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더 프레지던트 호텔 여행 후기

3 out of 5
더 프레지던트 호텔
NORTH PROMENADE,320/324, Blackpool, England

이용 후기

6.4
평점 10 - 훌륭해요. 559개 이용 후기 중 112개" "
평점 8 - 좋아요. 559개 이용 후기 중 125개" "
평점 6 - 괜찮아요. 559개 이용 후기 중 131개" "
평점 4 - 별로예요. 559개 이용 후기 중 92개" "
평점 2 - 너무 별로예요. 559개 이용 후기 중 99개" "

6.2/10

청결 상태

6.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very good , will book it again later in the year.
2024년 3월에 2박 숙박함
답변 제공: Nathan 님, 2024년 3월 26일
Hi Barry Thank you for your review and we look forward to welcoming you on your next visit. Have a great day.

2/10 - 너무 별로예요

Matthew

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothink was goig about the property the first they me smelt like rotton eggs and the other room the kettle wouldnt turn off on its own
2024년 3월에 2박 숙박함
답변 제공: Nathan 님, 2024년 3월 26일
Thank you Matthew for your review and we are truly sorry you did not enjoy your stay. If you had notified a member of staff of your issues we would have endeavored to have solved the issues, however, it is difficult to rectify once you have left. If you are visiting Blackpool again in the future please let us know as we would love to ensure you had a great stay with us. Take care and have a great day

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Callum Duty Manager 님, 2024년 3월 17일
So happy you enjoy your stay with us. Callum Duty Manager

8/10 - 좋아요

Jeorgia

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From what started off as an absolutely terrible holiday from another place we had booked, coming here turned it around so much and made the rest of our time enjoyable, checkin was very quick and easy and friendly staff, rooms are nice and clean would a good sized tv and everything else you would need, I stayed with my partner and 2 year old, Ian, breakfast staff was absolutely brilliant with even the little things like setting the high chair up at the table we chose on only the second morning there and he made us feel so welcome. This is definitely where I will be staying if I’m ever in Blackpool again absolutely loved it.
2024년 3월에 3박 숙박함
답변 제공: Nathan 님, 2024년 3월 26일
Thank you Jeorgia for your lovely review and cant wait for your next visit. Take care and have a great day.

8/10 - 좋아요

Slybeat

2024년 2월에 2박 숙박함
답변 제공: Nathan 님, 2024년 3월 26일
Thank you for your review and we hope to see you again soon

10/10 - 훌륭해요

Lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very accommodating
2024년 2월에 2박 숙박함
답변 제공: Nathan 님, 2024년 3월 26일
Thank you for your review Lee, and we hope its not to long before your next visit. Take care

8/10 - 좋아요

Ann

2024년 2월에 3박 숙박함
답변 제공: Nathan 님, 2024년 3월 26일
Thank you Anne for your review and we hope to see you again in the future. Take Care.

6/10 - 괜찮아요

Michael

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
got at property was told could leave car 7quid for 1 night but could not have room while 3...fair enough..got back early cos wife not well and sat in reception played on slot machine and it broke owing me money told the one staff that was on at the time and said would it help turning it off and on,he said no but he would contact someone,went to shop and when i got back the machine was working he said he turned it off and on and it worked but no money came out what a load of crap,i think he took it and it never got reported, 3 oclock still not ready told ten mins more,was given key at 3.30 went to room to be told by cleaners its not ready if reception had told us we would have done it early,went back down to reception and got in room at ten to 4...breakfast was good but evening meal was not good no choice as not enough booked for meal so was given either chicken or beef and had to have what they fetched out to you..room was clean and big enough lift very small better to use stairs if you can, would i go again...no... some of staff ok (not the stealing t..t but most did not want to be there and all they did was moan...do yourself a favour and try somwhere else
2024년 2월에 1박 숙박함
답변 제공: Callum Customer Services Manager. 님, 2024년 2월 25일
I am sorry you did not enjoy your stay. My name is Callum the Customer Services Manager. Can I start by said that i would Personally Never Steel for the Company or a Customer. I will However apologize for the time to Turn your room Around. Evening Meal there is away 3 Choice so I as sorry they was not to your choice. Customer Services is key to the hotel and we Pride our self on Excellent Customer Service.

