외관

데이즈 인 바이 윈덤 래드슨 서머빌 찰스턴 여행 후기

2 out of 5
데이즈 인 바이 윈덤 래드슨 서머빌 찰스턴
119 Gateway Drive, I-26 Exit 203, Ladson, SC

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 974개 이용 후기 중 300개" "
평점 8 - 좋아요. 974개 이용 후기 중 300개" "
평점 6 - 괜찮아요. 974개 이용 후기 중 196개" "
평점 4 - 별로예요. 974개 이용 후기 중 88개" "
평점 2 - 너무 별로예요. 974개 이용 후기 중 90개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Julian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Inside the room and lobby is great. Outside doesn’t look that inviting
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Julian,We're glad to hear you enjoyed our room and lobby. We appreciate your feedback on the outside appearance and will take it into consideration for future improvements. Thank you for sharing your experience with us.

10/10 - 훌륭해요

carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very friendly
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello carlos,We are pleased to hear that you found our staff to be welcoming and accommodating during your stay. Your positive feedback is greatly appreciated as we strive to provide exceptional service to all our guests. If you have any more comments or suggestions, please do not hesitate to reach out to us.

8/10 - 좋아요

Theresa

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Theresa, We appreciate you choosing our hotel for your stay! If you have any further feedback to share, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another enjoyable experience!

6/10 - 괜찮아요

Ronekar

연인과의 여행, 출장 여행
Staff was nice and helpful , room was clean just a little dated for the price need a few upgrades , only issue smoke alarm beeped the whole time was so annoying I could barely rest…
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Ronekar,Thank you for sharing your feedback with us. We're glad you found our staff accommodating and the room clean. We appreciate your suggestion for upgrades and will certainly consider it for future improvements. Rest assured, we will address the smoke alarm concern to ensure a more comfortable stay for our guests in the future.

10/10 - 훌륭해요

Julie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Needs update but staff was very nice
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Julie,We appreciate your feedback on your recent stay. Our team takes pride in providing excellent service. Your comments will be passed along to our management for further review. Thank you for choosing our hotel and we hope to welcome you back in the future.

10/10 - 훌륭해요

The great

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent in every way, will certainly stay there again!
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello The great,We are thrilled to hear that you had an excellent experience with us! We look forward to welcoming you back in the future for another enjoyable stay. Thank you for choosing our hotel for your accommodation needs.

8/10 - 좋아요

klaudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to family
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello klaudia,We're glad you found our hotel conveniently located near your family. Your feedback is valuable to us for future improvements. If you have any further comments or concerns, please feel free to contact our management team directly.

2/10 - 너무 별로예요

Paula

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Q
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Paula, We appreciate your feedback and regret to hear about your experience. Should you wish to discuss your stay further, please feel free to reach out to our management team. We value all guest input to enhance our services for the future.

10/10 - 훌륭해요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great option in North Charleston. It is right off the interstate and is an affordable and clean place to stay. The beds were surprisingly very comfortable and the rooms are spacious.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Emily,We are pleased to hear that you enjoyed our convenient location, clean rooms, and comfortable beds during your stay with us. Your positive feedback is truly appreciated, and we hope to welcome you back in the future for another pleasant experience.

8/10 - 좋아요

Mark

가족 여행
Yes
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Mark,We sincerely appreciate your feedback and regret to hear about the issues you encountered during your stay. Your comments have been noted and will be shared with our team for their awareness and improvement. We value your experience and hope for a chance to better serve you in the future. Thank you.

10/10 - 훌륭해요

Yajaira

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Yajaira,We are delighted to hear that you had a wonderful experience at our hotel! If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back again soon!

10/10 - 훌륭해요

Tori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Tori,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another excellent experience.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean Comfortable, scrambled eggs & Sausage patties for hot breakfast. need to add tea..
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Michael,Thank you for your feedback regarding the cleanliness and comfort of our hotel. We appreciate your positive comments about our hot breakfast options. We apologize for any inconvenience caused by the lack of tea available and will take this into consideration for future improvements. We hope to welcome you back for another stay in the future.

10/10 - 훌륭해요

Jake

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only thing we didn't like was the pillows
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Jake,Thank you for sharing your feedback about your recent stay. We appreciate your comments and will pass them along to our team for further consideration. If you have any further concerns, please don't hesitate to contact our management directly. We hope to welcome you back in the future for an improved experience.

10/10 - 훌륭해요

Wayne C.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very happy with our stay
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Wayne C.,Thank you for choosing to stay with us. We are delighted to hear that you had a pleasant experience. We strive to provide exceptional service to all our guests. Should you have any future travel plans, we would be honored to welcome you back.

