책상, 암막 커튼, 다리미/다리미판, 무료 WiFi
예약 가능 여부 확인

아메리카스 베스트 밸류 인 랭커스터 여행 후기

2 out of 5
아메리카스 베스트 밸류 인 랭커스터
1320 Harrisburg Pike, Lancaster, PA

이용 후기

6.2
평점 10 - 훌륭해요. 427개 이용 후기 중 71개" "
평점 8 - 좋아요. 427개 이용 후기 중 113개" "
평점 6 - 괜찮아요. 427개 이용 후기 중 100개" "
평점 4 - 별로예요. 427개 이용 후기 중 67개" "
평점 2 - 너무 별로예요. 427개 이용 후기 중 76개" "

7.0/10

청결 상태

6.4/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Bridget

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Clean! Room was efficient, Bed was comfortable . Would definitely stay there again ( when passing thru) worth the price. Surprisingly very satisfactory.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Drew

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
I was there during a snowstorm. Luckily I had a portable shovel because I had to shovel the parking lot to get out. One of the staff pulled in but didn’t even bother to say anything to me. When I checked out and informed the clerk (who seemed annoyed as if I had woken her up) that the blow dryer didn’t work, she didn’t respond. Actually she never said a word to me. She was also dressed inappropriately.
2024년 1월에 2박 숙박함
답변 제공: Andy Patel 님, 2024년 2월 5일
Dear Guest, Thank you for taking the time to give us your review on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience."

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nice and clean. The young lady who checked us in was friendly and professional. The bed was very comfortable and we got a good night's sleep. The only thing that was disappointing is that we checked out and left at 6:45 am and there was no coffee available in the lobby. It was not a big deal as the hotel was not full so I get it, plus we left on a Sunday morning and the neighborhood was deserted so we were only ones awake at that time. But it would have been nice to start the day with a cup of coffee before getting on the road.
2024년 1월에 1박 숙박함
답변 제공: Andy Patel 님, 2024년 2월 5일
Thank you very much for your feedback!!! We will look forward to seeing you again….Thank you once again.

2/10 - 너무 별로예요

Tamara

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Told them about the heat wouldn’t fix or give another room. Kids was cold all night. If I could give no stars I would all that money spent with crappy service.
2024년 1월에 2박 숙박함
답변 제공: Sajani Patel 님, 2024년 1월 9일
Dear Guest, Thank you for taking the time to give us review on your recent stay at our hotel.On behalf of our entire team, i would like to apologize for failing to exceed your expectation. Your satisfaction is important to us and we will be using the feedback your provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Francis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was ok close to downtown. The night some people were fighting around 3am. Also there a piice of woods on the hallways ir was weird.
2023년 12월에 1박 숙박함
답변 제공: Andy Patel 님, 2024년 2월 5일
Thank you very much for your feedback!!! We will look forward to seeing you again….Thank you once again.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Not America’s Best
The HVAC system did not appear to work correctly. The room was freezing when we checked in - a/c blasting in dead of winter. We switched over to heat & no ability to turn off the noisy fan. Difficult sleeping as it was too noisy. Would have liked another blanket. Light & fan automatically came on when we walked I. The bathroom- blinding us in the middle of the nite. No coffee maker in the room only fridge & microwave. Was under the impression that a light breakfast would be available & it was not. Did not see a DO NOT DISTURB door hanger.
2023년 12월에 2박 숙박함
답변 제공: Andy Patel 님, 2023년 12월 23일
Dear Guest, Thank you for taking the time to give us your review on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience."

2/10 - 너무 별로예요

Branden

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Andy Patel 님, 2023년 12월 18일
Dear Guest, Thank you for taking the time to give us your review on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience."

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Andy Patel 님, 2023년 12월 16일
Thank you very much for your feedback!!! We will look forward to seeing you again ……

10/10 - 훌륭해요

Dominique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was very nice, clean and organized. This was my second time staying in this location and I look forward to using them again next year.
2023년 12월에 2박 숙박함
답변 제공: Andy Patel 님, 2023년 12월 11일
Dear Guest, Thank you very much for your feedback!!! We will look forward to seeing you soon….

10/10 - 훌륭해요

darin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I got here late and check in was a breeze. I would definitely stay here again. Room was clean.
2023년 12월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 12월 9일
Dear Guest, Thank you very much for your feedback!!! We will look forward to seeing you soon….

10/10 - 훌륭해요

CLAUDIO

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I had been here more than once, good decent place for the price.
2023년 11월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 11월 25일
Dear Guest, Thank you very much for your feedback!!! We will look forward to seeing you soon….