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Nathan 님, 2024년 3월 26일
Thank you for your review Paul and we hope to see you again. Take Care

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 직원 및 서비스
Lovely greeting by Callum (not so great by the different man when leaving). Ian (stand in chef) was lovely, very friendly and chatty. Disappointed with no shelves in the shower to place your toiletries on, the sea view wasn’t the best (was at the side of the property), there was sweets behind one of the cupboards al over the floor and no evening meal option (just one choice) but overall the stay was made good by Callum and Ian thanks guys
2024년 1월에 2박 숙박함
답변 제공: Nathan 님, 2024년 1월 31일
Thank you for staying with we all hope that we see you again soon

8/10 - 좋아요

Lynn

2024년 1월에 2박 숙박함
답변 제공: Nathan 님, 2024년 1월 31일
Thank you for this review

2/10 - 너무 별로예요

Suleman

별로예요: 직원 및 서비스, 객실의 편안함
If a cheap stay is what you want.
I got an exceptional price for a weekday stay online for 3 nights. The pictures and reviews were ok. My single room occupancy was opposite the lift. Which opened and closed through the night and was quite noisy. The mattress was almost flat and very very uncomfortable. Who knows how old it is. I phoned to get a room change but was advised to do it in person, when I arrived in person to discuss this the staff had left and I could not change. I booked for 3 nights but only stayed the first 2.
2023년 12월에 3박 숙박함
답변 제공: Nathan 님, 2023년 12월 26일
We apologise about your experience here with us@ The President Hotel. We thrive on customer service and I aplogise that good customer service wasn't given to you time.I hope that you will try us again Take Care

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Nathan 님, 2023년 12월 26일
We are glad that you enjoyed your stay here with us @ The President Hotel Hope to see you again soonTake Care

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant stay at the president
We totally enjoyed our stay at the president hotel ...from arriving early to leaving the staff were very friendly and helpful..from the young man on reception to the young man at the bar and especially the the waiting staff an one man in particular named ian ...who made us feel very welcome and spoke to us every time we went to eat ..the food is beautiful and being a chef myself im normally very critical ...but not this time ...the president is ideal for anyone just wanting to chill out or do the sights ...we chilled an enjoyed the evening entertainment ..we will definitely be back next yr ...many thanks guys
2023년 12월에 3박 숙박함
답변 제공: Nathan 님, 2023년 12월 16일
You are welcome we are all pleased to serve you and we are so glad that you decided to choose our hotel for your time away from home. We hope to see you again soon. Take care for now Many Thanks for this lovely review

8/10 - 좋아요

andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
every thing was to hand
2023년 12월에 3박 숙박함
답변 제공: Nathan 님, 2023년 12월 16일
We are glad that you rnjoyede your stay here with us

10/10 - 훌륭해요

Susan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Nathan 님, 2023년 12월 15일
We are pleased that you chosen our hotel for your time away from home and we are extremely happy that you have enjoyed your stay. We all hope to see you again soon. Take care of yourselfMany ThanksNathan

10/10 - 훌륭해요

Lynn

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely stay made to feel welcome from the minute we walked through the door. Staff very friendly and polite. Room was warm & beds were clean and comfortable. The food was very good with options for everyone.
2023년 12월에 2박 숙박함
답변 제공: Nathan 님, 2023년 12월 15일
We are pleased that you chosen our hotel for your time away from home and we are extremely happy that you have enjoyed your stay. We all hope to see you again soon. Take care of yourselfMany ThanksNathan

10/10 - 훌륭해요

Lynnette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff were really helpful and cheerful even though the weather outside was awful. We have had a lovely stay 👌👍🤗
2023년 12월에 1박 숙박함
답변 제공: Nathan 님, 2023년 12월 13일
We are glad that you have chosen our hotel for your time away from home and we are extremely glad that you enjoyed your stay. Hope to see you again soonThank you and take care :)

8/10 - 좋아요

Peter

별로예요: 청결 상태
2023년 12월에 3박 숙박함
답변 제공: Nathan 님, 2023년 12월 15일
We are pleased that you chosen our hotel for your time away from home and we are extremely happy that you have enjoyed your stay. We all hope to see you again soon. Take care of yourselfMany ThanksNathan

6/10 - 괜찮아요

Jean

가족 여행
별로예요: 숙박 시설 상태 및 시설
Disappointed
The Hotel was clean but the room we were in had curtains hanging off the rails and a kettle that leaked and flooded the chest of draws. It was reported but nothing was done. The breakfast was excellent and the staff in there very polite and helpful.. There as a member of staff on the reception that wasn't very attentive was more concerned about what was happening elsewhere and not providing the attention he should with new guests checking in. He also needs to be spoken to about his personal hygiene as the whole reception smelt of his body odour. The entertainment was okay but very dated and we had teenage children with us. I don't think I will be stopping there again.
2023년 12월에 2박 숙박함
답변 제공: Nathan 님, 2023년 12월 12일
We aplogise about your experience here with us We will get all of the issues sorted out

