고급 침구, 필로우탑 침대, 책상, 암막 커튼
예약 가능 여부 확인

컴포트 인 랭캐스터 - 록베일에 위치 여행 후기

2.5 out of 5
컴포트 인 랭캐스터 - 록베일에 위치
24 South Willowdale Drive Rout, Lancaster, PA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 515개" "
평점 8 - 좋아요. 1000개 이용 후기 중 337개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 96개" "
평점 4 - 별로예요. 1000개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 19개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at this property twice before. It is close to several outlet stores, Sight and Sound Theater and easy access to major highways in the area. Everyone is very professional. The full breakfast is very good as well.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Margaret

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Toilets too low for elderly also bathroom too small Chairs in dining are too low when tables are too high
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jill

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine for a one night stay
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Delores

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the area , hotel was clean and very good staff.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Moises

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean
2024년 3월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Moises,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As a Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

8/10 - 좋아요

Shani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Some upgrade needs to be done to the handicap accessible bathroom such as dated shower head and pressure. No shelving inside the shower. Carpet needs to be replaced. Front desk didnt want to bring towels to your room. However we were able to manage for 2 nights stay.
2024년 3월에 2박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Shani,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As a Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Dalton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay and would stay here again!
2024년 3월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Dalton,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to American Theatre. Great staff easy checkin!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Many

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s every good
2024년 3월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Juan,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As a Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

2/10 - 너무 별로예요

Drew

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convenient to the dance competition we were attending. More importantly, it was clean and the staff were very accommodating, very nice. They made us feel very comfortable. Breakfast in the morning was also very nice.
2024년 3월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Joanne,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Steve

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
Clean rooms close to food and shopping.
2024년 3월에 2박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Steve,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was in a great spot
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Cheryl

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Property was nice enough. Furniture was not in the best shape. Couch was in awful condition. Cleaning was good. Worst problem was tiny little ants crawling on the bedside stand and they were all over my oxygen concentrator. They did offer to move us but we were only there one more night so chose to stay put. First thing we were asked when complaing was "did you spill something?". No we didn't spill anything. We also had no food in there. Kind of made us feel it was our fault for the ants. Probably would never stay at a Comfort Inn again.
2024년 2월에 2박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Cheryl, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Expedia member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us by email or call. We hope for an opportunity to properly host you in the future. Sincerely, Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

8/10 - 좋아요

Stephanie

2024년 2월에 2박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Stephanie,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As a Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Sheila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All as expected. Clean. Safe. No concerns.
2024년 2월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Sheila,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

8/10 - 좋아요

Leonard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Leonard,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Allan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Allan,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was very clean and the room was very comfortable. The staff was beyond exceptional. Very friendly and quite accommodating. Very nice place to stay and WILL definitely stay again.
2024년 2월에 2박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Larry,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Thomas 님, BELLE VERNON

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was great and the staff was friendly
2024년 2월에 1박 숙박함
답변 제공: Shreya 님, 2024년 4월 8일
Dear Thomas,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Lancaster at Rockvale.As an Expedia member, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us by email or call. We hope to see you again soon.Sincerely,Shreya PatelGuest Service SupervisorComfort Inn Lancaster at Rockvale717-293-9500

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to lots of shops and restaurants
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Patsy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very quiet
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ann

2024년 1월에 1박 숙박함

8/10 - 좋아요

Jerry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It was cool...long walk to room
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like staying there and it is a nice place.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Michelle 님, Abington

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was nice. I only suggest placing anti- slip material in the bathtub/shower
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable
Really enjoyed our 2 day stay. Clean, friendly and affordable.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Daniel 님, Ravenna

좋아요: 편의 시설/서비스
Convenient for visit to friends.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Sharmyne

가족 여행
좋아요: 청결 상태
It was inexpensive and convenient
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

margarita

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Edward

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bugs in room
Wow do not stay in this hotel. I never heard of a comfort Inn hotel who rents rooms to people and then puts signs on their door saying we don’t rent to locals. Besides that we weren’t in our room 2 hours and went into bathroom and found hundreds of bugs in the sink and on top of sink and surrounding areas . The bugs were coming from inside the sink wall. Disgusting. I asked for my money back and all they would do was change my room. Whete were we going to go at 6:30 at night.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Robin

가족 여행
좋아요: 편의 시설/서비스
The property could have benefited from a little more Christmas decorations and perhaps music. It would live in up the location in a nice way. They could improve the breakfast with better quality pastries and other options for bread to use for toast.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Charles

연인과의 여행
좋아요: 편의 시설/서비스
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Akimi

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Deborah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Milton

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the convenience of the property to local restaurants and shopping
2023년 12월에 1박 숙박함

8/10 - 좋아요

Rosemary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

bonnie 님, BRISTOL

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the staff were very ple and quiet. location great asant, hotel was clean

10/10 - 훌륭해요

Joan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will definitely recommend and stay again.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Arie

좋아요: 직원 및 서비스
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

John

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Zelda

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, friendly and accommodating staff.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

James

2023년 11월에 1박 숙박함

4/10 - 별로예요

Brandie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Outdated / Basic
The room is outdated and not very spacious. Walls need painted. Bathroom was not very clean. Beds were comfortable. The cleaning staff was extremely loud outside our door when we were still trying to rest. Definitely not worth over $200/night. Will not stay here again.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Sarah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Kathleen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Everything was immaculate - the lobby, room, breakfast area. The personnel were friendly and helpful. There was an abundance of breakfast choices and it was readily refreshed and filled. Great location for any tourist attractions.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Leslie 님, bronx

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived the young woman who checked us in was very friendly. We even asked her if she could change our room for a room closer to our friends who were in the same floor she was quick to help and accommodate my request. Very pleased.
2023년 11월에 1박 숙박함