실내 수영장

퀄리티 인 웨스트 라파예트 - 유니버시티 에어리어 여행 후기

2.5 out of 5

이용 후기

6.2
평점 10 - 훌륭해요. 1002개 이용 후기 중 175개" "
평점 8 - 좋아요. 1002개 이용 후기 중 242개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 232개" "
평점 4 - 별로예요. 1002개 이용 후기 중 196개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 157개" "

6.4/10

청결 상태

7.2/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
청결하지 못 하
시설이 낙후되고 청결하지 못 함
2022년 6월에 6박 숙박함
답변 제공: Four Points Guest Services 님, 2022년 7월 5일
Anonymous, Thank you for your feedback!

8/10 - 좋아요

Choong

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 2월에 1박 숙박함
답변 제공: Four Points Guest Services 님, 2021년 2월 26일
Thank you for your review!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔은 다소 오래되었으나 객실이 잘 관리가 되어 있어 전반적으로 무난함. 바로 옆에 애플비가 있고, 월마트가 건너편에 있어 편리함. Purdue University와도 10여분 거리로 가까와서 편리함.
2019년 4월에 3박 숙박함

2/10 - 너무 별로예요

버터 님, seoul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
절대 추천안하고 싶은호텔 위생 시설 객실청소나 모든비품도 전혀 채워지지않고 객실청소 위생 모든게 엉망 다시는 리용하지 않을것임 지인에게도 절대 이용하지마라고 올릴계획
2018년 8월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 5박 숙박함

4/10 - 별로예요

SANGHO

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
학교입학 시즌이라서 호텔직원들이 정식이 없어서 첫날 방도 치우지 못함. 아침식사도 시골스러웠음. 2명 무료라고 하고 별도로 계산서를 제시했고 체크아웃때도 확인을 하니 그때서야 공제해 줌.
2018년 8월에 3박 숙박함

4/10 - 별로예요

Amanda

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Unkept facility. The same trash and cigarette butts remained outside the side door over the entire length of our several day stay. The carpet in our room did not appear to have been vacuumed at all. There were ants in the bed. The property is older. It needs to be updated, but if it were maintained and kept clean the outdated appearance could be overlooked.
2024년 4월에 3박 숙박함
답변 제공: AGM 님, 2024년 4월 17일
Thank you for your feedback. We apologize for the concerns that arose during your stay, but can happily say that we are all eagerly awaiting our impending renovations. We hope you trip to the area was still great. Have a wonderful night.

2/10 - 너무 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was in horrible disrepair. Our room was filthy and had ants crawling all over the bathroom. The front desk attendant let me look at two other rooms, both of which were also filthy, but we chose the larger, elast offensive do the two. Bathtubs in all rooms were black on the inside bottoms of the tub. There was standing water while showering, as the tub did. It drain well. The toilet didn't flush correctly, and water would continuously run unless my husband fixed the tank. Phones did not work in any of the rooms. Common areas were not kept up and not swept. Carpeting throughout was dingy and stained. Overall it was a disgusting experience and I would never recommend this hotel to anyone.
2024년 4월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 17일
Thank you for your concerns. We apologize for the concerns that arose during your stay, but would have been more than happy to address the issues in your room, especially giving guidance in using the phone. We hope you trip to the area was still wonderful. Have a great night

4/10 - 별로예요

Alexia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is such a rundown property. I had no idea hotels like that exist in US. Horrible condition. We had clean bedding though. The hotel was empty but we did not get any privacy. We were placed right next to another family. We heard every single word. The walls are paper thin. Unbelievable. Why is it so difficult to place people not on top of each other in the literally empty facility? We did not eat their breakfast. I do not recommend to stay there. Only as a last resort. It is really expensive for such room and board.
2024년 4월에 2박 숙박함
답변 제공: AGM 님, 2024년 4월 17일
Thank you for your feedback. We apologize for the concerns that arose during your stay, though we are happily looking forward to our impending renovations. We hope your trip to the area was still wonderful. Have a great night

8/10 - 좋아요

Leon

출장 여행
좋아요: 직원 및 서비스
It was easy to get into and good locale to the campus. I do have to say it is time to do some upgrades.
2024년 4월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 17일
Thank you for your feedback. We hope you had a wonderful trip to the area. We are also looking forward to our impending renovations and hope to see you again. Have a great night!

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 17일
Thank you for your feedback. We hope you had a fantastic trip to the area. Have a great night!

