are compact from an ecological point of view. We would appreciate your understanding.We will continue to improve our services to make your stay more comfortable. Thank you very much for your review.

6/10 Okay

Bernice

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Rooms can be cleaner.
Stayed 2 nights in Mar 2024
Response from Receptionist YASUGI on Apr 2, 2024
Thank you very much for staying at APA Hotel Kyoto Ekimae.We apologize for any discomfort you may have experienced in your room. We will strive to further improve our services based on your feedback.Thank you very much for your contribution during your busy schedule.

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located about 4 mins walk from Kyoto station, the hotel is easily accessible if you're coming by train. The bus terminal is also just outside the train station, so it is easy to travel within the city. Room was clean and sufficient. Size as a little bigger than expected for APA hotel. Hotel staff were friendly as well and spoke sufficient english. Will stay here again if coming to Kyoto.
Stayed 3 nights in Mar 2024
Response from Receptionist : Goto on Mar 30, 2024
Thank you for staying at APA Hotel Kyoto Ekimae.We are happy to see the positive feedback from you. We also feel glad your comment that you will visit us again.Thank you again for taking time to write to us.

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Close to station. Staff was very kind to foreigners and helped us check in. Would stay again.
Stayed 4 nights in Jan 2024
Response from Receptionist: Goto on Jan 28, 2024
Thank you for staying at APA Hotel Kyoto Ekimae.We are glad to hear you like the location and the staff survices of our hotel.We look forward to seeing you again.We appriciate for taking time to write to us.

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Receptionist : Goto on Jan 24, 2024
Thank you for staying at APA Hotel Kyoto Ekimae.We are happy to see the positive feedback from you.We will continue to make every efforts to improve our survice, so if you have opportunity to come to Kyoto, please visit us again. Thank you again for taking time to write to us.

10/10 Excellent

JORDAN

Response from Receptionist : Goto on Jan 24, 2024
Thank you for staying at APA Hotel Kyoto Ekimae.We are happy to see the positive feedback from you.We will continue to make every efforts to improve our survice, so if you have opportunity to come to Kyoto, please visit us again. Thank you again for taking time to write to us.

10/10 Excellent

Julio

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Receptionist : Goto on Jan 24, 2024
Thank you for staying at APA Hotel Kyoto Ekimae.We are happy to see the positive feedback from you.We will continue to make every efforts to improve our survice, so if you have opportunity to come to Kyoto, please visit us again. Thank you again for taking time to write to us.

10/10 Excellent

Gloria

Stayed 4 nights in Dec 2023
Response from Receptionist: Goto on Mar 8, 2024
Thank you for staying at APA hotel Kyoto Ekimae.We are happy to see the positive feedback from you. We will continue to make every effort to improve our services, so please visit us again if you have an opportunity to come to Kyoto.Thank you for taking time to share your feedback.

10/10 Excellent

Suhaib

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from フロント 近 on Dec 20, 2023
この度はアパホテル〈京都駅前〉にご宿泊いただきまして誠にありがとうございます。ご滞在中、ご満足頂けたようで嬉しく思います。次回ご宿泊の際も、また当館をお選びいただけますと幸いでございます。

10/10 Excellent

Sam

Stayed 3 nights in Nov 2023
Response from Receptionist : Goto on Nov 24, 2023
Thank you for staying at APA Hotel Kyoto Ekimae. We are happy to see the positive feedback from you. We will continue to work hard to improve our service, and we look forward to welcoming you to our hotel again when you visit Kyoto. Thank you again for taking time to write to us.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location.
Stayed 2 nights in Nov 2023
Response from Receptionist : Goto on Nov 24, 2023
Thank you for staying at APA Hotel Kyoto Ekimae. We are happy to see the positive feedback from you about our location. We will continue to work hard to improve our service, and we look forward to welcoming you to our hotel again when you visit Kyoto. Thank you again for taking time to write to us.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Receptionist : Goto on Nov 24, 2023
Thank you for staying at APA Hotel Kyoto Ekimae. We are happy to see the positive feedback from you. We will continue to work hard to improve our service, and we look forward to welcoming you to our hotel again when you visit Kyoto. Thank you again for taking time to write to us.

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to the train station and multitude of shops and restaurants.
Stayed 2 nights in Nov 2023
Response from Front Desk: OHMAE on Nov 21, 2023
Thank you very much for having stayed at APAHOTEL〈KYOTOEKIMAE〉.It is our greatest pleasure to realize that you were satisfied with location.I’d like to use your comment as a reference.We will continue our effort to provide the best service for our guests.

