외관

코퍼 포인트 리조트 여행 후기

4 out of 5
코퍼 포인트 리조트
760 Cooper Road, Invermere, BC

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 574개" "
평점 8 - 좋아요. 1003개 이용 후기 중 303개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 83개" "
평점 4 - 별로예요. 1003개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 6개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Justin

좋아요: 청결 상태, 직원 및 서비스
.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Hugo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outdoor hot tub and pool were great
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

MOHAMMED

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Scenic view,amenities, cleanliness, One of the best hotels would definitely come back
2024년 4월에 1박 숙박함

8/10 - 좋아요

Alexander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were well above average and spacious- well equipped. Restaurant was a bit of a let down - but apparently the menu is being changed soon.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Angie 님, Fruitvale

출장 여행
좋아요: 직원 및 서비스
Room was dirty, coffee mugs were used and dirty bathroom had remains of previous occupants Coffee maker didn’t work. Fire alarm disrupted sleep
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Frank

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have been here a few times. Always enjoy our stay, quiet, relaxing, swimming, hot tub, food hikes. Very enjoyable
2024년 4월에 2박 숙박함

8/10 - 좋아요

Gary

연인과의 여행
좋아요: 직원 및 서비스
bad smoky odour in room......opened window to fix that.........sticky dining table......cleaned with wet dish rag.........both hot tubs by pool complex were not maintained at all......very dirty and jets not working.......everything else was very nice......verg comfortable bed.....very nice kitchen and washrooms.......beautiful view from balcony
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Hanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Basketball/tennis court was a bonus for the kids.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Chris

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The continental breakfast was bad, I paid 45 dollar for a small bowl of wheat cereal, two pieces of toast and a dried up croissant that didn't end up getting eaten. It was very disappointing.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Reginia

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Great place to stay. Rooms are huge and clean.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Juergen

연인과의 여행
좋아요: 직원 및 서비스
The Hotel was not very clean
2024년 3월에 3박 숙박함

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Dani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful stay. The spa was wonderful and the restaurant was delicious. Mexican spice wings were amazing!
2024년 3월에 2박 숙박함

8/10 - 좋아요

Sharla

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Debbie

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Was there with our four grown children and granddaughter. Staff was wonderful. Restaurant was really good. Rooms are needing some tlc and the beds were much to hard for everyone.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Andrea

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Staff very friendly. Options for food were terrible for a resort and also dining hours. Breakfast everything offered was cold and stale. No portion options or sit down dinning. The dining room in the evening was expensive and poor quality food for what you paid for. Unsure if I will return.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Angie 님, Fruitvale

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

8/10 - 좋아요

Patricia 님, Mansfield

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

jufen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aa
2024년 3월에 3박 숙박함

4/10 - 별로예요

Brenda

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Disappointed at how noisy it was with young children running up and down the halls yelling until 10:45 pm and then started again at 6:30 am. Shower worked but tub didn’t. Waited for breakfast seating but left when nobody helped us, as did the couple us. Rather disappointed
2024년 3월에 1박 숙박함

8/10 - 좋아요

Rita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff were great, but the standard room is quite small. We ate at the restaurant where the service was good and the food was decent. There was a hot water issue the weekend we stayed so one of the mornings of our stay the water was just warm. In terms of value for money, this place did not meet my expectations. This place is probably more suited to families and large groups because the loft suites looked spacious.
2024년 2월에 2박 숙박함
답변 제공: Joel Menezes 님, 2024년 3월 10일
Dear Rita,Thank you for sharing your experience with us. We're delighted to hear that you found our staff to be great and enjoyed the service and food at our restaurant. We apologize for any inconvenience caused by the size of the standard room and the hot water issue you experienced during your stay. Your feedback regarding the value for money is important to us, and we will take it into consideration as we strive to improve our offerings. We understand your observation about our loft suites being more spacious and suitable for families and large groups. We appreciate your insights and hope to have the opportunity to welcome you back for an improved experience in the future.Kindly,

10/10 - 훌륭해요

Fredrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, well appointed property. Only downside was thin walls, could hear the neighbors, but I would definitely recommend.
2024년 2월에 2박 숙박함
답변 제공: Joel Menezes 님, 2024년 3월 10일
Dear Fredrick,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay at our property and found it to be well-appointed. We apologize for any inconvenience caused by the thin walls and noise from neighboring rooms. Your recommendation means a lot to us, and we hope to welcome you back for another enjoyable stay in the future.Kindly,

