야외 수영장

홀리데이 인 익스프레스 호텔 & 스위트 뉴 이베리아 - 애버리 아일랜드, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 433개 이용 후기 중 241개" "
평점 8 - 좋아요. 433개 이용 후기 중 126개" "
평점 6 - 괜찮아요. 433개 이용 후기 중 37개" "
평점 4 - 별로예요. 433개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 433개 이용 후기 중 11개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
굿!
2019년 4월에 5박 숙박함
답변 제공: Stacie 님, 2019년 6월 18일
We look forward to seeing you next time. Thank you, Stacie Robinson, GM

8/10 - 좋아요

Chris 님, houston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
business trip in New iberia
This place ia clean and convineince. But little bit annoying sound from the front load

6/10 - 괜찮아요

실제 이용하신 고객

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

comfortable bed
good

10/10 - 훌륭해요

cheno

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2024년 4월 23일
Dear cheno,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had an excellent experience during your stay. Providing exceptional service and a comfortable environment for our guests is always our top priority. We appreciate your kind words and are delighted that you enjoyed your time with us. If there's anything else we can do to ensure your next visit is just as wonderful, please don't hesitate to let us know. We look forward to welcoming you back again soon!Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

trina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location
2024년 1월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2024년 4월 22일
Dear Trina,Thank you for taking the time to share your feedback with us! We're pleased to hear that you found our hotel's location to your liking. Providing a convenient location for our guests is important to us, and we're glad it met your needs. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!Thank you,Stacie Robinson, GM

2/10 - 너무 별로예요

Jarvis

출장 여행
Check in
2024년 4월에 5박 숙박함
답변 제공: Sacie Robinson 님, 2024년 4월 18일
Dear Jarvis,I'm sorry to see you gave us a rating of 1 out of 5 even though you didn't stay with us. It looks like your reservation was cancelled by my night auditor as a no-show. Other than that we don't have any record of you attempting to check in with us per our computer records. I'm sorry you had a bad experience wherever you ended up that evening! Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Yolanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay with Holiday Inn Express was very pleasant. The staff was very friendly and welcoming. A special shout out to Ms. Patsy. The room was clean and orderly. My family and I look forward to staying here again.
2024년 4월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2024년 4월 9일
Dear Yolanda,Thank you for your wonderful feedback! We're delighted to hear that your stay at Holiday Inn Express was very pleasant. Our team strives to provide friendly and welcoming service, and we're thrilled that Ms. Patsy made a positive impression on you. We'll be sure to pass along your kind words to her.It's great to know that you found your room clean and orderly. Your comfort and satisfaction are our top priorities, and we're pleased to hear that we met your expectations.We appreciate your loyalty and look forward to welcoming you and your family back for another enjoyable stay. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Safe travels, and we'll see you soon!Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Torbjorn

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay here! Staff, rooms, breakfast were all exceptional!
2024년 3월에 2박 숙박함
답변 제공: Stacie Robinson 님, 2024년 3월 28일
Dear William,Thank you so much for your fantastic feedback! We're thrilled to hear that you had an excellent stay with us. Providing exceptional service, comfortable rooms, and a delicious breakfast experience are always our top priorities, and we're delighted that we could exceed your expectations in all aspects.Your kind words mean the world to us, and we'll be sure to pass along your compliments to our dedicated team members. We appreciate your support and hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. Safe travels!Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All was well! 😃
2024년 3월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2024년 3월 27일
Dear William,Thank you for sharing your feedback with us! We're thrilled to hear that everything met your expectations during your stay. Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If there's anything specific that stood out to you or if there are any areas where we can further improve, please feel free to let us know. We appreciate your support and hope to welcome you back again soon for another enjoyable stay! Safe travels! Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Casey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly staff, close to restaurants, and great breakfast selection.
2024년 3월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2024년 3월 25일
Dear Casey,We're delighted to hear that you had such a positive experience during your stay with us! Providing a clean and welcoming environment, along with friendly service, is our top priority. It's wonderful to know that you enjoyed the proximity to restaurants and our breakfast selection. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Safe travels!Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Allen

