외관

빅혼 메도우즈 리조트 여행 후기

4 out of 5
빅혼 메도우즈 리조트
10 Bighorn Boulevard, Radium Hot Springs, BC

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 719개 이용 후기 중 474개" "
평점 8 - 좋아요. 719개 이용 후기 중 164개" "
평점 6 - 괜찮아요. 719개 이용 후기 중 47개" "
평점 4 - 별로예요. 719개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 719개 이용 후기 중 8개" "

9.4/10

청결 상태

8.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

YoonA

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
숙박시설 안에 모든것이 갖춰져있어서 편하게 지냈어요 음식해먹고, 빨래하고 지내기 좋았고 숙소 주변 산책하기도 좋았습니다 또 방문하고 싶어요
2022년 8월에 2박 숙박함
답변 제공: Julia 님, 2022년 9월 6일
Dear YoonA,Thank you so much for taking the time to share your experience with us! I am so happy to hear you had a great stay with us. We hope to see you again!All the best,Guest services

10/10 - 훌륭해요

chris

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The check in process was somewhat annoying but overall a nice place that we enjoyed.
2024년 4월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 4월 15일
Hi Chris,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your overall experience despite encountering some challenges during the check-in process. Your comments are valuable to us, and we'll use them to improve our service and ensure a smoother experience for our guests in the future. We hope to have the opportunity to welcome you back again soon. If you have any further feedback or concerns, please don't hesitate to reach out.Best regards,

10/10 - 훌륭해요

ally

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 4월 15일
Thank you for the 5-star rating Ally!

10/10 - 훌륭해요

Olga

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 4월 12일
Thank you for the 5-star rating, Olga!

10/10 - 훌륭해요

Vincenne

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only place we’ll say at when in radium!
2024년 3월에 2박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 4월 8일
Hi Vincenne, providing a memorable experience for our guests is always our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back on your next visit to the area!

10/10 - 훌륭해요

Indira

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Cleaness
2024년 4월에 2박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 4월 8일
Thank you for the 5/5 rating, Indira :)

10/10 - 훌륭해요

Shauna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 4월 1일
Hi Shauna,Thank you for the 5-star rating. We hope you had a relaxing stay and we look forward to our next opportunity to welcome you back to Bighorn Meadows Resort.Best regards,

10/10 - 훌륭해요

Jenne

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place
2024년 3월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 4월 1일
Hi Jenne,Thank you for choosing to stay with us, and we can't wait to welcome you back for another memorable stay.Best regards,

8/10 - 좋아요

Gladys

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Diana 님, Cupar

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful, clean, much bigger than we expected! The only problem was the jacuzzi tub didn’t work, pressed the button and jets did not work.
2024년 3월에 2박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 3월 27일
Hi Diana,Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed our accommodationsWe apologize for the inconvenience you experienced with the jacuzzi tub not working properly. Your comfort and satisfaction are our top priorities, and we regret that this issue affected your stay. In the future, please don't hesitate to contact one of our front desk agents if you encounter any issues during your stay. We're here to ensure that any concerns are addressed promptly, allowing us to remedy the situation and enhance your overall experience.We look forward to welcoming you back for another memorable experience.Best regards,

10/10 - 훌륭해요

Brent

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very clean and well appointed
2024년 3월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 3월 18일
Hi Brent,Thank you for your kind words! We hope to have the pleasure of welcoming you back again soon for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Safe travels!

10/10 - 훌륭해요

Jaime

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 3월 18일
Thank you for the 5-star rating, Jaime. We hope you had an enjoyable stay and we look forward to welcoming you back at a future date.Best regards,

10/10 - 훌륭해요

Tanya

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful facility, way better than expected.
2024년 3월에 1박 숙박함
답변 제공: Katie 님, 2024년 3월 14일
Thank you so much Tanya! We are so happy you enjoyed your stay.

