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쇼 힐 골프 리조트 & 스파 호텔 여행 후기

3 out of 5
쇼 힐 골프 리조트 & 스파 호텔
Preston Road, Whittle-le-Woods, Chorley, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 181개 이용 후기 중 73개" "
평점 8 - 좋아요. 181개 이용 후기 중 49개" "
평점 6 - 괜찮아요. 181개 이용 후기 중 26개" "
평점 4 - 별로예요. 181개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 181개 이용 후기 중 9개" "

8.4/10

청결 상태

8.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: LJP 님, 2024년 4월 17일
Thank you for your kind review.We look forward to welcoming you back to Shaw Hill in the future.

10/10 - 훌륭해요

Adam

출장 여행
Staff very friendly
2024년 4월에 2박 숙박함
답변 제공: Reception 님, 2024년 4월 6일
Thank you for you kind review, we hope to welcome you back to Shaw Hill in the future.

4/10 - 별로예요

Suzanne

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
This is the coldest hotel room ive ever stayed in, window full of condensation, bathroom quite tatty, slim quilt and very small TV, spa needed a good makeover as really run down, atmosphere, none as hardly anyone about, would not reccommend
2024년 2월에 1박 숙박함
답변 제공: reception 님, 2024년 3월 14일
Thank you for your review, your feedback is important to us as it helps to identify areas where improvement is required.Kind RegardsShaw Hill

10/10 - 훌륭해요

Archna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were upgraded to a beautiful room on the top floor overlooking the golf course without even asking. The person who checked us in was lovely, warm and friendly. And incredibly accommodating about a late checkout. We are only staying one night but will definitely be back! We really wish we were staying longer.
2024년 1월에 1박 숙박함
답변 제공: Reservations Manager 님, 2024년 1월 27일
Many thanks for your kind words, thank you for choosing to stay with us and we look forward to welcoming you back to Shaw Hill

8/10 - 좋아요

Gerard

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Upgraded room still basic
2024년 1월에 2박 숙박함
답변 제공: Reservations Manager 님, 2024년 1월 27일
Thank you for choosing Shaw Hill and thank you for your feedback.

6/10 - 괜찮아요

Richard

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Reservations Manager 님, 2024년 2월 21일
Thank you for your review.

10/10 - 훌륭해요

Julian

2023년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Disappointed, period building from outside carried inside slightly. Room we stayed in ruined by installation of grid ceiling, very cold in the room in the evening. The pool wasn’t very warm and also young children in the pool arguing and making a lot of noise and they were also using the sauna and steam room. The bar area wasn’t very cosy.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Ann

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice place, good food. Cold, no heating or hot water at night, electric shower works though.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Stewart

출장 여행
좋아요: 직원 및 서비스
Mixed review
Staff are very nice and accommodating. The room I stayed in was a little tired and TBH a little cold. I couldn’t turn the radiator up. Bed was soft but comfortable shower is an electric shower with marginal power, it’s not what I am used to but was fine . My breakfast was sensational, I don’t normally eat a cooked breakfast, this was up there and the quality of the ingredients was first class. Credit to the kitchen !
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Christopher

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff were great!
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Rosalind

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
This is a beautiful location. And a comfortable nights stay. Would be even better if the shower worked properly and we had been offered a way to have breakfast.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

SJ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Joanne

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice old property though heating belting out and far too hot in the room
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Stuart

2023년 9월에 1박 숙박함
답변 제공: Reception 님, 2023년 9월 16일
Thank you for you review, we look forward to welcoming you to Shaw Hill again in the future.

2/10 - 너무 별로예요

Sophie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
Stayed one night all the fire regs are outdated which is scary as the hotel room door is incredibly difficult to open quickly which would be terrifying in the event of a fire. We paid 90 pounds which is unreasonable because it’s not worth that at all. The room smelt like it had not been cleaned for months, fusty and full of dust. The towels also smelt really bad. Woodlices in the bath and on the floor which confirmed the above for me that it had not been cleaned properly prior to new guests staying.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Alison

별로예요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

D

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was OK but bed was too soft
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2023년 8월에 1박 숙박함

8/10 - 좋아요

Sue

2023년 7월에 2박 숙박함

8/10 - 좋아요

Simon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family time
The hotel is lovely, food was really good but the absolute best thing about this hotel os the staff. Hands down the best service in any hotel i have ever stayed in. They to a person couldn't do enough for you. I cant recommend this hotel highly enough
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Kelly

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

R

2023년 4월에 1박 숙박함
답변 제공: J 님, 2023년 5월 3일
Thank you for your review, we hope to welcome you back to Shaw Hill in the future.

8/10 - 좋아요

Carl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reception staff were excellent. I’m the bar there was one young gentleman bar tender who was not customer friendly at all and could do with some lessons in being polite and engaging
2023년 2월에 1박 숙박함
답변 제공: L 님, 2023년 3월 5일
Thank you for your review, we hope to welcome you back to Shaw Hill in the future.

10/10 - 훌륭해요

colin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: L 님, 2023년 3월 5일
Thank you for your review, we hope to welcome you back to Shaw Hill in the future.