6/10 - 괜찮아요

JULIE

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I have no complaints with the staff or cleanliness at the Quality Inn in West Lafayette. However, this place needs a MAJOR overhaul. Beginning with the parking lot - some very large potholes. The entire place smelled of chlorine from the indoor pool. The hot tub had no water in it. My room overlooked a large pond/small lake which was rustically beautiful and had nesting swans, ducks, etc but the exterior of the window was filthy. The breakfast buffet was sad. The wallpaper was peeling. Again, it was adequate and clean, but left much to be desired
2024년 4월에 2박 숙박함
답변 제공: AGM 님, 2024년 4월 14일
Thank you for your feedback. Firstly, I would like to thank you for your kind words regarding our staff, I will be passing that positivity along. We are sorry for the concerns that you had during your stay, but hope your visit to the area was wonderful. Have a great day.

2/10 - 너무 별로예요

Jerry

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole place is in such poor condition it should be torn down. It's dirty not maintained. Our bathtub didn't drain. Coffee maker was not level and made a mess. Breakfast was almost non existent. It had no eggs, meat or potatoes. It had one waffle maker for sixty rooms. Overflow tables in swim area weren't cleaned. The whole building needed vacuuming or new carpet. I'll never stay in another Quality Inn.
2024년 4월에 2박 숙박함
답변 제공: AGM 님, 2024년 4월 14일
Thank you for your feedback. We apologize for the concerns that arose during your stay, but we can happily say that we are all eagerly awaiting our upcoming renovations with our new ownership. Hoping you still had a wonderful trip to the area. Have a great day.

2/10 - 너무 별로예요

Paulette

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bathroom was so dirty it was disgusting! Shower hasn’t been scrubbed in years, shower curtain moldy. The pool was nice but cold and needs an upgrade. Room smelled. Do not stay here. Zero stars
2024년 4월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 9일
Thank you for your feedback. We apologize for the concerns that arose during your stay, though we wished you have brought them to our attention prior to checking out as we would have been happy to address everything within our control. We hope you still had a wonderful trip to the area. Have a great night!

2/10 - 너무 별로예요

TAPENDRA 님, cincinnati

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Filthy and dirty and horrible
2024년 4월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 9일
Thank you for your feedback. We are sorry for the concerns that arose during your stay, but hope that your trip to area was still wonderful. Have a great night!

6/10 - 괜찮아요

Jeffrey

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs maintenance of carpeting and pool area. Breakfast was only really a snack.
2024년 4월에 2박 숙박함
답변 제공: AGM 님, 2024년 4월 9일
Thank you for your feedback. We apologize for the concerns that arose during your stay, though unfortunately many of those concerns commonly come with older properties. But this makes all of us even more excited for our upcoming renovation. Hope you still had a great trip to the area. Have a great night!

2/10 - 너무 별로예요

Kristin

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is very basic, nothing special. It is fairly close to Purdue. It does not seem to be in a very safe area. Their breakfast is very minimal with only 1 warm food item.
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 2일
Thank you for your feedback. We are sorry for any concerns that arose during your stay, but hope you still had a wonderful time visiting the area. Have a great day!

6/10 - 괜찮아요

Heather

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Just an older property that has not been kept up. Carpet stained, bathroom wasn’t clean. Staff was very kind, pool area looked nice and clean- we did not use it, but looked good.
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 2일
Thank you for your feedback. We are sorry for the concerns that arose during your stay. Though I do wish to thank you for your kind words regarding our staff, I will be passing that positivity along. Hoping your trip to the area was great. Have a wonderful day!

6/10 - 괜찮아요

Rodney

출장 여행
별로예요: 편의 시설/서비스
Room is not clean… toilet was not clean, the desk clerk reeked of stale cigarette smoke…
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 2일
Thank you for your feedback. We are sorry for the concerns that arose during your stay, though we wish you would have brought them to our attention so we could have addressed them for you while you were staying. We hope your trip to the area was still wonderful. Have a great day.

4/10 - 별로예요

Susan

출장 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would say that wasn't much of a breakfast. The syrup dispenser was broken and there were only 2 options for cereal. Apple juice was sour and the orange juice was watered down. There wasn't toast, bagels or english muffins.
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 4월 2일
Thank you for your feedback. We are sorry for issues that arose from other guests, but I am happy to say that our batter dispenser as since been repaired and is working beautifully. We hope that your trip to the area was still pleasant. Have a great day!

