Checked in about 3pm went shopping and dinner.. Came back to room hot.. Tried to adjust air conditioner with no luck .had my wife rich is Chinese call front desk to complain was told no a/c because outside cold just open windows..at 130 am room temperature was 80 degrees I called front desk and asked if anyone speaks English someone came on phone then when I explained about situation I was told he didn't understand me.. At 200 am we checked out I asked for manager no one came to help or try to accommodate us.. So left hotel and still had to pay for that night at this terrible place with bad service..
Overall, nice hotel for the price. The receptionists speak no English but make a sincere effort to communicate. The room was large and comfortable, but not so clean or modern. The elevator smelled like smoke. It's in a good location, close to center of town and river.