이그제큐티브 더블룸 | 객실 내 금고, 책상, 다리미/다리미판, 무료 WiFi

리젠시 프레스턴 인터내셔널 호텔 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 548개" "
평점 8 - 좋아요. 1005개 이용 후기 중 347개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 77개" "
평점 4 - 별로예요. 1005개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 11개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Yoosong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Bernadette 님, 2020년 2월 3일
Hello Yoosong, Thanks for taking the time to rate and review the hotel. We are really pleased you enjoyed your stay and looking forward to welcoming you back in the future. Regards Bernadette

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2019년 1월에 2박 숙박함
답변 제공: Bernadette 님, 2019년 1월 31일
Hi, thank you so much for taking the time to rate to hotel, we really do appreciate it. We look forward to seeing you back at the hotel in the future. Regards Bernadette & The Team

10/10 - 훌륭해요

Hyeonjin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

tricia

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is your basic hotel, made better by helpful staff, high standards of cleanliness and easy access to station and University. I only made a last minute reservation as my train had been cancelled. I knew I would not get to hotel until nearly midnight. On emailing hotel they provided reassurance within minutes that reception was 24 hour, gave me top notch accurate directions from the station to hotel and instructions to gain hotel access. The check-in was quick and my room was warm and clean. The amenities are utilitarian, but well kept. There was a piping hot radiator next to the bed which really helped on a cold wet Lancashire night! The bathroom was compact, but again very clean and the shower had excellent water pressure and heat both at midnight and the next morning. I would definitely stay here overnight again.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Maryam

2024년 2월에 2박 숙박함
답변 제공: Scott - Reception Manager 님, 2024년 3월 26일
Hello Maryam, Many thanks for scoring your recent stay with us. We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

2/10 - 너무 별로예요

Akhil

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스
It’s always a great stay at the legacy
2024년 2월에 2박 숙박함
답변 제공: Pauline 님, 2024년 2월 8일
Hello Keith,Thank you for your review and 5 out of 5 score. We are thrilled! I am pleased you had another great stay with us and everything was to your satisfaction. We look forward to welcoming you back on your next visit to Preston.Regards, Pauline & the Team

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great evening and sleep. Thanks
2024년 1월에 1박 숙박함
답변 제공: Scott - Reception Manager 님, 2024년 1월 15일
Hello Roger, Many thanks for scoring your recent stay with us. We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Found this to be a nice hotel. It was clean, tidy, quiet and warm. However, there was a broken, unusable shower which should have been noticed in cleaning prior to our arrival. This wasn't discovered until 6.30am so we had to go without - not handy.
2023년 12월에 1박 숙박함
답변 제공: Bernadette 님, 2023년 12월 24일
Hello Robert,Thanks for reviewing your recent stay. I am thrilled that you found the hotel to be clean and tidy. I can only apologize about the shower. 100% this should have been noticed and reported by housekeeping, if the shower was unusable, before your arrival. This will be addressed with the team. We look forward to welcoming you back for a future stay.Best regardsBernadetteGeneral Manager

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fab staff
Staff were particularly helpful and after i'd had an awful day were very sympathetic and eager to help.
2023년 12월에 3박 숙박함
답변 제공: Bernadette 님, 2023년 12월 24일
Hello Diana,Thanks for reviewing your recent stay. Sorry to hear that you had an awful day. We are fortunate at the hotel to have a team that does care and will always try and help and assist our wonderful guests. We look forward to welcoming you back for a stay in the future.Best regardsBernadetteGeneral Manager

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
1 night stay
very helpful staff,clean and comfortable,excellent breakfast.
2023년 12월에 1박 숙박함
답변 제공: Bernadette 님, 2023년 12월 23일
Hello John,It was great to read you enjoyed your stay with us, particularly our all-you-can-eat buffet breakfast, which offers lots of choices and certainly sets you up for the day. We look forward to welcoming you back for a future stay.Best regardsBernadetteGeneral Manager

8/10 - 좋아요

Carole

2023년 12월에 1박 숙박함
답변 제공: Pauline 님, 2023년 12월 20일
Hello Carole,Thank you for your 8 out 10 score. I am pleased you had an enjoyable stay with us and we look forward to welcoming you back on your next trip to Preston.Regards, Pauline & the Team

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great breakfasts
2023년 12월에 1박 숙박함
답변 제공: Scott - Reception Manager 님, 2023년 12월 18일
Hello Peter,Many thanks for the 5/5 scores! We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

