There was nothing I liked about the property.
My biggest issues were these
1. The bathroom ceiling and upper walls were covered with black mold. I didn’t notice it my first night there, since I didn’t look up. I told the desk clerk about next morning, and they had a maintenance person clean out all the mold while I was gone during the day. But the room smelled of the cleaning chemicals for the rest of my stay.
2. The weather was cool and I wanted heat in the room. The HVAC system would only produce cool air no matter how high I set the thermostat. I complained about this the next morning and was told it would be fixed that day, but it was not fixed.
3. There were no bedspreads or blankets in the room, and I had a very poor first night’s sleep since a sheet was not nearly warm enough. I complained about that and was given blankets later that day, but I should not have had to demand a blanket. The clerk said that when they put blankets in the rooms, some people steal them. I am an honest 79 year old man and I resent someone assuming I am a thief.
4. Since the bathrooms have common ventilation systems, I’d bet nearly anything that there are other bathrooms in the building with black mold. Do guests have to get sick at your motel in order for staff and management have the gumption to FIX problems like this?
I will never stay at a Baymont again, due to the poor management and maintenance I saw here.