10/10 - 훌륭해요

Tanesha

좋아요: 청결 상태, 편의 시설/서비스
I loved it
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Tanesha,Thank you for sharing your positive feedback with us! We are delighted to hear that you love your experience during your stay. We strive to provide exceptional service and a comfortable environment for all our guests. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

10/10 - 훌륭해요

Xiaoling

연인과의 여행
좋아요: 편의 시설/서비스
I lived in this hotel on Jan 13th. Six days has passed. I haven’t received my deposit that is 60 dollars. Please help me check about it. And refund my deposit.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Xiaoling,We regret to hear about the delay in processing your deposit refund. Please contact our management team directly for assistance with this matter. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Roger

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Roger,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are delighted to hear that you had a wonderful experience. If you have any further feedback or anything we can assist you with, please feel free to reach out to us. We hope to welcome you back soon for another outstanding stay.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Eric,Thank you for staying with us and for your excellent rating! We are delighted to hear that you had a wonderful experience at our hotel. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Eric,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. Should you have any further feedback or if there is anything else we can do to make your next stay even better, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Roger

좋아요: 편의 시설/서비스
The staff was excellent as far as the service goes and the room was clean but the only thing that I could find fault with is that the bed was hard and I would have liked a softer bed.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Roger,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be excellent and enjoyed the cleanliness of your room. We're sorry to hear that the bed was not to your preference. We appreciate your input and will pass it along to our team for future improvements. Please feel free to reach out to our management team directly for any further assistance or concerns. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Roger

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Roger,Thank you for choosing our hotel for your stay! We are delighted to know that you had a fantastic experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another enjoyable stay.

6/10 - 괜찮아요

Regina

좋아요: 직원 및 서비스, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Regina, We appreciate you choosing our hotel for your stay. If there is anything specific that you would like to share about your experience, please don't hesitate to reach out to us directly. We value your feedback and would love to hear from you.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
It was clean enough but the tub didn’t stay full, the beds & pillows were extremely uncomfortable
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your comments regarding the cleanliness of the hotel. We understand that preferences for beds and pillows can vary and we regret if they did not meet your expectations. Your feedback will be shared with our team for further review.

10/10 - 훌륭해요

Carla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 7일
Hello Carla,Thank you for taking the time to share your feedback. We greatly appreciate your positive rating and kind words about your stay with us. We strive to provide exceptional service and create memorable experiences for our guests. It was a pleasure to have you as our guest, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ladies behind the front desk were excellent, answered all questions and took care if anything was needed
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 3일
Hello Robert,Thank you for your feedback! We're delighted to hear that our front desk team provided you with excellent service and accommodated your needs. Your satisfaction is our priority, and we hope to welcome you back for another great stay in the future.

8/10 - 좋아요

Benjamin

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Benjamin,Your high rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - 좋아요

Crystal

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Crystal,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 - 훌륭해요

Raul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Raul,Thank you for your kind comment! We're glad to hear that you enjoyed your stay with us.

10/10 - 훌륭해요

Raul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Raul,Thank you for your feedback! We take pride in maintaining a clean environment for our guests.

10/10 - 훌륭해요

Samuel E.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would have to say this is one of the best experiences I’ve had in a while the renovations were incredible. The staff was friendly, awesome experience.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Samuel E.,Thank you so much for your kind words! We're thrilled that you had an amazing experience with our hotel renovations and friendly staff. We can't wait to welcome you back again soon!

8/10 - 좋아요

Lacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Lacey,Thank you for your positive rating! We are delighted to hear that you had a great experience at our hotel. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place and much cheaper than right in Summerville where I was visiting family. Less traffic as well.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hi Carol,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

edward

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time. Charleston was great. Easy to and from.
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello edward,Thank you for your positive feedback! We're glad you enjoyed your time in Charleston and found it easy to navigate around. We hope to welcome you back again soon!

2/10 - 너무 별로예요

Joseph

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bugs on the bed.
Well a bug was crawling on my guest as we laid in the bed sleeping. The air conditioning unit sounded like a helicopter flying.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hello Joseph ,We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

6/10 - 괜찮아요

erik

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend getaway for the wife and myself. We were celebrating our 26th anniversary so, our focus was not on the hotel.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hi Erik,Thank you for sharing the wonderful rating about your experience here with us and we are so happy to know that you chose our hotel to celebrate your anniversary. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Mary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean. Comfortable bed. Nice staff.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Hello Mary,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff and also our bed. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 - 훌륭해요

tara

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 27일
Hello tara,Thank you for the perfect rating! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 - 훌륭해요

Jeremy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Jeremy,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 - 훌륭해요

Clodagh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Clodagh,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

8/10 - 좋아요

Roxanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked an accessible king room, but had to settle for 2 double. Accessibilty was better than most places. However, it would be helpful to provide a shower chair, as well as shelves in the shower for soap and shampoo. Staff was very nice and professional. Breakfast was nice.
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Roxanne, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - 훌륭해요

Nekeesha

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello Nekeesha,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - 훌륭해요

Ciera

2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello Ciera,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 - 괜찮아요

sergio

별로예요: 직원 및 서비스
Razoável
Razoável, preço bom mas existem hotéis da rede bem melhores, o quarto estava limpo e tem bom tamanho e a limpeza boa, as instalações do hotel estão precisando de uma reforma, estavam pintando inclusive, a região não é boa. Enfim, pelo preço vale, mas vá sabendo que não encontrará um bom hotel, os funcionários são ríspidos e não são simpáticos, mas também não são rudes.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello sergio ,We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

10/10 - 훌륭해요

Raul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello Raul,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 - 훌륭해요

Raul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Raul,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Bryan,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

8/10 - 좋아요

Becky

좋아요: 청결 상태, 직원 및 서비스
Coffee pots in room
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hi Becky,Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

6/10 - 괜찮아요

Steven

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello Steven, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Hardik

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Hello Hardik,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.