6/10 - 괜찮아요

michel

좋아요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Joel Menezes 님, 2024년 2월 12일
Dear Michel,Thank you for taking the time to provide your feedback and rating our services. We appreciate your honesty and perspective. Your feedback helps us understand areas where we can improve to better meet our guests' expectations.We acknowledge your rating and apologize for any shortcomings you may have experienced during your stay. We value your patronage and hope to have the opportunity to exceed your expectations in the future. If you have any further comments or suggestions, please feel free to share them with us. Thank you for choosing our services, and we look forward to welcoming you back for a more enjoyable experience.Kindly,Joel Menezes

6/10 - 괜찮아요

Desiree

연인과의 여행
No ice machine in the hotel, no coffee in the lobby. Staff in the morning do not acknowledge until after I say hello/good morning. Hot tub is nice, would have been more convenient to have bathrobe in room to use to go to the pool/hot tub.
2024년 2월에 1박 숙박함
답변 제공: Joel Menezes 님, 2024년 2월 5일
Dear Desiree,Thank you for sharing your feedback with us. We appreciate your insights as they help us enhance the guest experience at Copper Point Resort.We apologize for any inconvenience caused by the absence of an ice machine and coffee in the lobby. We understand the importance of these amenities for our guests' convenience and will take your feedback into consideration for future improvements.Regarding the interaction with our morning staff, we apologize if there was a delay in acknowledgment. We aim to provide attentive and welcoming service to all guests, and we will address this with our team to ensure consistent friendliness and responsiveness.We appreciate your suggestion about having bathrobes in the room for use at the pool/hot tub area. This is a valuable suggestion, and we will consider implementing it to enhance the comfort and convenience of our guests during their stay.Thank you for choosing Copper Point Resort, and we hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations.

10/10 - 훌륭해요

John

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were friendly and we were able to check in early. Room was very nice and facilities were very good. Our stay was very pleasant.
2024년 2월에 1박 숙박함
답변 제공: Joel Menezes 님, 2024년 2월 5일
Dear John,Thank you for your positive review! We're delighted to hear that you had a pleasant stay at Copper Point Resort. It's wonderful to know that our staff were friendly and accommodating, allowing you to check in early and making your experience enjoyable from the start. We're glad you found the room very nice and the facilities very good. We strive to provide a comfortable and welcoming environment for all our guests, and we're thrilled that you had a great experience with us. We hope to welcome you back for another wonderful stay in the future!

10/10 - 훌륭해요

Sarah

2024년 1월에 1박 숙박함
답변 제공: Copper Point Management 님, 2024년 1월 24일
Thank you for the perfect score! we look forward to your next visit!

10/10 - 훌륭해요

Blair

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 5박 숙박함
답변 제공: Copper Point Management 님, 2024년 1월 24일
Thank you for the perfect score! we look forward to your next visit!

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We stayed over the Christmas break for two nights and were very pleased with the resort. The Loft room had plenty of space for our family of 4 with a kitchenette. The pools & hot tubs were amazing the first night we stayed however, the second night hot tubs were freezing both inside & outside. I will certainly return in the spring for a golf getaway. Overall very happy
2023년 12월에 2박 숙박함
답변 제공: Copper Point Management 님, 2024년 1월 12일
Thank you for the perfect score! We are really glad you enjoyed your Christmas Holiday with us here at Copper Point Resort. We look forward having you visit us again in the summer for your golf getaway.

10/10 - 훌륭해요

Janice 님, Drumheller

2023년 12월에 3박 숙박함
답변 제공: Copper Point Management 님, 2024년 1월 24일
Thank you for the perfect score! we look forward to your next visit!

