Dear Ms. Gail, thank you veyr muhc for your honest feedback and we apologize if you dind't like pur apartment refusbishment and changes. As soon as we changed the furniture type and facilities, our E-commerce team changes all in all our pages, as we advertise and offer the services we have in place. During hte refurbishment we replaced the bathtub for showers and all our kitchens were replaced for new ones with indcutions stove and microwaves.Our garden team works very hard to mantain and improve our gardens, we will keep pushing to do it better in the future.Jose MijesGeneral Manager

Dear Jan,Thank you very much for your nice review. We are glad to know that you enjoyed your saty with us.Kind Regards

Dear PadraigThak you verymuch froy our nice review, our entire team works very hard to fulfill all guest needs and expectations. We have taken note for your comment with the shower, and we will se how to improve it.Kind Regards

Dear CraigThank you very much for your honest opinion, we are very sorry for the inconvenience caused and for having had to change you to another complex. We had a very important fault that affects more than 10 of our apartments, we were working to solve it and not have to move them, but unfortunately we could not get the parts to fix the fault and before giving you bad service in Eldorado we decided to offer you the best service in Los Cocoteros recently completely renovated.Best regards

Thank you very much for you nice review.

Dear per Egil, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and rating us. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Lenka - Assistant Manager

Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at our resort we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We understand that we can make some improvements and we work dairy in that way, that´s why your feedbacks are so important for us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Lenka - Assistant Manager

Dear guest, Thank you for sharing your wonderful review, we truly appreciate your review and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We will take a note of your comments and we will see how we can implement some ideas from your opinion. We hope to have another opportunity to receive you here. Best regards, Lenka - Assistant Manager

Estimado Luis, Le damos las gracias por compartir su opinión sobre su estancia en el LABRANDA El Dorado. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia. Tomamos nota de su sugerencia para futuras mejoras. Esperamos poder darle la bienvenida de nuevo muy pronto. Saludos, Lenka - Asistente dirección

Dear guest, Thank you very much for your nice rating! We thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Lenka - Assistant Manager

Estimado cliente, estamos muy agradecidos por su comentario y estamos contentos de que su estancia haya cumplido con sus expectativas. Esperamos volver a recibirle pronto. Un saludo cordial, Lenka - Asistente dirección

Dear guest, Thank you very much for your time to share your rating with us. It was a big pleasure to receive you here with us and we are looking to welcome you back again soon! Best regards, Lenka

Dear guest, Thank you very much for your time to share your rating with us. We are glad that you enjoyed your stay with us and we are looking forward to welcoming you back again soon! Best regards, Lenka

Dear guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Moreover we have taken good note of your remarks related to the presence of cockroaches within our grounds; given the climatology of Lanzarote and its geographical position, depending on the humidity and heat, the presence of insects in any hotel, business or private house is unavoidable, nevertheless we have in place a specific preventive pest control plan as well as regular treatments to avoid their presence in the hotel. Thank you again for your visit and constructive critics, our primary goal being to ensure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best regards, Lenka - Assistant Manager

Dear guest, Thank you for your review. Your positive feedback is very important to us. We're pleased to know you've enjoyed your stay with us and can't wait to have you back with us soon! Kind regards, Lenka - Assistant Manager

Dear guest, Thank you for making our resort your choice hotel on this occasion and for your very kind recommendation to the travel community of Expedia, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We look forward to welcoming you back again very soon. Best regards, Lenka - Assistant Manager

Dear Paul, Thank you very much for your amazing rating and for your lovely words. We are delighted to know that you had an enjoyable stay with us. We will be really grateful to welcome you back soon to create new holiday memories. Greetings from El Dorado! Lenka B. Assistant Manager

Dear guest, Thank you very much for your rating. We hope that you enjoyed your stay with us and we will be grateful to welcome you back soon to our resort. Best regards, Lenka B. Assistant Manager, El Dorado