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 3월 6일
Thank you for the 5-star rating, Bryan. We hope you had a memorable stay and look forward to our next opportunity to welcome you back to Bighorn Meadows Resort.Best regards,

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2nd stay. There will be a third.
2024년 2월에 4박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 3월 4일
Hi Ryan,Thank you for choosing to stay with us. We're pleased to hear you had a fantastic stay and we look forward to welcoming you back again soon. Best regards,

10/10 - 훌륭해요

Elaine

2024년 2월에 3박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 3월 22일
Thank you for the 5-star ratine, Elaine :)

10/10 - 훌륭해요

Sheila

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 2월 29일
Hi Sheila,Thank you for choosing Bighorn Meadows Resort, and we look forward to welcoming you back for another comfortable stay in the future.

10/10 - 훌륭해요

Gerry

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable Entrance
2024년 2월에 2박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 2월 29일
Hi Gerry,We are delighted to hear that you found our entrance very comfortable during your recent visit. Thank you for choosing Bighorn Meadows Resort, and we look forward to welcoming you back for another comfortable stay in the future.

10/10 - 훌륭해요

Omar

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good and quiet
2024년 2월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 2월 29일
Hi Omar,Thank you for the 5-star rating and for choosing to stay at Bighorn Meadows Resort.We look forward to welcoming you back at a future date.

8/10 - 좋아요

Shayla

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a great stay, beautiful place, beautiful accommodations, will definitely return
2024년 2월에 2박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 2월 21일
Hi Shayla,Thank you for sharing your experience with us. We are delighted to hear you had an enjoyable stay with us in beautiful Radium Hot Springs. We can't wait to welcome you back.

10/10 - 훌륭해요

ENRICO 님, calagry

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 2월 21일
Thank you for the 5-star rating, Enrico!

10/10 - 훌륭해요

RUSHIK

2024년 2월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 3월 22일
Thank you, Rushik. We hope you had a memorable stay and we look forward to our next opportunity to welcome you back to Bighorn Meadows Resort.Best regards,

10/10 - 훌륭해요

Tameem

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great place to enjoy the mountains
2024년 2월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 2월 16일
Hi Tameem,Thank you for the 5-star rating. We're pleased to hear you had a great stay and we look forward to our next opportunity to welcome you back to Bighorn Meadows Resort.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 1월 19일
Hi Michael,Thank you for taking the time to rate our Resort. We hope you enjoyed a memorable stay and we look forward to our next opportunity to welcome you back to Radium Hot Springs.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 1월 8일
Hi Mike,Thank you for the 5-star rating.

10/10 - 훌륭해요

Shaun

2023년 12월에 6박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 1월 26일
Thank you for the 5-star rating, Shaun. We hope you had a memorable stay and we look forward to welcoming you back to Bighorn Meadows Resort at a future date.

8/10 - 좋아요

Michelle

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 1월 8일
Thank you for taking the time to rate our Resort, Michelle! We hope you had an enjoyable stay and we look forward to welcoming you back at a future date.

10/10 - 훌륭해요

Nadejda

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 1월 4일
Thank you for the 5-star rating, Nadejda. We hope you had an enjoyable stay and look forward to our next opportunity to welcome you to Bighorn Meadows Resort.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Woooooooooooooooooo always the best
2023년 12월에 1박 숙박함
답변 제공: Julia 님, 2023년 12월 18일
Dear Christopher,Thank you so much for taking the time to share your experience with us! We hope to see you again soon!!All the best,Guest Services

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Guest services needs work
We checked in at 4 pm and the room was COLD!!! We turned up the heat to maximum and left to drive around Radium for an hour. Came back to find the room still on the warm side of cold. Huddled under the sheets to keep warm. Room not comfortably warm until 7:30 pm. Heater in the bathroom didn't work at all. Presumably for in-floor heating. It remained a refrigerator for our stay. Check out at 10 is ridiculous. Virtually no one there during our stay so not overwhelmed by guests. Who wants to check out by 10 am for a couples get-away?
2023년 12월에 1박 숙박함
답변 제공: Julia 님, 2023년 12월 5일
Dear valued guest,Thank you for taking the time to share your experience with us.I sincerely apologize for the chilly condition of your unit upon arrival. Typically, we maintain a standard temperature for all unoccupied rooms, and I regret that this wasn't the case for your stay. I understand that you checked in at 4 pm, and I want to mention that our front desk remains open until 6 pm throughout the week. Since our property operates on a non-24-hour basis due to its structure, we provide an after-hours phone for guests to reach us.In terms of check-out time, please be aware that guests are more than welcome to request later check-out times, especially during the winter season. We strive to accommodate our guests' preferences whenever possible.Once again, I apologize for any inconvenience you experienced and appreciate your understanding. If you have further details to share or specific concerns, please feel free to contact us directly.Warm regards,Julia BlakleyGeneral Manager