10/10 - 훌륭해요

Ysidora

2023년 12월에 5박 숙박함
답변 제공: Copper Point Management 님, 2024년 1월 12일
Thank you for the perfect score! Your feedback is very important to us at Copper Point Resort. We will see you again in the future.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overpriced. Unclean. Awful food. Rude staff.
I’ve stayed at Copper Point dozens of time, and when I lived in Invermere we regularly recommended CP as the place to stay when visiting if our house was full or if someone wanted an extra special experience. Until now every experience had been great. This time it was evident that the CP we were accustomed to had changed for the worst. Upon checking in, we were told that we had a nice room on the forth floor - but we knew that couldn’t be right because we had made a booking for a pet friendly room. We were told “we were lucky” that they had a pet friendly room left (in spite of the fact that we had booked a month in advance), and were moved to a tiny room in the basement. Upon checking in the room was dirty, the floors had not been vacuumed and there was a noticeable unpleasant smell. We tried to contact the front desk but could not get a hold of them and gave up after multiple attempts. The next morning we ordered breakfast from Elements, $80 for two tiny eggs Benedict’s with no hash browns or side of any kind that were served cold. Again we tried to contact someone to voice displeasure and could not get a response. On the last night we walked up to the restaurant and after waiting for 15 minutes without seeing a hostess we approached the bartender to ask if the bar side seating was open service or required reservations. Before we could ask anything he rudely and snobbily shouted over the people at the bar that the restaurant was booked and we’d have to leave. Terrible.
2023년 12월에 2박 숙박함
답변 제공: Copper Point Management 님, 2024년 1월 12일
Thank you for the review, Looking into your reservation there must have been some confusion with the third party website you booked with because it was not showing a pet friendly booking. The weekend you stayed with us was extremely busy and the front desk agent was glad we still had a pet friendly room available. All our pet friendly rooms are located on the first floor to give access outside directly from the room. We do apologize for the negative experience you had while you visited us. We hope you give us another chance at the resort to show you why Copper Point is the most beautiful place to stay in the Valley.

4/10 - 별로예요

Craig

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pool only positive
Feces left in toilet, hair in coffee pot, dog hair all over furniture, sauces left all over fridge door handles and counters. Hotel is getting run down nothing like it use to be only positive is the outdoor heated pool but they refuse to fix the second hot tub and built a deck over it instead 😂
2023년 12월에 2박 숙박함
답변 제공: Copper Point Management 님, 2024년 1월 12일
Thank you for the review, We are very sorry for the experience you had at our resort. I will personally pass this review over to our housekeeping managers to ensure our extremely high standards are being followed. We hope you give us another chance in the future.

6/10 - 괜찮아요

Ginger

가족 여행
별로예요: 숙박 시설 상태 및 시설
We love the locations and outdoor pools but we were disappointed that the jets on both hot tubs were broken. Our experiences in the past have been wonderful but this trip fell a bit short. Both toilets in our suite were not working properly and one ended up busting completely and spraying water everywhere. The dishawasher wasn’t properly mounted and kept falling open and causing the racks to fling out and all the dishes to crash. The fireplace also made a really loud sound. Nobody replenished our coffee and no one ever answered the phone when I called for services. We will stay there again because we like the pool and atmosphere but hope our experience is more positive next time.
2023년 12월에 2박 숙박함
답변 제공: Copper Point Management 님, 2024년 1월 12일
Thank you for the review Ginger, We are really glad you love our property, we have built an amazing reputation in the valley and want to keep it positive. We will pass this along to the appropriate departments to ensure your next visit is nothing but magical.

10/10 - 훌륭해요

Richelle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Copper Point Management 님, 2024년 1월 12일
Thank you for the perfect score! We are very glad you had such a great time at our Resort. We will see you again in the future.

8/10 - 좋아요

Pamela

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Copper Point Management 님, 2023년 12월 18일
Thank you for your review, We appreciate the positive feedback. We look forward welcoming you back to the property on your next visit to the valley.

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wasn't that happy with the restaurant - they didn't even have any Bacon for burgers or breakfast. Very Nice rooms though - and very clean rooms.
2023년 11월에 2박 숙박함
답변 제공: Copper Point Management 님, 2023년 11월 14일
Thank you for you review, We are currently running in the shoulder season a continental breakfast throughout the week and a 'la carte breakfast on weekends. We are very glad to hear you enjoyed our clean suites, we strive for ultimate satisfaction for our guests. We hope to see you again at Copper Point.

8/10 - 좋아요

Atikullah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Copper Point Management 님, 2023년 11월 14일
Thank you for the high score. We hope to see you again at Copper Point

