스파

베스트 웨스턴 플러스 크로프즈빌 호텔 여행 후기

2.5 out of 5
베스트 웨스턴 플러스 크로프즈빌 호텔
2600 Industrial Blvd, Crawfordsville, IN

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 799개 이용 후기 중 459개" "
평점 8 - 좋아요. 799개 이용 후기 중 225개" "
평점 6 - 괜찮아요. 799개 이용 후기 중 49개" "
평점 4 - 별로예요. 799개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 799개 이용 후기 중 33개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Macey

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Macey,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another exceptional experience at our hotel.

10/10 - 훌륭해요

Deborah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Chelsey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Many breakfast options for the continental breakfast. Many television channels to choose from. It’s close to many restaurants and stores. Fairly quiet. Very friendly staff.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 10일
Dear Guest,Thank you for choosing our hotel for your stay. It's wonderful to hear that you had such a positive experience with our friendly staff, enjoyed the convenient location, and found the breakfast options to your liking. We take serving our guests very seriously and are very pleased that we met your needs so well. We hope to have the opportunity to welcome you back again soon. Sincerely,Hotel Manager.

4/10 - 별로예요

Aviva

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is lovely and the staff polite and helpful. But Expedia totally screwed up the reservation. We reserved a room with 2 beds and an accessible bathroom, with grab bars and a roll-in shower. The hotel didn’t have that at the rate Expedia posted so they put us in a different room. When I insisted it must be accessible they moved us to another higher priced room but without charging extra. They were profuse in their apologies and said that Expedia makes reservations for rooms that are not available. I can believe that since this happened on our last trip also. I’m done using Expedia except to search for hotels. Then I’ll book directly.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 4월 8일
Dear Aviva,Thank you for writing the review. We are glad to hear that you found our hotel lovely and our staff polite and helpful. However, we deeply apologize for the inconvenience and frustration you experienced with the reservation process through Expedia. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you. Sincerely,Hotel Manager.

8/10 - 좋아요

Sandalynn

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 18일
Dear Guest,We value your feedback and are glad to see that your overall experience was positive. If there are any specific areas where we can improve and earn a 5-star rating from you in the future, please let us know. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay.Sincerely,Hotel Manager

2/10 - 너무 별로예요

elizabeth

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was not notified by you or the hotel that the pool was closed due to maintenance. I arrived with my 3 year old grandson who only wanted to swim. He was heartbroken. We decided to go ahead and check in anyway. When we arrived to our room it had a very displeasing odor, the carpet was filthy and the beds were not made very well. We turned around and checked out and went to the Holiday Inn across the road. Please refund me my money for the reservation.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello elizabeth, I'm sorry to hear about your experience. For any concerns regarding refunds, please reach out to our management team directly. We appreciate your feedback and hope to better serve you in the future.

10/10 - 훌륭해요

Lucero 님, Indianapolis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employees were very friendly, the breakfast was very delicious and was served on time.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 8일
Dear Lucero,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you found our employees very friendly and that you enjoyed our delicious breakfast served on time. Providing excellent service and delicious meals is important to us, and we're delighted that we can meet your expectations. We appreciate your comments and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 - 좋아요

Ken

Beds are FIRM. Room was good. Nice having Kitchenette.
2024년 3월에 6박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 8일
Dear Guest,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay and found the room satisfactory, especially appreciating the convenience of the kitchenette. Your comment about the firm beds is duly noted. We value your input and hope to welcome you back for another pleasant experience.Sincerely,Hotel Manager

10/10 - 훌륭해요

Adam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
By far the best property that we stayed at on our entire trip will definitely be staying there again , will be coming to Indiana one weekend a month for a while. Keep up the great job yall are doing
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Adam,We are thrilled to hear that you enjoyed your stay with us! Your kind words mean a lot to our team. We look forward to welcoming you back on your future trips to Indiana and continuing to provide you with a great experience. Thank you for choosing our property, and we can't wait to see you again soon!

4/10 - 별로예요

Brittany

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Brittany, We're disappointed to hear about your experience and apologize for any inconvenience. We appreciate your feedback and will address this with our team to ensure a higher standard of cleanliness in the future. Your comments are valuable in our ongoing efforts to improve our services for all guests.