10/10 - 훌륭해요

Georgia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Scott - Reception Manager 님, 2023년 12월 18일
Hello Georgia, Many thanks for the 10/10 scores! We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

6/10 - 괜찮아요

Thomas

Poor choice of beer
2023년 12월에 1박 숙박함
답변 제공: Bernadette 님, 2023년 12월 7일
Hello ThomasThanks for reviewing your recent stay. It was great to read that everything was ok for you. I was surprised by your comment about the beer as we have a good selection at the hotel. We look forward to welcoming you back for a future stay.Best regardsBernadetteGeneral Manager

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay.
Had a great stay, nothing was too much trouble, room was very clean and tidy. All staff were very kind, cheerful and very helpful.
2023년 12월에 2박 숙박함
답변 제공: Bernadette 님, 2023년 12월 7일
Hello JoanneThanks for a fantastic 10 out of 10 rating. It was great to read your lovely comments. We have a fantastic team across the hotel, who always go above and beyond to ensure every guest's stay is the best. We can't wait to welcome you back for a future stay.Best regardsBernadetteGeneral Manager

4/10 - 별로예요

Wing Yin

2023년 11월에 2박 숙박함
답변 제공: Scott - Reception Manager 님, 2024년 1월 2일
Hello Wing Yin,Thank you for scoring your stay with us. Kind regards, Scott & the Team

10/10 - 훌륭해요

Dincer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Scott - Reception Manager 님, 2023년 12월 7일
Hello Dincer,Many thanks for scoring your recent stay with us. We look forward to welcoming you back on your next visit to Preston. Kind regards, Scott & The Team

2/10 - 너무 별로예요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Disappointing
The hotel is in a great location very modern and rooms are very nice. Unfortunately we were given a room that was over an outside vent which was extremely noisy and we didn’t get much sleep ( it was like sleeping with a Hoover on all night). When we were checking out we advised the receptionist but she was not interested in the fact we had complained.
2023년 12월에 1박 숙박함
답변 제공: Pauline 님, 2023년 12월 5일
Hello Robert,Thank you for your review. I am pleased you found our central location to be great for your needs and liked our bedrooms. I am sure the Receptionist did not intend to come across as disinterested. If you do experience any issues during your stay, a quick visit or call to Reception and they would be happy to offer a room move, which was possible for the night you stayed. By only raising the issue on check-out, it is too late for us to resolve.Thank you again for your review. We hope we get the opportunity to welcome you back again in the future.Regards, Pauline & the Team

6/10 - 괜찮아요

Wing Yin

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
First night the radiator was super noisy which disturbed my sleep. Requested to change my room and for relocated to another room. However in the new room, the basin stopper is broken which I can't adjust it to let the water flow through, causing water overflow problem.
2023년 11월에 5박 숙박함
답변 제공: Pauline 님, 2023년 11월 30일
Hello Wing Yin,Thank you for your review. Sorry to read that you had some maintenance issues during your stay. We do have a Duty Manager on all our shifts, therefore, a quick call or visit to Reception and they will do their best to resolve any maintenance issues or offer a room move. Thank you again for your review. We look forward to welcoming back on your next visit to Preston. Regards, Pauline & the Team

10/10 - 훌륭해요

Michell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great experience, staff is friendly, the amenities are clean and incredibly comfortable. Breakfast is really good too.
2023년 11월에 1박 숙박함
답변 제공: Scott - Reception Manager 님, 2023년 11월 29일
Hello Mitchell,Many thanks for the 5/5 scores! We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

8/10 - 좋아요

Sohail

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Bernadette 님, 2023년 11월 22일
Hello SohailThanks for a great 8 out of 10 rating. We are so pleased you enjoyed your stay with us and look forward to welcoming you back soon.RegardsBernadetteGeneral Manager

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient for a visit to the University. The dual carriageway outside was noisy but the hotel can't help that. Friendly helpful staff. We were able to check in early and register the car for free parking which was useful. Very spacious comfortable twin room.
2023년 11월에 1박 숙박함
답변 제공: Pauline 님, 2023년 11월 20일
Hello Wendy,Thank you for your review and 5 out of 5 score. We are thrilled. I am pleased you enjoyed your stay with us and found our location to be convenient. With the University campus being next door to the Hotel, it makes us the perfect place to stay.Some road noise in inevitable due to where we are situated, however, when you next make a reservation, you can request a quiet room and we will do our best to allocate a car park side room for you. Thank you again for your review. We look forward to welcoming you back on your next visit to Preston.Regards, Pauline & the Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Pauline 님, 2023년 11월 19일
Hello Anonymous,Thank you for the 10 out of 10 rating. We are thrilled! We look forward to welcoming you back on your next stay in Preston.Regards, Pauline & the Team