10/10 - 훌륭해요

Aaron

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great experience in a beautiful property! The resort and suite were all impeccably maintained, clean, quiet, and the check-in and check out was simple. Everything was spectacular!
2023년 11월에 1박 숙박함
답변 제공: Julia 님, 2023년 11월 20일
Dear Aaron,Thank you for taking the time to share your experience with us! We hope to host you again soon :)All the best,Guest Services

10/10 - 훌륭해요

Morris 님, Ponchatoula

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy
2023년 9월에 1박 숙박함
답변 제공: Andrea 님, 2023년 11월 4일
Dear Morris,We are so happy to hear you had a great stay with us!Thank you so much for taking the time to share your experience with us :)We hope to host you again soon!All the bestGuest Services

10/10 - 훌륭해요

Claude

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Julia 님, 2023년 10월 27일
Dear Claude,thank you for taking the time to share your experience with us! We hope to host you again soon :)All the best,Guest Services

10/10 - 훌륭해요

Kara

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Julia 님, 2023년 10월 23일
Dear Kara,Thank you very much for taking the time to share your experience with us!We hope to host you again soon :)All the best,Guest Services

10/10 - 훌륭해요

Liana

2023년 10월에 2박 숙박함
답변 제공: Andrea 님, 2023년 11월 9일
Dear Liana,Thank you for taking the time to share your experience with us! We hope to host you again soon! All the best,Guest Services

10/10 - 훌륭해요

Alma

연인과의 여행
좋아요: 편의 시설/서비스
👍👍
2023년 10월에 2박 숙박함
답변 제공: Shelly 님, 2023년 10월 16일
Dear Alma, Thank you for taking the time to share your experience! We are so happy to hear you had an enjoyable stay with us. We look forward to hosting you again in the future :)All the best,,Guest services

10/10 - 훌륭해요

Rebecca

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for the price, suite was very spacious. Pool and hot tubs were very nice. Would stay here again over a hotel.
2023년 9월에 1박 숙박함
답변 제공: Andrea 님, 2023년 10월 14일
Dear Rebecca,Thank you for taking the time to share your experience! We are so happy to hear you had an enjoyable stay with us. We look forward to hosting you again in the future :)All the best,Guest services

8/10 - 좋아요

Jennifer

좋아요: 청결 상태
The property is very nice but the basement had strong smoking scent. The previous visitors must have smoked in the basement area so we had to leave the fan on non stop and end up only sleep on second floor.
답변 제공: Andrea 님, 2023년 10월 12일
Hi Jennifer,I want to extend my sincerest apologies for the strong smoke smell you encountered in the townhouse you rented, especially since our resort is proudly smoke-free. I appreciate you bringing this matter to our attention.Your experience is of great concern to us, and we take the enforcement of our smoke-free policy very seriously.While we work to rectify this situation, please be assured that we will take the necessary steps to thoroughly clean and deodorize the townhouse to eliminate any traces of the smoke odor. Our priority is to ensure a fresh, clean, and smoke-free environment for all our guests.Once again, I want to express our gratitude for choosing our resort, and I hope you will consider returning to experience the truly smoke-free environment we pride ourselves on providing.