Dear Martin, thank you for choosing Labranda El Dorado for your holidays in the sun in Lanzarote, for taking the time to evaluate us and for sharing your impressions here. It pleases us that you found our staff pleasant enough, and that you valued our location. For future reference please ask our reception staff for suggestions of activities and excursions. We hope that you continue to choose us for future trips to the island as we look forward to greeting you anew. Kind regards. Faith

Dear Brian, thank you for choosing Labranda El Dorado for your holidays in Lanzarote, for taking the time to evaluate us and for sharing your impressions here. It pleases us greatly to read that you would definitely return, and that your room change was accommodated in a friendly and efficient manner. We hope that you continue to choose us for future trips to the island as we look forward to greeting you anew. Kind regards Faith

Dear Anonymous, thank you for choosing Labranda El Dorado for your holidays in Lanzarote, for taking the time to evaluate us and for sharing your impressions here. It pleases us to read that you found our staff friendly and the apartment lovely and clean. We hope that you continue to choose us for future trips to the island. Kind regards Faith

Dear Jing, thank you for choosing Labranda El Dorado for your holidays in Lanzarote, for taking the time to give us this excellent evaluation and for sharing your impressions here. It pleases us greatly to read that you consider us the best hotel you've stayed in here in Puerto del Carmen, and that you are satisfied with our location and the views from the apartment. We hope that you continue to choose us for future trips to the island as we always look forward to greeting you again. Kind regards Faith

Dear Anonymous, thank you for choosing Labranda El dorado for your holidays in Lanzarote, for taking the time to evaluate us and for sharing your impressions here. We regret that you did not like to have two single beds together, however it is proven that this way of sleeping is in fact better for both your backs and rest. We hope that you continue to choose us for future trips to the island. Kind regards Faith

Kjære Anonym, takk for at du valgte Labranda El Dorado for ferien i Lanzarote, for å ta deg tid til å evaluere oss og for å dele din mening her. Med henvisning til leiligheten din, med mindre du har en bestemt anmodning, fordeler vi ikke i henhold til byrå. Vi håper at du hadde et flott opphold hos oss og ønsker at du fortsetter å velge oss for fremtidige turer til øya. Vennlig hilsen Faith

Dear Anonymous, thank you for choosing Labranda El Dorado for your holidays in Lanzarote, for taking the time to evaluate us and for sharing your impressions. We regret that you found us very basic and not entirely clean. Your feedback is valuable to us as it helps us to know where and what improvements are needed to ensure your total satisfaction. We hope that you give us the opportunity to exceed your expectations in the future, we will be happy to greet you anew. Kind regards Faith

Dear Alan, thank you for choosing us for your holidays in Lanzarote, and for sharing your experience here. We regret the unfortunate event which caused you to be reallocated. We hope that you had a pleasant experience despite the start. We hope that you choose us for future trips to the island as we will be happy to greet you anew. Kind regards Faith

Dear Joan, thank you for choosing Labranda El Dorado for you holidays in Lanzarote, for taking the time to evaluate us and for sharing your experience. We regret that you had to move away for one night, due to the problem in the bathroom. We hope that you enjoyed your holiday despite the initial inconvenience. We hope that you continue to choose us for future trips to the island as we look forward to exceeding your expectations. Kind regards Faith

Dear George, thank you for choosing Labranda El Dorado for your holidays in Lanzarote, for taking the time to give us this excellent score and for sharing you impressions. It pleases us to know that you had a great holiday and that you intend to return. We will be happy to greet you again. Kind regards Faith

Dear Sarah, thank you for choosing Labranda El Dorado for your holidays in Lanzarote, for taking the time to evaluate us and for sharing here. It pleases us greatly to know that you had a lovely time here and that you found our staff very helpful and friendly. We hope that you continue to choose us for future trips to the island as we look forward to greeting you anew. Kind regards Faith

Dear Caroline, thank you for choosing Labranda El Dorado for your holidays in Lanzarote, for taking the time to evaluate us and for sharing here. Your feedback helps us to know our guest´s perspective, telling us where and what improvements are needed to ensure your total satisfaction. We hope that you choose us for any future trips to the island as we look forward to greeting you anew. Kind regards Faith