루프탑 테라스

미마루 교토 니조 캐슬 여행 후기

3 out of 5
미마루 교토 니조 캐슬
249, Tsuboya-Cho, Horikawa Rokkaku-Sagaru, Nakagyo-Ku, Kyoto, Kyoto

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 274개 이용 후기 중 209개" "
평점 8 - 좋아요. 274개 이용 후기 중 57개" "
평점 6 - 괜찮아요. 274개 이용 후기 중 5개" "
평점 4 - 별로예요. 274개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 274개 이용 후기 중 1개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.8/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
청소를 제대로 안한 느낌이였어요 먼지가 너무 많더라구요 호텔 위치도 조금 외진듯 했구요 데스크 직원들은 친절했어요
2019년 2월에 3박 숙박함
답변 제공: MIMARU KYOTO HORIKAWA ROKKAKU 님, 2019년 2월 22일
안녕하세요. 이번 일본 여행에 저희 MIMARU KYOTO HORIKAWA ROKKAKU를 방문해주셔서 감사합니다. 지내시는 동안, 청소에 관련하여 불편을 끼쳐드린 점 대단히 죄송합니다. 이러한 경우가 생기지 않도록, 저희 스텝 일동은 지금보다 더욱 성장하여 최고의 서비스를 드릴 수 있도록 최선을 다하겠습니다. 오늘도 좋은 하루 보내시길 바라며, 추운 겨울 날씨에 감기 걸리시지 않도록 조심하시기 바랍니다. 감사합니다. ^ ^

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
괜찮았어요!
1층이어서 조금 불편한점도 있었지만 대체로 만족스러운 호텔이었습니다
2019년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2019년 2월 16일
안녕하세요. 이번 일본 여행에 저희 MIMARU KYOTO HORIKAWA ROKKAKU를 방문해주셔서 대단히 감사드립니다. 함께 하시는 동안 불편함 없이 지내셨다니 저희 또한 감사드립니다. 저희 스텝 일동은 지금보다 더욱 성장하여 최고의 서비스를 드릴 수 있도록 최선을 다하겠습니다. 오늘도 좋은 하루 보내시길 바라며, 추운 겨울 날씨에 감기 걸리시지 않도록 조심하시기 바랍니다. 감사합니다. ^ ^ MIMARU KYOTO HORIKAWA ROKKAKU

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
주변도 조용하고 깨끗하네요. 근처에 로손이 있어서 편의점 음식으로도 충분히 저녁을 해결할 수 있었네. 숙박시설로 다음에도 또 가고 싶은 곳입니다. 강추입니다.
2019년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2019년 1월 7일
안녕하세요. 이번 일본 여행에 저희 MIMARU KYOTO HORIKAWA ROKKAKU를 방문해주셔서 대단히 감사드립니다. 함께 하시는 동안 불편함 없이 지내셨다니 저희 또한 감사드립니다. 저희 스텝 일동은 지금보다 더욱 성장하여 최고의 서비스를 드릴 수 있도록 최선을 다하겠습니다. 오늘도 좋은 하루 보내시길 바라며, 추운 겨울 날씨에 감기 걸리시지 않도록 조심하시기 바랍니다. 감사합니다. ^ ^ MIMARU KYOTO HORIKAWA ROKKAKU

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful hotel for our family!
1) 최초에 취소불가 예약으로 예약했었는데 급히 일정이 생겨서 예약변경을 호텔에 요청하였더니 흔쾌히 수락해 주었습니다. 2) 번잡한 다운타운이 아닌 민가 주변 대로에 위치하여 조용하고 한적하여 교토의 멋을 한껏 느낄수 있었습니다. 3) 매우 청결한 관리상태와 아파트형 호텔로 실내가 매우 넓었으며 고급 욕조 및 세탁기 등 필요한 편의시설이 모두 구비된 보기 드문 레지던스형 고급 호텔 4) 친절한 데스크 직원
2018년 12월에 3박 숙박함
답변 제공: rin 님, 2018년 12월 13일
Dear Sir or Madam, Thank you very much for choosing our hotel for your stay in Kyoto! We are glad to know that you have enjoyed your stay with us and feel satisfied with our room and service. Again, thank you very much for your comment. We will keep up with our utmost effort to improve our service standard for welcome you again here at MIMARU KYOTO HORIKAWA ROKKAKU. With Kindest Regards., MIMARU KYOTO HORIKAWA ROKKAKU