6/10 - 괜찮아요

Paul

출장 여행
2022년 12월에 1박 숙박함

8/10 - 좋아요

Susan

2022년 11월에 2박 숙박함

4/10 - 별로예요

F

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Pleasing Staff - Poor Hotel
I must stress, for all the hotel's miserable standards, the staff have been excellent and very helpful to remedy as best they could any shortcomings. I think they know the problems. But positives first: The location is perfect for a good night's sleep, being part of a golf club complex. It is a short drive north of Chorley and parking in Chorley is very cheap, £ 1 for 3 hours. The only other good point is the restaurant, which offers good quality food, albeit at typical higher hotel prices. Now the negatives: I check in to an ice cold room. no heating. There were draughty old fashioned sash windows without any form of thermal mitigation. The leisure club asks for towel fee even for residents!!! And this for a room price of over £ 100 without b'fast. There is no access from the hotel to the pool / sauna, you need to get out into the cold wet weather. The bathroom is 1960s style, old fashioned mixer taps, scalding hot water and an electric shower, which is a poor afterthought. The bathroom had no privacy curtains on the window, so with lights on, the whole world could enjoy your bath fun. After two complaints, the heating finally came on and they also provided an expensive to run extra room heater and on the second day extended the daily heating cycle. Despite the staff trying hard, this is a hotel stuck in the 60s with itty bitty updates and evident lack of investment. Not worth over £ 100. The website photos belie the truth.
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함

4/10 - 별로예요

Gary

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were put in a room that had no window (it had a small dirty skylight). The room smelled and was roasting hot (even for my hothouse flower wife).it was clean and probably ok for what we paid, but expected more. Check out time is 1030 which is also a bit tight.
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Simon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay, with superb service from the team at the Hotel.
2022년 9월에 1박 숙박함

8/10 - 좋아요

Jemma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely food and views
Very comfortable with beautiful views but not a pretty walk to be had as it’s a golf course. Service was mostly very good with a little more staff training required in what implements are required for the food they are serving in the expensive restaurant as well as more courtesy from some staff when responding to questions or pouring wine for other diners. , ie an awareness of which other diners you are repeated bumping into. The menu is very good but again some waiter knowledge of it an advice on ordering sides could make it perfect. Little things like drinking water and some useful toiletry items such as tissues and shower caps would make a more comprehensive and comfortable stay.
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Angela

2022년 8월에 1박 숙박함

6/10 - 괜찮아요

COLIN

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

TRACEY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent facilities, room decor slightly tired but clean ….Being picky there were cigarette ends around the outdoor drinking areas but we were there while a wedding was in progress so large party and this may not be representative of their normal standard. Definitely would stay again however and overall a good experience with excellent value for money
2022년 8월에 1박 숙박함

4/10 - 별로예요

Mark

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함

4/10 - 별로예요

Duane

단체 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Like being in a time warp
Got stuck in the annex. Room was absolutely appalling, in need of some serious work to bring up to date and modernising. Room draws also painted shut. Breakfast also terrible for 15 pounds.
2022년 8월에 2박 숙박함
답변 제공: Jo 님, 2022년 8월 12일
Thank you for your feedback. The rooms are in keeping with the Georgina Mansion. We are updating the Hotel and bedrooms on a continual rotation.

10/10 - 훌륭해요

Sarah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

4/10 - 별로예요

Carol

별로예요: 숙박 시설 상태 및 시설
Room 22 smelled very strongly of damp, and there were wood lice in the bathroom. The bedding felt damp to. I didn’t get the relaxing experience I was expecting and did sleep due to the smell.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Mildred

2022년 7월에 2박 숙박함

6/10 - 괜찮아요

Sarah

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

MICHAEL

2022년 7월에 2박 숙박함

4/10 - 별로예요

Susan

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Lovely building with potential BUT stuck in the 1980’s. Our room was very dated and smelt damp.Old fashioned furniture and very much in need of Alex Polizzi! We wouldn’t recommend or stay again.
2022년 7월에 1박 숙박함
답변 제공: Jo 님, 2022년 8월 12일
Thank you for your feedback. The rooms are in keeping with the Georgina Mansion.

6/10 - 괜찮아요

E

별로예요: 직원 및 서비스
Night porter needs recognition
We arrived late and the night porter was amazing, so friendly and unhelpful, but in the morning the young man at reception was rude and very unhelpful. Every time we have stayed here we find the reception staff miserable and rude. The night porter is the exception
2022년 7월에 1박 숙박함
답변 제공: Jo 님, 2022년 8월 12일
I am sorry that we did not live up to your customer service on this occasion and hope it didn't detract from your stay. Thank you for your positive feedback.

6/10 - 괜찮아요

Tracy

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Friendly staff though some fittings dated
Room 8 was large and dark one window that looked into another close building. Carpet could do with deep clean and bathroom dated ( peeling gold fittings) no good for disabled due to stairs. However the breakfast staff were lovely, breakfast hot/cold fruit etc didn’t have time to use pool unfortunately and that’s why we picked it !!! Our first grown up break without the kiddies in 20 years! Golf seemed very popular
2022년 7월에 2박 숙박함
답변 제공: Jo 님, 2022년 8월 12일
Thank you for your feedback. We do have rooms on the ground floor if mobility was an issue. It is always best practice to ring or email the hotel in advance so we are aware of your specific requirements.

10/10 - 훌륭해요

Laura

2022년 7월에 1박 숙박함