2/10 - 너무 별로예요

Matthew

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a dirty room. Finger nail clippings on the floor. Used spoons on the floor. We tried to talk to the staff about this and they told us they just couldn’t do anything about it. The breakfast was literally only waffles and toast. On the day of check out the check out time was 11:00 AM. The staff was trying to get in our room at 9:00 AM and walked in on my wife naked in the room. Very unprofessional.
2024년 3월에 2박 숙박함
답변 제공: AGM 님, 2024년 3월 25일
Thank you for your feedback. We greatly apologize for the issues that occurred during your stay and am dealing with certain staff accordingly. We hope that you still had a wonderful time while visiting the area. Have a great night!

8/10 - 좋아요

Hongyi

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 3월 13일
Thank you for your feedback. We hope you have a wonderful time while visiting the area and a safe trip home. Have a great day!

4/10 - 별로예요

Ann

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not much breakfast, green bananas and white bread. They did have the waffle machine and minimal beverages. Room had clean linens but the rest was very dirty, edges, bathroom, floors, heat vent. Hallways were worn and dirty too. Loby area was pleasant. Incredible plants in the pool area, but floors were dirty too. Economical and good location.
2024년 3월에 2박 숙박함
답변 제공: AGM 님, 2024년 3월 22일
Thank you for your feedback. We apologize for the concerns that you had during your stay, but we hope you still had a wonderful time while visiting the area. We will take your notes forward as we continue working to improve our quality of stay for all our future guests. Have a great day.

2/10 - 너무 별로예요

Dhaval

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
upon arrival the desk clerk told me that their system didnot show any reservation for me, upon showing the expedia confirmation printout, the clerk told me to directly book on their website rather than expedia, after spending some time he asked me to forward expedia's email to him and then he gave us a room. the rooms and bathrooms were Dirty (had to wipe down the bathroom and other touch points in the room), breakfast had only bread, waffles and few bananas, they did not even have the basics like forks, knifes etc... run down property, not kept up to date, will not stay there again and going forward will book directly on hotels website (where ever else I choose to stay)
2024년 2월에 3박 숙박함
답변 제공: AGM 님, 2024년 3월 5일
Thank you for your feedback. We are currently working to fix the issue that occurred with your reservation. We will also be taking your concerns moving forward as we continue to improve our property to improve our quality of stay for all future guests. Have a great day!

2/10 - 너무 별로예요

Chris

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was so nasty that I may never stay at another Quality Inn hotel again.
2024년 2월에 3박 숙박함
답변 제공: AGM 님, 2024년 3월 5일
Thank you for your feedback. We apologize for your concerns that arose during your stay. We will be taking your concerns moving forward as we continue improving our property in order to improve our quality of stay for all our future guests. Have a great day

6/10 - 괜찮아요

Monika

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Needs a good cleaning
2024년 3월에 2박 숙박함
답변 제공: AGM 님, 2024년 3월 5일
Thank you for your feedback. We hope you still had a lovely time while visiting the area. Have a great day

2/10 - 너무 별로예요

Debra

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first room we were in, we couldn’t find the remote. We found it under the bed, along with cigarette butts and some kind of medication. They changed our room, and when we got back to go to bed, we sat down on the bed and it collapsed, had dirt behind the mattress, the fan didn’t work, there was dust on everything, and the bath tub wouldn’t drain. It was a terrible experience.
2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 3월 5일
Thank you for your feedback. We apologize for the concerns that occurred during you stay. We are diligent working to improve the issues that you noted, but we also wish to thank you for bring them to our attention. We hope you still had a nice time while visiting the area. Have a great day!

4/10 - 별로예요

danielle

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Polite staff, but cleanliness was not the best. Bathrooms needed a bit of time to clean, and common areas needed some help. Gym was lacking wipes, sink, etc. Breakfast was pathetic. At 7am, there was barely hot coffee in the carafes, and scrapes from yesterday. Not expecting a full buffett, but it was lacking everything!
2024년 3월에 2박 숙박함
답변 제공: Kariann 님, 2024년 3월 5일
Thank you for your feedback. We apologize for the concerns that arose during your stay. We will be taking your feedback forward as we continued to make improvements with our property. We hope you still had a wonderful time while visiting the area. Have a great day

10/10 - 훌륭해요

Jinfang

2024년 3월에 1박 숙박함
답변 제공: AGM 님, 2024년 3월 25일
Thank you for your feedback. We are thrilled to hear that you had a nice stay and hope the entire trip went just as well. Have a great day!

4/10 - 별로예요

Tammy

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Upon arrival, there was no one in the lobby to check us in. We waited a full 15 minutes before leaving and checked in that night after our event.
2024년 2월에 2박 숙박함
답변 제공: Kariann 님, 2024년 3월 1일
Thank you for your feedback. We apologize for the issue that occurred during your stay. We hope your trip to area was still wonderful. Have a great day!