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: MIMARU KYOTO HORIKAWA 님, 2018년 12월 10일
Dear Sir or Madam, Thank you very much for choosing our hotel for your stay in Kyoto! We are glad to know that you have enjoyed your stay with us and feel satisfied with our room and service. Again, thank you very much for your review. We will keep up with our utmost effort to improve our service standard for welcome you again here at MIMARU KYOTO HORIKAWA ROKKAKU. With Kindest Regards., MIMARU KYOTO HORIKAWA ROKKAKU

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리하고 안전한 숙소
조용하고 편리하고 깨끗하고 안전하게 머물렀습니다. 니조성까지 도보 또는 시내버스를 이용할 수 있었고 킨카쿠지와 기요미즈데라, 기온, 니시키 시장까지 시내버스를 타고 쉽게 접근할 수 있었습니다
2018년 9월에 3박 숙박함
답변 제공: Front Desk 님, 2018년 10월 8일
Dear Sir or madam Thank you very much for choosing MIMARU KYOTO HORIKAWA ROKKAKU as your accommodation in Kyoto! We are glad to know that you feel satisfied with our facility and equipment. We will try to improve our service skill for comfortable stay. Again, we appreciate for review and truly hope that we could have another opportunity to welcoming you here to MIMARU KYOTO HORIKAWA ROKKAKU. With Kindest Regards, MIMARU KYOTO HORIKAWA ROKKAKU

10/10 - 훌륭해요

실제 이용하신 고객

대도로변이라 찾기도 쉽고 역과 버스정류장도 근처에 있습니다. 서비스도 괜찮고 세탁기가 있어 굉장히 좋았습니다
2018년 8월에 3박 숙박함
답변 제공: MIMARU KYOTO HORIKAWA 님, 2018년 8월 26일
Dear Ms./Mr. Anonymous Thank you very much for choosing our hotel for your stay in KYOTO! We are so glad to know that you have enjoyed staying with us ! We will try to improve our service standard and skill as much as possible for our guests. We thank you for your great review and truly hope we could have a next opportunity to welcoming you here to MIMARU KYOTO HORIKAWA ROKKAKU in future. With Kindest Regards, MIMARU KYOTO HORIKAWA ROKKAKU

10/10 - 훌륭해요

k.j.y 님, korea,daejeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 편리한 아파트형 호텔
7월 14일 부터 17일 까지 5인가족이 이용했어요. 교토역에서 버스로 15분 정도 떨어진 거리에 위치해 있고 긴자거리에서 가까워요. 호텔은 최근 신축건물인지 깨끗했고 특히 화장실과 욕실, 파우더룸이 구분되어 있어 5인이 사용함에도 불편함 없이 이용했고 데스크 직원도 친절해서 만족스런 호텔이었어요.
2018년 7월에 3박 숙박함
답변 제공: Front reception 님, 2018년 7월 30일
안녕하세요. 이번에 저희 MIMARU KYOTO HORIKAWA ROKKAKU를 이용해주셔서 대단히 감사합니다. 고객님의 소중한 말씀을 토대로 저희 스텝 일동은 더욱 더 성장하여 최고의 서비스를 드리도록 노력하겠습니다. 오늘도 좋은 하루 보내시길 바라겠습니다. 감사합니다. With Kindest Regards, MIMARU KYOTO HORIKAWA ROKKAKU Front reception

10/10 - 훌륭해요

Park 님, South Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절하고 깨끗함
직원이 매우 친절했습니다. 게다가 한국인 직원이 있어 의사 소통에 더욱 편리했습니다. 숙소도 매우 깨끗했고 안락했습니다. 가와라마치역에서 숙소까지 택시로 1300엔 정도 나왔고 교토 역까지 1200엔 정도 나왔습니다. 참고하세요.
2018년 5월에 1박 숙박함
답변 제공: Front reception 님, 2018년 6월 12일
안녕하세요. 이번에 저희 MIMARU KYOTO HORIKAWA ROKKAKU를 이용해주셔서 대단히 감사합니다. 고객님의 좋은 말씀을 토대로 저희 스텝 일동은 더욱 더 성장하여 최고의 서비스로 보답드릴 수 있도록 노력하겠습니다. 오늘 하루도 좋은 날 보내시길 바라겠습니다. 감사합니다.

