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마가리타빌 리조트 레이크 타호 여행 후기

4 out of 5
마가리타빌 리조트 레이크 타호
4130 Lake Tahoe Blvd, South Lake Tahoe, CA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 311개 이용 후기 중 193개" "
평점 8 - 좋아요. 311개 이용 후기 중 60개" "
평점 6 - 괜찮아요. 311개 이용 후기 중 31개" "
평점 4 - 별로예요. 311개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 311개 이용 후기 중 16개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Ria 님, Aurora

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are always friends in every department.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Rose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not sure why this place gets mediocre reviews on Yelp. We thoroughly enjoyed our stay. Room are big and beautiful. Beds were comfortable. Hotel is conveniently located to just about everything. The steakhouse was beautiful. We had a delicious cocktail at the bar and wished we would have had dinner there. Instead, we ate at Landshark. Just apps and drinks and they weren't anything special. We visited the Chill bar for a cocktail and ended up hanging out for hours. The bartender, Troy, was amazing. Funny, friendly and made great cocktails. We would definitely stay here again.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are super nice and the common area is awesome. Overall it was a great stay. The only thing I wasn’t a fan of is the housekeeping services default to “light cleaning” — which means your coffee and consumables (including shampoo, soaps, etc.) won’t be re-stocked unless you specifically request it. Kinda sucked to learn about that the hard way. Other than that, it’s a very nice hotel with friendly staff and great atmosphere.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Mohsen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No self parking Tia almost forced to do valet parking
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location and atmosphere is great
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Carlos,Thank you for choosing Margaritaville Resort Lake Tahoe and for sharing your delightful five-star review. We are thrilled our amazing atmosphere and great location were everything you needed for a perfect stay. We look forward to welcoming you back again soon.

6/10 - 괜찮아요

Allyn

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Chanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and great atmosphere!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Thank you for staying with us at Margaritaville Resort Lake Tahoe. We appreciate you highlighting our dedication to a clean environment. We hope to see you again soon.

2/10 - 너무 별로예요

Rich

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Surprise resort fee & surprise valet fee
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Rich,Thank you for providing us with the opportunity to serve you. We apologize that you felt the fees were a surprise and would like to clarify. Our Resort Fee - 35 per night and includes complimentary wifi, an indoor heated swimming pool, a fitness center, a business center, golf club storage, ski storage, and bike storage. Regarding parking, our only option on the property when you arrive is valet. There are other locations to park your car nearby. We would have been happy to address you to other options. We hope you consider staying with us again.

8/10 - 좋아요

Starla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like this property very much. For the location and the cleanliness.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 17일
Dear Starla, We're thrilled to hear that you enjoyed our property, especially its vibrant atmosphere and amazing location. Your satisfaction is our utmost priority, and we can't wait to welcome you back for another enjoyable stay!

10/10 - 훌륭해요

Marc

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 16일
Dear Marc,We are pleased to hear you had an awesome stay at Margaritaville Resort Lake Tahoe! Our team thanks you for leaving a review. It would be wonderful to see you again.

2/10 - 너무 별로예요

Paulo

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything but pretty bad service and maintenance. Tried calling the front desk so many times and no answer. When I turned on the shower, the faucet head shot out at me so dangerous and was not able shower the first night. Also no compensation whatsoever for that experience.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Dear Paulo,Thank you for taking the time to share your constructive feedback. We're sorry that your visit wasn't what you expected. Rest assured, we'll immediately address your concern so future visitors won't encounter the same problem. Despite this, we appreciate you highlighting our location in beautiful Lake Tahoe. We hope to have the opportunity to welcome you back for an even better stay.

10/10 - 훌륭해요

Susan

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, loved the margaritaville look. Very comfortable and roomy.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Dear Susan,Thank you for staying with us during your trip to Lake Tahoe. We are delighted our convenient location was a highlight of your stay and that you enjoyed the laid-back luxury of your experience as well. It was a pleasure having you here, and we hope you return soon.

10/10 - 훌륭해요

Herovina 님, daly city

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
AMAZING EXPERIENCE
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Herovina,We're thrilled to hear that you had an extraordinary, relaxing, and luxurious experience during your time at Margaritaville Resort Lake Tahoe! Please come back soon for another unforgettable getaway.

