숙박 시설 내 편의 시설/서비스
예약 가능 여부 확인

코트야드 바이 메리어트 랭커스터 여행 후기

3 out of 5
코트야드 바이 메리어트 랭커스터
1931 Hospitality Dr, Lancaster, PA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 620개 이용 후기 중 378개" "
평점 8 - 좋아요. 620개 이용 후기 중 179개" "
평점 6 - 괜찮아요. 620개 이용 후기 중 44개" "
평점 4 - 별로예요. 620개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 620개 이용 후기 중 7개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Will

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great clean location
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Wade

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like there was no open buffet in the morning.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

zev

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was entirely renewable energy!
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Higinio

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was quiet and clean with a very friendly staff. I was disappointed that slippers were not provided and no bottled water in the room.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Young Sun

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. Room was clean and price is quite reasonable.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Oksana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Vickie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Rooms are very clean and updated. Front desk very friendly. Glasses were totally sealed in plastic. I've stayed here before and always come back!
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Pat

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Our stay was 2 nights so they did not come in & straighten the room or change towels on day#2. Front desk person said “we only provide that service if you stay 3or more nights”. No one ever told us when we checked in. Had I known this I would have stayed elsewhere. Many families with dogs at Bistro - thought eating areas were “no pet” areas. Sadly, we were not impressed overall.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Karolien

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The room deco is sleek and sophisticated. Love’t! The dog fee of $75 is not indicated or mentioned when booking the hotel. Expedia, please include’t in the booking fee.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Nancy

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Ianna

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Janusz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Danielle 님, Carmel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here from 11/24/23 - 11/27/23 Staff was excellent, room was clean, hotel was clean, & while there was some litter around the hotel outside, for the most part it looked nice and clean. The bed was comfortable, I wish I had a bath tub. The hotel is solar powered so the lights flickered a few times but never went out. The pool & hot tub were nice, areas were clean & had plenty of towels, my only issue was the chlorine was SO strong that after not even being in the hot tub for hour my eyes were burning, as were my nose and throat, & my throat continued to burn long after I got out that night, after I showered that night, and into the next morning. If I were to stay here again I would not use the pool or hot tub again, which are two major selling points for me, without checking how the strong the chlorine is before I get into either. The restaurant in the lobby was okay, the food options were boring & I was given an old menu, what I wanted from the menu I was given was only available in the morning. The menu had it on there at night. I used grubhub more. The buffet for breakfast lacked variety, the same thing every day, plain bagels, muffins, fruit & yogurt, apple & orange juice, scrambled eggs, home fries & sausage, no bacon. They only had Starbucks coffee. If you are a Dunkin Donuts person, sorry, they have one very close by. They also did not have many do not disturb signs, you may want to consider bringing your own.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Kerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay for our family in town for thanksgiving!
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

yorusalem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, spacious and relaxing. Love it
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Melissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the courtyard so much I try to stay at the where ever I go
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Jillian 님, Upper Holland

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean. Check in and out was very quick. Our room was right by the firepit, which was noisy. With kids, that was inconvenient. Overall, good stay.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Gilberto

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
They did not offer free coffee or a Continental breakfast. I Found insects in the bath tub, dirty wash cloth hanging from the shower curtain. body hair in the bottom of the tub. room is poorly lit. I should have wore a head lamp to see the coffee maker and microwave. House cleaning is only done every other day. So the 2 small bathroom size trash cans were full and never emptied. We will never stay at a COURTYARD By MARRIOTT again.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was clean and family friendly. Staff was great the only complaint is the hot tub wasnt working and was part of why we booked our stay. The pool was nice and clean though.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
We had a wonderful stay as always
2023년 10월에 1박 숙박함

8/10 - 좋아요

chi yin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
It was ok.
Booked for EV charger, but EV charger was not functioning at time of stay. Strange stain on wall behind toilet in room 417. Slow service at the cafe downstairs, staff was frequently in the kitchen rather than out front. Room was otherwise large and generally clean. Hotel itself had a nice, currrent design aesthetic.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Robert

