숙박 시설의 전망

더 리지 시에라 여행 후기

3.5 out of 5
더 리지 시에라
265 Quaking Aspen Lane, Stateline, NV

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 50개 이용 후기 중 21개" "
평점 8 - 좋아요. 50개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 50개 이용 후기 중 7개" "
평점 4 - 별로예요. 50개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 50개 이용 후기 중 5개" "

8.0/10

청결 상태

7.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Mucahit

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
The view was amazing and it was very clean we love it
2024년 4월에 1박 숙박함

4/10 - 별로예요

Ernesto

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The view is incredible but the property is in dire need of restoration
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The accommodations were immaculate, views breathtaking and it was an extremely pleasant experience.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Lixing

2024년 3월에 1박 숙박함

8/10 - 좋아요

ANHUA

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only downside was that the WiFi signal was very bad on the bottom floor. It kept going on and off all the time. Other than that, the property was clean and quiet. View was amazing! We weren’t able to find the indoor swimming pool and gym in the images provided in the listing.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Allen

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
So close walking distance to stagecoach lodge and a lovely bbq spot. spacious and incredible value!
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
We really enjoyed our stay. We were allowed to check in early and everything was clean and working.
2020년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
The location is nice right by the heavenly slope. The view is overlooking the mountains; very nice
2020년 3월에 1박 숙박함

10/10 - 훌륭해요

Ruben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Family Vacation
It was amazing. Hotel was clean, well maintained, staff was very helpful.
2020년 2월에 1박 숙박함

10/10 - 훌륭해요

SANDRA 님, CONCORD, CA

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
This was such a great find! went with our family of five and we were so comfy and satisfied. The views were amazing and the condo was so comfortable. Although we were right by the hotels/casinos and restaurants, we still had access to some and a store along with right next to the ski lift!! Felt like we could live there! Recommend over and over!
2020년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice place 👍
2020년 1월에 2박 숙박함

4/10 - 별로예요

Mmun

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was bad, room was dirty, sheets not washed, not vacumed and coffe pot still had previous renters coffee grinds inside pot. Microwave didnt work, no parking left at one point, no extra bedding provided for sofa bed even though we called and asked for some. Sofa bed was horrible, thin and sunken in. But 1 plus is the view and jacuzzi area that was amazing.
2020년 1월에 1박 숙박함

2/10 - 너무 별로예요

Brian H.

별로예요: 청결 상태
Was not the room that was pictured or listed in the ad, very deceiving
Room was dirty carpet stained every where cobwebs almost in every room dishes and plates had old food stuck to them fireplace was broken and it was not the room pictured in the ad! Horrible communication between property manager i messaged them 2 different times with no response! A waste for one night..

6/10 - 괜찮아요

Gloria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The place needs to be upgraded. Is a little gloomy and dark.
2019년 12월에 1박 숙박함
답변 제공: Cameron 님, 2020년 1월 24일
Hello, I have received your response and would like to thank you for your feedback. Looking at your reservation in our system, I have located the room that you stayed in and will be having a member of our team inspect the area to ensure that the lighting will be improved. Thank you again and we hope to see you in your return visit!

10/10 - 훌륭해요

Angelita

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The managements and employees are friendly, professional in any situations and
2019년 12월에 1박 숙박함
답변 제공: Cameron 님, 2020년 1월 24일
We are delighted to hear you enjoyed your stay with us! We hope to see you again soon!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Sofa bed in living room didn't have linens; hard to go down and up about 6 stair flights with infants and elder, no elevator. Asked for baby crib, not provided, promised to bring in the morning, no crib, no communication
2019년 12월에 2박 숙박함
답변 제공: Cameron 님, 2020년 1월 24일
I apologize for any inconvenience during your stay. You certainly deserve to have been contacted during your stay for anything need to better your trip. I certainly hope you will consider returning in the future so we can have a chance to provide you with a much better experience. Thank you so much for your feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2019년 9월에 1박 숙박함

8/10 - 좋아요

Fredy

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Would like to go back if the AC in the room work.
Beautiful view 😊 but it was hot inside AC didn’t work. The portable fan made lots of noise. Couldn’t sleep good. Everything else was great.
2019년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We absolutely loved the enclosed deck off of the living room and the balcony off of the bedroom. The kitchen was great! The beds were comfortable. The latch to the balcony In the bedroom was broken so you could not lock it. We found Cheetos in, and under the couch when we folded out the hidabed couch. Check in with the person over the phone was ok but we had to call back to find out what building we were in which was a pain. The person was really friendly though. Overall it was a good place to stay and we will go back.
2019년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's nice and clean condo. Price is affordable in the busy holiday summer.
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: Holly 님, 2019년 4월 22일
Glad you enjoyed your stay with us!