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a pleasant and enjoyable stay.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Brandon,Thank you very much for the five-star review, which is everything we hope for all of our guests. It was our honor to have you join us at Margaritaville Resort Lake Tahoe, and we look forward to your next visit.

8/10 - 좋아요

Fabián 님, watsonville

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elevator and pet hair inside the room was an issue.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Fabián,Thank you for sharing your feedback with us. Our team will address your comments regarding our accommodations and elevator. However, based on your positive rating, it sounds like you had a pleasant stay overall. We appreciate your thoughtful input and hope you'll return.

10/10 - 훌륭해요

Richard

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very beautiful inside, we had a wonderful time. Absolutely LOVED the rooms and the staff was amazing! Will definitely stay here again.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 11일
Dear Richard,Thank you for sharing your comments with us. We are delighted to know you enjoyed your visit and appreciated our helpful staff members and beautiful facilities. It was a pleasure serving you, and we hope to see you again soon!

10/10 - 훌륭해요

Connor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Lobby was unique.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Connor, Thank you for choosing to stay with us at Margaritaville Resort Lake Tahoe. We are thrilled to learn you enjoyed your stay and appreciated our vibrant ambiance. Guest feedback is always appreciated and we are proud to have earned your five-star review. We hope you join us again as it was a pleasure hosting you.

10/10 - 훌륭해요

JILL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
IT WAS FANTASTIC AND THE OVER ALL VIBE WAS PLEASENT AND COMFORTABLE. WOULD RECOMMEND THIS LOCATION TO EVERYONE. FAMILY FRIENDLY AND APPARANTLY DOG FRIENDLY AS WELL.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Linda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are like one-bedroom apartments which is great when you have kids. The hotel atmosphere is fun and the staff is friendly. Walking distance to Heavenly and Tahoe snow tubing. Will definitely stay there again.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Linda,It was a pleasure to have you visit us at Margaritaville Resort Lake Tahoe. Thank you for highlighting our spacious accommodations, fun atmosphere, and convenient location. We appreciate your feedback and want to welcome you and your family back anytime!

2/10 - 너무 별로예요

Behnaz

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty Room- noisy- low water pressure- need to wait for water to get warm- extra 29 dollars for valet parking- long wait time for valet & sloooow elevator.
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Behnaz,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with pristine accommodations, and we're disappointed your room was anything short of immaculate. Also, we're sorry for any trouble you had with your shower and for any delay you experienced with our elevators. Your comments have been duly noted and will be promptly addressed with our team. Unfortunately, valet is the only option we have for parking on the property; however, there are other options nearby and we'd be happy to show you those other options if you prefer. We appreciate your feedback and wish you safe travels ahead.

10/10 - 훌륭해요

Alma

Excelente lugar.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Alma,Thank you very much for the five-star review, as it's everything we always hope for all of our guests. It was our honor to have you join us at Margaritaville Resort Lake Tahoe, and we look forward to your next visit.

8/10 - 좋아요

Leesa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, very nice hotel
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Elizabeth,It was a pleasure hosting you at Margaritaville Resort Lake Tahoe! We're glad our location was ideal for your trip and that you enjoyed your visit. Please come see us again soon.

10/10 - 훌륭해요

Aaron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great all around and in the center of everything in South Lake Tahoe.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Aaron,Thank you for staying with us and for your feedback. We're glad that our location was so convenient and made such an impact on your stay. We hope to welcome you back soon for another great stay at Margaritaville Resort Lake Tahoe.

8/10 - 좋아요

Amanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: Property was updated and clean. Friendly staff. Walking distance to restaurants and shopping. Cons: Mandatory valet service and a lot of extra resort fees
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Amanda,Thank you for taking a moment to review your recent experience. We are delighted our hospitable team left a memorable impression on you, and we appreciate you mentioning our fantastic location and the high standards of cleanliness we adhere to. Please know that when reservations are made through third-party sites, taxes and fees are not typically included in the listed rate. Additionally, while our only option for parking onsite is valet, there are locations to park your car nearby. We would be happy to address you to other options if you prefer. It was a pleasure having you here, and we hope you return soon!

