I have been a Bonvoy member for several years, and Marriott used to be our hotel of choice. It seems, however, that Marriott is doing all it can to drive us away and to consider alternatives. The rate at the Residence Inn was raised exorbitantly at the same time that the breakfast quality dropped. We were surprised recently to have to pay for breakfast at a Courtyard. Our brand of choice is now Home2 by Hilton. You could learn a lot by copying their practices.