6/10 - 괜찮아요

Anastasia

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Kariann 님, 2024년 3월 1일
Thank you for your feedback. We hope you had a wonderful time while visiting the area. Have a great day!

6/10 - 괜찮아요

Lizzie

연인과의 여행, 가족 여행
Pool was cold all the timr
2024년 2월에 4박 숙박함
답변 제공: Kariann 님, 2024년 2월 27일
Thank you for your feedback. We apologies for the issue that you had during your stay, but hope that your trip to area was still wonderful. Have a great day!

2/10 - 너무 별로예요

Regina

가족 여행
This hotel should be torn down. Our room floor was so dirty that my son found a pocket knife under the desk. Small bugs on bathroom floor. Old soap bar left in shower. The hallway carpet was stained and ripped up, wall paper peeling and even filthy elevators. The staff was courteous but I’m just not sure how this hotel passed health inspection. Oddly- the place was full.
2024년 2월에 2박 숙박함
답변 제공: Kariann 님, 2024년 2월 27일
Thank you for your feedback. Unfortunately with an older property there are some cosmetic issues that will appear, but that just makes us all that much more excited for our upcoming renovations with our new owners. We will be taking your concerns forward and we strive to improve and I also wanted to thank you for your kind words regarding our staff. Have a great day!

4/10 - 별로예요

Constance

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The TV was broken it worked but had lines going through the center and bottom of the screen furniture was dusty toilet had rings in it shower was dirty
2024년 2월에 1박 숙박함
답변 제공: Kariann 님, 2024년 2월 26일
Thank you for the feedback. We do apologize for the issues, but we greatly appreciate you bring it to our attention so that it could be handled accordingly with the previous guest. We will also be taking your other concerns moving forward as we strive to further improve our quality of stay for all future guests. Have a great day!

10/10 - 훌륭해요

Mayank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is very friendly and excellent company! Hotel is clean and good.
2024년 2월에 1박 숙박함
답변 제공: Kariann 님, 2024년 2월 26일
Thank you for the feedback. We are thrilled that you have a nice time during your stay and hope your time in the area was even better. Have a great day!

4/10 - 별로예요

Lynn 님, Lowell

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No staff available, floors needed mopped, breakfast had no coffee left, no milk for cereal and out of orange juice!
2024년 2월에 1박 숙박함
답변 제공: Kariann 님, 2024년 2월 17일
Thank you for your feedback. I'm sorry that you left us this morning before our delayed food order arrived or the next round of coffee came out. We hope you still have a lovely time in the area. Have a great day!

2/10 - 너무 별로예요

Shannon

별로예요: 청결 상태, 직원 및 서비스
Hole in ceiling, dirty, room was not cleaned
2024년 2월에 1박 숙박함
답변 제공: Kariann 님, 2024년 2월 17일
Thank you for the feedback. Though there is some confusion with the review as you ended up cancelling your reservation prior to arrival. We hope everything was okay and you have a good trip if the weather did not effect your travels. Have a great day!

6/10 - 괜찮아요

Kandetta

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very run down and dirty. Room had dirty washcloth and hairs in shower. Sink top and base of faucet had toothpaste build-up from obviously months of not being scrubbed. Nothing had been moved I. Order to clean under or around it.
답변 제공: Kariann 님, 2024년 2월 17일
Thank you for the feedback. We are sorry for the issues that occurred with the room you had been checked into. That room should have been marked in-progress, but it seemed to have slipped through the cracks. I only wish it had been brought to our attention so that the staff on duty could have given you a different room or addressed the problem for you. We hope you still have a nice time while in the area. Have a great day!

4/10 - 별로예요

Jack

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was absolutely filthy. Crumbs on the carpet and in the corners, shaved hairs on the bathroom floor, foul toilet bowl, mildew on the shower curtain. The only reason this isn't a 1 star is because the staff was friendly. The carpet in the hallways looks like it hadn't been vacuumed since it was installed and there were all sorts of stains, smudges, and smears both on the floor and the wall. The elevator was muddy and had gunk on the walls as well. I would not be surprised if an establishment like this didn't wash the sheets between guests.
2024년 2월에 3박 숙박함
답변 제공: Kariann 님, 2024년 2월 17일
Thank you for the feedback. We apologize for the concerns that occurred during your stay. As we are an older property we do have some cosmetic flaws, but that is why we are looking forward to our upcoming renovations that our new owners have planned. We hope you still had a nice trip in the area. Have a great day!