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Mrs Shawn
2024년 3월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2024년 3월 25일
Dear Allen,Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that every guest has a comfortable and memorable experience, and we're delighted that Ms. Shawne made a positive impression on you. We'll be sure to pass along your kind words to her.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you back in the future. Safe travels!Thank you,Stacie Robinson, GM

8/10 - 좋아요

Eva

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was ok, bed comfy
2024년 3월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2024년 3월 19일
Dear Eva,Thank you for your feedback! We're glad to hear that you found our beds comfortable during your stay. If there's anything specific you think we could improve upon to make your next visit even better, please don't hesitate to let us know. We appreciate your input!Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

CARLOS AND JoAnna

!
2024년 2월에 5박 숙박함
답변 제공: Stacie Robinson 님, 2024년 3월 4일
Dear Carlos and JoAnna,We sincerely appreciate you taking the time to rate your recent stay with us so highly! Your positive feedback means a lot to us and lets us know that we're on the right track in providing a great experience for our guests. While you didn't leave a detailed review, your high score speaks volumes about your satisfaction. If there's anything you'd like to share or any specific areas where we can continue to excel, please feel free to reach out. We look forward to the opportunity to welcome you back for another fantastic stay soon!Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Herman

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good 👍
2024년 2월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2024년 2월 19일
Dear Herman,Thank you for the feedback! We're glad to hear that everything met your expectations. If there's anything else we can do to make your stay even better next time, just let us know!Thank you,Stacie Robinson

10/10 - 훌륭해요

Shawn

2024년 2월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2024년 3월 25일
Dear Shawn,Thank you for taking the time to rate your experience with us! We're pleased to see that you had a positive stay. If you have any additional feedback or if there's anything specific that stood out to you during your visit, please feel free to share it with us. We appreciate your support and hope to welcome you back again soon for another enjoyable stay!Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Kelli 님, Gretna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great, friendly staff. Clean, quiet, Great breakfast every morning.
2024년 2월에 2박 숙박함
답변 제공: Stacie Robinson 님, 2024년 2월 5일
Dear Kelli,Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us, especially the friendliness of our staff, the cleanliness, and the quiet ambiance. It's fantastic to know that you also appreciated our breakfast offerings. We look forward to welcoming you back on your next visit.Best Regards,Stacie Robinson, GM

10/10 - 훌륭해요

Andrea

2024년 1월에 1박 숙박함
답변 제공: Stacie Robinson, GM 님, 2024년 1월 22일
Dear Andrea,Thank you so much for taking the time to share your positive review! We greatly appreciate your kind feedback and are thrilled to hear that you had a good experience at our hotel.Sincerely,Stacie Robinson, GM

10/10 - 훌륭해요

Sherry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great family getaway
The room was clean and spacious. Since we were traveling with small children we were assigned the room immediately off the elevator. The shower was superb and the beds were extremely comfortable. We love staying at the Holiday Inn Express whenever we are in town. We also enjoyed the breakfast.
2023년 12월에 3박 숙박함
답변 제공: Stacie Robinson 님, 2024년 1월 3일
Dear Sherry,We're thrilled to hear about your positive experience at the Holiday Inn Express! It's wonderful to know that you found the room clean, spacious, and equipped with superb amenities. We're glad that you and your family enjoyed the comfortable beds and had a great start to your day with our breakfast offerings. Your loyalty means a lot to us, and we look forward to welcoming you back on your next visit to town. If there's anything specific you'd like to share or if there are any areas where we can further improve, please feel free to let us know.Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Leonardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2024년 1월 3일
Dear Leonardo,We greatly appreciate the positive review! Your satisfaction is our priority, and we're delighted to know that you had a great experience. We look forward to welcoming you back for another enjoyable stay in the future.Thank you,Stacie Robinson, GM

