책상, 다리미/다리미판, 무료 유아용 침대, 간이 침대

호손 스위트 바이 윈덤 랭커스터 여행 후기

2.5 out of 5
호손 스위트 바이 윈덤 랭커스터
2045 Lincoln Hwy E, Lancaster, PA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 492개" "
평점 8 - 좋아요. 1000개 이용 후기 중 322개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 101개" "
평점 4 - 별로예요. 1000개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 38개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Bob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스
They are renovating, so the messy areas were understandable. The front desk clerk, Ashley Brice, went above and beyond in helping me print theatre tickets. She was extremely willing and helpful.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Michele

Under renovation.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
located on 1 way street. 1st floor under construction
2024년 4월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 4월 12일
We appreciate your understanding and patience during this time of renovation. Thank you for choosing to stay with us and we hope to see you again soon!

10/10 - 훌륭해요

Livier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient, lots of places to shop and eat near by.
2024년 3월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 4월 12일
We are happy to hear that you found our property to be surrounded by a variety of shopping and dining options. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 - 괜찮아요

Terrence

It’s was cool
2024년 3월에 2박 숙박함
답변 제공: Jolan Grego 님, 2024년 4월 3일
Thank you for taking the time to review our property.

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 4월 1일
Thank you for taking the time to review our property. We hope to see you again soon!

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highway outside very busy and noisy but it’s convenient to everything so it’s a hustling and bustling area. Morning continental breaks great and the rooms are spacious and well maintained
2024년 3월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 3월 30일
Thank you for your review. We are centrally located to Lancaster's most popular attractions. The hotel is a great value. For the price of a standard room you can enjoy a suite with extra room and many amenities. The coffee is always on and you can enjoy a fresh perk at breakfast or in the evening. Thanks for staying with us. We hope to see you again soon!

10/10 - 훌륭해요

Jeannette

2024년 3월에 2박 숙박함
답변 제공: Jolan Grego 님, 2024년 3월 30일
Thank you for taking the time to review our property. We hope to see you again soon!

10/10 - 훌륭해요

John 님, Bear

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Modesty place to stay and within walking distance to a shopping mall and dining places.
2024년 3월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 3월 26일
Thank you for taking the time to share your feedback with us. Our team strives to provide a comfortable and enjoyable experience for all our guests, and it is rewarding to know that we met your expectations. We understand the importance of accessibility and options for our guests, and we are pleased that this aspect of our location was beneficial to you. We hope to see you again soon.

6/10 - 괜찮아요

Jeffrey

좋아요: 직원 및 서비스, 편의 시설/서비스
The chair in the room had a slip cover over it in dark brown. The sofa was slightly dirty. The carpeting was dark. The room was ratger dark too. The curtains and comforter looked new and bright. Bathroom was nice. A major road went by the outside andvwas noisy both day and night. This made it hard to sleep the first night. Everything else was nice. The parking lot looked a little sketchy, but was not a problem. It was brightly lit. The staff was friendly at checking in.
2024년 3월에 2박 숙박함
답변 제공: Jolan Grego 님, 2024년 3월 26일
We apologize for any inconvenience you experienced with the condition of the chair, sofa and carpeting in your room. Rest assured, we taking cleanliness and maintenance very seriously and will address these issues with our housekeeping team to ensure that they are rectified promptly. Regarding your concerns about the parking lot, we prioritize the safety and security of our guests and their belongings. We regularly monitor and maintain our parking facilities to provide a secure environment for all our guests. If you have any specific feedback or suggestions regarding the parking area, please feel free to share them with us. We appreciate your valuable feedback as it helps us improve and enhance the experience we provide to our guests. Thank you again for choosing to stay with us and we hope you visit again soon!

6/10 - 괜찮아요

Alex

Poor quality mattress. Plumbing not best
2024년 3월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 3월 26일
The property offers so much more than a traditional hotel. Each room is a suite, we offer a great complimentary continental breakfast and were are close to all of Lancaster's best attractions. Your review does not mention if you brought your concerns to the staff, but our team is ready to assist with any problem. We hope you will reconsider your decision not to stay with us and we hope to see you in the future.

8/10 - 좋아요

Shawn

연인과의 여행
좋아요: 편의 시설/서비스
Room was clean and nice. Staff was nice. The only things that concerned me was that we were woken up on our last morning at 6:50am by the fire alarm. My husband and I jumped up got dressed and ran down the stairwell and out the bldg yet no one else did nor did the staff come check to make sure everyone was fine. Turns out the oven set the alarm off but no one was informed what happened until we came around the front where staff were confused why we were asking. Then told us it was the oven yet no one else in the hotel was alarmed about it. Even the fire truck showed up. We went back to our room and proceeded to shower and pack up. Also breakfast was ok I was surprised if no bacon or sausage etc. only eggs, potatoes and gravy for biscuits. There was a pancake maker which was fine.
2024년 3월에 2박 숙박함
답변 제공: Jolan Grego 님, 2024년 3월 26일
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience caused by the fire alarm going off on your last morning. Please be assured that the safety and well-being of our guests is our top priority, and any alarm activation is taken very seriously by our team. We understand the importance of clear communication in such situations, and regret any confusion that may have arisen. We apologize for any disruption this may have caused to your stay, and we hope that this experience will not deter your from choosing to stay with us again in the future.

10/10 - 훌륭해요

Leonard

가족 여행
좋아요: 편의 시설/서비스
Thanks you giys
2024년 2월에 2박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 13일
Thank you for taking the time to review our property. We hope to see you again soon!

10/10 - 훌륭해요

Miranda 님, Middletown

2023년 12월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 13일
Thank you for taking the time to review our property. We hope to see you again soon!