10/10 - 훌륭해요

Min-gu

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 최고의 호텔
생각보다 쾌적하고 넓은 실내 공간이 좋았습니다. 화장실 욕실모두 넓직하고 사용하기 편리했습니다. 특히, 세탁기 사용이라든지 전자레인지 냉장고 등을 이용할 수 있어 편리했습니다. 아이들을 동반한 여행에서 매우 훌륭한 숙소라고 생각합니다. 지하철 역도 멀지 않고 근처에 시장이 있어 먹거리도 풍부했습니다. 한가지 아쉬운 부분은 청소가 기존 호텔에 비해서는 미흡했던 부분입니다.
답변 제공: Front Desk 님, 2018년 5월 15일
안녕하세요. 이번에 저희 MIMARU KYOTO HORIKAWA ROKKAKU에 방문해주셔서 감사합니다. 저희 호텔이 이번년도 4월에 오픈을 하여 아직 완벽하게 준비를 못한 점 대단히 죄송합니다. 지금보다 더 성장하여 최고의 서비스를 제공하는 MIMARU KYOTO HORIKAWA ROKKAKU가 되어, 고객님의 재방문을 기다리고 있겠습니다.

10/10 - 훌륭해요

Callar 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
싸고 너무너무좋고 깨끗한 숙소
니시키시장 등 도보로가능할만큼 가깝고 숙소도 새로지어서그런지 너무 깔끔합니다. 생활용품도 있을거 다있어요. 숙소안도 일본스럽게 인테리어되있어 더 만족하였습니다. 만약 다시 교토에 온다면 재예약의사가있습니다.
2018년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2018년 5월 15일
안녕하세요. 이번에 저희 MIMARU KYOTO HORIKAWA ROKKAKU에 방문해주셔서 감사합니다. 일본 여행은 어떠셨나요? 지금보다 더 성장하여 최고의 서비스를 제공하는 MIMARU KYOTO HORIKAWA ROKKAKU가 되어, 고객님의 재방문을 기다리고 있겠습니다.

10/10 - 훌륭해요

김기남 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
신축 건물이라 깨끗하고 좋았어요.
니조역에서 산조시장 구경하면서 15분정도 걸어서 도착할수있었어요. 위치는 대중교통과 근접성이 조금 멀지만 깨끗하고 특히 빨래를 건조까지 할 수 있는 세탁기가있어서 정말 좋았고 직원들도 친절했으며 체크인전 짐도 보관해줘서 좋았습니다.
2018년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2018년 5월 15일
안녕하세요. 이번에 저희 MIMARU KYOTO HORIKAWA ROKKAKU에 방문해주셔서 감사합니다. 일본 여행은 어떠셨나요? 지금보다 더 성장하여 최고의 서비스를 제공하는 MIMARU KYOTO HORIKAWA ROKKAKU가 되어, 고객님의 재방문을 기다리고 있겠습니다.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Newly open family hotel
It is brand new hotel and very clean and hospitable. The traffic was quite convenient, walking distance to Nizo Castle. One thing that was inconvenient was that there was no dining hall where guest could have breakfast. We had to go and eat breakfast in neighboring cafe where an old couple serves breakfast set from 7:30am.
답변 제공: Front reception 님, 2018년 5월 27일
Dear Mr./Ms. Anonymous Thank you very much for choosing our hotel for your kyoto trip. It was pleasure to assist you during your stay. Also we are sincerely pleased to read that you feel satisfied with our hotel. We will make further efforts in providing better service. At last, we are truly look forword to having an opportunity to welcoming you in near future. With Kindest Regards., MIMARU KYOTO HORIKAWA ROKKAKU Front reception

10/10 - 훌륭해요

andres 님, Toronto

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice spot for Nijo Castle and close by the Imperial Palace.
2024년 3월에 5박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 29일
Dear andres,Thank you for staying with us at MIMARU Kyoto Nijo Castle.We are glad that you liked our location.We hope to see you again in the future.MIMARU Kyoto Nijo CastleFront Desk Team

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent hotel for family. Easy walk to Nishiki Market and Gion. Only 10 minute cab ride to train station. In-suite laundry huge plus part way through our extended trip
2024년 3월에 5박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 28일
Dear Mr.Sean,Thank you so much for staying at our hotel, and for your review.We are so happy to hear that you like our washing machine and you find our hotel has a great location.We hope you had a wonderful time in Kyoto, and we hope to see you again! MIMARU KYOTO NIJO CASTLEFront Desk Team

10/10 - 훌륭해요

Henry

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great. Very accommodating
2024년 2월에 3박 숙박함
답변 제공: Front Desk Team 님, 2024년 3월 4일
Dear guest,Thank you very much for taking the time to rate your stay at MIMARU Kyoto Nijo Castle. We are really glad to hear that you had a memorable stay and we will be looking forward to seeing you again sometime soon!