6/10 - 괜찮아요

Jean

The hotel was clean. The curtains were hanging off in room 212 and although reported never fixed. The kettle leaked all over the dressing table nd reported but not changed. There was a member of staff on reception that needed more care over his hygiene as he smelt badly if BO. The breakfast was fabulous and the staff in their very polite. Overall I will not stay again
2023년 12월에 2박 숙박함
답변 제공: Nathan 님, 2023년 12월 12일
We aplogise about your experience here with us We will get all of the issues sorted out

6/10 - 괜찮아요

Geoffrey

가족 여행
좋아요: 객실의 편안함
Floor 4
The room wasn't the best i have stayed in at this hotel was quite cold and not letting enough heat out stayed on floor four in a family room great views from the room but was blowing a gail the windows wear letting cold air blow through even though they was shut overall everything else was fine
2023년 12월에 2박 숙박함
답변 제공: Nathan 님, 2023년 12월 12일
We aplogise about your experience here with us We will get all of the issues sorted out

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel on the seafront
It was off peak so there was not the entertainment offer that is advertised. But this also meant that I got the room for a good price. The staff were friendly on arrival and the room was comfortable. I was so impressed that I rebooked to stay a further couple of nights
2023년 11월에 2박 숙박함
답변 제공: Nathan 님, 2023년 12월 9일
We are pleased that you hae chosen our hotel for your time away from home.We are glad that you enjoyed your stay and we do apologise for there not being any entertainment but the hotel was too quiet to book entertainmentWe all hope to see you again soonStay safeKind regards The President Hotel

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lovely big room. Comfortable bed.
2023년 11월에 3박 숙박함
답변 제공: Nathan 님, 2023년 12월 5일
We are glad that you enjoyed your stay here with us @ The President HotelThank you for choosing our hotel we hope to see you again soonTake care

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Nathan 님, 2023년 12월 5일
We are glad that you enjoyed your stay here with us @ The President HotelThank you for choosing our hotel we hope to see you again soonTake care

10/10 - 훌륭해요

Geoffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
3 night break!
Lovely hotel was greeted at the front desk given my key and onto the 2nd floor Double 4 Poster bed Large room also with window looking out over the sea Bath with spa features Really comfy room aswell with digital tv Entertainment and Bingo aswell Only negative no tea and coffee facilities in room had cups and kettle though Would recommend 👍
2023년 11월에 3박 숙박함
답변 제공: Nathan 님, 2023년 12월 5일
We are glad that you enjoyed your stay here with us @ The President HotelThank you for choosing our hotel we hope to see you again soonTake care

8/10 - 좋아요

Philip

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Nathan 님, 2023년 12월 8일
Thank You for choosine our hotel for your time away from hope we are glad to hear that you have enjoyed your stay We hope to see you again soon All The best from All of the staff at The President Hotel

10/10 - 훌륭해요

DEB

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Nathan 님, 2023년 12월 3일
We are glad that you enjoyed your stay here with us @ The President HotelWe all hope to see you again soonTill then take care

6/10 - 괜찮아요

Candis

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스
.
2023년 11월에 1박 숙박함
답변 제공: Callum 님, 2023년 11월 30일
thank you for your feel back

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were lovely especially on our arrival
2023년 11월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 28일
We are glad that you enjoyed your stay here with us @ The President Hotel We hope to see you again soon

6/10 - 괜찮아요

Mats

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
OK för priset
2023년 11월에 5박 숙박함
답변 제공: Nathan 님, 2023년 11월 28일
We are glad that you enjoyed your stay here with us @ The President Hotel We hope to see you again soon

6/10 - 괜찮아요

Ciara

2023년 11월에 1박 숙박함
답변 제공: Nathan 님, 2023년 12월 26일
We hope that you enjoyed your stay

4/10 - 별로예요

Jemma

반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 28일
We apologise that you havent enjoyed your stay here with us at the president hotel

10/10 - 훌륭해요

Susan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was nice & clean the staff friendly and helpful easy access to blackpool the food was excellent would recommend to all if they just need to chill and recharge their batterysx
2023년 11월에 4박 숙박함
답변 제공: Nathan 님, 2023년 11월 28일
We are glad that you enjoyed your stay here with us @ The President Hotel We hope to see you again soon

6/10 - 괜찮아요

Anthony

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Staff was lovely room let the stay down not very clean
2023년 11월에 1박 숙박함
답변 제공: Nathan 님, 2023년 11월 24일
We apologise that your room was not very clean

10/10 - 훌륭해요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Nathan 님, 2023년 11월 16일
We are glad that you have enjoyed your stay