6/10 - 괜찮아요

Christoph

2024년 2월에 1박 숙박함
답변 제공: Kariann 님, 2024년 2월 14일
Thank you for your feedback. We apologize for the issues that occurred during your stay. We hope that your time in the area was wonderful though. Have a great day!

2/10 - 너무 별로예요

Debbie

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was not clean. Bathtub was brown, shower curtain and bedspread were stained and wallpaper over toilet was falling off the wall.
2024년 2월에 2박 숙박함
답변 제공: Kariann 님, 2024년 2월 9일
Thank you for your feedback. I apologize for the issues that occurred during your stay. We will be investigating the rooms you stay in and ensure that all members of housekeeping are aware of the standards that we hold so that all of our guests can have a quality stay when they choose us. Have a great day!

6/10 - 괜찮아요

Noah 님, Hauppauge

좋아요: 직원 및 서비스
There were several issues with my room including faulty outlets, ripped curtain, and an A/C unit that was too warm.
2024년 1월에 3박 숙박함
답변 제공: Kariann 님, 2024년 1월 23일
Thank you for your feedback. We will be reviewing the concerns that you had regarding the room you stayed in while here. We hope you still had a great time while in the area. Have a great day!

8/10 - 좋아요

Kenneth

좋아요: 청결 상태, 직원 및 서비스
For the price of 60 it was a very good value. It is an older facility and used to be a little run down. Quality Inn is making a lot of improvements on the property and it's getting better and better. The people were very good to work with. We'll stay there again.
2024년 1월에 3박 숙박함
답변 제공: Kariann 님, 2024년 1월 15일
Thank you for your feedback. And thank you for your kind words regarding our staff, I will pass that positivity along. I also wish to thank you for noticing the changes and improvements that our new owners and Quality have been making to give the property a facelift. Have a great day!

2/10 - 너무 별로예요

Matt

별로예요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Kariann 님, 2024년 1월 15일
Thank you for your feedback. We will continue to improve our quality of stay for all of our future guests, but we hope you still had a nice time in the area. Have a great day.

8/10 - 좋아요

Christopher

가족 여행
좋아요: 직원 및 서비스
Good value
2023년 12월에 1박 숙박함
답변 제공: Kariann 님, 2024년 1월 15일
Thank you for your feedback. We are happy to know that you have a nice stay with us and hope that your time in the area was even better. Have a great day!

6/10 - 괜찮아요

Gregory

I have stayed at this hotel once before for the Thanksgiving holiday. The property is somewhat run down and lacking major hotel services. However, it is also extremely affordable and you pay for what you get. My recent stay over the Christmas holiday had more problems. On Christmas morning while people were trying to have a continental breakfast, a worker was using a jackhammer. Management should have held off this work so we could have a quiet and pleasant breakfast. Also, I noted on Christmas there was no attendant on duty at the desk for most of the day and people were trying to check in. This also seems like a poor management decision.
2023년 12월에 3박 숙박함
답변 제공: Kariann 님, 2024년 1월 15일
Thank you for your feedback. We apologize for the concerns that occurred during your stay and hope that you still had a wonderful time in the area while you were here. Have a great day!

6/10 - 괜찮아요

Alberto 님, MIAMI

2023년 12월에 2박 숙박함
답변 제공: Kariann 님, 2024년 2월 3일
Thank you for your feedback. We will continue working to improve our quality of stay for all future guests. Have a great weekend!

10/10 - 훌륭해요

Bruce

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice place to stay
Friendly staff, good value.
2023년 11월에 1박 숙박함
답변 제공: Kariann 님, 2024년 1월 15일
Thank you for your feedback and your kind words. We hope you have a great time while in the area! Have a great day.

4/10 - 별로예요

David

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nice staff friendly. Many rooms were vacant and open without furniture. Pool and spa were closed. Hallway carpet had many stains. Fan in bathroom filthy and inoperative.
2023년 12월에 3박 숙박함
답변 제공: Kariann 님, 2024년 1월 15일
Thank you for your feedback and your kind words regarding our staff. I apologize for the concerns that arose during your stay, but we have been working to improve our property and the quality of stay for all our guests. We hope you still had a nice time while in the area. Have a great day!

10/10 - 훌륭해요

Celestin

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2023년 12월에 1박 숙박함
답변 제공: Kariann 님, 2023년 12월 8일
Thank you for your feedback. We are happy that you have a nice time while staying in the area. We will continue striving to deliver a wonderful guest experience for anyone to stops by. Have a great day!