10/10 - 훌륭해요

Jolina

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very clean and modern. The staff were also very helpful and accommodating. We thoroughly enjoyed our stay here.
2024년 2월에 1박 숙박함
답변 제공: Front Desk Team 님, 2024년 2월 26일
Thank you so much for staying at our hotel, and for your review. We're happy to hear that our staff could help make your stay a pleasant one. Our front desk staff are always available to help our guests with anything they may need. We hope you can make lots of good memories in Kyoto, and we hope to see you again in the future! MIMARU KYOTO NIJO CASTLEFront Desk Team

10/10 - 훌륭해요

マリコ

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
ゆったりと落ち着いた部屋で、快適に過ごせました。
2024년 2월에 1박 숙박함
답변 제공: LIN 님, 2024년 2월 17일
マリコ様、この度はMIMARU京都二条城にご宿泊いただき、誠にありがとうございます。お客様にお喜びいただけたご様子がうかがえ、スタッフ一同大変嬉しく感じております。今後もより皆様にご満足いただけるよう、より良いサービスにてお客様をお迎えしてまいります。これから、京都の春の桜も非常に綺麗ですので、またぜひお越しいただければ幸いです。またのご利用お待ちしております。MIMARU京都二条城フロントスタッフ一同

10/10 - 훌륭해요

Michelle

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay at Mimaru Kyoto Nijo Castle. Highly recommend! The hotel is conveniently located right in front of a bus stop for easy transport throughout Kyoto. Staff was very friendly and helpful. Beautiful, spacious, and very clean rooms. Comfortably fit my family of 6 (four kids), which is very hard to find among hotels in Japan. The kids really enjoyed the bunk beds. The decor was a beautiful mix of modern and traditional. There are many charging outlets conveniently located throughout the room. We were very happy to have a washer/dryer and kitchenette in the room. Short walk to convenience stores. We really loved this hotel so much, we didn't want to leave. Thank you!
2024년 1월에 3박 숙박함
답변 제공: Front Desk Team - Zun 님, 2024년 1월 14일
Dear Michelle,Thank you for your wonderful post-stay review after staying with us in MIMARU Kyoto Nijo Castle.We are so happy that you enjoyed our staff service and hotel facilities.It is such a pleasure to be able to participate in your vacation in Japan.We can not wait to see you again shortly.With the best regard,MIMARU Kyoto Nijo Castle

10/10 - 훌륭해요

Frederic

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 5박 숙박함
답변 제공: Front Desk Team - Zun 님, 2023년 12월 31일
Dear Frederic,Thank you for rating us with a high score after staying with us in MIMARU Kyoto Nijo Castle.We are so happy that you have a great time with us.We are looking forward to seeing you again shortly.With a warm regard,MIMARU Kyoto Nijo Castle

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Front Desk Team 님, 2023년 12월 21일
Dear Mr./Ms. Erin,Thank you for the wonderful feedback.We are glad to know that you are satisfied with our hotel.We hope to see you in the future.MIMARU Kyoto Nijo CastleFront Desk Team

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a perfect apartment/hotel for our few days in Kyoto. A well-equipped kitchen for cooking light meals, laundry machine and plenty of space! The staffs are very helpful and always pleasant!
2023년 11월에 3박 숙박함
답변 제공: LIN 님, 2023년 12월 10일
Dear Mr./Ms.Tammy,Thank you so much for staying at our hotel, and for your review. We're happy to hear that you like our facility and service.Also, it is our pleasure that our staff could help make your stay a pleasant one. Our front desk staff are always available to help our guests with anything they may need. We hope to see you again! MIMARU KYOTO NIJO CASTLEFront desk team