4/10 - 별로예요

Kara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would’ve like to give this place more stars, but during our stay, there was a huge argument in somebody else’s room, and you could hear everything including slamming themselves against the wall or beating on the wall. However, the staff did take care of it once I called and reported it! The rest of the stay was ok the beds not so comfortable.
2023년 11월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 11월 16일
Dear Guest, We apologize for your Inconvenience during your stay. We really appreciate our guest feedback and always try to improve. Thank you and looking forward to seeing you again.

10/10 - 훌륭해요

Maryann

2023년 11월에 2박 숙박함
답변 제공: Andy Patel 님, 2023년 11월 13일
Dear Guest, Thank you very much for your Feedback!!! We will look forward to seeing you again!!

2/10 - 너무 별로예요

Beverly

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A total dump!
This is an old run down inn that needs major renovations. The bathtub became stopped up on my first night. I was not able to take a bath or shower for the remainder of my stay. A roach was crawling on the floor in the bathroom. I was afraid to put my luggage on the floor and kept it elevated the entire time I was there. The bed was very hard and uncomfortable you can feel the box springs. The front desk folks are rude. I asked for a receipt at the end of my stay. The man was rude and acted as if I was disrupting whatever he was doing in the back room. He refused to give me a receipt. Upon check in I paid with a different car and he charged me $40 without telling me because he said I used a card different from the one booked. Please do not stay here. Go elsewhere. I also think people are living here other than hotel guests. I was uncomfortable the entire time
2023년 11월에 2박 숙박함
답변 제공: Andy Patel 님, 2023년 11월 12일
Dear Guest, Thank you for taking the time to give us your review on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very quiet area. Clean room.
2023년 11월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 11월 13일
Dear Guest, Thank you very much for your feedback!! We will look forward to seeing you soon!!

6/10 - 괜찮아요

William 님, Cedar Grove

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
We had two rooms. One room was very good. The other room was not clean, and we had to ask for a different room. The replacement room was clean, but the TV did not work and there was a problem with the toilet. The woman that checked us in was nice. The man we dealt with later was not so friendly.
2023년 11월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 11월 6일
Hello, Thank you very much for your feedback and We apologize for your any inconvenience during your recent stay with Us.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Andy Patel 님, 2023년 10월 30일
Thank you very much for your feedback!! Looking forward to seeing you again….

10/10 - 훌륭해요

Bryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 10월 30일
Thank you very much for your feedback!! Looking forward to seeing you again….

8/10 - 좋아요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Generally good value
2023년 10월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 10월 30일
Thank you very much for your feedback!! Looking forward to seeing you again….

8/10 - 좋아요

Elizabeth 님, Albany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice and comfortable stay
2023년 10월에 3박 숙박함
답변 제공: Andy Patel 님, 2023년 10월 24일
Thank you very much for your feedback!!! Looking forward to seeing you again…..

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 10월 24일
Thank you very much for your feedback!!! Looking forward to seeing you again…..

6/10 - 괜찮아요

Jennifer 님, JOHNSTOWN

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The room was very clean, but the towels were like using paper towels and were stained. This is just wrong. Paying $170 per night we should really get better towels without stains. No coffee makers in the rooms was not convenient. Also when I tried to check out and get a final receipt, there was an older gentleman who said drop your card. I was not able to check out or get a receipt other than dropping my card. Anything could have happened to the room after that
답변 제공: Andy Patel 님, 2023년 10월 9일
Hello Jennifer, We apologize to your inconvenience during your recent stay with Us. We always try our very best to satisfy our guest during that stay and We sincerely apologize again to not met your expectations. Yes Guest just drop their key at check out but if you had asked for the receipt we always provide to our guest. So if you do need your receipt please reach out to us and we will provide the receipt. Thank you very much for feedback and once again We apologize for your inconvenience.

6/10 - 괜찮아요

Karen

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Check in was friendly, bed was comfortable. No hairdryer or coffee maker. Some updates, but poorly done.
2023년 9월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 10월 2일
Thank you very much for your feedback!! Looking forward to seeing you again

6/10 - 괜찮아요

Deborah

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Andy Patel 님, 2023년 10월 2일
Thank you very much for your feedback!! Looking forward to seeing you again

10/10 - 훌륭해요

Joy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would recommend staying at this property. Very clean and kind and helpful.
2023년 9월에 4박 숙박함
답변 제공: Andy Patel 님, 2023년 10월 2일
Thank you very much for your feedback!! Looking forward to seeing you again

8/10 - 좋아요

Sebastian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 10월 2일
Thank you very much for your feedback!! Looking forward to seeing you again

10/10 - 훌륭해요

Missy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean
2023년 9월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 10월 2일
Thank you very much for your feedback!! Looking forward to seeing you again….