8/10 - 좋아요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Scott - Reception Manager 님, 2023년 11월 15일
Hello Keith,Many thanks for scoring your recent stay with us. We look forward to welcoming you both back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

10/10 - 훌륭해요

Elaine Herron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location in middle of city, lots of good pubs/restaurants nearby.
2023년 11월에 2박 숙박함
답변 제공: Pauline 님, 2023년 11월 13일
Hello Elaine.Thank you for your review and 10 out of 10 score. We are thrilled! I am pleased you had a wonderful stay with us and found our location to be great. We are lucky to be in a central location that is only a few minutes walk from the city centre and all its amenities, the train station and not forgetting, the University's just next door to our Hotel. This makes us the perfect place to stay, regardless whether you are here for leisure, business or for studying.Thank you again for your review and high scores. We look forward to welcoming you back for another fantastic stay!Regards, Pauline & the Team

10/10 - 훌륭해요

Mary

2023년 11월에 1박 숙박함
답변 제공: Scott - Reception Manager 님, 2023년 11월 13일
Hello Mary,Many thanks for the 10/10 scores! We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

8/10 - 좋아요

Deise

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Occiddental Hotel ok!
Hotel bom. Quarto confortável, limpo e amplo! Banheiro ok, com água quente e limpo. Tem estacionamento amplo incluso. Café da manhã muito bom!! Atendimento ok. Um comentário: No checkin a recepção queria saber de onde eu tava vindo e pra onde iria. Achei invasivo e desnecessário.
2023년 11월에 1박 숙박함
답변 제공: Pauline 님, 2023년 11월 13일
Hello Deise,Thank you for your review and the high score. I am pleased you enjoyed your stay with us and found our rooms to be clean and comfortable.Sorry to read that you found our check-in questions to be intrusive. We do ask questions so that we can get a better understanding of our guests and also for general conversation.Thank you again for your review. We hope we get the opportunity to welcome you back in the future.Regards, Pauline & the Team

10/10 - 훌륭해요

Bernard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top marks for quality and value
Excellent hotel. Not the cheapest but very reasonably priced and definitely full value for the experience. I was very pleasantly surprised by the quality and would recommend it to anyone.
2023년 10월에 1박 숙박함
답변 제공: Scott - Reception Manager 님, 2023년 10월 27일
Hello Bernard,Many thanks for the 10/10 scores! Its always great to read such positive reviews from our guests recent stay with us. We look forward to welcoming you back to the Hotel for another EXCELLENT stay. Kind regards, Scott & The Team

10/10 - 훌륭해요

angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love it here
Have been here a few times now as my daughther goes to uni in Preston. This hotel still does not disappoint. All staff are friendly and helpful. Special shout out to the young lady who was breakfast host on the Monday and Tuesday morning of our visit. She was so friendly and great with her customer service. Will definitely be back in the next few months. Keep up the great work Legacy Hotel Preston.
2023년 10월에 3박 숙박함
답변 제공: Scott - Reception Manager 님, 2023년 10월 26일
Hello Angela, Many thanks for the 10/10's and such a wonderful review. I am pleased you have enjoyed all aspects of your stay to warrant full marks. It was Naomi that was on the Breakfast shifts you mention, I will pass on your positive comments to her whom I am sure will be thrilled as a new employee to be mentioned. Thank you again for your review and we look forward to seeing you soon. Kind regards, Scott & The Team

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place, great location.
2023년 10월에 2박 숙박함
답변 제공: Bernadette 님, 2023년 10월 25일
Hello RichardThanks for reviewing your recent stay with us. It was great to read that you had a lovely stay. Our city center location is ideal. Being only a few minutes walk from all shops, bars & restaurants, yet far enough away from all the city noise, does make us the perfect choice. We look forward to welcoming you back for a future stay.RegardsBernadetteGeneral Manager