2/10 - 너무 별로예요

Susan

They won’t let me stay there as I am from Lancaster county. And they said that they canceled my payment but I never got my money back.
2024년 1월에 3박 숙박함
답변 제공: Jolan 님, 2024년 2월 6일
I contacted Expedia for you regarding your refund. We did everything on our end and do not have your money. I apologize for the inconvenience. Thank you. Hawthorn Suites by Wyndham

10/10 - 훌륭해요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 1일
Thank you for taking the time to review our property. We hope to see you again soon!

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 6일
Thank you for taking the time to review our property. We hope to see you again soon.

6/10 - 괜찮아요

rachael

2024년 1월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 6일
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 6일
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 - 훌륭해요

Rebakah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 6일
Thank you for taking the time to review our property. We hope to see you again soon.

8/10 - 좋아요

Wilton

좋아요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 6일
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 - 훌륭해요

Timothy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 6일
Thank you for taking the time to review our property. We hope to see you again soon.

6/10 - 괜찮아요

Lori

2024년 1월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 6일
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 6일
Thank you for taking the time to review our property. We hope to see you again soon.

6/10 - 괜찮아요

richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 6일
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 - 훌륭해요

Teresa

연인과의 여행
2024년 1월에 2박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 6일
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 - 훌륭해요

Persio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent experience.
Good location, good service, clean, and very comfortable
2023년 12월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 6일
Thank you for taking the time to review our property. We hope to see you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Short stay
The carpet hadn’t been vacuum for a while:in the corners and behind the entrance door is heavy dust and crumbs. Beef strip bag by the bed. There is no customer business office for printing. Customer must email information to the office to be printed.
2023년 12월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 1일
The property offers so much more than a traditional hotel. Each room is a suite, we offer a great complimentary continental breakfast, and we are close to all of Lancaster's best attractions. Your review does not mention if you brought your concerns to the staff, but our team is ready to assist with any problem. We hope to see you in the future.

8/10 - 좋아요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 1일
Thank you for taking the time to review our property. We hope to see you again.

8/10 - 좋아요

John

2023년 12월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 6일
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 - 훌륭해요

Julia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 2일
Thank you for taking the time to review our property!

8/10 - 좋아요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 2일
Thank you for taking the time to review our property!

6/10 - 괜찮아요

Lisa

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Very basic minimum for hotel stay. We normally stay at Marriott properties but they were sold out. Check in was a tad chilly, the front desk agent was not friendly at all. Lobby was clean and decorated for Christmas. Room was clean as well, but missing a few basic ameneties. No tissues in the room, no soap dish at the sink ... are we animals? Beds and pillows both extremely uncomfortable. Just an ok stay for last minute need, but would not return unless it was last resort.
2023년 12월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 1일
The property offers so much more than a traditional hotel. Each room is a suite, we offer a great complimentary continental breakfast and were are close to all of Lancaster's best attractions. Your review does not mention if you brought your concerns to the staff, but our team is ready to assist with any problem. We hope you will reconsider your decision not to stay with us and we hope to see you in the future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 1일
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations.

8/10 - 좋아요

spencer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 1일
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 - 훌륭해요

Rob

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed the location, which was conveniently located to everywhere i needed to go. Staff was pleasant and courteous.
2023년 12월에 2박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 1일
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 1일
Thank you for taking the time to review our property. We hope to see you again soon.

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel, but a bit loud
Clean, great service, and spacious rooms. Only complaint was the noise from the highway.
2023년 12월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 1일
Thank you for your review. Hawthorn Suites is located at the start of Lancaster's tourist area. Our location is a busy one, but our windows are double insulated, and we can place you in quiet area if you are a light sleeper. We hope to see you again soon!

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and the bed was excellent and very conferrable and the breakfast was better than any motel i stayed at .
2023년 12월에 2박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 1일
Thank you for taking the time to review our property. We hope to see you again soon!

8/10 - 좋아요

Zoraida

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Jolan Grego 님, 2023년 12월 8일
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

Allen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location
2023년 12월에 1박 숙박함
답변 제공: Jolan Grego 님, 2023년 12월 8일
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback.

10/10 - 훌륭해요

Bronwen

2023년 11월에 1박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 1일
Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations.Thank you for taking the time to review our property.

8/10 - 좋아요

Gorgi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sister getaway
Hotel is located in a convenient place. We felt the breakfast was a little on the weak side. No creamer for coffee in the morning.
2023년 12월에 2박 숙박함
답변 제공: Jolan Grego 님, 2024년 2월 1일
Thank you for taking the time to review our property. We hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Jolan Grego 님, 2023년 12월 8일
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback. We hope to see you again soon.

10/10 - 훌륭해요

Gary and Linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable, convenient, comfortable.
2023년 11월에 1박 숙박함
답변 제공: Jolan Grego 님, 2023년 12월 8일
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback. We hope to see you again soon.

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
You can hear the heavy traffic.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
breakfast wa very good
2023년 11월에 1박 숙박함

8/10 - 좋아요

Michele

반려동물 동반 여행, 가족 여행
좋아요: 편의 시설/서비스
It was the perfect place to bring our dog. We had the room next to the side entrance which made it so easy to bring our dog in and out of. There’s also a dog walk area which was perfect.
2023년 11월에 2박 숙박함
답변 제공: Jolan Grego 님, 2023년 12월 8일
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback. We hope to see you again soon.

10/10 - 훌륭해요

Thomas

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Been staying here for years, always clean, safe, and friendly!
2023년 11월에 2박 숙박함
답변 제공: Jolan Grego 님, 2023년 12월 8일
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback. We hope to see you again soon.