10/10 Excellent

Rina Mae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is walking distance from Kyoto Station. Need more laundry unit.
Stayed 2 nights in Nov 2023
Response from Front Desk: OHMAE on Nov 21, 2023
Thank you very much for having stayed at APAHOTE〈KYOTOEKIMAE〉It is our greatest pleasure to realize that you were satisfied with location.We apologize for the not enough washing machinesduring your visit.We will continue our effort to provide the best service for our guests.

10/10 Excellent

Sachitra, Wolli Creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. But as a normal hotel in Japan, it is very small, especially the toilet.
Response from Front Desk: Goto on Nov 11, 2023
Thank you very much for staying at APA Hotel Kyoto Ekimae. We are very pleased to hear that you were satisfied with the location of our hotel. Although the problems with the facilities are difficult to solve, we will continue to make improvements to make the hotel the customer's choice in terms of service. We thank you again for taking time to write to us.

8/10 Good

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with Kyoto station just 5-minute away.
Stayed 1 night in Oct 2023
Response from Front Desk: Goto on Nov 11, 2023
Thank you very much for staying at APA Hotel Kyoto Ekimae. We are very pleased to see that you were satisfied with the location of our hotel. We will continue to make improvements to make the hotel the customer's choice not only in terms of the location, but also our services. We thank you again for taking time to write to us.

10/10 Excellent

Jane, Gabriola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations and very helpful staff. They were able to help with my ‘particular’ issues.
Stayed 2 nights in Oct 2023
Response from Front Desk: Goto on Nov 11, 2023
Thank you very much for staying at APA Hotel Kyoto Ekimae. We are very pleased to see that you were satisfied with the staff of our hotel. We will continue to make more improvements in terms of our services. We thank you again for taking time to write to us.

10/10 Excellent

Elzie, Fredericksburg

Liked: Cleanliness, staff & service, property conditions & facilities
Right beside the station
Stayed 3 nights in Oct 2023
Response from Front Desk: Goto on Nov 11, 2023
Thank you very much for staying at APA Hotel Kyoto Ekimae. We are very pleased to see that you were satisfied with the location of our hotel. We will continue to make improvements to make the hotel the customer's choice not only in terms of the location, but also our services. We thank you again for taking time to write to us.

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very local to train station
Stayed 3 nights in Oct 2023
Response from Front Desk: Goto on Oct 15, 2023
Thank you for staying at APA Hotel Kyoto Ekimae. We are really happy to see the positive feedback from you. If you have the opportunity to visit Kyoto again, we will welcome you. Thank you again for taking your time to write to us.

2/10 Terrible

Luis

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk: Goto on Oct 15, 2023
Thank you for staying at APA Hotel Kyoto Ekimae. We are really sorry to see the feedback from you. We will continue to work hard to improve our survices. Thank you again for taking your time to write to us.

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location.
Stayed 3 nights in Oct 2023
Response from Front Desk: Goto on Oct 15, 2023
Thank you for staying at APA Hotel Kyoto Ekimae. We are really happy to see the positive feedback from you. If you have the opportunity to visit Kyoto again, we will welcome you. Thank you again for taking your time to write to us.

10/10 Excellent

Bibiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kyoto tower and Kyoto station is around the corner super convenient to get everywhere, 711 and cafe around the area and few restaurants as well. Staff was great
Stayed 3 nights in Sep 2023
Response from Front desk Shida on Oct 1, 2023
Thank you very much for choosing APA Hotel Kyoto Ekimae. We hope you enjoyed your stay with us. We are very pleased to hear your compliments about our hotel's location and our staff's service. We are located within a 5-minute walking distance from Kyoto Station, and there are many sightseeing spots and restaurants nearby. There are also many transportation options such as city buses, subways, and JR lines, so you can easily get to your destination even if it is a little far from the hotel. We look forward to serving you when you visit Kyoto. Thank you for taking the time to write this review. We look forward to welcoming you again.