10/10 - 훌륭해요

Jenny

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent room with lots of space. Loved having a tiny kitchen and laundry in the room. Staff was lovely.
2023년 11월에 3박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 19일
Dear Jenny, Thank you for the wonderful review. We are really happy that you and your family enjoyed your stay with us. It means a lot to us that you loved the kitchen and laundry in the room. Moreover, being satisfied with our staff service. We do hope to see you again in the near future. MIMARU Kyoto Nijo Castle Front Desk

10/10 - 훌륭해요

Nicole

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The team at Mimaru Nijo Castle are outstanding.
2023년 11월에 3박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 11일
Thank you so much for staying at our hotel, and for your review. We're happy to hear that you found our staff helpful and friendly. We are always ready to do anything we can to make our guests' stays pleasant.We hope you had a wonderful time in Kyoto, and we hope to see you again! MIMARU KYOTO NIJO CASTLEFront Desk Team

10/10 - 훌륭해요

Chi Lok

좋아요: 청결 상태, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: LIN 님, 2023년 11월 8일
Dear Mr./Ms. Chi Lok,Thank you so much for staying at our hotel, and for your review. Did you have a lot of good experiences in Kyoto? We hope you can make many good memories during your stay here! MIMARU KYOTO NIJO CASTLEFront desk team

10/10 - 훌륭해요

Colin

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks for a lovely stay.
2023년 10월에 3박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 2일
Dear Colin, Thank you so much for the review. We do hope to see you again in the near future. MMARU Kyoto Nijo Castle Front Desk

10/10 - 훌륭해요

Jasie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the style of the hotel. The air conditioning was great. It was a short walk from a big street food market. It would be nice to stay there again in the future.
2023년 10월에 5박 숙박함
답변 제공: Front Desk Team 님, 2023년 11월 1일
Dear Mr./Ms. Jasie,Thank you for staying at MIMARU Kyoto Nijo Castle.We are glad to know that you are satisfied with our facility and the location.We hope to see you again in the near future.MIMARU Kyoto Nijo Castle Front Desk Team

10/10 - 훌륭해요

Robin

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was so big and so well serviced. The staff are also extremely friendly and helpful. The location is near plenty of useful conveniences and a short walk away from the main attractions.
2023년 10월에 3박 숙박함
답변 제공: Front Desk Team - Zun 님, 2023년 10월 31일
Dear Robin,Thank you for your post-stay review after staying with us in MIMARU Kyoto Nijo Castle.We are so glad that you had such a wonderful time with us.It is a pleasure to be a part of your journey to Japan.We are looking forward to seeing you again in the near future.Best regard,MIMARU Kyoto Nijo Castle.

8/10 - 좋아요

Sony

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great staying at an apartment after staying at hotels. Much more spacious for a family of four! Was even able to wash clothes and also useful having a small kitchen. Very clean and shower was powerful. Only down side was could hear traffic at night but beds were super comfortable and everyone had a good sleep.
2023년 10월에 3박 숙박함
답변 제공: Front Desk Team 님, 2023년 10월 23일
Dear Mr./Ms. Sony, Thank you for your feedback after staying with us.We are glad to know that you are satisfied with our facility.However, we are sorry for the noise of traffic.We hope to see you in the near future.MIMARU Kyoto Nijo Castle Front Desk Team

10/10 - 훌륭해요

Nao

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Front Desk Team - Zun 님, 2023년 10월 16일
Dear Nao,Thank you for your feedback after staying with us in MIMARU Kyoto Nijo Castle.We are glad that you had a wonderful time with MIMARU.We are looking forward to seeing you again in the near future.With our best regards,MIMARU Kyoto Nijo Castle

10/10 - 훌륭해요

Kae

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My friends and I stayed here during our trip. Mimaru Kyoto was incredibly clean, spacious, well furnished and had a washer/dryer machine. The Hotel reception went above and beyond when my friend forgot his phone in our room, we were already in Tokyo but they contacted our hotel there and mailed his phone safely to a nearby shipping department. I would definitely stay here again for the clean and spacious rooms, and the incredible service.
답변 제공: Front Desk Team - Zun 님, 2023년 10월 5일
Dear Kae,Thank you for your wonderful feedback after staying with us in MIMARU Kyoto Nijo Castle.We are so happy that we are able to help you deliver your lost belongings.It is a pleasure to know that you had a great time with MIMARU.We can not wait to see you again in the near future.Best regard,MIMARU Kyoto Nijo Castle

