Dear Markus,Thank you for taking the time to share your review on Expedia regarding your stay at Rikli Balance Hotel. We are glad to hear that you found the hotel beautiful and recommendable, reflecting the high standards we strive to maintain.We are, however, concerned to learn that your dining experience did not meet expectations. At Rikli Balance Hotel, we aim to provide cuisine that complements the overall quality of our accommodations and services. Your feedback is crucial for us and has been shared with our culinary team to address and improve our dinner offerings.We are committed to ensuring that all aspects of our guest experience are worthy of the setting and reputation we hold. Thank you once again for your constructive feedback, and we hope to have the opportunity to exceed your dining expectations on your next visit.Warm regards,Tomaž Jastrobnik, Guest Experience Manager, Sava Hoteli Bled

Dear Morgan,Thank you for your review and for choosing Rikli Balance Hotel for your stay. We are delighted to hear that you appreciated our stunning location, which indeed offers a unique setting that blends well-being with the natural beauty of Lake Bled.We would love to learn more about what aspects of your stay left you feeling that there was room for improvement, as we are committed to achieving the highest standards of guest satisfaction. Your feedback is invaluable to us in our ongoing efforts to enhance our service and ensure that each guest has a truly exceptional experience.Thank you once again for your feedback. We hope to have the opportunity to welcome you back and deliver a five-star experience on your next visit to Lake Bled.Warm regards,Tomaž Jastrobnik, Guest Experience Manager, Sava Hoteli Bled

Dear Anique, thank you for sharing your feedback with us. We are delighted that you enjoyed our lovely rooms and facilities. Please accept our sincere apologies for the inconvenience you experienced with the housekeeping service. Rest assured that your comments will be shared with the housekeeping team for improvement. We strive to provide impeccable service, and we appreciate your valuable input. Tomaž Jastrobnik, Guest Experience Manager, Sava Hoteli Bled

Dear Susan,Thank you for your wonderful review on Expedia. We are thrilled to hear that you found our hotel beautiful and our spa facilities to your liking. It's always our aim to provide a great experience for our guests, and we're glad we could do so for you.We appreciate you choosing Sava Hoteli Bled for your stay and hope to welcome you back soon for another enjoyable visit.Warm regards,Tomaž Jastrobnik, Guest Experience Manager at Sava Hoteli Bled

Dear Robert,Thank you for taking the time to leave a rating on Hotels.com. We're glad to see that you enjoyed your stay with us, giving an 8 out of 10 rating. Your feedback is important to us as it helps us understand what we're doing right and where we can improve.If there are any specific aspects of your stay that you particularly enjoyed or areas where you think we could do better, we would love to hear from you. Your insights are valuable in guiding our efforts to provide the best possible experience for all our guests.We hope to have the opportunity to welcome you back to Sava Hoteli Bled in the near future for an even more satisfying stay.Best regards,Tomaž Jastrobnik, Guest Experience Manager at Sava Hoteli Bled

Dear Andrea,Thank you for your rating of 4 out of 5 on Expedia. We appreciate you taking the time to provide feedback on your recent stay at Sava Hoteli Bled.It's great to know that your experience with us was largely positive. We are committed to offering our guests exceptional service and a memorable stay. If there are any specific aspects of your stay that stood out or areas where you feel we could improve, please feel free to share them with us. Your insights are invaluable in helping us enhance our services and guest experience.We look forward to the opportunity of welcoming you back and striving to make your next visit a perfect 5 out of 5.Warm regards,Dear Andrea,Thank you for your rating of 4 out of 5 on Expedia. We appreciate you taking the time to provide feedback on your recent stay at Sava Hoteli Bled.It's great to know that your experience with us was largely positive. We are committed to offering our guests exceptional service and a memorable stay. If there are any specific aspects of your stay that stood out or areas where you feel we could improve, please feel free to share them with us. Your insights are invaluable in helping us enhance our services and guest experience.We look forward to the opportunity of welcoming you back and striving to make your next visit a perfect 5 out of 5.Warm regards,Tomaž Jastrobnik, Guest Experience Manager at Sava Hoteli Bled