10/10 - 훌륭해요

Jayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Random trip away.
We managed to book some Northern Rail sale tickets, so looked at Preston as we've driven through many times, not actually stayed here. We booked the legacy as wanted somewhere quite central as we would be walking or using the bus to get around. The hotel was great, the check in, room and everything else was spot on. We didn't eat here as my husband works nights so regular breakfast time doesn't agree with him. We went out for food later on but spent a lot of time in our room catching up on TV. We still had a lovely time away, a break from work and our usual routine.
2023년 10월에 3박 숙박함
답변 제공: Bernadette 님, 2023년 10월 24일
Hello JayneThank you for taking the time to review your recent stay with us. It was lovely to read that you had a nice break. Our city center location is great. Being only a few minutes walk from all the shops, bars and restaurants, does make us an ideal choice.We look forward to welcoming you back for a future stay. Best regardsBernadetteGeneral Manager

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent stay ,
2023년 10월에 1박 숙박함
답변 제공: Pauline 님, 2023년 10월 21일
Hello Ian,Thank you for your review and the fantastic 10 out of 10 score. We are overjoyed! I am pleased you had an excellent stay and we look forward to welcoming you back on your next visit to Preston.Regards, Pauline & the Team

10/10 - 훌륭해요

Darren

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly & professional staff - especially reception & breakfast staff.
2023년 10월에 2박 숙박함
답변 제공: Bernadette 님, 2023년 10월 21일
Hello Darren,Thanks for a fantastic 10 out of 10 rating. I am so please you enjoyed your stay with us. It was so lovely to read your comments about the team. I feel privileged to work with them all. We look forward to welcoming you back for a future stay.Best regardsBernadetteGeneral Manager

10/10 - 훌륭해요

Steven

2023년 10월에 1박 숙박함
답변 제공: Pauline 님, 2023년 11월 5일
Hello Steven,Thank you for your 5 out of 5 star rating. I am pleased you had an excellent stay. We look forward to welcoming you back for another great stay in Preston!Regards,Pauline & the Team

8/10 - 좋아요

Helena

2023년 10월에 2박 숙박함
답변 제공: Pauline 님, 2023년 11월 5일
Hello Helena,Thank you for your 4 out of 5 star rating. We look forward to welcoming you back on your next visit to Preston.Regards,Pauline & the Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Scott - Reception Manager 님, 2023년 10월 27일
Hello, Many thanks for scoring your recent stay with us. We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall very nice hotel. Friendly and helpful staff. My only complaints were (1) the beds were too soft; and (2) there were no electric outlets next to the bed to plug in my CPAP machine.
2023년 10월에 1박 숙박함
답변 제공: Pauline 님, 2023년 10월 10일
Hello John,Thank you for your review and the 5 out of 5 score. We are thrilled! I am pleased you had a lovely stay with us and our staff looked after you well. Unfortunately, there are no plug sockets next to the bed, however, if you mention to Reception you require a socket for a CPAP machine, they would be happy to provide an extension cable to use for your machine. Thank you again for your review. We look forward to welcoming you back on your next stay in Preston.Regards, Pauline & the Team

10/10 - 훌륭해요

charlotte

2023년 10월에 2박 숙박함
답변 제공: Pauline 님, 2023년 10월 10일
Hello Charlotte,Thank you for your your 10 out of 10 score. We are overjoyed! We look forward to welcoming you back for another great stay!Regards, Pauline & the Team

10/10 - 훌륭해요

Mrs E

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staying here with friends as attending a festival next door. The staff were great friendly and professional service. I would like to give a big thank you to night manager on 30 th September he went out of his way to help us have a great night.
2023년 9월에 1박 숙박함
답변 제공: Bernadette 님, 2023년 10월 3일
Hello Mrs EThank you for taking the time to review your recent stay with us. It was lovely to read that you were happy with all the team, especially Simon, who is a valued member of staff. I will certainly pass on your thanks to him. We look forward to welcoming you back for another great stay soon.RegardsBernadetteGeneral Manager

8/10 - 좋아요

Tony

2023년 9월에 1박 숙박함
답변 제공: Scott - Reception Manager 님, 2023년 9월 28일
Hello Tony,Many thanks for scoring your recent stay with us. We look forward to welcoming you back to the Hotel on your next visit to Preston. Kind regards, Scott & The Team

10/10 - 훌륭해요

Haytham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel and location , clean room , good braekfast
답변 제공: Bernadette 님, 2023년 9월 23일
Hello Haytham,Thanks for awarding the hotel a 5 out of 5 rating. We are so pleased you enjoyed your stay with us. As you have mentioned our city center location is ideal, being only a few minutes walk from all the shops, bars & restaurants.We look forward to welcoming you back for a future stay.Best regardsBernadetteGeneral Manager