10/10 Excellent

Sean

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel to stay in near Kyoto Station. The rooms are small, but if you just want a very clean place to sleep, take a shower, etc., it's a great hotel. I think the price is probably pretty good for area hotels, too. You can walk to Kyoto Station in just a few minutes.
Stayed 1 night in Aug 2023
Response from Front desk Shida on Sep 3, 2023
Thank you very much for choosing APA Hotel Kyoto Ekimae. We hope you enjoyed your stay with us. Please note that APA Hotels are designed to be compact and environmentally friendly. We can also provide you with a room without beams in the bathroom, so please feel free to contact us at any time. The hotel is well located, within a 5-minute walk of Kyoto Station, and there are convenience stores and an underground restaurant area nearby. There are also many transportation options such as Kyoto City buses, subways, and JR lines, making the hotel suitable for a wide range of purposes, including sightseeing and business. Our staff is delighted by the many compliments you have expressed to us. We will share your kind words with our staff and strive to provide better service in the future. Thank you for taking time out of your busy schedule to write this review. We look forward to serving you ag

10/10 Excellent

Amorlolita Dela

Stayed 2 nights in Aug 2023
Response from Front desk Shida on Sep 3, 2023
Thank you very much for choosing APA Hotel Kyoto Ekimae. We hope you enjoyed your stay with us. Thank you for your high evaluation of our hotel. We will continue to strive to provide services that satisfy our guests. Thank you for taking time out of your busy schedule to submit your evaluation.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Kyoto station, is perfect for a solo or 2 person group. Right behind and infront of it are 7/11s and kyoto station has plently of restarunts too. About a 10min walk to a shopping mall too which is super nice
Stayed 5 nights in Jun 2023
Response from Front Desk: Goto on Jul 6, 2023
Thank you for staying at APA Hotel Kyoto Ekimae. We are very pleased to hear that you are very satisfied with the location of our hotel. Our hotel is a five-minute walk from Kyoto Station, which, as you say, is very convenient for travelling and shopping. We look forward to welcoming you back to Kyoto.Yours sincerely,

4/10 Poor

Adriana

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately not a very good experience.
Stayed 1 night in Jun 2023
Response from Front Desk Shida on Jun 17, 2023
Thank you very much for choosing APA Hotel Kyoto Ekimae. We are sorry to hear that you were not satisfied during your stay. Your kind words will help us to provide better service in the future. Please let us know how you were not satisfied and we will do our best to meet your expectations. Thank you for choosing our hotel among many others.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, easily accessible to Kyoto station, about a 3-minute walk. Room is compact but most of the day was spent outdoors. Staff goes above and beyond to help.
Stayed 1 night in Jun 2023
Response from Front Desk Shida on Jun 17, 2023
Thank you very much for choosing APA Hotel Kyoto Ekimae. We hope you enjoyed your stay with us. We are very pleased to hear your compliments about our staff and cleaning. All of our staff will continue to make every effort to satisfy our guests. We look forward to serving you again.

10/10 Excellent

Joyce

Stayed 1 night in Jun 2023
Response from Front: Goto on Jul 31, 2023
Thank you for staying at APA Hotel Kyoto Ekimae. We look forward to welcoming you again.

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for Kyoto station. Small rooms but clean and very functional. I’d stay here again.
Stayed 7 nights in Apr 2023
Response from Front Desk Ueki on May 12, 2023
Thank you for staying APA Hotel Kyoto Ekimae. We appreciate to receive such a positive feedback from you. Our hotel is located a 5-minutes walk from Kyoto station so that you can travel around with convenient. We look forward to seeing you again. Thank you for taking the time to write to us with your valuable time.

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and dining. The breakfast can be better.
Stayed 4 nights in Apr 2023
Response from Front Desk on May 9, 2023
Thank you for staying at APA Hotel 〈Kyoto Ekimae〉.Our hotel is a 5-minute walk from the Karasuma Central Exit of Kyoto Station.There are many restaurants near the station, so it is in a highly convenient location.If you have another chance, please come to our hotel.

10/10 Excellent

Maria Cessilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect. It’s close to Kyoto station and the local bus station. Room was spacious, clean and bed were comfortable. Bathroom was huge. Free waters everyday. Breakfast was delicious.
Stayed 3 nights in Apr 2023
Response from Front Desk Goto on May 4, 2023
Thank you very much for staying APA Hotel Kyoto Ekimae. We are delighted to receive such a positive feedback from you. The entire staff will continue to make every effort to ensure that your stay is as comfortable as possible. We hope you will visit us again when you come to Kyoto. Thank you for taking the time to write to us with your valuable time.

10/10 Excellent

RU-LAN

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good location, walk distance to Kyoto train station.
Stayed 2 nights in Apr 2023
Response from Front Desk Goto on Apr 27, 2023
Thank you very much for staying APA Hotel Kyoto Ekimae. The hotel is a 5-minute walk from Kyoto Station, making it easy for guests to visit. We hope you will visit us again when you come to Kyoto. Thank you again for taking your valuable time to write to us.

