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오앙가 베이 비치 호텔 여행 후기

2.5 out of 5
오앙가 베이 비치 호텔
km.63, Carries, Arcahaie

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 17개 이용 후기 중 5개" "
평점 8 - 좋아요. 17개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 17개 이용 후기 중 3개" "
평점 4 - 별로예요. 17개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 17개 이용 후기 중 2개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Like most of the Haiti properties, they have been there a while. The beauty of this place is incredible. The ability to be immediately over the water makes eating and visiting somewhat unique. Food was very good, but it needs to be ordered quite in advance. Staff are very polite and accommodating. I have visited several times over the past 20 years, and I keep going back. It is charming.
2018년 12월에 1박 숙박함

4/10 - 별로예요

Jamesy 님, West palm Beach

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There is nothing good about this place. Poor customer service and the food was terrible and overpriced
2018년 8월에 1박 숙박함
답변 제공: Ouanga Bay 님, 2018년 8월 9일
I am very sorry that you had such a bad experience. We have a reputation for very good food and friendly staff. Please let me know what room you were in and what date so that I can verify what happened. Thank you for your criticism.

8/10 - 좋아요

Matt 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
On the beach close to other nicer hotel but great for the money spent. Staff is great
2018년 7월에 2박 숙박함
답변 제공: Ouanga Bay 님, 2018년 8월 7일
Thank you. Hope to see you again soon.

10/10 - 훌륭해요

Jacques

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fine, sea fasade, i just love being back to haiti, i would go back to that hotel.
2018년 7월에 1박 숙박함
답변 제공: Ouanga Bay 님, 2018년 8월 7일
Thank you. We look forward to having yo back.

2/10 - 너무 별로예요

Patricia 님, Port-au-Prince

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
VERY DISAPPOINTED
Lets just say this hotel is not what it once was. I have been there in past but sadly it is far from what it once was. The owner was rude. I thank god I had used a third party to make my reservations. Expedia allows you to add or remove guest from your list. I removed one of mine ( from 4 ppl to 3) to later re add him ( making us 4 again). The lady was upset that I had made changes to my reservation. she only printed the one listed for 3 instead of 4 and made a scene with the desk man who tried to tell her my current reservation was for 4. she went on and on about me having changed my reservations numerous times even exagerating it to me having edited 4 times. ( mind you editing your reservation is permitted as long as the final reservation reflects the amount of people who actually show up). I still don't understand what bothered her to the point of being rude and insulting. she fixed her rates for children under 5 I had my daughter who fit in that category ( for whom I paid) the owner even told her employee ( loud enough for me to get the hint) " I need to change my policies to fixing the lower rates for children under 2, I won't allow people to come with kids this old and benefit from this price. I believe I complied to her own rates as all my guest were paid for. I don't think it is right to disrespect clients who come to your hotel. to make matters worst the rooms were disgusting. they advertise tv's in the rooms, not in ours.
2018년 2월에 2박 숙박함

2/10 - 너무 별로예요

CYNTHYA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mad and disappointed !
We had made a reservation a month in advance for a bungalow and the night we arrived the owner said that we had cx that Hotel .com sent then a cx email which wasn’t true. They gave our room to someone else. She did not care what happen to us. We were stranded on December 31 with no where to go we drove for an hour to find the nearest hotel they only have a room that was been renovated to spend the night.
2017년 12월에 2박 숙박함

8/10 - 좋아요

Carmel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 1박 숙박함

10/10 - 훌륭해요

Rulsy Bazin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Confortable
Great for vacation... owners and staffs are wonderful... love them all
2017년 8월에 4박 숙박함
답변 제공: Marie Florence 님, 2017년 9월 2일
Always nice to have you. I guess Ouanga Bay is now your home away from home. Thank you for visiting us again.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour agréable et reposant
Séjour très agréable , en famille. Nous n'avons pratiquement pas quitté l’hôtel tellement nous étions bien. Le personnel est très accueillant et disponible parlant pour la plus part notre langue ( le français). Le site est très beau.Le bungalow pas très très moderne mais propre et confortable. Pas de moustiques.(zut comment se gratter?) Nous avons apprécié cette semaine de repos.
2017년 7월에 7박 숙박함
Merci Monsieur Bernissan. C'est un plaisir pour nous de recevoir des clients aussi gentils et aimables que vous.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful beach
It was a perfect getaway
2017년 7월에 2박 숙박함
Thank you very much Jessica. It was a pleasure having you. The staff remembers you as a wonderful guest. Please come back.

8/10 - 좋아요

Laurent 님, Miami, FL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service and comfortable room
The staff was very professional and friendly. They paid attention to details. The food was great and service was fast each time. They really made us feel at home and never had to ask twice for anything. Hotel needs a little facelift, but absolutely nothing to complain about. Rooms are very comfortable and clean.

6/10 - 괜찮아요

Eden

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Complexe bien dans l'ensemble , déçu de ne pas voir des produits de la mer au buffet ou le midi (lambi, homard, langouste , poisson griller ) , de plus le wifi dommage qu'il aille pas jusqu'au chambre , la TV il n'y a que 5 chaînes boff, et le réveil a 7h30 par les pioches qui claque la terre à coter de la chambre au moins attendre 9h surtout que nous avons un bébé . Dommage pour le prix je pense visiter decameron la prochaine fois .

10/10 - 훌륭해요

Rulsy 님, US

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love everything hard working people. Good food
Beautiful and big services are fantastic. I will definitely recommend this place to anyone. I've been many time .services always greater. The stall are professional plus administrator are on point

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Had a similar experience to Guy's posting. Showed up with my besties on new year's eve with a paid reservation (I had my receipt/confirmation email) and the hotel would not let us check in. With limited other options -- all the beach hotels were booked -- and after a long discussion with the owner, we agreed to pay them again for the room (rate was higher) with the hopes of getting a refund from hotels.com. I have since called hotels.com every week and they have yet to agree to a refund. Terrible service and last time I or any of my friends use hotels.com!

10/10 - 훌륭해요

J A 님, Port-au-Prince

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel staff excellent, Hotels.com incompetent
Ouangah Beach Hotel provided excellent service despite the failure of Hotels.com to make a booking, and we were fortunate their last room was still available. We had to pay Ouanga directly at the time and 2 weeks later we are still awaiting communication from Hotels.com to our complaints by both the website and through e-mails and there is still not refund of our fee from Hotels.com

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Very nice staff.
Hotel is seriously outdated. Pool area is nice. Bathrooms are nasty in the rooms.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Need more choices for breakfast...spaghetti and eggs everyday will not cut it if I was staying more then two days.. The staff was outstanding..management should listen to they ideas