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Ian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Wyatt

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff and building were perfect and very accommodating!
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All was wonderful. The staff were very professional, well informed, and helpful. We highly recommend the hotel.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Navid

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Andrew

2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Douglad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff at chech in as well in the evening
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

kevin

2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Michael

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Room 134 is next to an exit and other facility management offices so it's extremely loud at all hours. Doors are constantly opening and closing. The room had no pillows nor blankets for the sofa bed. The pool was very basic and oily. The food from the restaurant was not good quality. The cheeseburger was too hard and chewy to be consumed. I just felt like for the price of the stay; things could have been better.
2023년 8월에 3박 숙박함

8/10 - 좋아요

Donald

2023년 8월에 1박 숙박함

8/10 - 좋아요

FRANK

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

benjamin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and clean
Staff could have been more friendly other than that excellent stay!
2023년 8월에 2박 숙박함

8/10 - 좋아요

Law Office

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff with carts ride with guests in the elevator, no towels at the pool, and staff told me to go to tell the reception staff, hot tub not heating enough the second day, no complimentary water in the room, no full size restaurant, no free breakfast.
2023년 8월에 1박 숙박함

8/10 - 좋아요

vanessa

가족 여행
좋아요: 편의 시설/서비스
I was upset with the pool my 10 year old wanted to swim and these other kids were in there playing volleyball and the parent didn’t say a word it was very rude and I was waiting for it to hit me or my family wouldn’t have been good . Also they never mentioned about the breakfast was not impressed .
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort
Check in was a delight. Very friendly, quick. Able to provide recommendations and a coupon for dinner. Room was clean. Beds comfortable.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

FRANK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Na
2023년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
just perfect for a one night stay over
2023년 6월에 1박 숙박함

8/10 - 좋아요

Mary

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a very nice stay. Wished breakfast was included.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Chad

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff! The room was clean and well kept.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Liliana 님, Peekskill

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful decorations, clean room, nice soft pillows!!
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend stay
Very satisfying stay. Everything was easy, and the staff were very friendly.
2023년 6월에 1박 숙박함
답변 제공: Keith K 님, 2023년 6월 12일
Thank you for sharing your positive experience! We're delighted to hear that your stay was satisfying and that everything went smoothly. Our team takes pride in providing a friendly and helpful environment, and it's great to know that we succeeded in making your stay enjoyable. We appreciate your feedback and look forward to welcoming you back in the future. Thank you for choosing our hotel!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
$75/night for a pet!
The bed was comfortable and the room was nice. We booked through Hotels.com, and the posted pet fee is apparently incorrect ($75 not $15). The front desk staff said they could do nothing about it. So we left our dog in our vehicle overnight. That was frustrating.
2023년 6월에 1박 숙박함
답변 제공: CY Lancaster 님, 2023년 6월 6일
Thank you for sharing your feedback about your recent stay. We apologize for the confusion regarding the pet fee. We understand that this was a frustrating situation for you, and we apologize for any inconvenience caused. We will investigate the issue with Hotels.com to ensure that the correct information is provided on their platform. Your comfort and satisfaction are important to us, and we appreciate your understanding. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly.

10/10 - 훌륭해요

Jessica

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
When you book a room for five people and they only stock it for two, the customer should not have to go to the front desk to pick up the extra towels and washcloths; also, everything should be included in the closet to set up the sofa bed. Also, tubs are not safe. They may advertise slip proof, but when soap and shampoo get on the surface, slip proof is not possible. They need grab bars in all bathrooms
2023년 5월에 2박 숙박함
답변 제공: CY Lancaster 님, 2023년 6월 6일
Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. Your feedback regarding the stocking of amenities for the number of guests in the room is valuable to us, and we will review our processes to ensure that all necessary items are readily available in the future. We appreciate your suggestion regarding the addition of grab bars in the bathrooms for safety, and we will take this into consideration for future improvements. Your satisfaction is important to us, and we will use your feedback to enhance our services. If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to reach out to us.