10/10 - 훌륭해요

Sandalynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Need a larger breakfast area.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 21일
Dear Sandalynn,Thank you for your positive feedback and for bringing your concern about the breakfast area to our attention. We appreciate your suggestion for improvement, and we will certainly take it into consideration to enhance our guests' experience.We're glad you enjoyed your stay overall and hope to welcome you back in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Leslie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful place to stay!
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 15일
Dear Leslie,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be a beautiful place to stay. Your positive comments are truly appreciated.We look forward to welcoming you back for another enjoyable experience.Sincerely,Hotel Manager

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice enough for 1 night.
Passing through. Nice place, not over the top but nice. Our bed spread was put on sideways😆. Sheets were pilly- worn out, but clean. Breakfast was hotel average. Coffee was AWFUL. Coffee concentrate mixed with hot water. Ish. No hot tub!
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 20일
Dear Guest,Thank you for sharing your feedback about your one-night stay. We're glad to hear that you found the hotel nice for a short stay, and we appreciate your humor regarding the bedspread. However, we apologize for any shortcomings in the sheets and the quality of the coffee. Your comments are valuable, and we will use them to make improvements. We understand the importance of a good night's sleep and a satisfying breakfast. If your travels bring you back to the area, we hope to provide a better experience.Sincerely,Hotel Manager

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Thomas,We're delighted to hear that you had a fantastic stay with us! We greatly appreciate your positive rating and hope to welcome you back again soon for another outstanding experience. If you have any additional comments or feedback, please don't hesitate to reach out to us directly.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best shower, Fantastic breakfast, great place
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 5일
Dear William,Thank you for the glowing 5-star review! We're thrilled to hear that you enjoyed the best shower experience, a fantastic breakfast, and found our place great. Your positive comments are truly appreciated, and we hope to have the pleasure of hosting you again for another wonderful stay!Sincerely, Hotel Manager

6/10 - 괜찮아요

steven

연인과의 여행, 반려동물 동반 여행
Manager is not friendly
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 1일
Dear Steven,Thank you for sharing your feedback. We apologize if you found our manager to be unfriendly during your stay. Guest satisfaction is our top priority, and we take your comments seriously. We will address this matter with our team to ensure a more positive and welcoming experience for our guests. If there are specific details you would like to share or if there's anything we can do to improve, please feel free to let us know.Sincerely,Hotel Manager

8/10 - 좋아요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
The service was very friendly and professional
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Adam,Thank you for your kind words about our friendly and professional service. We strive to provide top-notch hospitality to all our guests. We appreciate your feedback and hope to welcome you back in the future for another wonderful experience at our hotel.

8/10 - 좋아요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Hotel was clean, staff was friendly and the fresh made to order omelets were a nice bonus each morning.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 25일
Hello Dave,Thank you for choosing our hotel for your stay and for taking the time to share your positive feedback. We are delighted to hear that you found our hotel clean and our staff friendly. Our made-to-order omelets are indeed a popular choice among our guests and we are glad you enjoyed them. We appreciate your kind words and hope to welcome you back again in the future.

6/10 - 괜찮아요

Sherri

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 25일
Hello Sherri,Thank you for choosing to stay at our hotel. We appreciate you taking the time to rate your experience. If you have any specific feedback or concerns, please reach out to us directly so we can address any issues and improve our services. We hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

EVA

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello EVA,Thank you for taking the time to share your exceptional rating of 6 out of 5! It's wonderful to hear that you had such an amazing experience during your stay with us. We strive to provide our guests with exceptional service, and we're delighted that we exceeded your expectations. We hope to welcome you back in the future for another unforgettable stay.

10/10 - 훌륭해요

Perry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and nice stay
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Perry,Thank you for your feedback! We're thrilled to hear that you had a clean and enjoyable stay with us. We strive to provide a comfortable environment for all our guests. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Gary

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Gary,Thank you for taking the time to leave a review! We're thrilled to hear that you had such an exceptional experience during your stay with us. Our team always strives to exceed our guests' expectations and we're delighted to know that we succeeded in providing you with a 10 out of 5 experience. We hope to have the pleasure of welcoming you back in the future.

6/10 - 괜찮아요

Tamara

좋아요: 직원 및 서비스
별로예요: 청결 상태
We had hair on one of the pillows which was a big turn off. They seemed to be working to try to update it some. The breakfast was good. Will not stay there again.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 30일
Hello Tamara,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the hair on the pillow and assure you that we have addressed the issue with our housekeeping team. We appreciate your positive feedback on our breakfast and hope you reconsider staying with us in the future.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The free breakfast included a made-to-order omelet. Nice!
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Robert,We're delighted to hear that you enjoyed our made-to-order omelets as part of our complimentary breakfast! Thank you for your positive feedback!

10/10 - 훌륭해요

nancy

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello nancy,Thank you for taking the time to review our hotel! We are thrilled to hear that you had a wonderful experience during your stay. We strive to provide exceptional service and amenities to all our guests. It would be our pleasure to welcome you back in the future for another enjoyable stay.