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
They charged $20 resort fee but there is nothing in the hotel. Checking was through a phone and talking to a person in Reno. Room was nice with view but nothing else.
2019년 3월에 1박 숙박함
답변 제공: Holly 님, 2019년 4월 19일
Thank you for your stay with us and for sharing your experience. We were pleased to hear that you enjoyed your room and the wonderful view of the Carson Valley, but were sorry to hear that the resort amenities weren't explained to you properly upon check-in. When you stay with us you have access to our two hot tubs located on the roof of our property, and you also get full access to any and all the resort amenities located at the Ridge Tahoe (indoor/outdoor pool, tennis courts, a mini-golf course and an arcade) which is a short three minute drive up the road. Please rest assured we have addressed this with our Front desk team to ensure that our guests are getting all the information they need to have a fun & satisfactory stay with us.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great vacation stay
Extremely comfortable, staff was hospitable, and very spacious. When we return next year I’d love to stay there again!
2019년 3월에 2박 숙박함
답변 제공: Holly 님, 2019년 3월 21일
I'm so happy to hear that you enjoyed your stay! we look forward to seeing you next year!

6/10 - 괜찮아요

Alexander 님, San Francisco

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didn't expect the extra fees. The hot-tub was locked. The property is in good condition and overall I had a good experience staying in this place.
2019년 2월에 1박 숙박함

6/10 - 괜찮아요

Mike & Deb L. 님, Woodland Park, Colorado

Room was good.
Personally not a fan of a video receptionist and check in. We never interacted with a person during our stay.
2019년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything! Beautiful hotel to stay in! I will definitely come back
2019년 1월에 1박 숙박함
답변 제공: Holly 님, 2019년 1월 15일
We are very glad you enjoyed our resort, we appreciate your feedback!

10/10 - 훌륭해요

Renee G.

Perfect Location and Beautiful Views!
Loved staying here, will be back! In walking distance or a short ride to a convenience store, the lifts, and ski rentals. Easy check-in, really well-taken care of space.
2018년 12월에 1박 숙박함

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family friendly
Great location and view. Perfect for a quick trip. Cozy and clean... did the job.
2018년 12월에 1박 숙박함
답변 제공: Holly 님, 2018년 12월 28일
I'm glad you enjoyed the view of the Carson valley and the location of our property, we appreciate your feedback!

10/10 - 훌륭해요

Margielyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wedding getaway
We would have wished it’s a lakeview but mountain view was beautiful as well with sunrise and city lights @ night, it was spectacular. The only thing we didn’t like was the very long loop to take to get there whereas to exit, the condo’s location was few meters away from the road... No elevator, is also one of the inconveni.... But overall, twas a nice place for us hosting a small wedding getaway for our family.
2018년 10월에 2박 숙박함
답변 제공: Holly L 님, 2018년 10월 30일
Glad to hear you enjoyed the beautiful view of the Carson valley & that you and your wedding party had a good time at our resort! We appreciate your feedback.

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Tahoe
Needs updated but it was nice
2018년 9월에 3박 숙박함

6/10 - 괜찮아요

Vicky

별로예요: 청결 상태
Just ok
Check in was a kiosk and the person was training so it took a while to check in. The second key we had made did not work. The room was not as clean as expected... there was tissue on the floor in the bathroom that was a bit nasty and there was a cup left on the counter. I think they were busy that day and maybe under staffed. The views were beautiful.
2018년 6월에 1박 숙박함

6/10 - 괜찮아요

RB 님, sacramento

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Stung by a scorpion
During our stay the living room tv didn’t work, there was no maintenance to fix it on our two day stay that was during the week. All 4 bbqs where out of propane, and lastly I got stung at 2am by a scorpion in the master bedroom!
2018년 6월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Stayed a few days
First, I was taken aback by the "virtual" check in. Then they made me aware of a $25 resort fee. It is in the Expedia verbiage but you have to look at it carefully. So add $25/night to the cost of your room to get the true pricing.
2018년 4월에 2박 숙박함

4/10 - 별로예요

John 님, Sacramento, California

좋아요: 청결 상태
Great location, but needs better site-management
I booked this resort for a place to enjoy the Super Bowl and an intimate birthday celebration. The first thing we noticed was that the TV had ample snow (static) on the NBC station broadcasting the game. I went back to the virtual check-in counter and spoke with the staffer in charge and he implied it was an area-wide problem having to do with the homeowners association and it had already been reported. The TV reception never got fixed during our 2-day stay. In addition, we noticed a filthy furnace filter and requested it be changed. A maintenance person came 2-mornings later with a new filter the and replaced it. He mentioned he had the day before scheduled off and said that someone else should have been able to take care of it prior. The other annoyance is that we got a call both days in the morning before the usual checkout time and asked what time we would be out of the room so it could be cleaned. We weren't even up yet when the phone rang. Lastly, a Concierge girl called in the afternoon offering us $100 for a low-pressure timeshare/share-ownership presentation. I mentioned the lack of attention to the previously listed issues for this resort. She offered to contact management on my behalf to get the resort fees waived for our lack of satisfaction for this stay. Upon checkout, there was no such credit made...
2018년 2월에 1박 숙박함

10/10 - 훌륭해요

yolanda m.