10/10 - 훌륭해요

shigeki

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: フロントスタッフ ‐ ズン 님, 2023년 10월 3일
shigeki様、この度は、MIMARU京都二条城を選び頂き、誠にありがとうございます。今回のご宿泊におきまして、概ねご満足頂けましたご様子をお伺いでき、何よりでございます。またお客様にお会いできます日を、スタッフ一同、楽しみにしております。何卒宜しくお願い致します。MIMARU京都二条城

10/10 - 훌륭해요

Hui-Wen

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A true home away from home! The room is equipped with everything you need for sleeping, cooking, washing, and drying your clothes, and it's impeccably clean. I would definitely return and also recommend it to friends.
답변 제공: Front Desk Team - Zun 님, 2023년 9월 11일
Dear Hui-Wen,Thank you for your feedback after staying with us in MIMARU Kyoto Nijo Castle.We are glad that you had a wonderful time in MIMARU.It is a pleasure to participate in your vacation to Japan.We always welcome your return and look forward to seeing you again.Best regard,MIMARU Kyoto Nijo Castle

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The staff was amazing. The room was clean and comfortable. The shower was great and having a washing machine was invaluable.
2023년 9월에 1박 숙박함
답변 제공: Front Desk Team - Zun 님, 2023년 9월 7일
Dear Michael,Thank you for your feedback after staying with us in MIMARU Kyoto Nijo Castle.We are very happy that you liked our staff and facilities.It is a pleasure to join your vacation journey in Japan.We are looking forward to seeing you again in the near future.Best regard,MIMARU Kyoto Nijo Castle

10/10 - 훌륭해요

Yi Bin Robin

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and fuss free property, staff is very polite friendly and professional across all Mimaru properties, good that rooms accommodate families of 4 or 5, only thing no free parking, just have to find nearby per day coin parking
답변 제공: MIMARU KYOTO NIJO CASTLE 님, 2023년 9월 7일
Dear Yi Bin Robin,Thank you so much for staying at our hotel and for your review.We are happy to hear that you liked our facilities and staff service.We are sorry for any inconvenience and we will figure out the best way to solve this issue. Hope you had a wonderful time in Kyoto, and hope to see you again! Best regard,

10/10 - 훌륭해요

Ankur

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
one of the best stay, we have been during my japan vacation. Hotel was super clean and having all features we wanted including laundry insiade the room. Front desk was so helpful all the time. I highly recommend tthis hoyel in Kyoto. All the popular destinations sre close and easy to reach.
답변 제공: Front Desk Team - Zun 님, 2023년 9월 5일
Dear Ankur,Thank you for your feedback after staying with us in MIMARU Kyoto Nijo Castle.We are glad that you liked our facilities and staff service.It is an honor to be able to participate in your trip to Japan.We are looking forward to seeing you again in the near future.Best regard,MIMARU Kyoto Nijo Castle

10/10 - 훌륭해요

Te 님, Bakersfield

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mimaru again showed their hospitality with friendly staff and helpful arrangement with taxi/directions. Room was clean and bed was comfortable. Laundry machine in room was another bonus. Always have good stays with Mimaru.
2023년 9월에 1박 숙박함
답변 제공: Front Desk Team - Zun 님, 2023년 9월 5일
Dear Te,Thank you for your feedback after staying with us in MIMARU Kyoto Nijo Castle.We are very happy that you loved our staff service and hotel facilities.It is a pleasure to know that you enjoyed so much while staying with us.We are looking forward to seeing you again in the near future.Best regard,MIMARU Kyoto Nijo Castle

10/10 - 훌륭해요

Frederic

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 8월 23일
Thank you so much for staying with us in MIMARU Kyoto Nijo Castle.We are very happy that you have a great time in our hotel.We are looking forward to seeing you again.Best regard,MIMARU Kyoto Nijo Castle

