Went for the pool for my kids. Get to the property and the heater is out, someone was coming to fix it. Pool was frozen still by 8pm. Hot tub didn’t work. Switch rooms because of a tub drain. Never really looked at the second room because i was just trying to get out of the room to do something with the kids since the pool wasnt ready. When i got back to the room at 8, we got a bath. They’re was still bubbles on the wall, with hair, and dirty. Curly hairs on the floor. Door frame dirty with stuff. The back splash by the sink was never touched and stuff spilled on it. Oh, the bath drain stopper wouldn’t work so couldn’t take a bath.. the whole reason we switched rooms, a there was toilet paper in the tub drain. But the worst of all was our beds. THEYRE WAS LITTLE CURLY BLACK HAIRS ALL THREW AND ON OUR BED WHEN WE PULLED BACK THE SHEETZ. When i contacted the front desk after i realized that, she said i could switch rooms. I had two dogs two kids i was not moving a second time at 10pm. I asked for a partial credit cuz it was not work the 110 i paid. She said cuz i didnt check it when i first got there she wouldn’t. Nasty. Would not recommend. The place also smells lik stale water