6/10 - 괜찮아요

Wojciech

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
9 am staff entering room withaut warning. Very rude for expensive understaffed hotel
2023년 10월에 1박 숙박함
답변 제공: Julia 님, 2023년 10월 9일
Dear Wojciech,Thank you for taking the time to share your experience with us. I truly apologize that our staff had accidentally entered your room as this is not standard of our staff to do so. We hope to host you again so you are able to enjoy Bighorn Meadows Resort to its full potential.All the best,Guest Services

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay! Peaceful and beautiful!
2023년 10월에 1박 숙박함
답변 제공: Julia 님, 2023년 10월 3일
Dear Margaret,We are so happy to hear you had a great stay with us!Thank you so much for taking the time to share your experience with us :)We hope to host you again soon!All the bestGuest Services

10/10 - 훌륭해요

Joachim

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Julia 님, 2023년 10월 4일
Dear Joachim,Thank you for taking the time to share your experience with us! We hope to host you again soon :)Cheers,Guest Services

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 객실의 편안함
Very nice room and beautiful property was really nice staying there.
2023년 9월에 1박 숙박함
답변 제공: Julia 님, 2023년 10월 2일
Dear Michael,Thank you for taking the time to share your experience with us! We are so happy to hear you had an enjoyable stay with us! We hope to see you again soon,All the best,Guest services

10/10 - 훌륭해요

James

좋아요: 청결 상태, 객실의 편안함
Great location near Springs golf course, rooms were clean and well appointed, nice pool and hot tub area. Would definitely stay here again.
2023년 9월에 4박 숙박함
답변 제공: Julia 님, 2023년 10월 2일
Dear James,Thank you for taking the time to share your experience with us! We are so happy to hear you had an enjoyable stay with us. We look forward to hosting you again in the future :)All the best,Guest services

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were welcomed by Andrea. She was lovely and made our stay more than perfect. After having big issues with our previous accommodation in Golden, we booked the night before at Bighorn Meadows. Since we didn't sleep at all, we checked in early to see if our room was already available. It wasn't, but Andrea did a miracle. She upgraded us so we could enjoy our room earlier and use the pool as well. She truly made our day after a bad experience in another place. This place is amazing, don't hesitate! Super clean, lovely staff, I absolutely recommend. Andrea, we can't thank you enough for everything you did!
답변 제공: Julia 님, 2023년 10월 2일
Dear Stephanie,Thank you for taking the time to share your experience with us! We are so happy to hear you had an enjoyable stay with us. We are glad that Andrea helped make your stay memorable, we are very lucky to have her on our team!We look forward to hosting you again in the future :)All the best,Guest services

8/10 - 좋아요

Wendy

2023년 9월에 1박 숙박함
답변 제공: Andrea 님, 2023년 10월 22일
Dear Wendy,Thank you for taking the time to share your experience with us! We hope to host you again soon! All the best,Guest Services

10/10 - 훌륭해요

Ed

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice
2023년 9월에 3박 숙박함
답변 제공: Julia 님, 2023년 9월 28일
Dear Ed,Thank you for taking the time to share your experience with us! We hope to host you again soon!All the best,Guest Services

10/10 - 훌륭해요

Leonard

2023년 9월에 1박 숙박함
답변 제공: Andrea 님, 2023년 10월 22일
Dear Leonard,Thank you for taking the time to share your experience with us! We hope to host you again soon!All the best,Guest Services

10/10 - 훌륭해요

Heiko

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
A lot of wildlife on the property, while there we saw a flock of wild turkeys, deer and lots of Bighorn sheep. We had an issue with the oven in our unit and it was promptly repaired.
2023년 9월에 3박 숙박함
답변 제공: Julia 님, 2023년 10월 27일
Dear Heiko,thank you for taking the time to share your experience with us! We hope to host you again soon :)All the best,Guest Services

6/10 - 괜찮아요

Robert

2023년 9월에 1박 숙박함
답변 제공: Julia 님, 2023년 9월 26일
Dear Robert,Thank you for taking the time to share your experience with us! We hope to host you again in the future.All the best,Guest Services

10/10 - 훌륭해요

WILLIAM 님, COLDSTREAM

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property
2023년 9월에 1박 숙박함
답변 제공: Julia 님, 2023년 9월 21일
Dear William,Thank you very much for taking the time to share your experience with us! We are happy to hear you had a great stay :)All the best,Guest Services