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Lakeview Resort Hecla 여행 후기

Lakeview Resort Hecla
Highway # 8, N, Hecla Island, MB

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 18개 이용 후기 중 7개" "
평점 8 - 좋아요. 18개 이용 후기 중 6개" "
평점 6 - 괜찮아요. 18개 이용 후기 중 1개" "
평점 4 - 별로예요. 18개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 18개 이용 후기 중 0개" "

8.2/10

청결 상태

8.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was very unique and new looking. The pool was very inviting. We were at a wedding and the amenities were great. The only thing that wasn't great was there was not hot water for our morning shower .
2019년 1월에 1박 숙박함

10/10 - 훌륭해요

Robbie 님, Winnipeg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was great. My boyfriend and I had an amazing time. The facilities where clean and the staff where very helpful and friendly.
2018년 11월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
We are not there yet. Booked for November 1st. Your records need updating!
2018년 10월에 1박 숙박함

8/10 - 좋아요

Robin 님, Winnipeg Mb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved the adults only pool. The kids had a great water park. Good food. Lots to see and do. Will definitely go back and bring our grandchildren next time. Thanks for a great experience.
2018년 8월에 1박 숙박함

10/10 - 훌륭해요

Jimmy 님, Los Angeles, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding service.
2018년 7월에 1박 숙박함

4/10 - 별로예요

Audrey 님, Winnipeg

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Could be a 5 star facility if maintenance , cleanl
Room- carpet was extreme dirty,tv picture quality grainy & poor on all Chanel's, safe broken could not be repaired by maintenance. Restaurant staff need training in customer service both in restaurant & room service ( eg need to ask for cutlery they're too busy chatting with each other). pool area maintenance - no one checking area regularly - chairs around outdoor adult pool broken - reported to spa staff one day still there next day an elderly person could have been injured! Obviously mgmt does not check on maintenance or dining room staff poor supervision Spa - no body lotion available to put on after steam shower. & no direction on how to use shower- have to ask for instruction! Otherwise staff are friendly Food quality needs improvement- hash browns are hard dried out sliced potatoes fried, pizza very Good !bagel & toast burnt
2018년 7월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great spa Seagulls Restaurant really good, attentive wait staff Clean comfortable rooms
2018년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 1박 숙박함

4/10 - 별로예요

g man. 님, wpg

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not worth the drive.
Poor place to stay. Needs maintenance and a good cleaning

8/10 - 좋아요

skier

좋아요: 직원 및 서비스, 객실의 편안함
Spectacular location; needs more staff
The hotel is great for a getaway. The province groom ski trails you can ski right from the hotel. The spa pools are fantastic. The problem is that there are really no options for tweens and teens in terms of swimming. You're too old for the kiddie pool and not permitted in the hot tubs etc. You have loud adults drinking alcohol and quiet teens are not permitted. The rule should be that the spa pools are for quiet people regardless of age. Staff are all nice except for one cranky one.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Nice BUT..............
Expedia information on check in time was different than hotel - Hotel stated thay are not responsible for Expedia's misrepresentation. It was minus 45C and the plug in for our vehicle had no power which resulted in a dead car. Serving staff in restaurant were excellent! Front desk staff were not freindly and did bear minimum often with an attitude (not good). Day Manager was excellent. Room was clean. Pool was excellent

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean, very modern

8/10 - 좋아요

betty 님, winnipeg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful scenery and nature walks
Thoroughly enjoyed our stay. My only grief was when we checked in at 11:30, ( as per our confirmation through Expedia) we were told our room was not ready and that we would have to wait until 3:00. When I showed her my 11:00 a.m. Confirmation she told me there was "not a hotel in the world that would check us in before 3:00!" She then said fine our room was ready. Wow! As if she needed to be so rude. Every other staff member was wonderful!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gorgeous grounds. Beautiful hotel

4/10 - 별로예요

Danny 님, Winnipeg

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Liked it more under the previous management.
There is a lack of maintenance at the hotel as unserviceable elevator and a majority of the jets at the Jacuzzi did not work. There is no service as it was at the spa pool. The food at the only restaurant was kind of tasteless.

8/10 - 좋아요

Janelle 님, Winnipeg, MB, Canada

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Would definitely stay there again!
We loved our stay at Hecla Lakeview, it's a beautiful place and a gorgeous resort. Our meals at the restaurant were all really good and the staff overall were great. The only issues we encountered were: - dirty glasses, plates in our room were left there even after staff had cleaned the room - there's no make-up mirror in the room or a fan in the bathroom so it took a long time for the mirror to get clean after a shower before I could do my make-up. I'd suggest a small mirror by the desk area. - we'd emailed the spa three times in the week before coming to the spa to book appointments and ask questions about the services. We didn't get a response back. Ended up we were able to get appointments in the end but not on the day/time we wanted.

10/10 - 훌륭해요

Koni 님, Edmonton, AB, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb
Great food, spacious rooms, reasonable rates! We actually added an extra night to our stay here because it was such a lovely hotel. The staff could not have been better. There are hiking trails close by and a sunset beach. A local fisherman even demonstrated how to fillet pickerel cheeks.