8/10 - 좋아요

Tierra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I always have a great stay
2023년 12월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 12월 26일
Dear Tierra,We're thrilled to hear that you always have a great stay at our hotel. Your loyalty and positive feedback mean a lot to us. We're committed to providing exceptional experiences for our guests, and we're delighted that we have consistently met your expectations. We look forward to welcoming you back for another fantastic stay in the future. If there's anything specific you'd like to share or if there are any areas where we can further improve, please feel free to let us know.Thank you,Stacie Robinson, GM

8/10 - 좋아요

Darren

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convient stoping place
2023년 11월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 11월 27일
Dear Darren,Thank you for taking the time to complete our guest survey. We're pleased to hear that our hotel served as a convenient stopping place for you. We understand the importance of a hassle-free and comfortable experience for our guests, especially during their travels. If there is anything specific you appreciated or any suggestions you have for us, please let us know. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

brandi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
free breakfast nothing
2023년 11월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 11월 27일
Dear Brandi,Thank you for taking the time to complete our guest survey and for your positive feedback! We're thrilled to hear that you enjoyed our breakfast during your stay. We believe that starting the day with a delicious meal is essential, and we're glad that you found our breakfast to be satisfying. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back in the future for another great stay.Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Nichole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Stacie Robinson 님, 2023년 11월 15일
Dear Nichole,I am so pleased to see that you enjoyed your visit with us. We do hope you choose to stay with us the next time you're in New Iberia. Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was great, bed was comfortable. Breakfast was outstanding both mornings. Highly recommend.
2023년 11월에 2박 숙박함
답변 제공: Stacie Robinson 님, 2023년 11월 6일
Dear Lisa,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a wonderful experience during your visit.It's fantastic to know that you found your room comfortable and enjoyed our outstanding breakfast on both mornings. Your recommendation means a lot to us, and we truly appreciate your kind words.We strive to provide the best possible experience for our guests, and we're thrilled that we could meet your expectations. Should you choose to stay with us again, we look forward to delivering the same level of excellence. If you have any more feedback or suggestions, please don't hesitate to share them. Thank you for your support, and we hope to welcome you back in the future!Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Krystal

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Need more towels
Everything was great except not having enough towels to accommodate 5 people
2023년 10월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 10월 31일
Dear Krystal,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an overall great experience during your stay at our hotel. We appreciate your kind words.We apologize for the inconvenience you experienced with the shortage of towels to accommodate your group of 5 people. Providing adequate amenities is important to us, and we understand the importance of having enough towels for our guests. Your feedback will be shared with our housekeeping team to ensure we improve our service in this aspect.Sincerely,Stacie Robinson, GM

10/10 - 훌륭해요

Christina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay!
2023년 10월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 10월 31일
Dear Christina,Thank you for taking the time to provide feedback about your recent stay at our hotel. We are thrilled to hear that you enjoyed your stay with us!Sincerely,Stacie Robinson, GM

6/10 - 괜찮아요

Jonelle

좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함
답변 제공: Stacie Robinson 님, 2023년 10월 23일
Dear Jonelle,We strive to provide exceptional service and experiences to all our guests, and your feedback is important to us. If there were any aspects of your stay that left you feeling less than completely satisfied, please feel free to share more details with us. Your comments can help us understand how we can improve and enhance our services to meet your expectations in the future.Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

van

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything about our stay was great! We loved the room and how close it was to food. Breakfast time was longer than other hotels. We did not have to get up super early. Great stay!!! Also loved the dove products in the bathroom. I had left mines home so this was perfect!!!
2023년 10월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 10월 9일
Dear van,Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are thrilled to hear that everything about your stay was great and that you enjoyed your room's amenities and our convenient location.We're glad that our extended breakfast hours allowed you to relax and not rush in the morning. It's also heartwarming to know that you appreciated the Dove products in the bathroom, providing a convenient solution when you needed it.Your kind words are greatly appreciated, and we look forward to welcoming you back for another exceptional stay in the future. If there are any specific preferences or needs you have for your next visit, please feel free to let us know.Warm regards,Stacie Robinson, GM