10/10 - 훌륭해요

Rumnik

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our experience at this hotel deserves 5 stars for a number of reasons. First, the front desk staff was very helpful providing us with guidance on how to get to/from all major sites in Kyoto and Osaka, they helped us with dining options, room service requests and were overall very responsive, and it was very easy to communicate in English. Second, our room had both laundry and full kitchen, and with a supermarket just a short 7-8 minute walk away, we were able to have some home cooked meals and snacks. We had a Japanese style room, more than enough space for a family of 4 with two teenage boys. Third, there are at least three bus routes that stop right by the hotel, so it is very easy to get to Kyoto station, and Omeda station, which we used for a budget friendly option to go to Osaka, and also easy to use the bus to major Kyoto attractions like Bamboo Grove. Even during peak heat season of August, we were able to walk to Nishiki Market about 20 min away. Lastly, this hotel is really clean and comes at a budget friendly price point. Don’t be swayed by the hotel rating on booking sites, this is a rock solid hotel. Thank you to all the wonderful staff for making our stay so memorable!
2023년 8월에 4박 숙박함
답변 제공: Front Desk Team 님, 2023년 8월 11일
Dear Rumnik, Thank you so much for the wonderful feedback. We are really happy to know that you and your family enjoyed your stay at MIMARU Kyoto Nijo Castle. MIMARU Hotel is designed to accompany big family members and we are pleased that we are able to fulfill the needs of you and your family. As the hotel is located near a housing area, most basic necessities like supermarkets, restaurants, and bus stops are within walking distance. We will be looking forward to seeing you and your family in the near future. MIMARU Kyoto Nijo Castle. Front Desk

10/10 - 훌륭해요

Maude

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to walk to the Nishiki Market and Poncho area, bus also available in front of hotel. Roomy, clean, well-equipped kitchenette, and free laundry detergent for the washer in room.
2023년 7월에 4박 숙박함
답변 제공: Front Desk Team 님, 2023년 8월 7일
Dear Maude、Thank you so much for staying at our hotel, and for your review. We are so happy to hear that you like the room we prepared for you and that you found our hotel is in a nice location. We value all feedback from our guests.We hope you could make lots of good memories in Kyoto, and we hope to see you again in the future!MIMARU KYOTO NIJO CASTLEFront Desk Team

10/10 - 훌륭해요

Nightling

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The staffs are very friendly and helpful - I appreciated their help in providing multiple solutions to order taxi to train station (one of their stuffs even went out to street to stop a taxi and let the driver know our destination)
답변 제공: Front Desk Team 님, 2023년 8월 7일
Dear Nightling,Thank you for your feedback after staying with us.We are very happy that you like our hotel staff.It is a pleasure to be able to participate in your journey to Kyoto.We are looking forward to seeing you again in the near future.Best regard,MIMARU Kyoto Nijo Castle.

10/10 - 훌륭해요

???

좋아요: 청결 상태, 숙박 시설 상태 및 시설
ホテルも綺麗でとても良かったです‼︎ スタッフの方もすごく丁寧でした。
2023년 8월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 8월 7일
この度は、MIMARU 京都 西洞院高辻にご宿泊、並びにご感想をお寄せいただき、誠にありがとうございます。スタッフの対応につきましてお褒めの言葉を賜り、大変光栄でございます。今回のご宿泊におきまして、概ねご満足頂けましたご様子をお伺いでき、何よりでございます。またお客様にお会いできます日を、スタッフ一同、楽しみにしております。MIMARU 京都三条城Front Desk Team

10/10 - 훌륭해요

Franco

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Front Desk Team 님, 2023년 7월 25일
Dear Franco,Thank you for your feedback after staying with us in MIMARU Kyoto Nijo Castle.We are very happy that you have a great time in our hotel.It is a pleasure tobe able to participate in your trip to Kyoto.We are looking forward to seeing you again in the near future.Best regard,MIMARU Kyoto Nijo Castle

10/10 - 훌륭해요

Ching Wa

2023년 7월에 4박 숙박함
답변 제공: LIN 님, 2023년 8월 6일
Thank you so much for staying at our hotel, and for your review. Did you have a lot of good experiences in Kyoto? We hope you could make many good memories during your stay here! We are always ready to do anything we can to make our guests' stay pleasant.We hope that you’ll join us again soon.MIMARU KYOTO NIJO CASTLEFront Desk Team

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We are a family of 4. Kids age 10 and 7. We enjoyed this place and would def stay here again. It was clean, quiet, comfortable, and great for families. I enjoyed having a washer to wash our clothes mid trip. Our kids loved the bunk beds, but what kid doesn’t right?! Lol. Guest service was nice, friendly, and kind. We have zero complaints. Places were either walking distance or easily accessible by bus or taxi. We mostly walked or used taxi to save time, but taxi cost was fairly low IMO compared to Tokyo likely because places were fairly close and cheaper.
2023년 4월에 3박 숙박함
답변 제공: Front Desk Team 님, 2023년 7월 15일
Dear Jennifer、Thank you so much for staying at our hotel, and for your review. We're happy to hear that our staff could help make your stay a pleasant one. We're so happy to hear that you thought our bunk beds were great. (I think so too!) We hope you were able to get plenty of comfortable sleep during your stay! We hope you had a wonderful time in Kyoto, and we hope to see you again! MIMARU KYOTO NIJO CASTLE Front Desk Team

