Vera and Bob plus Vera's sister have a very warm welcoming heart. We felt at home although ir would have been better ir kitchen access was allowed to warm meals especially for those families with children. Room spacious enough but shower cubicle too small and hairs were in the shower. Toilet wasn't flashing well which I reported to them but they never made any effort to check it. Water kettle not so clean, some slime like dirt in, which I reported, the lady had a look at it and said she could see nothing, that it was only lime scale, took the kettle away with hope she will de-scale it but I came back in the afternoon only to find nothing had been done. It felt disgusting! We stayed for four nights, our bed linens were never changed neither were the towels. I felt quite disgusted. However the warm friendly welcome kept me going.