8/10 Good

Celio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was welcoming and excellent, Wi-Fi was really bad but other than that I really enjoyed staying there.
Stayed 5 nights in Apr 2023
Response from Front Desk Goto on Apr 27, 2023
Thank you very much for staying APA Hotel Kyoto Ekimae. We are very glad to receive your positive feedback. The entire staff will continue to make every effort to provide better service. We are looking forward to serving you again when you visit Kyoto. Thank you for your varuable time to write to us.

10/10 Excellent

TIN HONG

Stayed 2 nights in Apr 2023
Response from Front Desk Shida on May 20, 2023
Thank you for using APA Hotel Kyoto Ekimae. Thank you for taking time out of your busy schedule to post. We are looking forward to seeing you again.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Excellent location. Highly recommend their breakfast package.
Stayed 6 nights in Mar 2023
Response from Front Goto on Apr 8, 2023
Thank you very much for staying APA Hotel Kyoto Ekimae. We hope that you will visit us again when you come to Kyoto. Thank you for your time to write to us. We are looking forward to seeing you again.

2/10 Terrible

Manfred

Stayed 2 nights in Mar 2023
Response from フロント 佐藤 on Apr 17, 2023
Thank you for using APA Hotel Kyoto Ekimae. Thank you for taking time out of your busy schedule to post. We are looking forward to seeing you again. Front Sato

8/10 Good

Brian

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Feb 2023
Response from フロント 井口 on Feb 28, 2023
Thank you for choosing APA Hotel Kyoto Ekimae. We look forward to welcoming you again at our hotel, which is conveniently located for various sightseeing spots and excursions in Kyoto City.

10/10 Excellent

Kai Hung Regient

Stayed 1 night in Feb 2023
Response from 近 on Apr 2, 2023
この度はアパホテル〈京都駅前〉にご宿泊いただきましてありがとうございました。またのお越しをお待ちいたしております。

6/10 Okay

LEE CHEE WEI

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The beds were not comfortable esp the toll in bed. Pillows were low grade
Stayed 2 nights in Jan 2023
Response from フロント 佐藤 on Jan 30, 2023
Thank you very much for using our hotel this time. We are sorry to hear that you were not satisfied with the bed.We are looking forward to seeing you againFront Sato

10/10 Excellent

Jonathan, Kapolei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Front Desk: Goto on Nov 11, 2023
Thank you very much for staying at APA Hotel Kyoto Ekimae. We are delighted to see the positive feedback from you. We also appreciate for taking your time to write to us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and convenient for vacation
Very convenient location for the travel in Japan. The service was great, breakfast was nice and lots of food available. The room is small but acceptable for a short trip.
Stayed 3 nights in Dec 2022
Response from Front Sato on Jan 6, 2023
Thank you for using APA Hotel Kyoto Ekimae.We are happy to hear that you were satisfied with your stay.We look forward to seeing you again.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best APA so far
I wish all of the APA hotels is like this one. The morning food was the best ever.
Stayed 1 night in Nov 2022
Response from sato on Dec 3, 2022
We are very happy to receive your compliments.We look forward to welcoming you again in the future.front deskSato

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta location
Stayed 1 night in Nov 2022
Response from フロント 佐藤 on Nov 18, 2022
Thank you. We look forward to seeing you againfront desk Sato

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from フロント 有賀 on Sep 14, 2022
この度はアパホテル〈京都駅前〉にご宿泊頂きまして誠にありがとうございました。 またのご利用を心よりお待ちいたしております。

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and excellent
Stayed 3 nights in Nov 2021
Response from フロント 竹林 on Nov 19, 2021
ご宿泊ありがとうございます。 また過分な評価を頂き恐縮でございます。 今後もお客様に満足頂けるホテル目指し邁進して参ります。 またのご利用をお願い申し上げます。 ありがとうございます。

10/10 Excellent

pepito

Stayed 1 night in Nov 2021

8/10 Good

Rishita

Stayed 3 nights in Sep 2021
Response from フロント 丸山 on Feb 1, 2022
この度はアパホテル<京都駅前>にご宿泊いただきまして誠にありがとうございます。今後もお客様に選ばれるホテルを目指して、スタッフ一同で精進して参ります。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。

8/10 Good

Taiki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, well equipped.
Stayed 1 night in Oct 2021
Response from フロント 竹林 on Oct 22, 2021
ご宿泊誠にありがとうございます。 またのご宿泊心よりお待ち申し上げます。 ありがとうございました。