4/10 - 별로예요

LaKeitha

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Housekeeping was horrible.. we were asked to leave our room for it to be cleaned and so we went down the hall and waited. The pregnant lady that cleaned our room never made signs to let us know she was finished and locked our door.. we had no key and she refused to open the door and was told to go downstairs to get a key. I was livid, I had myself, my husband and my three small children and she refused to let us in our room.. when we got in the room, it was half cleaned.. I will never stay there again!
2023년 10월에 3박 숙박함
답변 제공: Stacie Robinson 님, 2023년 10월 9일
Dear LaKeitha,I apologize for any inconvenience you experienced during your stay. Unfortunately for the safety of our team members they can't clean the rooms with anyone in the room. For the safety of the guests we can't let anyone in the rooms as they do have to go to the front desk to get a key. Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 9월 25일
Dear Michelle, We appreciate your kind review and look forward to having you as our guest again.Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 11월 6일
Dear Amber,Thank you for your review. We hope to see you again in the future. Thank you,Stacie Robinson, GM

8/10 - 좋아요

Mary

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Rate change
The hotel was nice. My problem is when I booked the hotwl O was diven one price by hotels.com and then the hotel charged a different price. I asked the clerk at check-in and she said it was for incidentals. I have never had to different prices before
2023년 9월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 9월 19일
I'm sorry you didn't realize that most hotels add extra fee for incidentals that falls off after a few days if there's no damage to the room. Your final bill is what was shown on your receipt and it matches what you were quoted. I'm so sorry for the confusion and do hope you'll give us another chance!Thank you,Stacie Robinson, GM

8/10 - 좋아요

Walter

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
50 dollar suprise
The hotel was great. However I knew nothing a out the $50 fee you charged my credit card. In the future, I will only book by calling the hotel directly.
2023년 9월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 9월 14일
Dear Walter,I apologize you didn't see the 50 hold on the website when booking your room. We are pleased to hear that the hotel was great and hope to see you again in the future. Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Ashley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were in town for a play and this was perfect! Super friendly ladies up front and they made everything so easy. Facilities were very clean and well maintained. Pillows and beds were also comfy!
2023년 9월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 9월 11일
Dear Ashley,Thank you for taking the time to share your feedback with us! We're thrilled to hear that your stay at our hotel was such a positive experience. It's wonderful to know that our front desk staff made your check-in process smooth and enjoyable.We take great pride in maintaining clean and well-kept facilities to ensure our guests have a comfortable and pleasant stay, so we're delighted that you found our hotel in good condition. And it's always fantastic to hear that you had a restful night's sleep on our comfy beds and pillows.If you ever plan to attend another play in town or if you have any other reasons to visit, we would be honored to host you again. Your kind words are appreciated, and we look forward to welcoming you back in the future!Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

CONNIE

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom could of been cleaner
2023년 9월에 3박 숙박함
답변 제공: Stacie Robinson 님, 2023년 9월 11일
Dear Connie,Thank you for taking the time to provide us with your feedback. We appreciate your 5/5 rating and are delighted that overall, you had a positive experience during your stay.We take cleanliness seriously, and we apologize for any lapse in maintaining the cleanliness of your bathroom. Your feedback is valuable to us, and we will address this issue with our housekeeping team to ensure that such lapses are not repeated in the future.We are committed to providing our guests with the best possible experience, and your feedback helps us improve. If you choose to stay with us again in the future, we will strive to ensure that your entire stay, including the bathroom, meets your expectations. Thank you for choosing our hotel, and we look forward to the opportunity to serve you better next time.Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Kendrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 9월 11일
Dear Kendrick,Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect 10/10 experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet and exceed your expectations.Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Dre

2023년 8월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 9월 25일
Dear Dre,We appreciate your kind review and can't wait to have you as our guest again!Thank you,Stacie Robinson, GM

