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컴포트 인 & 스위트 뉴 이베리아 - 에이버리 아일랜드 여행 후기

2.5 out of 5
컴포트 인 & 스위트 뉴 이베리아 - 에이버리 아일랜드
611A Queen City Dr, New Iberia, LA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 53개 이용 후기 중 33개" "
평점 8 - 좋아요. 53개 이용 후기 중 8개" "
평점 6 - 괜찮아요. 53개 이용 후기 중 7개" "
평점 4 - 별로예요. 53개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 53개 이용 후기 중 3개" "

9.4/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Corey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Rooms were clean. Staff was friendly and attentive. There was a party taking place in the hotel and we were concerned the noise would be crazy, but we honestly never heard anything. And we were right next to it. Breakfast was perfect and easy with lots of choices. Everything was nice and clean. We didnt get to stay long, but we will definitely choose this hotel again if we end up back in the area!
2024년 4월에 1박 숙박함
답변 제공: Ella 님, 2024년 4월 15일
Thank you so much for taking the time to do this review. And also sharing the fact that if someone is hosting anything in the conference room, that the manager will make sure that the noise if kept to a minimum to not disturb our guest. Please share with your family and friends also

6/10 - 괜찮아요

Erin

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Coffee machine was broke in the room, which was very annoying and the ice machine on The third floor was broken as well. I left a note about the coffee machine, so hopefully it was replaced.
2024년 3월에 1박 숙박함
답변 제공: Ella 님, 2024년 4월 15일
Thank you for taking the time to do a review. We have switched out the coffee machine and the 3rd floor ice machine is being serviced as well….We appreciate you and look forward to accommodating you again in the near future.

6/10 - 괜찮아요

Andrew

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Check in was quick, although w were greeted by a scribbled note requesting “Don’t check out room, I’ll be back” with a phone number & a bell placed beside it. After waiting a moment and then ringing the bell, a staff member popped out from around the corner. Check in was prompt but we were disappointed to learn there’s no pool any more. Our room on the 2nd floor had a dirty bathroom shower with standing water & the cover to the shower pipe had become unglued from the wall. There was partially used complimentary toiletries that had soap scum or grease covering the plastic wrapping. The AC unit and window sill above it had dried paint & texture? splattered all across the top and there were several burnt out lightbulbs. Just not a wow experience by any means. The complimentary breakfast had lots of bread options but only 1 meat & had 1 community gallon of milk left in a mini fridge (I’m assuming for the cereal station) but no milk for the kids to drink, only juices from a dispenser. Overall our stay was okay, I don’t think I would book again though because amenities are better elsewhere.
2024년 4월에 2박 숙박함
답변 제공: Ella 님, 2024년 4월 12일
We apologize for the inconvenience and hope that you will allow us to make it up to you. The pool will be turned into a great seating area that im sure you will appreciate.

6/10 - 괜찮아요

Warren

Internet would not connect on the 3rd floor. Had to change rooms to ground floor to be able to use the wifi
2024년 4월에 1박 숙박함
답변 제공: ella 님, 2024년 4월 7일
We apologize for the inconvenience with the internet. Please allow us to service you again and I hope the internet is not giving you any problems

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean and customer service was great.
2024년 3월에 1박 숙박함
답변 제공: ella 님, 2024년 3월 30일
Thank you for allowing us to accommodate you. We appreciate your business and taking the time to do a review. Please share your experience with us to your family and friends.

8/10 - 좋아요

Melissa 님, Orange

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Ella 님, 2024년 3월 26일
Thank you for taking the time to share your experience. Please share with family and friends so that we may accommodate them also.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
clean, new
2024년 3월에 1박 숙박함
답변 제공: ella 님, 2024년 3월 14일
Thank you for allowing us to accommodate you. Please share your experience with family and friends. Thank you again Staff and Management

10/10 - 훌륭해요

Dora

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Now that it’s Comfort Inn I love it. Comfort Inn is great. I just hope it stays that way and not it go unattended like the last Inn. Will definitely be there again
2024년 3월에 3박 숙박함
답변 제공: Ella 님, 2024년 3월 12일
Thank you for allowing us to accommodate you. Please share your experience with your family and friends. Apprieciate your business...Staff and Management

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff whose excellent
2024년 3월에 2박 숙박함
답변 제공: Ella 님, 2024년 3월 12일
Thank you for allowing us to accommodate you. Please share your experience with your family and friends. Apprieciate your business...Staff and Management

4/10 - 별로예요

Kevin 님, Spring

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in took too long, rooms given were not cleaned, elevator slow, breakfast was ice cold & should not even be offered. Not many other options in New Iberia. Waste of choice and money. Property has been attempted to be renovated but is sadly lacking…..
2024년 3월에 1박 숙박함
답변 제공: ella 님, 2024년 3월 11일
Sorry to hear that we did not meet your expectations. The property has been newly renovated.