6/10 - 괜찮아요

Enid

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I did like it was smoke free. But the front desk staff needs more training. I paid for my stay via Expedia and then we decided to stay another night. I didn’t pay via Expedia but through the resort itself and they have doubled charged me and still dispute these charges. But other than that the hotel is clean and comfy.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Enid,Thank you for taking a moment to leave a review. Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. That said, we regret to learn of the inconvenience that you experienced. Rest assured, we will discuss your comments as they will help us make effective changes. We'd be very grateful for the opportunity to change your perceptions on a future stay. In the meantime, please reach out to us again so we can do our best to be of the utmost assistance.

10/10 - 훌륭해요

Begimai

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful and cozy
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Begimai,Thank you for your review and for giving us a perfect rating! It was truly a pleasure having you as our guest, and we hope you return soon.

10/10 - 훌륭해요

Jace

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Shawny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Salvador

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the hotel. Room was very large and clean (recently renovated). Great location and right next to Heavenly Gondola, shopping, restaurants.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Cindy,Thank you so much for choosing to stay with us at Margaritaville Resort Lake Tahoe. Maintaining clean, comfortable accommodations is always a top priority for us, so we're thrilled that was the case for you. It's also great to read you were able to take advantage of our convenient location. The pleasure was truly ours, and we hope you'll choose to visit us again in the future.

8/10 - 좋아요

Iuliia

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only minus during this trip was that the elevator had issues. Otherwise, this hotel is very good. Clean, cozy, great meal options, nice pool, walking distance to all stores, gondola and enertainment. Very close to shuttle that takes you to Heavenly skiing locations. Will be coming back
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Iuliia,It was wonderful having you stay with us on your trip to Lake Tahoe. Thank you so much for your kind words about our impeccable accommodations. delicious offerings, and fantastic location. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.

8/10 - 좋아요

Silvana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Michael 님, Atherton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place. Sure miss Jimmy.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Michael,It was a pleasure hosting you at Margaritaville Resort Lake Tahoe! We're glad you enjoyed your visit, and we look forward to seeing you again soon.

10/10 - 훌륭해요

Bella

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Excellent costumer service!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Bella,Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that this was a positive aspect of your stay. It was a pleasure having you here, and we hope you return the next time you visit Lake Tahoe.

10/10 - 훌륭해요

yuan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Yuan,Thank you for your review and for giving us a perfect rating. It was truly a pleasure having you as our guest, and we hope to welcome you back soon!

8/10 - 좋아요

Rafael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 편의 시설/서비스
Everyone went out of their way to make our stay very enjoyable.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Mark,Thank you for taking the time to leave a review. We are so happy to hear our exceptional team took such good care of you! We will pass on your compliments and hope you'll visit us again soon.

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the rooms were very nicely remodoled and had tons of soace for families. Very family friendly option.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Heather,Thank you for taking the time to share your experience at Margaritaville Resort Lake Tahoe! We're thrilled you appreciated our remodeled rooms and the ample space they provide for families. Being family-friendly is important to us, and we're glad you found our hotel a great option. We can't wait to host you and your loved ones again for another fantastic stay!

8/10 - 좋아요

Katherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walkable to Heavenly Shopping and the Gondola. Lots of restaurants nearby.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 6일
Dear Katherine,Thank you for choosing Margaritaville Resort Lake Tahoe for your recent stay. We're thrilled to hear that you were able to take full advantage of all that the area has to offer, and we trust that your stay with us was nothing short of luxurious. It was a pleasure to have you, and we hope to welcome you back soon for another relaxing getaway.

2/10 - 너무 별로예요

Elizabeth 님, Kildeer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the second time we stayed at this hotel. When we stayed in December 2023 for Christmas holiday…the hotel opened two weeks prior to our stay. The ice machines on the floors were not hooked up, and the back shop restaurant made our order incorrect 2x. We assumed the hotel services would be better after the worked out the kinks (We would rate the hotel as a 3 for our December trip) So, our family decided to stay at this hotel again during spring break since it close to the the Gondrla & casino restaurants. The only staff assigned to check-in was rude. There were 3 families in line to check us in. She shouted to all of us “for those in line… listen up. There is no breakfast service Monday thru Thursday”. When we got to the room it had a dirty/sticky/greasy ice bucket, and the fridge did not work. The ice machine did not work on our floor for 2 days. There was only 2 of the 4 elevator working. Ski valet had locked doors because the attendant was also working as a phone receptionist in the back in a back room….you would have to wait for a long time to get skis. We ended up taking ou equipment yo our room since the outdoor ski valet check in was always locked. Garbage was not emptied on the outdoor patio/fire pit lounge from Sunday to Thursday. Rubish was on the ground. The 5 o’clock somewhere restaurant doors we locked at the exterior entrance. People walking down the side walk trying to come in would walk away thinking if was closed.
2024년 3월에 7박 숙박함
답변 제공: General Manager 님, 2024년 4월 4일
Dear Elizabeth,Guest feedback is always welcomed, so thank you for taking the time to share your comments. It's always our goal to provide all our guests with an excellent stay, and we apologize for falling short of expectations on this occasion. Rest assured, your remarks will be discussed internally to ensure our high standards of hospitality and excellent service are being met. We appreciate your feedback, and we'd be grateful for the opportunity to host you again and change your perceptions with a seamless stay.