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Surprising Budget Jem
Surprisingly clean and room was updated for a budget motel. Quick check in during the hot summer months and the air conditioner worked great. Would stay here again.
2023년 9월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 9월 11일
Thank you very much for your feedback!! Looking forward to seeing you again……

8/10 - 좋아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendliness of the staff, cleanliness. convenient.
2023년 8월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 8월 28일
Hello, Thank you very much for your feedback!!Looking forward to seeing you again….

10/10 - 훌륭해요

Nancy

연인과의 여행
좋아요: 편의 시설/서비스
Very clean! A little hard to understand the manager, but it was ok
2023년 8월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 8월 28일
Hello,Thank you very much for your feedback!!Looking forward to seeing you again ….

10/10 - 훌륭해요

Dmitry

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property remains very clean and neat.
2023년 8월에 3박 숙박함
답변 제공: Andy Patel 님, 2023년 8월 28일
Hello, Thank you very much for your feedback!!Looking forward to seeing you again …

8/10 - 좋아요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place for a decent price. Would definately go back
2023년 8월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 8월 28일
Thank you very much your feedback!!

4/10 - 별로예요

실제 이용하신 고객

출장 여행
Not worth it.
Decent place, decent people; just not worth the price.
2023년 7월에 2박 숙박함
답변 제공: Andy Patel 님, 2023년 7월 28일
Dear Guest, Thank you for taking the time to give us your review on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Kenny

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 7월에 3박 숙박함

8/10 - 좋아요

William

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It is not a luxury hotel, but the room was clean and everything worked. The place was quiet and comfortable. The people were friendly and accommodating. I would stay there again.
답변 제공: Andy Patel 님, 2023년 7월 24일
Thank you very much for your feedback!! Looking forward to seeing you again soon….

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice quiet stay
2023년 6월에 1박 숙박함

8/10 - 좋아요

Ralph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

JANET LYNNE 님, HEATH

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is the perfect no frills motel. Great place if you are looking for a clean room for an overnight. Good location near everything
2023년 6월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 6월 27일
Thank you very much for your feedback!! Looking forward to seeing you again soon…Thanks once again…

10/10 - 훌륭해요

Angela

연인과의 여행
Nice hotel, clean. Reason why I picked it was due to the reviews, thanks
2023년 5월에 2박 숙박함
답변 제공: Andy Patel 님, 2023년 5월 30일
Hello, Thank you for the feedback!!! Looking forward to seeing you again soon….

2/10 - 너무 별로예요

jayne

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean & comfortable remodeled room, very close to F&M College, friendly staff.
2023년 5월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 5월 17일
Hello, Thank you very much for your Feedback!! We will looking forward to seeing you soon… Thank you once again.

8/10 - 좋아요

wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Decent place
Decent place to stay for a night. Went for son’s college graduation. Clean enough. No great perks but comfortable. Couldn’t figure out tv
2023년 5월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 5월 17일
Hello, Thank you very much for your Feedback!! We will looking forward to seeing you soon… Thank you once again.

8/10 - 좋아요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 5월 9일
Thank you for your Feedback!! Looking forward to seeing you again soon…

10/10 - 훌륭해요

Jerome

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 5월 2일
Thank you very much for your feedback!! Looking forward to seeing you again soon….

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 4월 2일
Thank you for your feedback!! Looking forward to seeing you again……

10/10 - 훌륭해요

Sunshine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall for a roadside motel, it was fine. A few things that bothered me were: 1) No rug. There are laminate wood floors, which I get are easier to clean, it's just that it was so cold on my feet walking around (it was winter) 2) There wasn't a coffee brewer in the room. I enjoy brewing cups of tea and I couldn't-bummer. 3)The lightbulbs in the room were super cool and it made the room feel a little cold and scary LOL! 4)No comforter on the bed. Again, it was winter and the bed only had a sheet, then a polyester blanket, and then a light weight top blanket that looks like a duvet. We were cold and had to use our own blanket to keep warm. 5) Speaking of being cold, the room had a heater/air conditioning system on the wall and when it was running, the air was blown right in my face while laying in bed. Not good.
2023년 3월에 2박 숙박함
답변 제공: Andy Patel 님, 2023년 3월 17일
Hello Sir/Madam, Thank you for taking the time to give us your review on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

JOSE 님, VENETIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Andy Patel 님, 2023년 4월 2일
Thank you for your feedback!! Looking forward to seeing you again….

6/10 - 괜찮아요

JOHN

2023년 3월에 2박 숙박함
답변 제공: Andy 님, 2023년 3월 7일
Thank you for your feedback!! Looking forward to seeing you again on your future stay with Us!!