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’d say the best about the hotel is the cleanliness and friendliness of the staff. The room itself is a bit small for 5 but we managed. We even cooked simple foods inside the apartment. The shower, bathtub plus the toilet are all exceeding expectations. I love that we get the view of the Main Street. The tricky part is transportation, will need about 15 min of walk to train station. We seem close to the bus station though! There are some amazing grocery stores nearby, about 10 min walk max! All in all, it was a great accommodation!! (Weather is really warm now, so walking to Kyoto main station would be a bit more difficult because of the weather.)
2023년 7월에 5박 숙박함
답변 제공: Front Desk Team 님, 2023년 7월 9일
Dear Angela,Thank you for your feedback after staying with us in MIMARU Kyoto Nijo Castle.We are glad that you like our staff and cleaning service.It is our pleasure to be able to participate in your journey in Japan.We are looking forward to seeing you in the near future.Best regard, MIMARU Kyoto Nijo Castle.

10/10 - 훌륭해요

Maria del Carmen

가족 여행
좋아요: 청결 상태, 객실의 편안함
Mi hogar en Kyoto
Servicio impecable, el chico de la recepción Zun nos brindo un trato excelente, ayudándonos en todo momento con cada una de nuestras peticiones. El hotel se encontraba muy bien comunicado. Las habitaciones amplias y cómodas para las familias. Es de agradecer que en la habitación se encuentre una lavadora-secadora. Amplia selección de amenities. Limpio y agradable. En líneas generales un gran hotel para las familias que deseen buena localización, servicio estupendo y habitaciones amplias y cómodas. Sin duda será mi alojamiento si algún día vuelvo a Kyoto.
2023년 6월에 5박 숙박함
답변 제공: Front Desk Team - Zun 님, 2023년 7월 6일
Dear Maria del Carmen,Thank you for your feedback after staying with us in MIMARU Kyoto Nijo Castle.We are very happy that you like our facilities and staff.It is an honor to be able to participate in your trip to Kyoto.We are looking forward to seeing you again in the near future.I am glad that you and your family had a wonderful time in MIMARU and Japan. Wish you the best wishes and see you again ( from Zun).Best regard,MIMARU Kyoto Nijo

10/10 - 훌륭해요

Agnes

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This location is great. It’s only a 7 minute walk to Nijo Castle and there are also great restaurants nearby.
2023년 6월에 7박 숙박함
답변 제공: Front Desk Team 님, 2023년 7월 4일
Dear Agnes,Thank you for your feedback after staying with us in MIMARU Kyoto Nijo Castle.We are glad that you love your hotel location.It is a pleasure to be able to participate in your trip to Kyoto.We are looking forward to seeing you again in the future.Best regard,MIMARU Kyoto Nijo Castle.

10/10 - 훌륭해요

Maritza 님, New York

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was perfect for our purposes. It is about a 10-15 minute walk from the local train station but there are also buses nearby. The front desk personnel is outstanding! We chose the Japanese room and were extremely pleased with it. It was spacious, and having the ability to cook and use the refrigerator was very convenient. Hotel staff goes out of their way to please you, and speak great English. When in Kyoto, we will definitely stay again! I highly recommend Mimaru!
답변 제공: Front Desk Team 님, 2023년 7월 4일
Dear Maritza,Thank you for your feedback after staying with us in MIMARU Kyoto Nijo Castle.We are very happy that you like our facility and staff.It is an honor to be able to participate in your trip to Kyoto.We are looking forward to seeing you again in the near future.Best regard,MIMARU Kyoto Nijo Castle

10/10 - 훌륭해요

Benton

2023년 6월에 4박 숙박함
답변 제공: Front Desk Team 님, 2023년 7월 13일
Dear Benton,Thank you for your feedback after staying with us in MIMARU Kyoto Nijo.It is an honor to be able to participate in your trip to Kyoto.We are looking forward to seeing you again in the near future.Best regard.MIMARU Kyoto Nijo Castle