6/10 - 괜찮아요

MR SIMON

좋아요: 직원 및 서비스
별로예요: 청결 상태
Room was cold at night as the heating went off at 10pm and there wasn't enough bedding available so I slept in my clothes to keep warm. also the bathroom light was inoperative, otherwise room was adequate.
2023년 11월에 1박 숙박함
답변 제공: Nathan 님, 2023년 11월 14일
We apologise that your room was cold but if you came to reception we could of lent you a portable heater if we had a spare

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We enjoyed our stay . Good value for money : )
2023년 11월에 3박 숙박함
답변 제공: Nathan 님, 2023년 11월 13일
We are glad that you enjoyed your stay here with us @ The President HotelHope to see you again soon

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed
2023년 11월에 3박 숙박함
답변 제공: Nathan 님, 2023년 11월 14일
We are glad tat you enjoyed your stay here with us @ The President Hotelhope to see you again soon

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 직원 및 서비스
The staff are great n it was clean
2023년 11월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 13일
We are glad that you enjoyed your stay here with us @ The President HotelHope to see you again soon

4/10 - 별로예요

David

2023년 11월에 5박 숙박함
답변 제공: Nathan 님, 2023년 11월 13일
We are sorry that you hadn't had a pleasant stay here with us @ The President Hotel We are constantly tyring to improve

6/10 - 괜찮아요

John

좋아요: 청결 상태
Basic.you get what you pay for.
2023년 11월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 12일
We hope you have enjoyed your stay and we will get maintenance to have look at this

6/10 - 괜찮아요

norman

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Arrived at the above property greeted by staff and told parking would be £7 per night extra showed to room to find we had been allocated a room about the size of a cool room and no warmer asked if heating could be turned but was not working requested a different room but informed there would be extra £20 per night extra agreed to pay the difference then was told the upgrade would cost £80 refused to pay. Asked manager for refund for parking and booking fees said they did not do refunds I would have to contact head office and it would cost you a lot more to book another hotel at this time my partner and I went and discussed this we both agreed to pay the extra with great reluctance. Went to pay, a younger man said he had spoken to his manager and could offer a discount, paid £50 in the end.r
2023년 11월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 12일
We apologise for your experience but we did try our best to accomodate your needs Best of luck for the future

10/10 - 훌륭해요

Clifford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great weekend at the President hotel Luke on reception was brilliant .Its the first time we have used this hotel and was pleasantly surprised.
2023년 11월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 11일
We are glad that you enjoyed your stay here with us @ The President HotelHope to see you again soon

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly staff, nothing is too much trouble. I travel on my own, feel very safe staying there.
2023년 11월에 4박 숙박함
답변 제공: Nathan 님, 2023년 11월 11일
We are glad that you enjoyed your stay here with us @ The President HotelHope to see you again soon

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
Apart from the hotel looking a bit tired,it was ok, very limited staff but very friendly, room wasnt very warm but radiator was hot, slept well even though mattresses were a bit lumpy, Breakfast was very good. I would say we got what we paid for.
2023년 11월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 11일
We are glad that you enjoyed your stay here with us @ The President HotelWe are making improvements to our hotel Hope to see you again soon

10/10 - 훌륭해요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ideally located for shows and being in a quiet location
2023년 10월에 3박 숙박함
답변 제공: Nathan 님, 2023년 11월 11일
We are glad that you enjoyed your stay here with us @ The President HotelHope to see you again soon

4/10 - 별로예요

Marie

The hotel is very tired and seems to be under staffed.The rooms were very grubby and some of the sheets had holes in them.We would not stay again.We always book with ebookers and have never had a problem only this one.
2023년 11월에 2박 숙박함
답변 제공: Nathan 님, 2023년 11월 12일
We are sorry that you hadn't had a pleasant stay here with us @ The President HotelWe are constantly tyring to improve

6/10 - 괜찮아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Family break
The room we had, double with single bed got cold at times when the main heating goes off, but cleanliness and hospitality was up there. Breakfast was spot on. Full English and cereal available.
2023년 10월에 3박 숙박함
답변 제공: Nathan 님, 2023년 11월 12일
We are sorry that you hadn't had a pleasant stay here with us @ The President HotelWe are constantly tyring to improve

2/10 - 너무 별로예요

Melissa

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
damp
room 200 stunk of damp. it was so cold n not fit to be let out. had no toilet paper or towels. had to sleep fully dressed due to the cold. i know we paid budget prices but it was ridiculous
2023년 10월에 4박 숙박함
답변 제공: Nathan 님, 2023년 11월 12일
We are sorry that you hadn't had a pleasant stay here with us @ The President HotelWe are constantly tyring to improveWe will get maintenance to have a look