10/10 - 훌륭해요

MOTOHIKO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
部屋のコップは毎日交換しているわけではなさそう。自分で適当に洗って置いておいたりすると、そのままひっくり返しておいてあるだけだったりします。油断禁物。駐車場がいつも空いていて無料なのが一番ポイント高い。エアコン冷蔵庫なし。ただしエアコンに関しては真夏以外は大丈夫。フロントのビールは部屋への持ち込みOKでした。
답변 제공: Bernadette 님, 2023년 9월 19일
Hello Motohiko,Thanks for reviewing your recent stay with us. In regards to the cups in your room. Upon serving the room, the housekeeping team will thoroughly wash your cups.We look forward to welcoming you back for a future stay.Best regardsBernadetteGeneral Manager

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always stay at The Legacy when visiting my son at Uni. The staff are always friendly and helpful. The beds are super comfy and the rooms clean and spacious. Looking forward to our next stay.
2023년 9월에 1박 숙박함
답변 제공: Bernadette 님, 2023년 9월 19일
Hello Sarah,Thank you for once again staying with us, it's always a pleasure to welcome back our returning guests. The beds are super comfy, I agree, especially since we added the deluxe toppers, last year. We have a great team at the hotel, who strive to ensure our guests have the best possible stay. We can't wait to welcome you back soon.Best regardsBernadetteGeneral Manager

10/10 - 훌륭해요

Ian 님, South Queensferry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Bernadette 님, 2023년 10월 7일
Hello Ian,Thanks for a great 5 out of 5 rating. We are really pleased you enjoyed your stay with us and look forward to welcoming you back soon.RegardsBernadetteGeneral Manager

8/10 - 좋아요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excellent location for visiting the uni with parking on site. Staff were very friendly. On par with Premier Inn but slightly more pricey and not so much choice for breakfast. Rooms and corridors could do with a deep clean of the carpet as was quite dusty and musty smelling. We had a good nights sleep and would return as the location was excellent .
2023년 9월에 1박 숙박함
답변 제공: Scott - Reception Manager 님, 2023년 9월 16일
Hello Debbie,Thank you for your review! I have passed on your comment regarding the corridors to the Housekeeping Manager. I am pleased you found our location to be excellent. Our central location to all the local amenities such as; The University, Shops, Bars, Restaurants and the Railway station all being minutes walk away makes us the prefect central place to stay. Not forgetting of course our LARGE CAR PARK. I am sorry to read your thought regarding Breakfast as we normally receive good comments for our Breakfast Buffet offering. We look forward to welcoming you back on your next visit to Preston. Kind regards, Scott & The Team

8/10 - 좋아요

Lara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a convenient last minute work booking so suffice for what I needed. I noticed the front of the very large wooden headboard was dusty and disappointed that there were no mushrooms on the breakfast buffet. I was unhappy with the booking process through Expedia. The system kept changing the dates on me to mid-October during my search so I had to keep amending it to the correct date (29/08). when I arrived at the hotel apparently I was booked in for the 3-4 Sept, it cost me an extra 30 quid!
2023년 9월에 1박 숙박함
답변 제공: Scott - Reception Manager 님, 2023년 9월 16일
Hello Lara, Thank you for your review. My apologies if the head board was dusty on your arrival, this certainly isn't the Hotel's standards and I have passed on your comment to the Housekeeping Manager to investigate further. I can see as a goodwill we changed the arrival date and the 30 you paid was the rate difference. Thank you again for your review. We look forward to welcoming you back to the Hotel in the near future. Kind regards, Scott & The Team

2/10 - 너무 별로예요

Jasmeet

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Scott - Reception Manager 님, 2023년 9월 11일
Hello Jasmeet,Thank you for taking the time to score your recent stay. I am however a little puzzled at your low score, as I was on the Reception desk the day you departed and you didn't mention anything to me regarding your stay to warrant a low score? Please feel free to email me direct at the Hotel of any issues you may of had during your stay. Kind regards, Scott & The Team

8/10 - 좋아요

S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Pauline 님, 2023년 9월 1일
Hello S,Many thanks for the 8 out of 10 score. We look forward to welcoming you back on your next stay in Preston.Regards, Pauline & the Team

8/10 - 좋아요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, fairly modern hotel. Breakfast was decent and the staff were friendly.
2023년 8월에 3박 숙박함
답변 제공: Bernadette 님, 2023년 8월 30일
Hello Anne,It was great to read that you enjoyed your stay. Our all-you-can-eat buffet breakfast is great isn't it and sets you up for the day. We look forward to welcoming you back for a future stay.Best regardsBernadetteGeneral Manager