8/10 - 좋아요

Ronald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Copper Point losing its Luster
I stay in the hotel often (over 30 nights this year, so far) Front desk is always very pleasant and rooms are typically nice and quiet, although beds could use some new mattresses. Also two days I did not have much hot water, apparently a boiler problem. I will say I was surprised at the rates showing up for this time of year. Typically they have dropped to off season rates which are much more reasonable ($110-$135per night). This year they have hardly dropped at all ($200-$220). There were 5 vehicles in the parking lot during one night of my stay. After asking many staff they all agreed it had been very very quiet. This is not because of time of year, as much as it is a reluctance to go to off season rates. If Copper Point does not reduce their prices soon to offseason rates, IMO it would make it difficult to keep staying there as there are other nice places in the valley providing more value. This would be a shame for much of your staff who ultimately will be the ones paying the price. I have had some wonderful trip to Copper Point and the valley, and have always left feeling I have received full value. I did not get this feeling after my last stay. Hopefully management recognizes some of the shortfalls and corrects them soon. Lovely resort, with great staff, but value isn't there anymore.IMO
2023년 10월에 5박 숙박함
답변 제공: Copper Point Management 님, 2023년 11월 21일
Thank you for your review, We really appreciate your kind words in regards to our hotel and our staff. We strive to ensure we are giving our guest the best experience possible. I will pass this information along to our management team. We hope to welcome you back to the hotel in the near future.

8/10 - 좋아요

Sashi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property was very nice overall. Unfortunately, we had a bad experience with a very loud, obnoxious drunk couple disturbing our sleep till 3am. We didn't report it but should've, and know the property would've handled it for us. We would stay again for sure.
2023년 10월에 2박 숙박함
답변 제공: Copper Point Management 님, 2023년 10월 28일
Thank you so much for your review, We are glad to hear you enjoyed our property. We do apologize for the noise disturbance you experienced while staying here at Copper Point. Please in the future if your having any issues don't hesitate to reach out to our front desk. We will ensure it's taken care of promptly. We look forward welcoming you back in the near future. Copper Point Management

10/10 - 훌륭해요

Shawn

2023년 10월에 2박 숙박함
답변 제공: Copper Point Management 님, 2024년 1월 12일
Thank you for the perfect review! your feedback is important to us at Copper Point Resort. We look forward welcoming you back to the resort in the future.

10/10 - 훌륭해요

Doug

2023년 10월에 1박 숙박함
답변 제공: Copper Point Management 님, 2023년 10월 28일
Thank you for a perfect score on your review! We look forward welcoming you back.

8/10 - 좋아요

Lafleche

2023년 10월에 2박 숙박함
답변 제공: Copper Point Management 님, 2023년 11월 4일
Thank you for the positive review, We hope to welcome you back in the near future.

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Copper Point Management 님, 2023년 10월 28일
Thank you for a perfect score on your review! We look forward welcoming you back.

10/10 - 훌륭해요

elodie

2023년 10월에 1박 숙박함
답변 제공: Copper Point Management 님, 2023년 10월 28일
Thank you for a perfect score on your review! We look forward welcoming you back.

8/10 - 좋아요

Tanya

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice resort with clean and modern rooms. The golf course was nice to walk in the morning. My room was a little noisy, it was a shared suite and I could hear my neighbor through the door. Also the blinds were warped in let in a bit of light. Fixes that would elevate the stay to a 5/5.
답변 제공: Copper Point Management 님, 2023년 10월 28일
Thank you for your review, We are glad to hear you enjoyed our rooms and the golf course, its a little piece of heaven. We apologize for the noise disturbance you experienced while staying here. We thank you for the feedback, we will share it with our team to ensure your next visit is perfect.

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스
The restaurant was closed the two days I was there which was not noted when I booked . There weren’t other dining options nearby .
2023년 9월에 1박 숙박함
답변 제공: Copper Point Management 님, 2023년 10월 28일
Thank you for your review, We do apologize our restaurant was closed on Tuesday and Wednesday. We have listened to our guests. We have changed our hours of operation at Elements, to seven days a week for dinner from 5 pm to 10 pm. We look forward to welcome you back in the near future.

6/10 - 괜찮아요

Holly 님, Canmore

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Beautiful surroundings, however the price for the stay does not reflect how tired the property is (carpet, furniture etc). The change rooms to the pool & hot tub were also very dirty.
2023년 9월에 1박 숙박함
답변 제공: Copper Point Management 님, 2023년 10월 28일
Thank you for your review, Thank you for your positive words. We will share your feedback with our team in hopes to improve your experience on your next visit.

4/10 - 별로예요

Sam

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Tub and sink flooded rom not clean and noisy
2023년 9월에 2박 숙박함
답변 제공: Copper Point Management 님, 2023년 10월 28일
Thank you for your review, We apologize for the inconvenience you experienced staying at our resort. We hope you give us another chance to show you why Copper Point is a hidden gem here in the valley.