2/10 - 너무 별로예요

Ebony

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: ella 님, 2024년 3월 7일
I apologize that your stay was not as expected. Can you please reach out to me so I can speak to you regarding your concerns

10/10 - 훌륭해요

S Joy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean remodeled property with well-lit parking. Very quiet with a nice size TV for the space. They also offer free breakfast daily AND they are located near an excellent Waffle House.
2024년 2월에 1박 숙박함
답변 제공: ella 님, 2024년 3월 6일
Thank you for taking the time out to share your experience. Please share with your family and friends so that we can accommodate them as well. Staff and Management

6/10 - 괜찮아요

Tyron

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The price was great for the room but the housekeeping needs some work, called multiple times to the front desk to have more towels brought up but no towels were ever brought up. Other than that not a bad hotel.
2024년 2월에 3박 숙박함
답변 제공: Ella 님, 2024년 2월 23일
We apologize for any inconveniences you may have experienced. Thank you for taking the time out to let us know what we can improve on. Please allow us to service you again.

10/10 - 훌륭해요

Bianca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good!
2024년 2월에 2박 숙박함
답변 제공: Ella 님, 2024년 2월 19일
Thank you so much for allowing us to accommodate you. We look forward to seeing you again in the near future. Please share your experience with all your friends so they will experience the great hospitality we aim to provide.

10/10 - 훌륭해요

WENDY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 2월에 1박 숙박함
답변 제공: Ella 님, 2024년 2월 19일
Thank you so much for allowing us to accommodate you. We look forward to seeing you again in the near future. Please share your experience with all your friends so they will experience the great hospitality we aim to provide.

10/10 - 훌륭해요

Skyla

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Ella 님, 2024년 2월 19일
Thank you so much for allowing us to accommodate you. We look forward to seeing you again in the near future. Please share your experience with all your friends so they will experience the great hospitality we aim to provide.

10/10 - 훌륭해요

Jephon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe area right off hwy 90 for a good price. It’s a Newly remodeled hotel.
2024년 2월에 2박 숙박함
답변 제공: Ella 님, 2024년 2월 15일
Thank you for allowing us to accommodate you. we look forward to your next visit...Manager and Staff

4/10 - 별로예요

bradley

좋아요: 청결 상태
별로예요: 직원 및 서비스
They required a cash deposit for the room of $100, who just has that much cash on them? just a heads up.
답변 제공: Ella 님, 2024년 2월 12일
Mr Bradley, I apologize for the deposit that is required for all the third party reservations. We have to have some form of payment also for the incidentals that is usually held on a guest credit card when the guest pays cash. The deposit is returned at check out. Please allow us to accommodate you again in the future.

10/10 - 훌륭해요

Jon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was fresh clean and updated very well
2024년 1월에 1박 숙박함
답변 제공: ella 님, 2024년 1월 24일
Thank you for allowing us to accommodate you. We appreciate your feedback and look forward to your future stays with us.

10/10 - 훌륭해요

Rashonda

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Transitions
2024년 1월에 1박 숙박함
답변 제공: ella 님, 2024년 1월 24일
Thank you for allowing us to accommodate you. We appreciate your feedback and look forward to your future stays with us.

8/10 - 좋아요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff and comfy beds. Breakfast bar was under stocked.
2023년 12월에 4박 숙박함
답변 제공: ella 님, 2024년 1월 24일
Thank you for allowing us to accommodate you. We appreciate your feedback and look forward to your future stays with us.

10/10 - 훌륭해요

Derrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas visit
The stay was good. The rooms were spacious and clean. The people at the desk were very friendly and accommodating. The only thing I would change is to make the bathroom vent less noisy. We will stay here again.
2023년 12월에 4박 숙박함
답변 제공: ella 님, 2024년 1월 1일
Thank you for allowing us to accommodate you. We look forward to your next visit with us. Happy New Year.

10/10 - 훌륭해요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: ella 님, 2023년 12월 22일
Thank you for allowing us to accommodate you. We look forward to seeing you again in the near future.