10/10 - 훌륭해요

ROBERT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 19일
Hello ROBERT,Thank you for your exceptional feedback! We strive to provide the best experience possible and are delighted to hear that you had such a fantastic stay. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Toni

연인과의 여행
Everything was pretty great Room bathroom was lovely only thing the sink stopper was broke and water drained slow again not a major deal 2 nd and 3rd floor soda machines didn’t work had to go to 1st floor not a big big deal it was just a inconvenience oh and I forgot to add the two night stay to my points can it be added now
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 16일
Hello Toni, Thank you for your feedback. We apologize for the inconvenience caused by the broken sink stopper and the faulty soda machines. We will make sure to address these issues promptly. Regarding the points, we will assist you in adding the two-night stay to your

10/10 - 훌륭해요

SARAH 님, Clovis

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property itself was great! We enjoyed the free breakfast of more than just toast and cereal! The only 2 issues we had were that the hallways were under construction the whole 4 days we were there although we do understand it needs to happen, it was just noisy (unable to take a nap) and always workers in the hallway. The other issue was the arguing among the cleaning staff! Multiple times one girl in particular was cussing way too much. Other than that, would definitely stay there again!
2023년 10월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 13일
Hello SARAH ,I'm sorry that your stay was compromised by thre noise and mess from the renovations. We're doing everything we can to minimize the inconvenience, and the dates of the renovations are listed, we hope to have you back for a future stay once work is complete.

6/10 - 괜찮아요

Paula

별로예요: 청결 상태, 직원 및 서비스
The room was very dirty. The beds were poorly made - like I debated whether or not they even changed the sheets. It led to a very poor night of sleep. The room smelled very bad too…like something rotting or sewage…not really sure. We’ve stayed there before, and it’s been great. This time, not so much.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Paula,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

2/10 - 너무 별로예요

David

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello David, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 - 좋아요

Allan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hello Allan,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel. Staff very cordial and efficient.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Hi John,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.

10/10 - 훌륭해요

Araceli 님, oakland

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable beds and big rooms. Would stay here again.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Araceli,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 20일
Hello Nancy,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 - 훌륭해요

Kathy 님, Tucson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet rooms. Staff was friendly and helpful. East freeway access. Near to restaurants. Reasonable rates.
2023년 8월에 7박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hello Kathy,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and also our access. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 - 훌륭해요

Megan

2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello Megan,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

8/10 - 좋아요

Dennis

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I ordered a room with double beds, my brother and me went, I got a room with a single bed but with a full sized fridge, kitchen with pots and pans and dishwasher, so kind of a trade off, continental breakfast was so so, out of some stuff but had a chef making omelets to order.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hello Dennis,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our bed as well as our breakfast. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staffs and quiet place.
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 27일
Hello William,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.

2/10 - 너무 별로예요

Hersson

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had to move to another hotel before the end of the booking period due to the poor cleanliness, status of the property and bad service. We asked for a refund and the hotel staff was rude and refused to charge only for the nights spent. We filled a complaint to Expedia and the team was not useful either.
2023년 8월에 9박 숙박함
답변 제공: Manager 님, 2023년 9월 1일
Hello Hersson, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

Sherry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello Sherry,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 - 훌륭해요

youngpil

2023년 8월에 7박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello youngpil,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
Not remarkable from the outside, but pleasant inside. Comfy bed. Nice hot breakfast with option of custom made omelet. Minor negatives: room door sticks a little when opening. There was the plastic strip from a clothing tag on our bed.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 25일
Dear Guest,We appreciate that you've taken the time to share with us regarding our bed and also our breakfast. I hope that we will impress you with exemplary service during future visits.

4/10 - 별로예요

Jeanne

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 20일
Hello Jeanne,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay hear before Staff need more training.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 19일
Hello John,Thank you for sharing this experience with us. We truly value you feedback with regards to our staff. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

6/10 - 괜찮아요

Julia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 19일
Hello Julia,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 - 너무 별로예요

Tara 님, Evansville

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was a mess. Anywhere I went in the hotel, it was a mess. No staff. The room did not have a comforter on the bed. There was no toilet paper in the bathroom. Tried getting help from the front desk and no one was there.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 18일
Hello Tara, It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.

6/10 - 괜찮아요

Kimberly

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 17일
Hello Kimberly, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 13일
Hello Pamela,Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 - 훌륭해요

tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 13일
Hello tammy,Thank you for your valuable opinion regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.

10/10 - 훌륭해요

Jan

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Nice place
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 11일
Hi Jan,Thank you for sharing this review, and we welcome you to visit us again anytime