Nice place beautiful view!
Cute place, with an amazing view. Would definitely recommend!
2018년 1월에 1박 숙박함

2/10 - 너무 별로예요

Andre 님, ND

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Looks that are deceiving - Watch out for this one!
This hotel looks nice on the image, but as soon as you arrive, all is suddenly realized that this is NOT a place to stay. From the staff (not friendly at all) that communicates with you through a TV from somewhere else, to a room that was allocated to us that was occupied by maintenance that was watching TV while on the job to just everything else that screamed "dirty and cheap". This hotel also don't do cancellation fees, so we lost a lot of $$$ that night, because we don't want to catch a disease for trying to save money. What a disappointment!!!
2017년 8월에 1박 숙박함
답변 제공: Kyle Diede 님, 2018년 2월 23일
Thank you for your feedback, we appreciate you taking the time out to write us. We pride ourselves on a wonderful guest service team, so I am curious to know who you spoke with so that can be addressed. Our virtual check-in can take some time getting used to, but as we have properties all over Nevada and California it makes it easy on staffing which allows us to pass on the savings when renting out rooms.

4/10 - 별로예요

Blanca 님, california

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Potential
I booked this hotel to attend my bothers wedding. We got there with enough time to settle in but we get there and tell us that they have no rooms available do to maintenance issues. They sent us to another hotel that was super old and it smelled. Not only that but they wanted to only compensate for one room when we had 5 persons. They finally said they had my room ready and I had to drive back to them. I spend like two hours going back and forth. Needless to say I had about an hour to rush and get ready. The room had no AC only fans. Which was ok in the evening but the morning was horrible. The room felt like a sauna since the sun was hitting it directly. The rooms are spacious and clean but I had a bad experience overall.
2017년 7월에 1박 숙박함
답변 제공: Kyle Diede 님, 2017년 9월 6일
Thank you for your valued feedback, I have addressed this issue with our maintenance staff to avoid issues like this in the future.

10/10 - 훌륭해요

Judd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Baecation
Beautiful

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Night out with some friends
We went with a few of our friends and spent a night here. The view was incredible!! Theres no one at the counter juts a screen you talk to but it was cool. They had everything needed to cook and have a meal and the fireplace was easy to light and very comforting.

2/10 - 너무 별로예요

Marcus

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Sub-par Service
Property was great, a little dated. Services was dismal. The power was out from point of check in (6ish pm) until 12am. We were right by an electrical panel and it was beeping the entire time. I had 3 little kids, with me and it was difficult to bring bags down 3 flights of stairs in the dark. We ended up using our cell phones as flashlights, but once the batteries died we were out of luck. It was a challenging experience with 3 kids all under the age of 6 and being in complete darkness. After being up most of the night with beeping from the electrical panel, we requested a late check out. The front desk initially said it shouldn't be a problem, but to call back after 8am. I did, and they said it can be extended to 12. The sign on the door stated check out was 12. We asked if we can check out any later, and the front desk gave us a huge attitude. I ended up calling the Reservation Manager and then the Hotel manager. Neither of them returned my phone call, which was even more disappointing. With all the other hotels around, go somewhere else do not waste your time or money.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice view that's it
No A/C not good if your hot blooded... An flying bugs all over the living room. Plus the power went out from 7:00 pm to 2 am... Just wasn't a good experience.

6/10 - 괜찮아요

Lori 님, Georgia

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Watch out for their hidden fees!
I knew nothing about Lake Tahoe when I made the reservation. The price was excellent, or so I was led to believe. 145.77 plus 20.00 for use of the pool etc. Sounds great. Nope. Even with a printed confirmation, and several phone calls to Hotel.com (and them calling the hotel - twice), the hotel insisted 199.63. Also, you don't speak to an actual person at check-in. You talk to a screen and even with the difficulty at check-in that we had, nope - she wouldn't come out of her little room. It is a very nice suite, however. It has a kitchen, fully stocked with dishes, etc. Washer and dryer. Two bedrooms and sofa bed. Three TVs. Great for three couples, perhaps, splitting the cost (20.00 a head per person extra, not in the hotel write-up. It adds up!) One more thing - the pool etc that you have to pay 20.00 more for is not at this facility. It is at a neighbor hotel and not in walking distance. No AC but it wasn't too bad in Aug with the doors and windows open. Not really conveniently located either for the lake/town. Probably best for skiers. All in all, I would not choose to stay here again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a good time.
The room was very nice. Had all that was needed just like home. The sofa bed did not have sheets to go on it .

8/10 - 좋아요

Cynthia 님, SF Bay Area

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for skiers, families, gathering of friends.
A clean, funky 70s, ski condo. Walking distance to the lifts. Wow!!!

4/10 - 별로예요

Ron 님, San Francisco

좋아요: 청결 상태, 직원 및 서비스
Probably never again
Ok, but has it's problems. Thermostat did not work properly. TV remote in master bedroom inoperative. Just wave your hand over the top of the security gate and it unlocks. No need for a key.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall stay was very nice, location was convenient. Facilities were well kept.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice for the price
Nice location waking distance to the heavenly lift clean and homie had everything you needed we were in the bottom condo great view but could hear upstairs only complaint if you have never been little hard to find but great check is automated a little weird but what ev