10/10 - 훌륭해요

Clarence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Stacie Robinson 님, 2023년 8월 15일
We're delighted that you enjoyed your stay at our hotel. If there's anything specific that stood out to you or any staff members who made your experience exceptional, we'd love to hear more about it. Your comments help us understand what we're doing right and where we can improve even further.Thank you,Stacie Robinson, GM

8/10 - 좋아요

Wilfredo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to restaurants and other attractions
2023년 8월에 2박 숙박함
답변 제공: Stacie Robinson 님, 2023년 8월 14일
We're delighted to hear that our location near restaurants and attractions worked well for you. It's our pleasure to offer convenient access to the local highlights. Should your travels bring you back, we'd be honored to host you again.Stacie Robinson, GM

10/10 - 훌륭해요

Sherry

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was so nice and accommodating. Definitely will stay again.
2023년 8월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 8월 7일
Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience with our accommodating staff. We look forward to welcoming you back on your next visit!Sincerely,Stacie Robinson, GM

10/10 - 훌륭해요

Deborah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was wonderful and for that alone I would stay again. The pool stained my clothes and turned my hair green but it happens lol
2023년 7월에 3박 숙박함
답변 제공: Stacie Robinson 님, 2023년 8월 4일
Thank you for your kind words about our staff! We're thrilled to hear that their excellent service left a positive impression on you. However, we apologize for the inconvenience you experienced with the pool. We take such feedback seriously, and we'll work on addressing the issue to prevent it from happening in the future. We hope you'll give us another chance, and we look forward to providing you with an even better stay next time!Stacie Robinson, GM

10/10 - 훌륭해요

Dolores

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff and clean rooms.
2023년 8월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 8월 4일
Thank you for your lovely review! We're delighted that you appreciated our friendly staff and clean rooms. It was a pleasure having you as our guest, and we look forward to welcoming you back for another enjoyable stay!Stacie Robinson, GM

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the best hotel in the area. The bed is very comfortable, room was clean, property was up to date. Staff was very friendly.
2023년 7월에 3박 숙박함
답변 제공: Stacie Robinson 님, 2023년 8월 1일
Dear Melissa, Thank you for your kind review! We are delighted to hear that you had a comfortable and pleasant stay with us. Our team takes great pride in providing exceptional service and maintaining a clean and up-to-date property. We look forward to welcoming you back in the future!Stacie Robinson, GM

4/10 - 별로예요

Hattie

별로예요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Stacie Robinson, GM 님, 2023년 7월 25일
Thank you for providing your rating on your recent stay at our hotel. We value all guest feedback and appreciate your input. We strive to ensure every guest has a pleasant experience, and we're sorry to see that your stay did not meet your expectations. If there are any specific concerns or issues you'd like to share, we would greatly appreciate hearing them to help us improve our services. We hope to have the opportunity to make your next stay with us more enjoyable. Thank you for choosing our hotel, and we look forward to serving you better in the future.Thank you,Stacie Robinson, GM

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Stacie Robinson 님, 2023년 7월 21일
Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your rating and are glad to see that you had a positive experience overall. If you have any specific comments or suggestions to share with us, we would love to hear them so that we can continue to improve and provide an even better experience for our guests in the future. We hope to have the opportunity to welcome you back again soon. Thank you for choosing our hotel!Stacie Robinson, GM

10/10 - 훌륭해요

Betty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff
The staff was very friendly. We enjoyed our stay.
2023년 7월에 2박 숙박함
답변 제공: Stacie Robinson 님, 2023년 7월 18일
Thank you for taking the time to provide feedback on your recent stay at our hotel. We're delighted to hear that you had an enjoyable experience and found our staff to be very friendly. Delivering exceptional service and creating a welcoming environment are our top priorities. We appreciate your kind words and look forward to welcoming you back in the future. If there is anything else we can do to make your next stay even more memorable, please let us know. Thank you for choosing our hotel!Thank you,Stacie Robinson, GM