10/10 - 훌륭해요

Marcella

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rodney

가족 여행
좋아요: 편의 시설/서비스
The whole experience was wonderful. The entire staff works to make the guest happy. The island decor is very upbeat, and the rooms are very comfortable including the bedding. It’s the best sleep I’ve had in a long time .The only concern I have is that the front outdoor area…it is not maintained. It’s nothing like the pictures on Facebook. The fire pits were never operating. There’s some dug up areas with chairs overturned on top of them, and two garbage can stations that do not get emptied and trash was falling out all over the entire week we were there. I let two managers know, but it was never cleaned up.
2024년 3월에 6박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Rodney,Thank you so much for the five-star review! We're pleased to hear you had a wonderful experience and our staff worked hard to make your stay a happy one. We are disappointed to hear about the state of the outdoor area during your visit, and we will take immediate action to make sure this doesn't happen again. We hope you'll stay with us again soon!

10/10 - 훌륭해요

satyanarayana reddy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Satyanarayana Reddy,We appreciate you taking the time to leave a review about your recent visit. Our ideal location is one of the many benefits to staying with us, and we're glad to hear you enjoyed your time with us. Thank you for your feedback, and we hope to see you again soon!

10/10 - 훌륭해요

Randy

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Ashwin 님, Sacramento

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Ashwin,Thank you so much for your high rating! We're pleased that you enjoyed your time at Margaritaville Resort Lake Tahoe, and we can't wait to welcome you back for another 10/10 experience; until next time!

10/10 - 훌륭해요

Gina 님, minneapolis

아이를 동반한 가족 여행
Valet charge was unexpected but otherwise, great!
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Gina,Thank you for sharing your experience, and we're glad you had a great overall experience with us at Margaritaville Resort Lake Tahoe. Your feedback is valued as we try our best to be transparent with our prices and services, and we hope to welcome you back soon for another great visit.

4/10 - 별로예요

Andrew

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We weren’t allowed to use the bell hop cart to bring our luggage up they had to bring it up which took a long time. Our heat didn’t work in our room it was freezing. No one answered our calls when we called the front desk, housekeeping, restaurant no one answered calls and no ability to leave a voicemail. I had to go find maintenance and they said the compressor was shot. We finally settled for a space heater. Not exactly what you want after a day of being in the cold Skiing and during a snow blizzard then the fire alarms went off and we were all directed to go outside only to find out that it was an “error” our safe was broken and our food order was wrong items left out and since no one answers the phone we went back and forth from our room to get the forgotten items which the bar tender didn’t really seem to care about at all. think Margaritaville is a great idea in a tropical place but it’s somewhat a disaster here in the mountains of Lake Tahoe. We live in Reno and bring family after to Tahoe but not sure this was a wise place to book…
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Andrew,Thank you for bringing your experience to our attention. It's deeply disappointing to hear of the issues with our amenities and the service you received at the bar. Your feedback is invaluable in guiding our improvements, and we're focused on rectifying these issues. We'd cherish the opportunity to welcome you back, aiming for a stay that reflects our dedication to guest comfort and satisfaction.

10/10 - 훌륭해요

Allison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Allison,We're delighted you enjoyed your stay at Margaritaville Resort Lake Tahoe! Please come see us again soon.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the spacious room, location to everything and friendliness of staff.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Jennifer,It's always a pleasure hearing from our guests. We're glad our spacious rooms, convenient location, and friendly staff impressed you, and we look forward to seeing you again at Margaritaville Resort Lake Tahoe!